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And the same posters constantly pop up on threads with posts such as this as soon as anybody expresses what they perceive to be a negative opinion.Quote:
Originally Posted by Peevemor
It is possible to praise when you think it’s due and be critical when you think it’s due. Don’t think that makes people desperate to criticise.
There’s also a middle ground though. I’m far from a ‘happy clapper’ but calling us tinpot and embarrassing is way over the top.Quote:
Originally Posted by B.H.F.C
Nobody knows the ins and outs and if our stream is successful this weekend while others fail then it’ll be a great decision. If everyone’s works then it’ll have been disappointing for our own walk ups firstly, and Kilmarnock fans secondly.
I’m not going to be overly critical at the club for erring on the side of caution when it comes to looking after those who have stumped up £400 blindly though.
Hibs could have had a couple of dummy runs with our St Mirren and Hamilton bounce games . Then we would be better prepared for this Saturdays opener.
Maybe then ,they would have been able to offer something to walk ups and away fans .
Agree there is a middle ground and I think the majority find that. It works both ways as well. Some people can be overly negative whilst other fail to see anything wrong in what we do and routinely call out negativity, people moaning etc.Quote:
Originally Posted by hibbysam
If only they’d thought of that..Quote:
Originally Posted by erin go bragh
St Mirren was down at East Mains so think that would have been out of the question. But the Hamilton game at Easter Road would have made sense.Quote:
Originally Posted by erin go bragh
With the amount of unjustified criticism and faux outrage I can’t help but feel there are rather a lot of guests this evening. Guests who have taken a bit of a beating at arbitration and are now looking to stir a different pot. Just a personal view 🤔Quote:
Originally Posted by Peevemor
I was wondering the same thing.Quote:
Originally Posted by CentreLine
I think it would be a nice gesture from the club if we were to offer Hearts ST holders complimentary access to the live streaming of Hibs home games to fill the void and let them enjoy some football from the top flight to tide them over until the lower leagues get their campaigns underway in October.
It could go a long way to healing some of the wounds of the past few months and you never know, they might offer a reciprocal deal and allow us access to view streaming of the Tunnocks Caramel Wafer Cup.
Not doing PPV on Saturday is absoutely nothing to do with protecting season tickets holders or trying to sell a few more that's for sure as you aren't going to persuade anyone to renew on the basis of one game.
10,500 might stretch to 10,600 if you are lucky.
Hibs just arent geared up for to 4,000 walk up fans streaming in and a couple of thousand Killie fans given they only just got the passwords out the door tonight for season ticket holders which was just about the last possible day they could have got away with it.
No big deal other than losing out on easy peasy money of lets just say £50,000 at the lower estimate of 2,500 fans at £20 a pop but you have to be proactive and right on top of your game to get all the ducks in place but history tells you that's not Hibs strong point when it comes to anything to do with technology.
Exactly what did Hibs not do in time? You appear to know.Quote:
Originally Posted by The Baldmans Comb
I wonder if you can watch away games via hibs tv and pay for the access or have to create a new account for each club? i guess that it will be the latter as the first option would be too sensible.
Yes you need give your details to and pay the home club directly before selecting the option to watch as an away fan.Quote:
Originally Posted by Gatecrasher
That's not £50k profit though. If you allow another 2500-4000 people streaming the match your costs are going increase as a result of that. Takeaway tax and VAT etc then I can see Hibs' point about allowing only season ticket holders first, not much point in risking the system for a few grand. I'm assuming Hibs Pass is using the same platform as Celtic's "Paradise Pass"? The FAQ looks pretty identical. If so I can see why they're restricting it to ST holders only seeing the issues Celtic had with their test match last week.Quote:
Originally Posted by The Baldmans Comb
It's called communication.Quote:
Originally Posted by Peevemor
I'd honestly love to know the technical reason. If it's capacity related or whatever then fine but why they can't just come out and say it.Quote:
Originally Posted by Power
And some are desperate to defend them at every opportunity. They aren't always right.Quote:
Originally Posted by Peevemor
They have communicated. Very well - considering they have been down to bare bones in that area. A lot of staff not coming back till Friday. Technical reason is to try and build up the product without its crashing on day one.Quote:
Originally Posted by Dazzling Doidge
They've said that PPV will be available from October. That information has been communicated. If there's no PPV on Saturday because the club aren't confident that it'll work then they aren't going to say that - you don't communicate a lack of confidence in your technical partners.Quote:
Originally Posted by Dazzling Doidge
Again, what makes you think we should be told the reasons behind every decision made?
