View Full Version : On-line Villa away tickets
DickieDastardly
23-08-2023, 08:10 AM
In advance of the away tickets going on sale today - when you select tickets it times out after 20mins, then those selected tickets are lost.
Is there a way to retain the selected seats and stay in the que or do you simply have to keep trying and it's a lottery at 12noon? There does not seem to be a refresh option.
Thanks
marinello59
23-08-2023, 08:12 AM
In advance of the away tickets going on sale today - when you select tickets it times out after 20mins, then those selected tickets are lost.
Is there a way to retain the selected seats and stay in the que or do you simply have to keep trying and it's a lottery at 12noon? There does not seem to be a refresh option.
Thanks
If you are in the ticket hub before the queue starts you will be kicked out anyway so no, you won't be able to retain those seats
DickieDastardly
23-08-2023, 08:14 AM
If you are in the ticket hub before the queue starts you will be kicked out anyway so no, you won't be able to retain those seats
Ah ok, how do you know when the que starts? nothing official from Hibs that i can see.
Hermit Crab
23-08-2023, 08:15 AM
If you are in the ticket hub before the queue starts you will be kicked out anyway so no, you won't be able to retain those seats
Yep, folk think they are jumping the gun by being logged in before the queue starts, doesn't work like that though.
marinello59
23-08-2023, 08:22 AM
Ah ok, how do you know when the que starts? nothing official from Hibs that i can see.
That's the fun part. You don't know, it's a lottery. :greengrin
DickieDastardly
23-08-2023, 08:22 AM
Yep, folk think they are jumping the gun by being logged in before the queue starts, doesn't work like that though.
But how do you know when the que starts? is it a case of wait til 11.40am then try to get into the que and select seats?
Cheers
Hermit Crab
23-08-2023, 08:26 AM
But how do you know when the que starts? is it a case of wait til 11.40am then try to get into the que and select seats?
Cheers
I think its just when enough traffic hits the site it will automatically start a queue to stop the site from being overloaded.
Mainstandman
23-08-2023, 08:59 AM
The news item has a link to use. For lucern tickets you had to use that specific link and not sign in straight to your ticketing account and queue like Tynie tickets are normally done.
Broxburn Greens
23-08-2023, 09:04 AM
The news item has a link to use. For lucern tickets you had to use that specific link and not sign in straight to your ticketing account and queue like Tynie tickets are normally done.
Ahhh but what time to join the queue is the question…. Too early you’re in before 12 and kicked out to the back, too late and well……
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Hermit Crab
23-08-2023, 09:05 AM
The news item has a link to use. For lucern tickets you had to use that specific link and not sign in straight to your ticketing account and queue like Tynie tickets are normally done.
There was no online queue for Luzern away because the demand just wasn't there.
Bobby's Cinema
23-08-2023, 09:17 AM
seems to have disappeared now for the time being.
DickieDastardly
23-08-2023, 09:29 AM
seems to have disappeared now for the time being.
Yip, gone - possibly the site has crashed.
If there is a queuing system should be a bit better communicated - save a lot of wasted time for everyone.
Hibernian Verse
23-08-2023, 09:33 AM
Yip, gone - possibly the site has crashed.
If there is a queuing system should be a bit better communicated - save a lot of wasted time for everyone.
It's gone because they're off sale until 12pm.
There is a queuing system for high demand games all the time.
Glasgowhibby95
23-08-2023, 09:47 AM
As far as I recall they had already started the queue for the derby in April by this time. Quite surprised to still see nothing coming up. I've been nervously refreshing every 5 minutes or so! :confused:
Hibernian Verse
23-08-2023, 09:49 AM
As far as I recall they had already started the queue for the derby in April by this time. Quite surprised to still see nothing coming up. I've been nervously refreshing every 5 minutes or so! :confused:
I think they have, when I tried on my phone the URL briefly showed a Ticketmaster queue.
