Official HSL

The Club announced yesterday that the financial situation in front of us is unsustainable.
Like many fans, we have an overwhelming urge to help. By signing up to Hibernian Supporters just now every penny that you donate will go directly to the Club, helping Hibs to get through this difficult trading period. We are the Club’s second largest shareholder and while we are currently unable to obtain any further shares, we are able to help the Club at this unprecedented time. The Club has never needed it’s Supporters more than right now. With your support we can make all the difference, but we need to stand up and be counted.

If you can help, and can we please once again stress only donate funds that you can afford and will not miss , please Donate at www.hiberniansupporters.co.uk

Hibernian Supporters

Just restarted my donation.

I do wish we could bring this under the club and benefit from the brand and comms/promotion especially at this time.

HSL
I’ve been donating in perpetuity since the start and had the odd thing to say about it along the way.
How easy is it to increase my existing monthly donation as I’m thinking about it.

Absolutely. Get this involved at the club.

The media the last few years has been excellent.

Imagine what they could do with this.

100% of the donations go to the club

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Originally Posted by Iggy Pope

HSL
I’ve been donating in perpetuity since the start and had the odd thing to say about it along the way.
How easy is it to increase my existing monthly donation as I’m thinking about it.

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You should be able to see an ‘Update monthly donation’ option when you log in to your account, which then gives you the option to change the direct debit amount.

HSL - can you and the club not discuss how you can work together to promote this under the Hibs brand?

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Originally Posted by Col2

HSL - can you and the club not discuss how you can work together to promote this under the Hibs brand?

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:aok::aok: exactly this.

HSL - I posted on another thread, but this is - sadly in a seriously difficult time for many - a real opportunity to use social media, innovation, and really promote you as a brand/funding stream for the football club, and also highlight what common good it will do (for those that can afford it).

People are using Instagram, Zoom, their own phone video clips.......maybe even a series of 'talking heads' from supporters who contribute and why ? Maybe even a few famous faces to lend their support and do some ?

The work you are doing behind the scenes is commendable :aok: but this requires a real marketing push to get people that can, to contribute :aok:

Quote:

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Originally Posted by OfficialHSL

The Club announced yesterday that the financial situation in front of us is unsustainable.
Like many fans, we have an overwhelming urge to help. By signing up to Hibernian Supporters just now every penny that you donate will go directly to the Club, helping Hibs to get through this difficult trading period. We are the Club’s second largest shareholder and while we are currently unable to obtain any further shares, we are able to help the Club at this unprecedented time. The Club has never needed it’s Supporters more than right now. With your support we can make all the difference, but we need to stand up and be counted.

If you can help, and can we please once again stress only donate funds that you can afford and will not miss , please Donate at www.hiberniansupporters.co.uk

Hibernian Supporters

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Quote:

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Originally Posted by Iggy Pope

HSL
I’ve been donating in perpetuity since the start and had the odd thing to say about it along the way.
How easy is it to increase my existing monthly donation as I’m thinking about it.

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HSL, are you there mate?
I see on the other thread there is discussion about difficulty experienced when increasing monthly subs.
Let me know what you think if I’m not being too pushy.

I'll increase my amount again shortly.

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Originally Posted by Iggy Pope

HSL, are you there mate?
I see on the other thread there is discussion about difficulty experienced when increasing monthly subs.
Let me know what you think if I’m not being too pushy.

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Have you tried it? Its not that hard if you can log in.

I just signed up today. Despite being a season ticket holder for decades, I was only vaguely aware of HSL and what they did. I now know it is run by volunteers but perhaps some more "aggressive" marketing wouldn't go amiss.

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Originally Posted by Col2

HSL - can you and the club not discuss how you can work together to promote this under the Hibs brand?

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yep, there are legions of hibbees desperate to help. It is truly baffling that the club are not more proactive in promoting HSL. If the club cant get behind it themselves (costing themselves probably millions), its really no wonder the takeup has been disappointing.

It would be good if it could get advertised in a way that coincides with the fixtures e.g. donate the price of your away ticket to Hibs. So if we are away to Ross County the fans that would normally go can donate money to the club instead.

HS has and continues to give our club a lot of money.
The club needs money and HS plays an important part of giving our club money that it needs.
G

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Originally Posted by Pagan Hibernia

yep, there are legions of hibbees desperate to help. It is truly baffling that the club are not more proactive in promoting HSL. If the club cant get behind it themselves (costing themselves probably millions), its really no wonder the takeup has been disappointing.

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This always amazes me. The club seem not too keen on getting themselves some free money? Lending HSL some marketing expertise could pay for itself many times over.


Sent from my iPhone using Tapatalk

God, I sound like a right moaning faced git today (or maybe just more moaning faced than usual) but the content of the website is seriously out of date.

For instance:


"Have your say in our club

You and every supporter can have a greater voice in Hibernian. Each donation made allows us to buy shares in Hibs. As our shareholding grows, we can have more influence and impact. Collectively, we become owners of our Club. "


The new aim of HSL is really commendable but maybe you could update stuff like that, and also check the issues people are having with usability and stuff (Iggy mentioned a problem changing the level of donations).

