Official Site: CLUB UPDATE | PAY PER VIEW

[RoYO!]

I'm presuming hibs had their hands tied somehow in terms of the length of time it's taken to get the test organised and details out.

If there are any issues tonight and tomorrow during the test I dread to think about the amount of emails they'll have to plough through in the very small window as it is now.

Hopefully everything runs smoothly.

[DC_Hibs]

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I'll support my club every time against people having a go unjustly.

Except in person /stadium?

I put a question mark as not 100% sure it was you that surprised me by saying you’d never been near ER in many years.

Plenty to say for yourself on here though.

[Peevemor]

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Except in person /stadium?

I put a question mark as not 100% sure it was you that surprised me by saying you’d never been near ER in many years.

Plenty to say for yourself on here though.

So what's your point?

[Winston Ingram]

I think Hibs are bang on with their approach. Can you imagine the outcry if it doesn't work?

We know there will likely be 10,500 potential logins on Saturday. We will learn a lot out of that broadcast and how stable the platform is and our ability to guarantee our ST's see the game without it crashing. Once we understand that, I'm sure we will open it up to more.

As for other clubs approaches. I know I'm sounding a bit Jambo here but they have significantly smaller fanbase than ours and the risk of crashing is lower.

As for the likes of Livi. I get the impression they won't really give too much of a toss if it does crash. This was the club that opened 1 turnstile to us on the 29th of December, knowing that there was likely to be a huge walk-up crowd

[Brightside]

People just need to remember that its not Hibs that are providing the stream. Everyone except Rangers has outsourced the delivery to a 3rd party. This will obviously be forgotten about when there are issues either during testing or during the games on Saturday. It will also be forgotten when the majority of issues will be at the user side. Most people don't bother to read instructions, and will complain without reading or following them. A lot of people will have issues due to poor wifi, or poor through-put from their broadband provider. Again they will just assume its a Hibs issue. We are a tiny little football team who cannot afford to deliver a Netflix/Prime style streaming production. What we will get is the best the club can afford. And just because Ron had ownership of some TV companies doesn't make him an expert in providing cost effective LIVE streaming from football grounds in Scotland.

[hibbyfraelibby]

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Ron Gordon literally has a long career in broadcasting with access to huge resources in this field yet we are being cautious about streaming to maybe no more than 20k viewers?

I suspect Ron Gordon's background and long experience is one of the reasons Hibs are pursuing a cautious launch rather than a big bang. He knows the pitfalls and risks.

[Hibbyradge]

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Except in person /stadium?

I put a question mark as not 100% sure it was you that surprised me by saying you’d never been near ER in many years.

Plenty to say for yourself on here though.

Popcorn at the ready...

[B.H.F.C]

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People just need to remember that its not Hibs that are providing the stream. Everyone except Rangers has outsourced the delivery to a 3rd party. This will obviously be forgotten about when there are issues either during testing or during the games on Saturday. It will also be forgotten when the majority of issues will be at the user side. Most people don't bother to read instructions, and will complain without reading or following them. A lot of people will have issues due to poor wifi, or poor through-put from their broadband provider. Again they will just assume its a Hibs issue. We are a tiny little football team who cannot afford to deliver a Netflix/Prime style streaming production. What we will get is the best the club can afford. And just because Ron had ownership of some TV companies doesn't make him an expert in providing cost effective LIVE streaming from football grounds in Scotland.

So if we’re not to blame Hibs if (and it is an if at the moment so I’m not actually criticising them) presumably we don’t praise them if it goes well because that’ll be nothing to do with them either?

Bottom line is they’ve taken our money and ‘guaranteed’ we’ll see the game so it’ll be them that take the stick and get hit with refund requests if it goes wrong. Just as they should be praised if it goes right.

Do agree with your point on user error. That’ll definitely be an issue and you can see that even from some of the responses to the comms last night.