BoomtownHibees
23-08-2023, 09:49 AM
As far as I recall they had already started the queue for the derby in April by this time. Quite surprised to still see nothing coming up. I've been nervously refreshing every 5 minutes or so! :confused:
There’s over an hour until they’re on sale. Too early
Hibs3-2
23-08-2023, 10:19 AM
Queue starts around 11:50 so best to log on around 11:45 and keep refreshing
Ryan91
23-08-2023, 10:24 AM
I think they have, when I tried on my phone the URL briefly showed a Ticketmaster queue.
The queueing system is probably always running in the background with it kicking in once it see's elevated traffic levels
NGoloGrantie
23-08-2023, 10:26 AM
Anyone else in the queue just now?
Sent from my iPhone using Tapatalk
Ryan91
23-08-2023, 10:27 AM
Anyone else in the queue just now?
Sent from my iPhone using Tapatalk
Yeah folks already queuing, but they'll get to the front and be prompted to enter and be sent to the back of the queue if they don't enter
mvteng
23-08-2023, 10:27 AM
Anyone else in the queue just now?
Sent from my iPhone using Tapatalk
93 in front of me
BlackSheep
23-08-2023, 10:27 AM
yes 470 ahead of me... doubt ill get any at this point
NGoloGrantie
23-08-2023, 10:30 AM
Yeah folks already queuing, but they'll get to the front and be prompted to enter and be sent to the back of the queue if they don't enter
Tbf I’ve been in the queue 10 mins and the number of folk ahead of me hasn’t went down yet. Maybe only lets you in at 12?
Sent from my iPhone using Tapatalk
yes 470 ahead of me... doubt ill get any at this point
Is there a link, not seeing an option for the event
one day maybe...
23-08-2023, 10:30 AM
Not even getting the option to buy tickets, can't see anything relating to Villa away game on the site :confused:in now but 2000 in front of me :-(
I'm_cabbaged
23-08-2023, 10:31 AM
1270 ahead of me
Helensburghhibs
23-08-2023, 10:31 AM
Que isn't moving so guessing the site is now locked until 12
Glasgowhibby95
23-08-2023, 10:31 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
Radium
23-08-2023, 10:31 AM
1368 ahead of me …
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Helensburghhibs
23-08-2023, 10:32 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
Reckon you may have went too early mate.
BoomtownHibees
23-08-2023, 10:32 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
No as they game will only show up when you refresh meaning you will then go to the back of the queue
Broxburn Greens
23-08-2023, 10:32 AM
901 ahead here and not moving
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Bobby's Cinema
23-08-2023, 10:33 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
I'm looking at the tickets and events and still not showing yet either. Nobody panic :greengrin
erin go bragh
23-08-2023, 10:34 AM
1129 ahead of me and I joined it at 11.30
no confident of getting any
Pretty Boy
23-08-2023, 10:35 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
Maybe, maybe not.
I've been in early before and got tickets, other times I get kicked out when they officially open.
Cardinal G
23-08-2023, 10:37 AM
Logged in at 1131, 1600 in queue, got no hope I fear. Good luck to everyone else.
Hermit Crab
23-08-2023, 10:37 AM
I'm currently on the site. Logged in about 10:45. Does this mean I've beaten the queue?
No, you'll get emptied at 12 and join the back of the queue.
Glasgowhibby95
23-08-2023, 10:40 AM
Reckon you may have went too early mate.
Aye just got kicked out... 2200 in the queue. This system is beyond f*****g annoying.
Hibs90
23-08-2023, 10:40 AM
2200 in the queue.
Looks like it's no happening unfortunately. It's alright though, Block 7 will have got theirs :cb
Helensburghhibs
23-08-2023, 10:42 AM
Aye just got kicked out... 2200 in the queue. This system is beyond f*****g annoying.