It probably all seems minor but it honestly would help.


:aok:

I just wish HSL was a much slicker operation. At the moment it feels more like fans standing with buckets outside the stadium. I get these people are doing it out of the goodness of their own hearts and do deserve praise, but it would benefit MASSIVELY from a professional touch. I do not contribute yet and feel the lack of professionalism (therefore trust) behind it is a huge factor.

Much more likely to get my money if run on a par with FOH and AberDNA which, let’s face it, have promoted their cause 100x better. Harsh I know, but true.

Quote:

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Originally Posted by OfficialHSL

The Club announced yesterday that the financial situation in front of us is unsustainable.
Like many fans, we have an overwhelming urge to help. By signing up to Hibernian Supporters just now every penny that you donate will go directly to the Club, helping Hibs to get through this difficult trading period. We are the Club’s second largest shareholder and while we are currently unable to obtain any further shares, we are able to help the Club at this unprecedented time. The Club has never needed it’s Supporters more than right now. With your support we can make all the difference, but we need to stand up and be counted.

If you can help, and can we please once again stress only donate funds that you can afford and will not miss , please Donate at www.hiberniansupporters.co.uk

Hibernian Supporters

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If I want to start a monthly donation having already donated the original £225 do I need to open a new account? Cheers.

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Originally Posted by Col2

Just restarted my donation.

I do wish we could bring this under the club and benefit from the brand and comms/promotion especially at this time.

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It's a strange one, HS seem to be treated as an arms length organisation even though they provide money to the club, the community side of things gets big licks.

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Originally Posted by Lago

It's a strange one, HS seem to be treated as an arms length organisation even though they provide money to the club, the community side of things gets big licks.

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I think HSL being at arms length is probably a legacy of their original purpose of buying shares.

Now that is no longer the case Hibs really should be a bit more proactive about promoting them.

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Originally Posted by Pretty Boy

I think HSL being at arms length is probably a legacy of their original purpose of buying shares.

Now that is no longer the case Hibs really should be a bit more proactive about promoting them.

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I think also the old regime were wary of it. Petrie was never keen on it.


Sent from my iPhone using Tapatalk

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Originally Posted by Gerard

HS has and continues to give our club a lot of money.
The club needs money and HS plays an important part of giving our club money that it needs.
G

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It does but let’s make it better. Surely there are some people out there who can offer free time to help promote it, or surely Hibs can bring it under its own umbrella. Doesn’t need to be a change from HSL but a Hibs brand over it would work big time. This is an open goal.

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Originally Posted by The Spaceman

I just wish HSL was a much slicker operation. At the moment it feels more like fans standing with buckets outside the stadium. I get these people are doing it out of the goodness of their own hearts and do deserve praise, but it would benefit MASSIVELY from a professional touch. I do not contribute yet and feel the lack of professionalism (therefore trust) behind it is a huge factor.

Much more likely to get my money if run on a par with FOH and AberDNA which, let’s face it, have promoted their cause 100x better. Harsh I know, but true.

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Did you ever think that the more people that donate the higher the chance of them being able to be more professional?

Maybe if the donations were higher we wouldn't need to rely on a couple of older guys volunteering a few hours a week to run it.

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Originally Posted by Pretty Boy

I think HSL being at arms length is probably a legacy of their original purpose of buying shares.

Now that is no longer the case Hibs really should be a bit more proactive about promoting them.

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Your right, it needs a bit of polish & bright lights treatment to bring it up-to-date,it's a bit amateur night at the Palladium just now. I've every respect for the people currently running the organisation but an approach to Hibs for a closer collaboration might be worthwhile.

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Originally Posted by Col2

It does but let’s make it better. Surely there are some people out there who can offer free time to help promote it, or surely Hibs can bring it under its own umbrella. Doesn’t need to be a change from HSL but a Hibs brand over it would work big time. This is an open goal.

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I know over the years HSL and Jim Aide have asked for people to help whether it be in marketing IT or Admin. I don't think there's been many takers. As well as people taking out subscriptions at last in HSL, maybe this is also the time to reach out for help in certain areas.

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Originally Posted by offshorehibby

I know over the years HSL and Jim Aide have asked for people to help whether it be in marketing IT or Admin. I don't think there's been many takers. As well as people taking out subscriptions at last in HSL, maybe this is also the time to reach out for help in certain areas.

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Absolutely so many people with the talent and know how in our support. Unfortunately I'm not one of them 😅

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Originally Posted by The Spaceman

I just wish HSL was a much slicker operation. At the moment it feels more like fans standing with buckets outside the stadium. I get these people are doing it out of the goodness of their own hearts and do deserve praise, but it would benefit MASSIVELY from a professional touch. I do not contribute yet and feel the lack of professionalism (therefore trust) behind it is a huge factor.

