Quote Originally Posted by underscore View Post
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People just need to remember that its not Hibs that are providing the stream. Everyone except Rangers has outsourced the delivery to a 3rd party. This will obviously be forgotten about when there are issues either during testing or during the games on Saturday. It will also be forgotten when the majority of issues will be at the user side. Most people don't bother to read instructions, and will complain without reading or following them. A lot of people will have issues due to poor wifi, or poor through-put from their broadband provider. Again they will just assume its a Hibs issue. We are a tiny little football team who cannot afford to deliver a Netflix/Prime style streaming production. What we will get is the best the club can afford. And just because Ron had ownership of some TV companies doesn't make him an expert in providing cost effective LIVE streaming from football grounds in Scotland.
So if we’re not to blame Hibs if (and it is an if at the moment so I’m not actually criticising them) presumably we don’t praise them if it goes well because that’ll be nothing to do with them either?

Bottom line is they’ve taken our money and ‘guaranteed’ we’ll see the game so it’ll be them that take the stick and get hit with refund requests if it goes wrong. Just as they should be praised if it goes right.

Do agree with your point on user error. That’ll definitely be an issue and you can see that even from some of the responses to the comms last night.