I'll support my club every time against people having a go unjustly.Quote:
And some are desperate to defend them at every opportunity. They aren't always right.
Personally I think the games should be accessible to everyone
Thats not a statement that any rational person would disagree with, but that doesnt mean that it is possible to facilitate it.Quote:
Originally Posted by Since452
It's only fair those Hibs fans who are missing out get a full and clear explanation, you might even find some might go 'ah fair enough then'. And well, Kilmarnock FC aswell.Quote:
Originally Posted by Peevemor
It's not unjust. The club aren't all perfect.
The club have said they want to make sure the product works for their season ticket holders on Saturday before making it more widely available. Is that not an explanation? How much more do you want to know?Quote:
Originally Posted by Dazzling Doidge
You're looking for something to moan about. Fans would probably be entitled to an explanation if PPV was a service that was no longer available, where in fact it's something that Hibs have never done before. They've said that it'll start in October. What more do you need to know?Quote:
Originally Posted by Dazzling Doidge
See above.Quote:
It's not unjust. The club aren't all perfect.
No I'm not, you're out of touch here. Look at the response on social media, from our own fans and others.Quote:
Originally Posted by Peevemor
I'm honestly getting bored of your constant and quite frankly draining responses to anyone who dares to criticize the club.
Block me then. I don't care.Quote:
Originally Posted by Dazzling Doidge
I'm not sure social media is a good barometer for a hibs fans, you should see twitter on a match day when the twitter feed say... Corner Hibs, taken short kilmarnock break 😂😂😂Quote:
Originally Posted by Dazzling Doidge
Sounds like a sensible approach given the assuming lack of staff in this area due to Covid. A cautious approach which works well for the core fans first up will then allow the club to fix any issues and adjust capacity going forward. Celtic a much bigger club with assuming many more resources had issues on Sunday so Hibs have been sensible and responded to that.
The worse decision would have been to let many more watch with the risk it ruined everyone's viewing of the match.
Don't think social media is a barometer of anything to be honest. Gives every psycho a voice.Quote:
Originally Posted by 04Sauzee
For a moment I thought I’d logged on to calimero.net. :greengrin
Not that kickery dickery dock place though is still far too civilised and polite here thank goodness :wink:
Social media isnt real life.Quote:
Originally Posted by Dazzling Doidge
There are two very obvious issues that the social media heroes appear to have ignored -
One being the ability of Stream Digital to deal with the technical issues properly - I think we can see from the Celtic Ross County friendly that this is less than perfect.
The second is that those clubs being praised on social media for providing a streaming service at a cheap rate (Killie, Well, St Mirren) have fewer collective STs than our club.
These 3 clubs dont (really) care about their ST holders - Hibs, Celtic, Aberdeen, Rangers have to care.............is it a surprise that those larger clubs have not come out praising the service and offering £12 a pop service?
Hibs have committed to provide a service to ST holders.............so they have to do this, even if there are teething troubles in the first few weeks.
Hibs cant come come out and say they are concerned that Stream Digital may not deliver.
If Hibs are concerned, it would be bonkers for them to accept cash from Killie and non ST Hibs fans before Saturday.
Quite frankly ... draining!Quote:
Originally Posted by green day
Buy a ST. The club have said it’s the only way to guarantee you can watch the game. There will always be limited bandwidth for streaming, so imagine it’s like any other sold out game. If you don’t have a ST you aren’t guaranteed to get in. It’s not a normal Hibs v Killie game and people just need to accept that.Quote:
Originally Posted by Dazzling Doidge
You are miles out of touch. You demands and expectations are a far distance from reality.Quote:
Originally Posted by Dazzling Doidge
Quote:
Originally Posted by underscore
I have a ST. Perhaps if you had bothered to read the thread in full you will have seen that. Limited bandwidth?Quote:
Originally Posted by underscore
I'm the one out of touch? That's hilarious coming from you to be fair. :greengrin
You know how streaming works eh?Quote:
Originally Posted by Dazzling Doidge
Quote:
Originally Posted by CentreLine
The constant need people on here have with labelling people Hearts fans when they post something they dont agree with is really tedious and seems to happen regularly now. Its pretty blatant when its a Hearts fan on here. They arent intelligent enough to be subtle. And i say that as someone who thinks the club are right here. They 100% should be putting first the 10.5k who have put in a substantial amount of money and making sure the stream works for them.