[Juniper Greens]

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So if we’re not to blame Hibs if (and it is an if at the moment so I’m not actually criticising them) presumably we don’t praise them if it goes well because that’ll be nothing to do with them either?

Bottom line is they’ve taken our money and ‘guaranteed’ we’ll see the game so it’ll be them that take the stick and get hit with refund requests if it goes wrong. Just as they should be praised if it goes right.

Do agree with your point on user error. That’ll definitely be an issue and you can see that even from some of the responses to the comms last night.

I've got confidence in this. I borrowed someone's login for the celtc game on Monday. Website is basically a no thrills screen with 4 alternative links. So when link 1 crashes, try link 2 etc. First 5 mins, I got chucked out of both links 1 and 2, no drama as link 3 worked for the remainder of the game.
I used it with no instructions, so tried to log into Celtic TV at first, but once I got the correct link (Celtic Pass), it worked smoothly.

I would expect most issues will be user error.
People using the Hibs TV website
People using capitals in their username
People using their Hibs TV username

Is it worth the admins on Hibs.net adding a sticky thread, with no replies available, just detailing the instructions for everyone who needs them? That way if any of us get texts from mates who can't work it, we can reply saying "the top thread on hibs.net has the details"?

[Moulin Yarns]

Not read the whole thread, but there seems to be one side complaining that the club are not catering for PPV for 1 game while the other side is complaining that season tickets are devalued if PPV is less than £20.

I'm not a season ticket holder so I'll have to rely on Hibs.net for updates and the BBC radio commentary, just like I have for too many seasons. Nothing different from the last few years.

What seems to be forgotten in the debate is that season ticket holders are getting access to Hibs TV live games regardless of where they are which is new and Hibs are having to pay more to the provider so that they can help season ticket holders see games until crowds are allowed back. Hopefully this will not be too long but this is costing the club money that could be put to better use.

[Andy74]

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Not read the whole thread, but there seems to be one side complaining that the club are not catering for PPV for 1 game while the other side is complaining that season tickets are devalued if PPV is less than £20.

I'm not a season ticket holder so I'll have to rely on Hibs.net for updates and the BBC radio commentary, just like I have for too many seasons. Nothing different from the last few years.

What seems to be forgotten in the debate is that season ticket holders are getting access to Hibs TV live games regardless of where they are which is new and Hibs are having to pay more to the provider so that they can help season ticket holders see games until crowds are allowed back. Hopefully this will not be too long but this is costing the club money that could be put to better use.

It is limited to U.K. and Ireland.

[Peevemor]

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Not read the whole thread, but there seems to be one side complaining that the club are not catering for PPV for 1 game while the other side is complaining that season tickets are devalued if PPV is less than £20.

I'm not a season ticket holder so I'll have to rely on Hibs.net for updates and the BBC radio commentary, just like I have for too many seasons. Nothing different from the last few years.

What seems to be forgotten in the debate is that season ticket holders are getting access to Hibs TV live games regardless of where they are which is new and Hibs are having to pay more to the provider so that they can help season ticket holders see games until crowds are allowed back. Hopefully this will not be too long but this is costing the club money that could be put to better use.

The other side is that the club don't have the outlay associated with opening the stadium to thousands of people (police & stewarding mostly).

Those who have bought STs have made a tremendous gesture given the circumstances and it's only right that the club do what they can to provide live streaming access to home matches.

[Moulin Yarns]

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It is limited to U.K. and Ireland.

In addition to the overseas Hibs TV subscriptions who already get live stream of all home games.

On the streaming and bandwidth issues, during lockdown even netflix and amazon reduced the quality of the stream to accommodate the increased viewers.

[Andy74]

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In addition to the overseas Hibs TV subscriptions who already get live stream of all home games.

On the streaming and bandwidth issues, during lockdown even netflix and amazon reduced the quality of the stream to accommodate the increased viewers.

Yeah but you said what was different is that Hibs season ticket holders will be getting access to all games wherever they are. They won’t.

