Quote Originally Posted by Peevemor View Post
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Believe me, I'd help if I could but I'm not an expert.

I've posted this before, but I remember once (last year) having real problems with my stream. Normally I watch either on my laptop or on my tv via chromecast from either my laptop or my mobile (all wi-fi from my internet/tv box). On this instance, nothing was working.

I tried on my pc which is hard wired but this was only slightly better, even though youtube & other streaming sites were working fine.

I switched off the wi-fi on my phone and tried on 4G (normally crap reception in my house) and the stream was working fine. I plugged my phone into my laptop to use as a point of access/modem and watched the rest of the match no problem.

That's one example where I had a problem but both my broadband & Hibs TV's output were working fine. The problem was obviously elsewhere - possibly throttling by my ISP?
Further to this...

Everyone else ok = the content provider is fine

You ok 99.9% of the time = you almost certainly fine

Most probable issue is going to be somewhere in the network, this could be locally in UK (but see point 1 above), or at the recieving end, again see point 1 but to a lesser degree, or it could be on the interconnect to the local distro company, after that it gets more complicated if there's more than one supplier, in the UK for example some companies piggyback on another's supply 'pipe ' then split out again at either regional or even exchange level. Every point of that will be subjected to a bandwidth challenge dependent on the commercial agreements made.

None of that above, the info provider (Hibs TV in our case) has any control over or even the ability to diagnose any issues reported to them unfortunately the end user with the problem needs to contact their own network provider who can check their bit and in turn raise with their provider and so on.... for what it's worth, when I used to be involved in this stuff the most common issue was bandwidth at the local network hub, either a fault or the local provider hadn't bought enough.

Hope that all makes sense and sorry for being a bit long winded!

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