Its annoying but i guess the que and cosequent emptying of the site lets them upgrade the capacity for the rush when the tickets go on sale. I actually think they cant win. If they dont do it and it crashes then they get slated anyway
skyehibee
23-08-2023, 10:42 AM
No, you'll get emptied at 12 and join the back of the queue.
Happened to me as logged in on my work laptop. Phone is ok 500 odd in queue
Helensburghhibs
23-08-2023, 10:43 AM
Another thing to remember is it doesnt let ppl in 1 at a time so just because your 2000 in the que if the site can host 2000 pplyour still in first
HarpyHibby
23-08-2023, 10:46 AM
Over 5000 in the queue now!
Bobby's Cinema
23-08-2023, 10:46 AM
Not enjoying the wait
Broxburn Greens
23-08-2023, 10:46 AM
Another thing to remember is it doesnt let ppl in 1 at a time so just because your 2000 in the que if the site can host 2000 pplyour still in first
Aye, that’s a fair point. Also how many have multiple devices in the queue?
Also, how many non ST holders chancing their arm?
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blackpoolhibs
23-08-2023, 10:46 AM
5174 in the queue. :greengrin
skyehibee
23-08-2023, 10:48 AM
Another thing to remember is it doesnt let ppl in 1 at a time so just because your 2000 in the que if the site can host 2000 pplyour still in first
Yeah but it slowly lets you in they don’t let all 2000 in at once.
Helensburghhibs
23-08-2023, 10:49 AM
Yeah but it slowly lets you in they don’t let all 2000 in at once.
The point i was making is its definitely not 1 at a time
Pretty Boy
23-08-2023, 10:50 AM
5174 in the queue. :greengrin
If everyone is only buying 20% of a ticket each then you never know.
Ryan91
23-08-2023, 10:50 AM
Yeah but it slowly lets you in they don’t let all 2000 in at once.
I do wonder if the rate at which people get let in is fixed or if it's dynamic based upon site load?
Glasgowhibby95
23-08-2023, 10:51 AM
Another thing to remember is it doesnt let ppl in 1 at a time so just because your 2000 in the que if the site can host 2000 pplyour still in first
That's interesting! wasn't aware that was how it worked. So it effectively becomes a mad scramble once the maximum amount of people the site can host are let in?
Hibs90
23-08-2023, 10:52 AM
That's interesting! wasn't aware that was how it worked. So it effectively becomes a mad scramble once the maximum amount of people the site can host are let in?
I don't think that's right. If the site can host 5000 it will let them in, in order of the queue.
Helensburghhibs
23-08-2023, 10:53 AM
That's interesting! wasn't aware that was how it worked. So it effectively becomes a mad scramble once the maximum amount of people the site can host are let in?
It wont be the max capacity but you don't need to wait on number 1 leaving before number 2 gets in
TheGreenMan
23-08-2023, 10:54 AM
You get let in one at a time for 10 mins. I'd suggest anyone over 500 in the queue just give up as the first 500 will be getting 2 tickets each minimum :greengrin
weecounty hibby
23-08-2023, 10:55 AM
Good luck everyone!!!
Bobby's Cinema
23-08-2023, 10:55 AM
You get let in one at a time for 10 mins. I'd suggest anyone over 500 in the queue just give up as the first 500 will be getting 2 tickets each minimum :greengrin
:boo hoo:
Hermit Crab
23-08-2023, 10:55 AM
You get let in one at a time for 10 mins. I'd suggest anyone over 500 in the queue just give up as the first 500 will be getting 2 tickets each minimum :greengrin
Doesn't work like that. Nice try though. :greengrin
blackpoolhibs
23-08-2023, 10:55 AM
If everyone is only buying 20% of a ticket each then you never know.
So i still have a chance then? :wink:
TheGreenMan
23-08-2023, 10:56 AM
Doesn't work like that. Nice try though. :greengrin
Shhhhh :greengrin
Steve88
23-08-2023, 10:56 AM
This anxiety is unreal.