Much more likely to get my money if run on a par with FOH and AberDNA which, let’s face it, have promoted their cause 100x better. Harsh I know, but true.

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Very harsh, if you can afford to and you want to i would urge you to make the leap and support the club.

Quote:

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Originally Posted by Big_Franck

Did you ever think that the more people that donate the higher the chance of them being able to be more professional?

Maybe if the donations were higher we wouldn't need to rely on a couple of older guys volunteering a few hours a week to run it.

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Sorry, that's not a good argument at all.

There are countless ways, especially through social media and the creative (and innovative) supporters we have - for example those that generate ideas for new strips - to revitlaise HSL and give it a real 'brand' and focus going forward. All they need do is reach out and there'll no doubt be plenty of talented people, who support the club and have expertise in marketing and media, who would be more than happy to give up time and ideas.

That is such a defeatist and negative post in my opinion. If ever there was a time to reach out, form some kind of creative working group, it's now. Has nothing to do with how much has been pledged so far. How do you think the voluntary sector and countless organisations move with the times Franck (with no money) ? There's plenty of examples of how organisations have promoted themselves with little or no financial income and reaped the rewards - it works if people have the energy, passion, expertise and skillset that they are willing to share for the common goal.

Hopefully things start to take shape for the future vision of HSL, as has been mentioned there probably does need to be an updated drive.

In the meantime, this is the absolute best way to support the club outwith the purchase or renewal of a season ticket. The donations go directly into Hibernian's accounts and could go a long way to helping to secure our finances in the current climate.

If you can afford to make a contribution, be it little or small, now is 100% the time to do it.

HSL
Can you let me know how I change my email address that my account is linked to.

HSL. Ive sent you several emails, i tried to change my subs to a higher amount but for some reason my original sub was cancelled. Leaving me with a lower payment, ive since cancelled that and went with a higher amount, but had an email that you will take 2 amounts from my bank, a week apart. Confused....yip totally.
B

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Originally Posted by Ozyhibby

I think also the old regime were wary of it. Petrie was never keen on it.


Sent from my iPhone using Tapatalk

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Does not look like the current regime are either.

I feel sorry for Jim and the few others who help. Hibs really should step up and give this a re-brand IF they genuinely have any interest.

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Originally Posted by Keith_M

God, I sound like a right moaning faced git today (or maybe just more moaning faced than usual) but the content of the website is seriously out of date.

For instance:


"Have your say in our club

You and every supporter can have a greater voice in Hibernian. Each donation made allows us to buy shares in Hibs. As our shareholding grows, we can have more influence and impact. Collectively, we become owners of our Club. "


The new aim of HSL is really commendable but maybe you could update stuff like that, and also check the issues people are having with usability and stuff (Iggy mentioned a problem changing the level of donations).

It probably all seems minor but it honestly would help.


:aok:

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We’ve had a good trawl through the website today with a view to getting the information and images updated. Rest assured the board and other volunteers are working on many of the points raised in this thread and others and the support is much appreciated.

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Originally Posted by Ringothedog

HSL
Can you let me know how I change my email address that my account is linked to.

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This is a perfect example of what's wrong, a email address change should be the most straight forward & routine operation, we all do it every day online yet here we have someone having to ask how it's done.

Would be interesting to see how many folk sign up.

Nows a time for positivity and get right behind HSL and the club

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Originally Posted by truehibernian

Sorry, that's not a good argument at all.

There are countless ways, especially through social media and the creative (and innovative) supporters we have - for example those that generate ideas for new strips - to revitlaise HSL and give it a real 'brand' and focus going forward. All they need do is reach out and there'll no doubt be plenty of talented people, who support the club and have expertise in marketing and media, who would be more than happy to give up time and ideas.

That is such a defeatist and negative post in my opinion. If ever there was a time to reach out, form some kind of creative working group, it's now. Has nothing to do with how much has been pledged so far. How do you think the voluntary sector and countless organisations move with the times Franck (with no money) ? There's plenty of examples of how organisations have promoted themselves with little or no financial income and reaped the rewards - it works if people have the energy, passion, expertise and skillset that they are willing to share for the common goal.

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Your last sentence is key. We've had numerous pleas over the years for fans with the experience, knowledge and the talent to take HSL on to the next level but it has never materialised. Sorry if that sounds negative but that's the reality. If we don't get more significant professional input HSL is unlikely to really kick on.

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Originally Posted by Daniel 1875

We’ve had a good trawl through the website today with a view to getting the information and images updated. Rest assured the board and other volunteers are working on many of the points raised in this thread and others and the support is much appreciated.

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That's a very promising and positive start Daniel :agree::aok:

You could even use this thread as a marker - for example, posters who feel comfortable post up a short clip, vlog, gif, whatever, showing they are supporting HSL and have pledged ?

Or create a page online........or space on the website for people to leave messages and posts about why they have donated..........'my pledge to Hibs is........and a sentimental reason, game they remember, family moment, etc. etc.'