Very much so.Quote:
Originally Posted by underscore
Ron Gordon literally has a long career in broadcasting with access to huge resources in this field yet we are being cautious about streaming to maybe no more than 20k viewers?
There is more than one way to look at this.Quote:
Originally Posted by itslegaltender
Have you considered that his long career in broadcasting may have led to the caution streaming this match?
I'm not sure Telemundo, his group of stations, do streaming or PPV.Quote:
Originally Posted by itslegaltender
It'd be like asking Lewis Stevenson to play centre forward.
Or that Lewis as a professional footballer should be ok to play rugby football ..say prop forward.. all outdoor games with big balls are the same surely :greengrinQuote:
Originally Posted by Peevemor
I'm presuming hibs had their hands tied somehow in terms of the length of time it's taken to get the test organised and details out.
If there are any issues tonight and tomorrow during the test I dread to think about the amount of emails they'll have to plough through in the very small window as it is now.
Hopefully everything runs smoothly.
Except in person /stadium?Quote:
Originally Posted by Peevemor
I put a question mark as not 100% sure it was you that surprised me by saying you’d never been near ER in many years.
Plenty to say for yourself on here though.
So what's your point?Quote:
Originally Posted by DC_Hibs
I think Hibs are bang on with their approach. Can you imagine the outcry if it doesn't work?
We know there will likely be 10,500 potential logins on Saturday. We will learn a lot out of that broadcast and how stable the platform is and our ability to guarantee our ST's see the game without it crashing. Once we understand that, I'm sure we will open it up to more.
As for other clubs approaches. I know I'm sounding a bit Jambo here but they have significantly smaller fanbase than ours and the risk of crashing is lower.
As for the likes of Livi. I get the impression they won't really give too much of a toss if it does crash. This was the club that opened 1 turnstile to us on the 29th of December, knowing that there was likely to be a huge walk-up crowd
People just need to remember that its not Hibs that are providing the stream. Everyone except Rangers has outsourced the delivery to a 3rd party. This will obviously be forgotten about when there are issues either during testing or during the games on Saturday. It will also be forgotten when the majority of issues will be at the user side. Most people don't bother to read instructions, and will complain without reading or following them. A lot of people will have issues due to poor wifi, or poor through-put from their broadband provider. Again they will just assume its a Hibs issue. We are a tiny little football team who cannot afford to deliver a Netflix/Prime style streaming production. What we will get is the best the club can afford. And just because Ron had ownership of some TV companies doesn't make him an expert in providing cost effective LIVE streaming from football grounds in Scotland.
I suspect Ron Gordon's background and long experience is one of the reasons Hibs are pursuing a cautious launch rather than a big bang. He knows the pitfalls and risks.Quote:
Originally Posted by itslegaltender
Popcorn at the ready...Quote:
Originally Posted by DC_Hibs
So if we’re not to blame Hibs if (and it is an if at the moment so I’m not actually criticising them) presumably we don’t praise them if it goes well because that’ll be nothing to do with them either?Quote:
Originally Posted by underscore
Bottom line is they’ve taken our money and ‘guaranteed’ we’ll see the game so it’ll be them that take the stick and get hit with refund requests if it goes wrong. Just as they should be praised if it goes right.
Do agree with your point on user error. That’ll definitely be an issue and you can see that even from some of the responses to the comms last night.
I've got confidence in this. I borrowed someone's login for the celtc game on Monday. Website is basically a no thrills screen with 4 alternative links. So when link 1 crashes, try link 2 etc. First 5 mins, I got chucked out of both links 1 and 2, no drama as link 3 worked for the remainder of the game.Quote:
Originally Posted by B.H.F.C
I used it with no instructions, so tried to log into Celtic TV at first, but once I got the correct link (Celtic Pass), it worked smoothly.
I would expect most issues will be user error.