It's like watching Hibs trying to hold on to A 2-1 lead against Raith Rovers
Broxburn Greens
23-08-2023, 10:57 AM
whens the que start to move?
Ryan91
23-08-2023, 10:57 AM
This anxiety is unreal.
It's like watching Hibs trying to hold on to A 2-1 lead against Raith Rovers
More nervous about this than I am about the match tonight
Hibs90
23-08-2023, 11:02 AM
Bring back loyalty points.
Broxburn Greens
23-08-2023, 11:02 AM
queue still not moving??? WTF?
Ryan91
23-08-2023, 11:02 AM
anyone in yet, queue hasn't moved at all since 12
BlackSheep
23-08-2023, 11:03 AM
Queue still not moving for me.....
franck sauzee
23-08-2023, 11:03 AM
Bring back loyalty points.
I'd have no chance for this game if loyalty points but at least it was fair
Helensburghhibs
23-08-2023, 11:03 AM
Not moved yet here
S4uzee
23-08-2023, 11:03 AM
Bring back loyalty points.
Such a better system
SunshineOnLeith
23-08-2023, 11:03 AM
I've never been this prompt before, when does the queue normally start to move?
Helensburghhibs
23-08-2023, 11:04 AM
I do feel for people who dont have as flexible work routines as myself.
Pretty Boy
23-08-2023, 11:04 AM
Queue sometimes moves a few minutes early, sometimes it's 5-10 minutes late. All depends when Ticketmaster actually put the tickets back online.
.Sean.
23-08-2023, 11:04 AM
Bring back loyalty points.
Bring back 9 hour ques in the West Lower
Broxburn Greens
23-08-2023, 11:04 AM
gauranteed those in the site before 12 and the que formed will have been allowed to refresh and buy.
Ridiculous set up.
DarrenSQH
23-08-2023, 11:05 AM
The attendance of the Q is now bigger than Sunday at ER
Hibernian Verse
23-08-2023, 11:05 AM
gauranteed those in the site before 12 and the que formed will have been allowed to refresh and buy.
Ridiculous set up.
No, kicked my phone.
Helensburghhibs
23-08-2023, 11:05 AM
Bring back 9 hour ques in the West Lower
Correct, sorted the men from the boys haha
Just heard that the Russians have have hacked the system and they are currently stripping everything off your devices. Logoff quick😁
weecounty hibby
23-08-2023, 11:06 AM
Surely after 5 mi s the queue should have moved?
gauranteed those in the site before 12 and the que formed will have been allowed to refresh and buy.
Ridiculous set up.
Nope - tried that too on one device, computer says no :faf:
Helensburghhibs
23-08-2023, 11:06 AM
gauranteed those in the site before 12 and the que formed will have been allowed to refresh and buy.
Ridiculous set up.
As soon as you refresh you get punted to the back
Hermit Crab
23-08-2023, 11:07 AM
gauranteed those in the site before 12 and the que formed will have been allowed to refresh and buy.
Ridiculous set up.
Nope, it doesn't work like that.
percy veer
23-08-2023, 11:07 AM
they have to allocate B7 tickets first :wink:
Hibeewilly
23-08-2023, 11:08 AM
5097 in front of me....no movement
one day maybe...
23-08-2023, 11:08 AM
over 9000 queuing
Broxburn Greens
23-08-2023, 11:08 AM
Nope, it doesn't work like that.
OK, I stand corrected :greengrin
erin go bragh
23-08-2023, 11:08 AM
Bring back 9 hour ques in the West Lower
Oh yes, 9 hour queue in 2016 was well worth it and just had time to travel to Raith for the night game
I’ve still no moved from 1269
Hermit Crab
23-08-2023, 11:08 AM
over 9000 queuing
if anyones that far back they're as well canning it.
Helensburghhibs
23-08-2023, 11:09 AM
I reckon the sold out tweet will arrive before the que moves haha
weecounty hibby
23-08-2023, 11:09 AM
Anyone actually got through yet?