It's fantastic what you are doing :aok: let's give this some momentum :aok:

If you can afford to invest a wee bit more into our great club then please do so, the ifs, buts etc, can all wait for later, the website can be updated later.
Now is the Time
:flag:

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Originally Posted by Big_Franck

Your last sentence is key. We've had numerous pleas over the years for fans with the experience, knowledge and the talent to take HSL on to the next level but it has never materialised. Sorry if that sounds negative but that's the reality. If we don't get more significant professional input HSL is unlikely to really kick on.

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It wasn't a personal dig at you Franck and apologies if it did come across like that - genuinely sorry bud.

I honestly don't think you need a glossy marketing plan, just the energy of the support and tapping into the skills many have, and many don't think they have, and using social media in particular as a key to tap into peoples mindset.

I think the development of a working group would be a great way forward - that way, ideas are shared, skills are known, and you can plan a way forward that is sustainable and inclusive.

Quote:

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Originally Posted by truehibernian

Sorry, that's not a good argument at all.

There are countless ways, especially through social media and the creative (and innovative) supporters we have - for example those that generate ideas for new strips - to revitlaise HSL and give it a real 'brand' and focus going forward. All they need do is reach out and there'll no doubt be plenty of talented people, who support the club and have expertise in marketing and media, who would be more than happy to give up time and ideas.

That is such a defeatist and negative post in my opinion. If ever there was a time to reach out, form some kind of creative working group, it's now. Has nothing to do with how much has been pledged so far. How do you think the voluntary sector and countless organisations move with the times Franck (with no money) ? There's plenty of examples of how organisations have promoted themselves with little or no financial income and reaped the rewards - it works if people have the energy, passion, expertise and skillset that they are willing to share for the common goal.

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Spot on. Even campaigns such as getting your name added to the Hibs 3rd kit were damp squibs despite being a sure-fire fan attraction, as they were simply not promoted properly. Need to deliver much more engaging content and completely refresh the brand. How about renaming it "We Are Hibs" and tying in with the 2020/21 club campaign? The lack of joined-up thinking between the club and HSL is painful. It really holds HSL back.

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Originally Posted by truehibernian

Sorry, that's not a good argument at all.

There are countless ways, especially through social media and the creative (and innovative) supporters we have - for example those that generate ideas for new strips - to revitlaise HSL and give it a real 'brand' and focus going forward. All they need do is reach out and there'll no doubt be plenty of talented people, who support the club and have expertise in marketing and media, who would be more than happy to give up time and ideas.

That is such a defeatist and negative post in my opinion. If ever there was a time to reach out, form some kind of creative working group, it's now. Has nothing to do with how much has been pledged so far. How do you think the voluntary sector and countless organisations move with the times Franck (with no money) ? There's plenty of examples of how organisations have promoted themselves with little or no financial income and reaped the rewards - it works if people have the energy, passion, expertise and skillset that they are willing to share for the common goal.

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Are you throwing your hat in ring even if it is just to act as an advocate?

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Originally Posted by Big_Franck

Your last sentence is key. We've had numerous pleas over the years for fans with the experience, knowledge and the talent to take HSL on to the next level but it has never materialised. Sorry if that sounds negative but that's the reality. If we don't get more significant professional input HSL is unlikely to really kick on.

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Wish I could help but have very limited skills and my getup and go, got up and went sometime ago. I do make a donation and will encourage others to do so if they have spare cash.

You guys are doing a great job. Is this something the fans rep could be taking forward to the club as well. After yesterday’s announcement from the club there is a sense of urgency/momentum building. We don’t want to miss this opportunity to pull together the supporters and the club #WeAreAllHibs

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Originally Posted by Sammy7nil

Are you throwing your hat in ring even if it is just to act as an advocate?



Wish I could help but have very limited skills and my getup and go, got up and went sometime ago. I do make a donation and will encourage others to do so if they have spare cash.

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Absolutely Sammy - not sure what my skill set is :greengrin but I'm absolutely up for being part of something that could generate funds, sustainable funds, for the club. Not on it myself, but social media is vital these days to generate ideas and support - yes, you need a tagline and brand, but the club has fantastic supporters from all walks of life, around the world, and if that can be capitalised on, then the clubs funds and HSL membership - in my opinion - will flourish and grow.

Anyone making any kind of donation is a star bud :aok: so good on you......and you'll be skilled at something :agree:

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Originally Posted by truehibernian

It wasn't a personal dig at you Franck and apologies if it did come across like that - genuinely sorry bud.

I honestly don't think you need a glossy marketing plan, just the energy of the support and tapping into the skills many have, and many don't think they have, and using social media in particular as a key to tap into peoples mindset.

I think the development of a working group would be a great way forward - that way, ideas are shared, skills are known, and you can plan a way forward that is sustainable and inclusive.

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No worries, I think we agree that HSL would really benefit from additional expertise and more hands on deck. Their social media presence in particular is almost non-existent. Previous requests for fans to get more involved doesn't seem to have changed much, but maybe now it's different. Maybe for various reasons people have more time to volunteer their skills and expertise to push this on now. Fingers crossed anyway.