People using the Hibs TV website
People using capitals in their username
People using their Hibs TV username
Is it worth the admins on Hibs.net adding a sticky thread, with no replies available, just detailing the instructions for everyone who needs them? That way if any of us get texts from mates who can't work it, we can reply saying "the top thread on hibs.net has the details"?
Not read the whole thread, but there seems to be one side complaining that the club are not catering for PPV for 1 game while the other side is complaining that season tickets are devalued if PPV is less than £20.
I'm not a season ticket holder so I'll have to rely on Hibs.net for updates and the BBC radio commentary, just like I have for too many seasons. Nothing different from the last few years.
What seems to be forgotten in the debate is that season ticket holders are getting access to Hibs TV live games regardless of where they are which is new and Hibs are having to pay more to the provider so that they can help season ticket holders see games until crowds are allowed back. Hopefully this will not be too long but this is costing the club money that could be put to better use.
It is limited to U.K. and Ireland.Quote:
Originally Posted by Moulin Yarns
The other side is that the club don't have the outlay associated with opening the stadium to thousands of people (police & stewarding mostly).Quote:
Originally Posted by Moulin Yarns
Those who have bought STs have made a tremendous gesture given the circumstances and it's only right that the club do what they can to provide live streaming access to home matches.
In addition to the overseas Hibs TV subscriptions who already get live stream of all home games.Quote:
Originally Posted by Andy74
On the streaming and bandwidth issues, during lockdown even netflix and amazon reduced the quality of the stream to accommodate the increased viewers.
Yeah but you said what was different is that Hibs season ticket holders will be getting access to all games wherever they are. They won’t.Quote:
Originally Posted by Moulin Yarns
I wonder how many of the 10500 will actually log on for the game. I know out of the 6 season ticket holders in my family we’d only use a max 3 most weeks. Likelihood is we’ll only use 1 or 2 this Saturday as meeting up.
👍🏻 Well said. It seems that a significant number of people think social media is only there to complain about stuff and drive agendas. It is also a very convenient way for “visitors” to plant the seeds of disruption on rival sites. I rather think we are experiencing a lot of that at present. After all, they don’t have a game to prepare for 😉Quote:
Originally Posted by Peevemor
Jesus wept!Quote:
Originally Posted by Andy74
Let me get this straight, Hibs put out the information that the only guaranteed way to see all the home games is to buy a season ticket. Now you are saying that isn’t true.
How many Hibs season ticket holders do you know who live outside the UK and Ireland?
Sorry I just can’t really buy that argument when the price Hibs are charging, and have charged over the years, is significantly more than any other streaming services. Yes of course those platforms have millions of users, however that’s not relevant to the end user, i.e. me, if my paying double what Netflix costs and getting a guff stream.Quote:
Originally Posted by underscore
There have been countless issues with Hibs TV over a number of years. This is when a few hundred at most are viewing from overseas. I have fibre internet, EVERY other site works fine, and yet when there are issues with Hibs TV, I am told it’s likely an issue at my end. It is not.
I hope everything goes smoothly at the weekend but history suggests otherwise.
That’s my take on it. It seems sensible to launch to everyone obligated to receiving the service before opening it up.Quote:
Originally Posted by Winston Ingram
Over the past couple of seasons I've had almost zero problems with my Hibs TV streams - the very occasional minute or two of Verizon splash screen here and there but that's about it.Quote:
Originally Posted by Steve-O
So if the output from Hibs is working & the problem isn't at your end - where is it then?
Why don’t they say that then?Quote:
Originally Posted by jakedance
So because it works for you it’s fine for every other user? I’m not the only one who experiences these issues.Quote:
Originally Posted by Peevemor
Given that I have ZERO issues with any other sites and download speed between 40 - 100mbps, how would you suggest the issue is mine?
It has worked well on occasion but very hit and miss in terms of buffering, picture / audio out of sync etc. Hugely frustrating at 4am I can tell you.
I'm not saying that this issue is your's. All I'm saying is that if it's working for me (& the majority of other subscribers) then the output from Hibs TV is obviously working.Quote:
Originally Posted by Steve-O
Therefore the problem is elsewhere.