Partyraiser
23-08-2023, 11:09 AM
This is torture
Helensburghhibs
23-08-2023, 11:09 AM
Silly question is the t.o open for physical sales?
MacBean
23-08-2023, 11:10 AM
moving now, mine went down 50
Hibs90
23-08-2023, 11:10 AM
Silly question is the t.o open for physical sales?
Online only.
hibee-boys
23-08-2023, 11:10 AM
over 9000 queuing
That’s more than we had at the Raith game😂😂
Cardinal G
23-08-2023, 11:10 AM
Not holding out any hope now, still 1600th, and queue not moved yet, resigned to watching it on TV.
At least I got to see us in Lucerne.
tamig
23-08-2023, 11:10 AM
Its moving 👍
Cardinal G
23-08-2023, 11:11 AM
Not holding out any hope now, still 1600th, and queue not moved yet, resigned to watching it on TV.
At least I got to see us in Lucerne.
Spoke to soon moving now only 1345 in front of me......
tamig
23-08-2023, 11:12 AM
Moving fast
gbhibby
23-08-2023, 11:13 AM
Just went online 8904 in front of me 55 mins estimated wait time.
Hibby70
23-08-2023, 11:13 AM
Be warned if you don't have an EH21 postcode you'll get your ticket cancelled
So you might as well drop out now.
lyonhibs
23-08-2023, 11:14 AM
Just went online 8904 in front of me 55 mins estimated wait time.
Think we can safely conclude you've no chance sadly
Craigmount Hibs
23-08-2023, 11:14 AM
I’m in. Sold out.
Ryan91
23-08-2023, 11:15 AM
I'm in but no tickets available to purchase :confused:
semaj64
23-08-2023, 11:15 AM
Got in but no tickets left apparently!
Hibby70
23-08-2023, 11:15 AM
I don't even want one, but I'm going on just to see if I could have got one 😂
Ryan91
23-08-2023, 11:16 AM
probably folks putting 6 in their basket and they've taken all available until they drop out
MacBean
23-08-2023, 11:16 AM
im in but looks sold out
Aim Here
23-08-2023, 11:16 AM
Just went online 8904 in front of me 55 mins estimated wait time.
That number is implausibly high. There must be a ton of people multiqueueing or a few people queuing up a ****ton. It's only a subset of ST holders who are going to make the trip and of those, a bunch will be buying multiple tickets.
Hiber-nation
23-08-2023, 11:17 AM
Keep trying, I've just logged out, someone else got mine
blackpoolhibs
23-08-2023, 11:17 AM
down to 3349 :greengrin
Ryan91
23-08-2023, 11:19 AM
Section Q1 was available when I got in, but as soon as I clicked through to get even 1 ticket, they were gone
Wheat Hound
23-08-2023, 11:19 AM
Worth keep refreshing for the next hour or so as people empty baskets when others in their group get tickets
MacBean
23-08-2023, 11:20 AM
Section Q1 was available when I got in, but as soon as I clicked through to get even 1 ticket, they were gone
same but q9
wookie70
23-08-2023, 11:21 AM
Got 1 but my daughter will be gutted
one day maybe...
23-08-2023, 11:21 AM
Got in and then kicked out what a farce :rolleyes:
Ryan91
23-08-2023, 11:21 AM
allowing up to 6 tix per transaction was a silly move by Hibs, suspect we might see a fair amount of scalping going on in Birmingham for Hibs fans
Hibs90
23-08-2023, 11:22 AM
One appeared as I got in then as I added it to my basket it disappeared out of the screen.
Absolute joke of a system.
yonder1875
23-08-2023, 11:22 AM
What’s the reasoning for us not having a loyalty system again?
hibee-boys
23-08-2023, 11:22 AM
Tickets sorted, superb💚
Green Badger
23-08-2023, 11:22 AM
Got in. Sold out.