For anyone that wants to donate the direct link is www.hiberniansupporters.co.uk/donate/

Restarted my direct debits today.

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Originally Posted by tamig

Have you tried it? Its not that hard if you can log in.

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OK. When I go to update am I putting in my increment or my new total? Which did you do?

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Originally Posted by Iggy Pope

OK. When I go to update am I putting in my increment or my new total? Which did you do?

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The amount selected should be the new total.

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Originally Posted by Daniel 1875

The amount selected should be the new total.

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Done. Do I get an email or confirmation now from Go Cardless?

I signed up yesterday £10 per month. Not loads but this is exactly the right time to make some form of contribution. :flag:

I'm back on a full wage this month so have restarted my DD. Every little helps.

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Originally Posted by Iggy Pope

Done. Do I get an email or confirmation now from Go Cardless?

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Yes I believe you should get an email from GoCardless confirming the new amount.

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Originally Posted by Daniel 1875

Yes I believe you should get an email from GoCardless confirming the new amount.

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Sound, I’ll watch for that but I never hear anything from them month to month.

The good news is, there look to be a few on the other thread taking the same initiative.

Quote:

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Originally Posted by The Spaceman

I just wish HSL was a much slicker operation. At the moment it feels more like fans standing with buckets outside the stadium. I get these people are doing it out of the goodness of their own hearts and do deserve praise, but it would benefit MASSIVELY from a professional touch. I do not contribute yet and feel the lack of professionalism (therefore trust) behind it is a huge factor.

Much more likely to get my money if run on a par with FOH and AberDNA which, let’s face it, have promoted their cause 100x better. Harsh I know, but true.

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I'd really urge you to see past that, you know why they're taking money and why it's important - realistically, how often will you be visiting the website etc - if you're in a position to and would be donating if the website was a bit better, it's really in everyone's interests to see past that and contribute.

I've just upped mines today. For anyone changing be careful as it sets up a new DD (cancels the old one) but seems to change the date of when it'll collect. Mines used to collect on the 2nd but is now going to collect in 6 days time (22nd).

Quote:

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Originally Posted by Big_Franck

Your last sentence is key. We've had numerous pleas over the years for fans with the experience, knowledge and the talent to take HSL on to the next level but it has never materialised. Sorry if that sounds negative but that's the reality. If we don't get more significant professional input HSL is unlikely to really kick on.

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Thats incorrect. I would counter that and say the motivation the other way sometimes isn’t there.

We need to come as one now more than ever. Again I’ll volunteer for what I can from replying to emails to changing web formats, my work as others is incredibly slow just now and in a fortunate position of being paid fully. The help is 100% out there and if the club could officially for once back the HSL we could have something special. Instead we have 100s if excuses all the time.

Quote:

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Originally Posted by truehibernian

Absolutely Sammy - not sure what my skill set is :greengrin but I'm absolutely up for being part of something that could generate funds, sustainable funds, for the club. Not on it myself, but social media is vital these days to generate ideas and support - yes, you need a tagline and brand, but the club has fantastic supporters from all walks of life, around the world, and if that can be capitalised on, then the clubs funds and HSL membership - in my opinion - will flourish and grow.

Anyone making any kind of donation is a star bud :aok: so good on you......and you'll be skilled at something :agree:

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:aok::top marks

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Originally Posted by Iggy Pope

Done. Do I get an email or confirmation now from Go Cardless?

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Aye. I got two as I upped my amount as well.

Could they look at actually spending some of the money received on a “campaign”. So for example, spend £5k on a marketing drive that in turn brings in an additional £15k in donations?

Figures used above are for illustration purposes however could there be potential to “speculate to accumulate?” There is always the risk that spending the £5k doesn’t return as much as expected or potentially even anything at all but I suppose my questions are:

Can it be done or would there need to be changes to articles etc to allow it to happen?
Would donators be happy for their money to be used in this way to try and drive an incremental increase in donations?
Is the motivation there from those within HSL to drive this or volunteers that could support?

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Originally Posted by BoomtownHibeys

Could they look at actually spending some of the money received on a “campaign”. So for example, spend £5k on a marketing drive that in turn brings in an additional £15k in donations?

Figures used above are for illustration purposes however could there be potential to “speculate to accumulate?” There is always the risk that spending the £5k doesn’t return as much as expected or potentially even anything at all but I suppose my questions are:

Can it be done or would there need to be changes to articles etc to allow it to happen?
Would donators be happy for their money to be used in this way to try and drive an incremental increase in donations?
Is the motivation there from those within HSL to drive this or volunteers that could support?

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There are probably a few professional marketeers on here. Its a voluntary organisation and if a few folk put their heads together for a few hours I’m sure a successful campaign/relaunch could be born. No point wasting money if we have people prepared to give up a few hours of their time.

*I’m not a marketeer by the way.