I live outside Perth Australia in a pretty remote spot and the absolute best I get is 6.7Mps. I have had no issues for approx 4 yrs now. It’s not all about download speed or else I would have issues every week.Quote:
Originally Posted by Steve-O
Well that is really not helpful, and is the type of answer that is regularly provided by Hibs. If they want to lose out on mine, and others money because they can’t provide a service when charging a premium rate, then so be it. After 10+ years I would’ve thought they might’ve investigated whatever this “elsewhere” problem is that only affects their site.Quote:
Originally Posted by Peevemor
Are you getting a clear HD stream with no buffering at those speeds?Quote:
Originally Posted by Big90inOz
Yes, I watch on a 75” screen with no issues. My laptop is hard wired into the router. Nothing runs on my laptop except the game, no emails, no updates etc etc. It’s amazing how many computers are set up to check for updates during the night which is when the games are on.Quote:
Originally Posted by Steve-O
Not sure what your point is tbh.Quote:
Originally Posted by DC_Hibs
Are folk only allowed to contribute to the board if they’re a UK resident now, possess an ST and roll up at ER in person every other week - covid permitting obviously?
Looking for some basic advice on how best to watch the game on Saturday. Ideally I want to watch it on tv. I have an android phone, IPad, laptop and smart TV. My 10 year old probably has better IT skills than me so keep it simple folks. Thanks in advance!:)
Some that will be on holiday.Quote:
Originally Posted by Moulin Yarns
I think you’re now arguing against your own statement though. As was clarified in the email, if you bought a season ticket and you are not in the country then you can’t watch.
You said all season ticket holders can watch regardless of where they are.
Hibs are in a difficult situation here and IMO have got it right.
Over 10,000 people have paid a lot of money that they will not get full value for. Hibs have got to do their best to ensure they get something in return and cannot risk those people being locked out while someone who has chucked in £20 manages to get access ahead of them.
In an ideal world they would be able to sell this to a much wider audience, but need to get the basics right first.
I’m no computer geek but have been watching Hibs TV since before it’s inception 😁Quote:
Originally Posted by hibee-boys
My setup is laptop hard wired to the router. HDMI from laptop to TV.
Laptop has emails closed down and all updates turned off so nothing takes up any memory / processor than the bare minimum.
Believe me, I'd help if I could but I'm not an expert.Quote:
Originally Posted by Steve-O
I've posted this before, but I remember once (last year) having real problems with my stream. Normally I watch either on my laptop or on my tv via chromecast from either my laptop or my mobile (all wi-fi from my internet/tv box). On this instance, nothing was working.
I tried on my pc which is hard wired but this was only slightly better, even though youtube & other streaming sites were working fine.
I switched off the wi-fi on my phone and tried on 4G (normally crap reception in my house) and the stream was working fine. I plugged my phone into my laptop to use as a point of access/modem and watched the rest of the match no problem.
That's one example where I had a problem but both my broadband & Hibs TV's output were working fine. The problem was obviously elsewhere - possibly throttling by my ISP?
I imagine that the number of people who have gone abroad on holiday will be minute, and stupid.Quote:
Originally Posted by Andy74
https://www.gov.uk/foreign-travel-advice
Let me ask you what was the situation with season ticket holders in previous seasons when they went abroad on holiday in October? Were they given access to Hibs TV whilst they were abroad? If not why should they expect to get it this season?Quote:
Originally Posted by Andy74
No they weren't but there was a suggestion from the club last week that season ticket holders could use their log ins to watch games whilst on holiday outwith the UK and Republic of Ireland.Quote:
Originally Posted by Moulin Yarns
Considering the amount of general confusion there's been surrounding the other FAQs last night, clarifying your earlier post was worthwhile.
ST holders have never had “free” access to Hibs TV in previous seasons. Its always been an add-on so incomparable.Quote:
Originally Posted by Moulin Yarns
Website now live... none of our credentials working yet though so don’t think everything has been switched on yet.
Presumably won’t be until 5.00 tonight .Quote:
Originally Posted by hibsfan
Quote:
Originally Posted by Sir David Gray
Hang on, are you saying that season ticket holders will be able to watch the games even if they are abroad on holiday? That's a good idea.