[Blaster]

I wonder how many of the 10500 will actually log on for the game. I know out of the 6 season ticket holders in my family we’d only use a max 3 most weeks. Likelihood is we’ll only use 1 or 2 this Saturday as meeting up.

[CentreLine]

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Quite frankly ... draining!

👍🏻 Well said. It seems that a significant number of people think social media is only there to complain about stuff and drive agendas. It is also a very convenient way for “visitors” to plant the seeds of disruption on rival sites. I rather think we are experiencing a lot of that at present. After all, they don’t have a game to prepare for 😉

[Moulin Yarns]

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Yeah but you said what was different is that Hibs season ticket holders will be getting access to all games wherever they are. They won’t.

Jesus wept!

Let me get this straight, Hibs put out the information that the only guaranteed way to see all the home games is to buy a season ticket. Now you are saying that isn’t true.

How many Hibs season ticket holders do you know who live outside the UK and Ireland?

[Steve-O]

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People just need to remember that its not Hibs that are providing the stream. Everyone except Rangers has outsourced the delivery to a 3rd party. This will obviously be forgotten about when there are issues either during testing or during the games on Saturday. It will also be forgotten when the majority of issues will be at the user side. Most people don't bother to read instructions, and will complain without reading or following them. A lot of people will have issues due to poor wifi, or poor through-put from their broadband provider. Again they will just assume its a Hibs issue. We are a tiny little football team who cannot afford to deliver a Netflix/Prime style streaming production. What we will get is the best the club can afford. And just because Ron had ownership of some TV companies doesn't make him an expert in providing cost effective LIVE streaming from football grounds in Scotland.

Sorry I just can’t really buy that argument when the price Hibs are charging, and have charged over the years, is significantly more than any other streaming services. Yes of course those platforms have millions of users, however that’s not relevant to the end user, i.e. me, if my paying double what Netflix costs and getting a guff stream.

There have been countless issues with Hibs TV over a number of years. This is when a few hundred at most are viewing from overseas. I have fibre internet, EVERY other site works fine, and yet when there are issues with Hibs TV, I am told it’s likely an issue at my end. It is not.

I hope everything goes smoothly at the weekend but history suggests otherwise.

[jakedance]

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I think Hibs are bang on with their approach. Can you imagine the outcry if it doesn't work?

We know there will likely be 10,500 potential logins on Saturday. We will learn a lot out of that broadcast and how stable the platform is and our ability to guarantee our ST's see the game without it crashing. Once we understand that, I'm sure we will open it up to more.

As for other clubs approaches. I know I'm sounding a bit Jambo here but they have significantly smaller fanbase than ours and the risk of crashing is lower.

As for the likes of Livi. I get the impression they won't really give too much of a toss if it does crash. This was the club that opened 1 turnstile to us on the 29th of December, knowing that there was likely to be a huge walk-up crowd

That’s my take on it. It seems sensible to launch to everyone obligated to receiving the service before opening it up.

[Peevemor]

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Sorry I just can’t really buy that argument when the price Hibs are charging, and have charged over the years, is significantly more than any of the streaming services. Yes of course those platforms have millions of users, however that’s not relevant to the end user, i.e. me, if my paying double what Netflix costs and getting a guff stream.

There have been countless issues with Hibs TV over a number of years. This is when a few hundred at most are viewing from overseas. I have fibre internet, EVERY other site works fine, and yet when there are issues with Hibs TV, I am told it’s likely an issue at my end. It is not.

I hope everything goes smoothly at the weekend but history suggests otherwise.

Over the past couple of seasons I've had almost zero problems with my Hibs TV streams - the very occasional minute or two of Verizon splash screen here and there but that's about it.

So if the output from Hibs is working & the problem isn't at your end - where is it then?

[Steve-O]

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That’s my take on it. It seems sensible to launch to everyone obligated to receiving the service before opening it up.

Why don’t they say that then?