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Originally Posted by tamig

There are probably a few professional marketeers on here. Its a voluntary organisation and if a few folk put their heads together for a few hours I’m sure a successful campaign/relaunch could be born. No point wasting money if we have people prepared to give up a few hours of their time.

*I’m not a marketeer by the way.

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It wasn’t so much about the time aspect. More around spend as in leaflets, advertising (radio, newspapers etc), a postal campaign, spend £100 you get something in return.

Was just a thought if there could be more done to drive it in different ways

Quote:

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Originally Posted by BoomtownHibeys

It wasn’t so much about the time aspect. More around spend as in leaflets, advertising (radio etc), a postal campaign, spend £100 you get something in return.

Was just a thought if there could be more done to drive it in different ways

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Chances of HSL teaming up with our since 1875 guys?

Will start mine up again next month.

Restarted my direct debit today👍🏻 #GGTTH

I can't help the club with season tickets so I'll continue to give what I can through HSL. hopefully we can build something really significant here.

That's me restarted my direct debit. Every little helps.

I would offer to help too but I`m not sure if I have the adequate skills required. And I`m also sure there must be some kind of Disclosure form you need to fill in as well particularly as it`s finance - I`ll come clean, I used to nick sweets from the pick and mix!

I`ll certainly promote it amongst my friends and if only there was a Hibs based podcast that could mention HSL at the end of end programme ;)

This communication has been shared on the East Lothian Hibs Supporters Club Facebook page too so hopefully a few of our members will join / donate too 👍

What sort of help does HSL need?

Email received just now from Hibernian Supporters on how to re-active direct debits etc. :aok:

Quote:

---

Mandate Update
Dear Scott

Following the Club announcement yesterday, I can report we have had a significant increase in interest from both existing Members / Donators, as well as new supporters.

Many of our existing Members / Donators have reported problems in their efforts to either resurrect donations or indeed make new one off donations. We have reported this to GoCardless and it seems there have been some occasions where Direct Debit mandates have been made inactive and some Members would prefer these to be reactivated.

Rather than investigate every case, we have taken the view to email every Member / Donator with an "inactive" mandate with a link to allow them to reactivate their mandate with any amount they choose to donate. The purpose of this exercise is to simply bring the mandate to life again.

Please click HERE to reactivate your mandate.

We will be writing again with more information but at this stage we simply want to give everyone the opportunity to access their account and choose their own path going forward.

If you have received this email in error there is no need to take further action.

James Adie
Chairman

---

Quote:

---

Originally Posted by Daniel 1875

We’ve had a good trawl through the website today with a view to getting the information and images updated. Rest assured the board and other volunteers are working on many of the points raised in this thread and others and the support is much appreciated.

---

Cool

:aok:

I've just received the following email from Hibernian Supporters:


Mandate Update

Following the Club announcement yesterday, I can report we have had a significant increase in interest from both existing Members / Donators, as well as new supporters.

Many of our existing Members / Donators have reported problems in their efforts to either resurrect donations or indeed make new one off donations. We have reported this to GoCardless and it seems there have been some occasions where Direct Debit mandates have been made inactive and some Members would prefer these to be reactivated.

Rather than investigate every case, we have taken the view to email every Member / Donator with an "inactive" mandate with a link to allow them to reactivate their mandate with any amount they choose to donate. The purpose of this exercise is to simply bring the mandate to life again.

Please click HERE to reactivate your mandate.

We will be writing again with more information but at this stage we simply want to give everyone the opportunity to access their account and choose their own path going forward.

If you have received this email in error there is no need to take further action.

James Adie
Chairman


I hadn't even noticed that my monthly direct debit had stopped. I certainly didn't stop it and I'd need to go back and see when it became 'inactive' as it's being described. Ytf would monthly direct debits randomly become 'inactive' with gocardless? This is exactly the kind of problem that has held HSL/HS back.

Good to see those involved taking on the advice to jazz it up a little.

Maybe worth posting a post out for help with specific roles ?

It also seems the link with Hibs seems disconnected which is odd considering fans are donating a sizeable chunk of money !!!

Doesn’t really make sense to me - I hope LD and evening KP on here can comment as this is about “Hibs All In”

We are all Hibs
Future Hibs
City of Hibs
Hibs Fans Forever

Just a few possibly ideas of names..Maybe those with better expertise can have something more catchy so all fans know of it.

Also the stadium needs to have branding with it.

A HSL or whatever it’s caller banner on the sears for the closed doors games also !!

£18.75 a month donation done 🇳🇬

Quote:

---

Originally Posted by Daniel 1875

We’ve had a good trawl through the website today with a view to getting the information and images updated. Rest assured the board and other volunteers are working on many of the points raised in this thread and others and the support is much appreciated.

---

Good stuff. Thanks 👍👍

No disrespect to Hibstalk but they have more followers on twitter than HSL. I know it's hardly a good gauge to use but Hibs as a club have over 80k followers on Twitter, if you could convert 10% off them into HSL subscribers we'd be looking at 500k minimum per year extra into our club.