Simkin911
23-08-2023, 11:23 AM
Got in. Sold out.
Same here
erin go bragh
23-08-2023, 11:23 AM
Got in but ticket disappeared and that was that
joke of a system tbh
Bristolhibby
23-08-2023, 11:24 AM
What’s the reasoning for us not having a loyalty system again?
Not enough games require it and people moaned about it.
J
Ryan91
23-08-2023, 11:24 AM
Allowing up to 6 tickets per transaction and keeping tickets in a basket for 20 minutes when there was this much demand was always going to be a recipe for disaster, maybe Hibs can learn from this one?
LunasBoots
23-08-2023, 11:24 AM
Sold out
weecounty hibby
23-08-2023, 11:25 AM
Ach, baws. Well done to everyone who got a ticket. Gutted not to get one but at least I had the Lucerne experience
LunasBoots
23-08-2023, 11:25 AM
What’s the reasoning for us not having a loyalty system again?
The more vocal fans moaned about no being able to attend certain games
Glasgowhibby95
23-08-2023, 11:27 AM
Really don't understand why it was up to 6 per buyer. Should have been 2 or 3 max. The first couple hundred people inevitably fill their boots and leave none for those who get in after. Guaranteed to be spares floating about next Thursday in Brum. Really disappointing management by the club on the ticket sales front...again.
.Sean.
23-08-2023, 11:27 AM
Looks like my luck of no missing out has finally ran out. Spewing
Hibs90
23-08-2023, 11:28 AM
Allowing up to 6 tickets per transaction and keeping tickets in a basket for 20 minutes when there was this much demand was always going to be a recipe for disaster, maybe Hibs can learn from this one?
They haven't learned from previous sales.
Joke of a system.
We need a loyalty points type system. Staggered sales and this would've all been sorted before now.
MountcastleHibs
23-08-2023, 11:28 AM
Really don't understand why it was up to 6 per buyer. Should have been 2 or 3 max. The first couple hundred people inevitably fill their boots and leave none for those who get in after. Guaranteed to be spares floating about next Thursday in Brum. Really disappointing management by the club on the ticket sales front...again.
It’s 6 season ticket holders in your network - ie one person can log in and buy if they’re in the same network. One season ticket holder can’t buy 6 tickets, unless the 6 are season ticket holders.
SteveHFC
23-08-2023, 11:28 AM
Sold out.
Club just confirmed on Twitter.
Glasgowhibby95
23-08-2023, 11:28 AM
Allowing up to 6 tickets per transaction and keeping tickets in a basket for 20 minutes when there was this much demand was always going to be a recipe for disaster, maybe Hibs can learn from this one?
They didn't learn anything from the similar issue at Tynecastle in May so I doubt it :confused:
WestStandWillie
23-08-2023, 11:28 AM
What’s the reasoning for us not having a loyalty system again?
It got hijacked by things like HSL offering loyalty points for buying a tea towel. Should only have been for match tickets.
Rick Rude
23-08-2023, 11:29 AM
would be interesting to hear how many went on sale. Know someone who had less than 160 in front of them in the queue and got in to find no tickets. :confused:
Chorley Hibee
23-08-2023, 11:29 AM
Not enough games require it and people moaned about it.
J
No, the club messed it up by awarding loyalty points for other things as opposed to attendance.
Rarely miss a game (home and away) and now I can't attend Villa Park because of this mess we currently have with ticketing.
6 tickets per season ticket holder was a farce, should have been one each, and add that to the Tory Hibs first scheme and the ticketing system that let's you log in much earlier than the advertised time, and you've got the mess we currently have.
So many teams run a loyalty system without any trouble, what's so ****ing difficult for Hibs to implement one.
hibee-boys
23-08-2023, 11:29 AM
More importantly, did Block 7 get their tickets🤪
Ryan91
23-08-2023, 11:29 AM
official twitter says "sold out" - I was 785 in the queue, folks have gone in, stuck 6 in the basket and bought them all.