[Steve-O]

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Over the past couple of seasons I've had almost zero problems with my Hibs TV streams - the very occasional minute or two of Verizon splash screen here and there but that's about it.

So if the output from Hibs is working & the problem isn't at your end - where is it then?

So because it works for you it’s fine for every other user? I’m not the only one who experiences these issues.

Given that I have ZERO issues with any other sites and download speed between 40 - 100mbps, how would you suggest the issue is mine?

It has worked well on occasion but very hit and miss in terms of buffering, picture / audio out of sync etc. Hugely frustrating at 4am I can tell you.

[Peevemor]

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So because it works for you it’s fine for every other user? I’m not the only one who experiences these issues.

Given that I have ZERO issues with any other sites and download speed between 40 - 100mbps, how would you suggest the issue is mine?

It has worked well on occasion but very hit and miss in terms of buffering, picture / audio out of sync etc. Hugely frustrating at 4am I can tell you.

I'm not saying that this issue is your's. All I'm saying is that if it's working for me (& the majority of other subscribers) then the output from Hibs TV is obviously working.

Therefore the problem is elsewhere.

[Big90inOz]

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Sorry I just can’t really buy that argument when the price Hibs are charging, and have charged over the years, is significantly more than any other streaming services. Yes of course those platforms have millions of users, however that’s not relevant to the end user, i.e. me, if my paying double what Netflix costs and getting a guff stream.

There have been countless issues with Hibs TV over a number of years. This is when a few hundred at most are viewing from overseas. I have fibre internet, EVERY other site works fine, and yet when there are issues with Hibs TV, I am told it’s likely an issue at my end. It is not.

I hope everything goes smoothly at the weekend but history suggests otherwise.

I live outside Perth Australia in a pretty remote spot and the absolute best I get is 6.7Mps. I have had no issues for approx 4 yrs now. It’s not all about download speed or else I would have issues every week.

[Steve-O]

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I'm not saying that this issue is your's. All I'm saying is that if it's working for me (& the majority of other subscribers) then the output from Hibs TV is obviously working.

Therefore the problem is elsewhere.

Well that is really not helpful, and is the type of answer that is regularly provided by Hibs. If they want to lose out on mine, and others money because they can’t provide a service when charging a premium rate, then so be it. After 10+ years I would’ve thought they might’ve investigated whatever this “elsewhere” problem is that only affects their site.

[Steve-O]

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I live outside Perth Australia in a pretty remote spot and the absolute best I get is 6.7Mps. I have had no issues for approx 4 yrs now. It’s not all about download speed or else I would have issues every week.

Are you getting a clear HD stream with no buffering at those speeds?

[Big90inOz]

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Are you getting a clear HD stream with no buffering at those speeds?

Yes, I watch on a 75” screen with no issues. My laptop is hard wired into the router. Nothing runs on my laptop except the game, no emails, no updates etc etc. It’s amazing how many computers are set up to check for updates during the night which is when the games are on.

[tamig]

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Except in person /stadium?

I put a question mark as not 100% sure it was you that surprised me by saying you’d never been near ER in many years.

Plenty to say for yourself on here though.

Not sure what your point is tbh.

Are folk only allowed to contribute to the board if they’re a UK resident now, possess an ST and roll up at ER in person every other week - covid permitting obviously?

[hibee-boys]

Looking for some basic advice on how best to watch the game on Saturday. Ideally I want to watch it on tv. I have an android phone, IPad, laptop and smart TV. My 10 year old probably has better IT skills than me so keep it simple folks. Thanks in advance!:)

[Andy74]

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Jesus wept!

Let me get this straight, Hibs put out the information that the only guaranteed way to see all the home games is to buy a season ticket. Now you are saying that isn’t true.

How many Hibs season ticket holders do you know who live outside the UK and Ireland?

Some that will be on holiday.

I think you’re now arguing against your own statement though. As was clarified in the email, if you bought a season ticket and you are not in the country then you can’t watch.

You said all season ticket holders can watch regardless of where they are.