Biggest consumer cons

[J-C]

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Linked to that, the "service charge" added to your bill that is becoming more and more standard in restaurants here. Quite often it is more than the "standard" 10% tip as well. The fact they add it on but say that it is optional and you can ask for them to remove it is guilt tripping the customer to not ask for it to be removed/reduced as they know a lot of folk will be too shy to ask.

When that happens I ask the restaurant if the staff gets the money, if they say yes then I don't leave a tip, if they're unsure then I ask them to remove it and leave a tip.