Expect a LOT of scalping in Birmingham
I'm_cabbaged
23-08-2023, 11:29 AM
Had one in the baskets and lost it!! Was too much in the habit of hitting refresh!!
MacBean
23-08-2023, 11:29 AM
hibs tweeted it's sold out
Edinburgh Green
23-08-2023, 11:30 AM
be interested to know from those that have tickets where they were in the que?
Argylehibby
23-08-2023, 11:30 AM
got to you're next message and then timed out. Why don't they just bin the queue rather than have people hanging on in hope for half an hour? Hear of someone who was in a queue position of mid 300's who didn't get one.
Will be watching on telly then.
Ryan91
23-08-2023, 11:30 AM
be interested to know from those that have tickets where they were in the que?
probably the first two or three hundred, who all promptly stuck 6 in the basket
Chorley Hibee
23-08-2023, 11:31 AM
More importantly, did Block 7 get their tickets🤪
They will have, don't care what anyone else says.
Glasgowhibby95
23-08-2023, 11:31 AM
It’s 6 season ticket holders in your network - ie one person can log in and buy if they’re in the same network. One season ticket holder can’t buy 6 tickets, unless the 6 are season ticket holders.
Sorry, I probably didn't make myself clear in my post. I understand that but still disagree with it. Do you think all those who have purchased 6 tickets will be giving them to the allotted ST holders in their network? I doubt it.
SunshineOnLeith
23-08-2023, 11:31 AM
be interested to know from those that have tickets where they were in the que?
388. Showed as none unavailable when I first logged in but just repeatedly clicking around to make it refresh and eventually some popped up, no different to a Tynie derby really.
Hibs90
23-08-2023, 11:31 AM
Everyone who got in chucking 6 in the basket so they can resell them or flog them down in Birmingham for a profit
Kavinho
23-08-2023, 11:32 AM
That was a harrowing experience
Weststandwanab
23-08-2023, 11:32 AM
would be interesting to hear how many went on sale. Know someone who had less than 160 in front of them in the queue and got in to find no tickets. :confused:
I was "next in the queue" and got booted off
Argylehibby
23-08-2023, 11:32 AM
Tickets sorted, superb💚
just out of curiosity what was your queue position when you logged in?
Mon Dieu4
23-08-2023, 11:33 AM
Everyone who got in chucking 6 in the basket so they can resell them or flog them down in Birmingham for a profit
aye one or two people will do that but the vast majority of folk will just be happy that they've managed to get a ticket for them and their pals, some total drama queens on here
Hibs90
23-08-2023, 11:33 AM
Someone I know was 45th in the queue and got nothing.
I'm_cabbaged
23-08-2023, 11:33 AM
probably the first two or three hundred, who all promptly stuck 6 in the basket
I was 1270 and had a ticket and hit refresh by mistake 😩
MountcastleHibs
23-08-2023, 11:33 AM
Sorry, I probably didn't make myself clear in my post. I understand that but still disagree with it. Do you think all those who have purchased 6 tickets will be giving them to the allotted ST holders in their network? I doubt it.
Apologies I understand your point now. Completely agree with your thinking there.
one day maybe...
23-08-2023, 11:34 AM
Everyone who got in chucking 6 in the basket so they can resell them or flog them down in Birmingham for a profit
I'd hope proper Hibs fans wouldn't do that
Pretty Boy
23-08-2023, 11:35 AM
be interested to know from those that have tickets where they were in the que?
I have a mate who was 239 and got 3.
Cardinal G
23-08-2023, 11:36 AM
Ach, baws. Well done to everyone who got a ticket. Gutted not to get one but at least I had the Lucerne experience
Aye totally agree, nothing will top that as a European away trip for me. Well done to everyone who got a villa away ticket
Hibs90
23-08-2023, 11:36 AM
I'd hope proper Hibs fans wouldn't do that
Might not be Hibs fans to be fair but you can bet your life some of these will pop up on resale sites.