Which was my point.Quote:
Originally Posted by tamig
I've just logged in a test event on at moment I got inQuote:
Originally Posted by ancient hibee
Only if they are on holiday in the UK or Republic of Ireland.Quote:
Originally Posted by Moulin Yarns
Further to this...Quote:
Originally Posted by Peevemor
Everyone else ok = the content provider is fine
You ok 99.9% of the time = you almost certainly fine
Most probable issue is going to be somewhere in the network, this could be locally in UK (but see point 1 above), or at the recieving end, again see point 1 but to a lesser degree, or it could be on the interconnect to the local distro company, after that it gets more complicated if there's more than one supplier, in the UK for example some companies piggyback on another's supply 'pipe ' then split out again at either regional or even exchange level. Every point of that will be subjected to a bandwidth challenge dependent on the commercial agreements made.
None of that above, the info provider (Hibs TV in our case) has any control over or even the ability to diagnose any issues reported to them unfortunately the end user with the problem needs to contact their own network provider who can check their bit and in turn raise with their provider and so on.... for what it's worth, when I used to be involved in this stuff the most common issue was bandwidth at the local network hub, either a fault or the local provider hadn't bought enough.
Hope that all makes sense and sorry for being a bit long winded!
Sent from my SM-G935F using Tapatalk
Not everyone can afford a ST, I have not worked in 4 months and lived off my wife's PT wages plus the 80% self employed Gov payout, I'm back to work in a couple of weeks and cannot guarantee the same wages ( taxi driver ) some guys working at £4 per hour just now. I cannot justify spending £400 on a ST and had to give up my regular seat in the East due to this virus. I can watch Sky and I'll get the highlights show on BBC but it would've been handy being able to get the odd game on pay per view and the 1st game on saturday would've been a great way to kick off the new Hibs TV. I think we had around 13.5K ST's last season so we're around 2k down.Quote:
Originally Posted by underscore
It’s only the first game you’ll miss then as Hibs ensure it is stable enough for future or make changes to it. Every game from here on in will be shown I have no doubt.Quote:
Originally Posted by J-C
Every sympathy with people in your situation but unfortunately as a business hibs need to prioritise those that have stumped up the cash this year. They aren’t throwing everyone else onto the scrap heap, just saying that you’ll have to wait your turn.
Quote:
Originally Posted by hibbysam
I understand that mate, it was Underscore just saying buy a ST to guarantee it, not everyone at this time can afford to get one was my main point, I get that they want to make sure it's all fine before going fully live, that's not a problem.
Totally agree.Quote:
Originally Posted by J-C
Gutting mate - I feel for you. Hope things pick up.Quote:
Originally Posted by J-C
Everything's fine, had a really nice time with the wife without killing each other and caught up with loads of TV series. :greengrinQuote:
Originally Posted by Danderhall Hibs
The Gov money helped and we get another in August but talking to a few of the guys, the taxi trade seems goosed right now, no tourists and very few people out and about spending, only guys who have been working have been owners, guys like me who rent it wasn't worth the effort. I'm now at an age where retirement is near the back of the mind just another 4 years till I get the cheaper ST, all's good just annoyed I've maybe lost a cracking seat in the East on the half way line.
I’m in the same boat as you mate. Been a taxi driver for 33 years and a season ticket holder for as far back as I can remember. I’m gutted that I can’t afford to renew it and even more gutted that I can’t watch it on Saturday.Quote:
Originally Posted by J-C
I hope the stream goes smooth for all you season ticket holders 🙂
3 more sleeps!!
Quote:
Originally Posted by dphibs
I'm 30 years now, been an exclusive street cab for past 2 years going out in a couple weeks to test the waters, sounds gruesome out there though.
Not overly fussed about saturday, would've been good but if I'm back working soon, then I'll be working when the games are on anyway.
Lol... so far its not working for A LOT of people....!Quote:
Originally Posted by Tambo
No Server found so far.:rolleyes:
Sent you a PM JC so not to clutter the thread. :aok:Quote:
Originally Posted by J-C
No luck getting in, the URL provided in the email from Hibs isn't recognised
Re booted router. Now in
👍Quote:
Originally Posted by BroxburnHibee
I feel for ya mate and I'm in exactly the same boat - been an ST holder since 2006 and can't renew just now as I've been made redundant and just cannot justify £400 odd quid when I don't know how long I'm going to be out of work.Quote:
Originally Posted by J-C
I do feel a bit angry that we cannot PPV on Sat but understand the reasons I guess. But there will be 1000s no doubt in same position as ourselves