Also maybe get a catchy # on Twitter

#clubtogether is too generic

#allhibs
#hibstogether
#hibsfamily

Again just a few quick ideas. Maybe have a vote or something which is most popular.

Finally can they add something about the amount donated on the front page of website - it’s hidden in the about us part and think it would be good to have it more prominent as soon as you log on.

Really good to see constructive comments and people get behind this. I know it will be seen and laughed at by some for not being the FOH level but any contribution is a welcome one for our clubs regardless of what the high and mighty say.

I’ve pledged for a few years now and will go in and increase it tonight.

Im a contributor to HSL (well enough to have my name of the 3rd strip at least) but at first I was cautious and more than a bit skeptical. Pretty obvious to me the guys running this are very well meaning and committed but limited in terms of marketing and tech. These topics are vital in this day and age.

I’ve just signed up paying by direct debit. It’s time for those who are able to do a bit more for the club financially to do so.

Just increased my monthly donation a wee bit. If we all do a little bit it will add up to a big thing.

Enjoying reading the positivity and commitment in this thread.

The power of spreading the good word on this will work.

Great message today - ‘We are working hard to update our website communications in order to best inform the wider fan base of the work of Hibernian Supporters.

For now the message is clear, join thousands of ordinary fans in supporting the club financially to ensure we look forward with pride!’

Hope club start to control the narrative coming out in the main media by getting our own story out. Imagine not being on the internet and getting your paper and seeing the stuff they are writing about Hibs. Doesn’t paint a pretty picture. I’m aware club will need to be quiet on some of this until discussions with staff are over but looks like club is going to be dragged through the dirt in the meantime.

Important we stick together as fans though.

Ron, we’re backing the club. We expect the same from you, you are a custodian.

Hope to hear a united Hibs and HibsSupporters stance on what is seeming to be a serious survival bid.

A big thanks to the guys who run this in their own time.

What can be done to step this up a level though? Must be worth a bit of investment to raise awareness and make it slicker time get the money in?

There are also lots of offers of help and people might be well placed right now. Is there a way to get an idea of what specific skills or support would make the biggest difference in the coming weeks?

Quote:

---

Originally Posted by Power

Enjoying reading the positivity and commitment in this thread.

The power of spreading the good word on this will work.

Great message today - ‘We are working hard to update our website communications in order to best inform the wider fan base of the work of Hibernian Supporters.

For now the message is clear, join thousands of ordinary fans in supporting the club financially to ensure we look forward with pride!’

---

KP - can Hibs not take on the promotion, social media etc given all the comments on this thread. Feels like an easy answer to drive far more interest? Cheers

Quote:

---

Originally Posted by Col2

KP - can Hibs not take on the promotion, social media etc given all the comments on this thread. Feels like an easy answer to drive far more interest? Cheers

---

Definitely one for the club and HSL to work together on (I touched on this last July - I’ll pick up again with all).

We’re doing a brilliant job of promoting this opportunity open to supporters and there’s room for more ✅

Quote:

---

Originally Posted by Power

Enjoying reading the positivity and commitment in this thread.

The power of spreading the good word on this will work.

Great message today - ‘We are working hard to update our website communications in order to best inform the wider fan base of the work of Hibernian Supporters.

For now the message is clear, join thousands of ordinary fans in supporting the club financially to ensure we look forward with pride!’

---

KP, as we are all meant to be coming to together, has anyone or can anyone as Ron if he’s going to even match the amount that’s now looking like it’s just the support? Surely he has to lead from the front and if he’s being crippled financially at least be honest. Thousands of fans are worried as anything now. Ron Gordon should be assuring the support now, not the opposite.

Quote:

---

Originally Posted by Power

Definitely one for the club and HSL to work together on (I touched on this last July - I’ll pick up again with all).

We’re doing a brilliant job of promoting this opportunity open to supporters and there’s room for more ✅

---

“We’re doing brilliant” isn’t the club. It’s the support. What are they actually playing at mate?. Where is LD just now?

Quote:

---

Originally Posted by Col2

KP - can Hibs not take on the promotion, social media etc given all the comments on this thread. Feels like an easy answer to drive far more interest? Cheers

---

Hibernian should be employing Kieran and learn on how to actually gauge the support in every single aspect. There’s a couple of guys on here that we could easily add and Matty and Brian and The Talk Hibs guys. We as a club just seem to always sit still and look now.

Quote:

---

Originally Posted by 90+2

KP, as we are all meant to be coming to together, has anyone or can anyone as Ron if he’s going to even match the amount that’s now looking like it’s just the support? Surely he has to lead from the front and if he’s being crippled financially at least be honest. Thousands of fans are worried as anything now. Ron Gordon should be assuring the support now, not the opposite.

---

Very likely we’ll hear more from Ron and Leeann soon once the dust settles. Everyone is playing their part in this challenge (some more than others given the sensitive conversations) and that includes Ron.

