RBS are also getting rid of atm's that are attached to the sites that are closing.This quote is hidden because you are ignoring this member. Show Quote
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Thread: RBS to shut more branches
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01-12-2017 04:41 PM #91
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01-12-2017 05:04 PM #92This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 05:11 PM #93This quote is hidden because you are ignoring this member. Show Quote
It would be interesting to know how much of that 40% is driven by a reduction in demand and how much is due to a reduction in branches.
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01-12-2017 05:22 PM #94johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 05:34 PM #95This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 05:34 PM #96johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 05:46 PM #97
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If you read this thread you'll see that hardly anyone uses branches these days.
Hence the closures.
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01-12-2017 06:01 PM #98This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 06:04 PM #99
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But I'm wondering whether you need to go to the branch to transact your business.
(I know you've said you prefer doing business with a real person, and I understand that, but could the business you do not be done online?)
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01-12-2017 06:31 PM #100This quote is hidden because you are ignoring this member. Show Quote
Either people have to be educated to pay online....perhaps by making it too expensive to pay by cheque.... or the banks have to provide pay in facilities at the ATM's.
For me, education is the key to, as you suggest, changing people's habits.
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01-12-2017 06:41 PM #101
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01-12-2017 06:50 PM #102johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 06:57 PM #103This quote is hidden because you are ignoring this member. Show Quote
The rest shouldn't be far behind, though.
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01-12-2017 07:41 PM #104This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 07:51 PM #105This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 08:04 PM #106This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 08:16 PM #107
Close branches = drive people online = get them to do their own account maintenance (set up standing orders, bill payments, etc.) = hold customers liable for mistakes they make when doing so. Bank then a) saves on back office staff and b) can deny liability for cases where customers suffer fraud. There might be an economic case for closing branches, but please don't then pretend you are the Royal Bank for Scotland. Because you most certainly are not.
#PERSEVERED
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01-12-2017 08:17 PM #108This quote is hidden because you are ignoring this member. Show Quote
Having done it by mistake, I then did it on purpose a few times to test it. (the 3rd party got their money)
It seems to me that there's no human involvement now, and that the software just reads the amount, and the payer's details. All very well in my situation, but it does suggest that cheques aren't as secure as they used to be.
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01-12-2017 08:19 PM #109This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 09:16 PM #110This quote is hidden because you are ignoring this member. Show Quote
United we stand here....
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01-12-2017 09:22 PM #111This quote is hidden because you are ignoring this member. Show Quote
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01-12-2017 09:26 PM #112This quote is hidden because you are ignoring this member. Show Quote
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06-12-2017 06:33 PM #114
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I used to work for RBS and we used to have an event called techstock. One of the presenters said that the people that use branches are dying off and more people are using digital/online. Also that that the costs couldn't be justified. For you to make a transaction in a branch was just over £4 and a transaction on the app/digital was under £1. You can understand why they are doing this while at the same time being pissed off. From going from having Newbridge, broxburn or linlithgow it'll only be Newbridge now if I ever need it.
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06-12-2017 08:40 PM #115This quote is hidden because you are ignoring this member. Show Quote
United we stand here....
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06-12-2017 09:14 PM #116This quote is hidden because you are ignoring this member. Show Quote
They're all at it!
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06-12-2017 11:38 PM #117This quote is hidden because you are ignoring this member. Show Quote
That's like discovering your last stashed bottle of whisky empty.
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06-12-2017 11:48 PM #118
http://www.heraldscotland.com/politi..._closure_plan/
I bet RBS are quaking in their boots at the thought of rough Fluff bluffing tough stuff and puffing guff oot his chuff.
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07-12-2017 05:01 AM #119
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07-12-2017 10:41 AM #120This quote is hidden because you are ignoring this member. Show Quote
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