Hibs are modelling themselves to be sustainable in the new world until things change for the better - not reliant on others but goodwill support will help strengthen the position we’ll find ourselves at the other side.

Just doubled my direct debit.

Hopefully anyone who is financially able do so too. It’s becoming increasingly apparent that our club desperately need our help if we’re to remain even remotely competitive in the league, and HSL seems to be the best place to do that.

Just increased my monthly Direct Debit to help out

Initially found it frustrating to process on the website but then realised that you have to log in first (using email address) and had to reset password.
Once logged in managed to update my monthly donation quite easily

Can you set the date of when you want the direct debit to come out??

Just re-started my direct debit.
HS would benefit from engaging Hibs supporters with high followers numbers (influencers) on Twitter, Insta etc to give them a plug.
The comms from HS are pretty formal and dry. In this day and age all it takes is for a few of the popular people to say on social media that they back it with a funny meme or gif about how ***** the Jambos are for it to blow up and take off.

Quote:

---

Originally Posted by Big_Franck

I've just received the following email from Hibernian Supporters:


Mandate Update

Following the Club announcement yesterday, I can report we have had a significant increase in interest from both existing Members / Donators, as well as new supporters.

Many of our existing Members / Donators have reported problems in their efforts to either resurrect donations or indeed make new one off donations. We have reported this to GoCardless and it seems there have been some occasions where Direct Debit mandates have been made inactive and some Members would prefer these to be reactivated.

Rather than investigate every case, we have taken the view to email every Member / Donator with an "inactive" mandate with a link to allow them to reactivate their mandate with any amount they choose to donate. The purpose of this exercise is to simply bring the mandate to life again.

Please click HERE to reactivate your mandate.

We will be writing again with more information but at this stage we simply want to give everyone the opportunity to access their account and choose their own path going forward.

If you have received this email in error there is no need to take further action.

James Adie
Chairman


I hadn't even noticed that my monthly direct debit had stopped. I certainly didn't stop it and I'd need to go back and see when it became 'inactive' as it's being described. Ytf would monthly direct debits randomly become 'inactive' with gocardless? This is exactly the kind of problem that has held HSL/HS back.

---

I think the reason they stopped, is because you reached the "full membership" total. £225 iirc?

Same thing happened to me, I never noticed until over a year later it had stopped, and worked it out that id reached that amount. To keep donating after that amount you had to re-start the DD.

Quote:

---

Originally Posted by 1875STEVE

I think the reason they stopped, is because you reached the "full membership" total. £225 iirc?

Same thing happened to me, I never noticed until over a year later it had stopped, and worked it out that id reached that amount. To keep donating after that amount you had to re-start the DD.

---

I reached the full membership amount a long time ago. I continued to make the payment and have increased it since. Mine never stopped at any point from memory.

Is there any way that HSL could start a counter or set 'milestones' to show the uptake and set out realistic numbers to try and attain ?

There are a few supporters who have renewed or taken a new membership on this thread alone - might be a good idea to have weekly updates, gather momentum, also include little snapshots / stories / messageboard from/for fans who have taken up a membership to persuade others that can afford to ?

Or create an Instagram page so people can share stories of why they feel it's important to support HSL ? Create a tagline to follow ?

Quote:

---

Originally Posted by truehibernian

Is there any way that HSL could start a counter or set 'milestones' to show the uptake and set out realistic numbers to try and attain ?

There are a few supporters who have renewed or taken a new membership on this thread alone - might be a good idea to have weekly updates, gather momentum, also include little snapshots / stories / messageboard from/for fans who have taken up a membership to persuade others that can afford to ?

Or create an Instagram page so people can share stories of why they feel it's important to support HSL ? Create a tagline to follow ?

---

You have thrown in some very good ideas which I hope will be followed up on. Keep them coming.

Quote:

---

Originally Posted by DaveF

You have thrown in some very good ideas which I hope will be followed up on. Keep them coming.

---

Ideas are good but the most important thing at the moment is getting everyone who can afford to contribute to do so presentation etc can be picked up once the immediate crisis is resolved

Quote:

---

Originally Posted by hibbydad

Ideas are good but the most important thing at the moment is getting everyone who can afford to contribute to do so presentation etc can be picked up once the immediate crisis is resolved

---

I have now cancelled mine, I can’t update my email address so got no email confirmation when I increased my payment amount so decided safer to just cancel everything. I also have an account linked to my late dad which is linked to my current email address. I just received an email from HSL but as you will understand I don’t want to use this account and again there is nowhere to update that he passed away in 2016.

Reading through this thread, it seems HSL are making a right pigs ear of the contributions, and not even getting the basics right, maybe folk with experience on here or elsewhere could give them a hand, its not right that folk are cancelling or wont contribute because its not being done right.
Rip it up and start it again.
Folk that automatically had their contributions stopped because the 225quid threshold is reached and then not contacted to extend "beggars belief".
Approach Hibs, Leanne or Ron Gordon himself, but something needs to be done and another thing,

REBRAND HSL, its not attractive.