Bristolhibby
23-08-2023, 11:36 AM
No, the club messed it up by awarding loyalty points for other things as opposed to attendance.
Rarely miss a game (home and away) and now I can't attend Villa Park because of this mess we currently have with ticketing.
6 tickets per season ticket holder was a farce, should have been one each, and add that to the Tory Hibs first scheme and the ticketing system that let's you log in much earlier than the advertised time, and you've got the mess we currently have.
So many teams run a loyalty system without any trouble, what's so ****ing difficult for Hibs to implement one.
1 each and you could have a Dad, then a kid then Mum all over the shop. Surely all who got tickets would have been STHs.
It’s just the luck of the draw if you got in to the basket first.
J
Chorley Hibee
23-08-2023, 11:36 AM
You're not kicked out if you're online before 12 either, plenty of people online well before then acquired tickets.
Same as the rush for Tynecastle too, and I know that's a fact as I have done it myself successfully.
Paulie Walnuts
23-08-2023, 11:37 AM
So, where are block 7 taking over?
Hibbyradge
23-08-2023, 11:37 AM
Poor if people could buy more than one
MacBean
23-08-2023, 11:37 AM
You're not kicked out if you're online before 12 either, plenty of people online well before then acquired tickets.
Same as the rush for Tynecastle too, and I know that's a fact as I have done it myself successfully.
definitely are. I was on and in the website before 12 on 2 devices and waited on a third. got kicked out of the 2 and was higher in the queue on the other device
franck sauzee
23-08-2023, 11:38 AM
You're not kicked out if you're online before 12 either, plenty of people online well before then acquired tickets.
Same as the rush for Tynecastle too, and I know that's a fact as I have done it myself successfully.
Correct not sure why HC is insisting it kicks you out as it absolutely does not
WestStandWillie
23-08-2023, 11:38 AM
I miss the days of queuing up outside the ticket office at 3am wae a carry out.
Ryan91
23-08-2023, 11:39 AM
Poor if people could buy more than one
1 or 2 tickets max regardless of client reference numbers is probably the way it should have been handled, allowing up to 6 was a poor move on club's part
Paulie Walnuts
23-08-2023, 11:39 AM
Correct not sure why HC is insisting it kicks you out as it absolutely does not
Nope. I was online before the general sale yesterday and got in as soon as it opened.
hibbyboy1
23-08-2023, 11:40 AM
Was 623 in queue managed to get 1 now looking for another 1
hibee-boys
23-08-2023, 11:40 AM
just out of curiosity what was your queue position when you logged in?
It was my mate that sorted them, when he logged on he was around 140th in the queue.
.Sean.
23-08-2023, 11:40 AM
be interested to know from those that have tickets where they were in the que?
I was 1200 and missed out. Thought that would be tight.
Argylehibby
23-08-2023, 11:42 AM
It was my mate that sorted them, when he logged on he was around 140th in the queue.
cheers i was way further down the queue than that!
Carheenlea
23-08-2023, 11:42 AM
What’s the reasoning for us not having a loyalty system again?
Folk who didn’t go to away games trying to pressure the club into awarding points for anything out with attending away games in order to secure points to allow them to access tickets for the most attractive away games when they came around.
HSL, club shop, pies etc
It’s thanks to that we now have a situation where the most attractive away fixture in a lifetime, which has an allocation way more than our average regular support, ends up with a lot of those regulars missing out on a dream trip. The very situation most clubs try to avoid by having a system in place.
Ryan91
23-08-2023, 11:44 AM
If anyone does find tickets being resold for the Hibs end at higher than face value, let the club know
Pickle
23-08-2023, 11:44 AM
1096 in the queue, was logged in from 11.20, no joy!! Perhaps need to think about a ballot system if loyalty points not happening
hibsforeurope
23-08-2023, 11:44 AM
be interested to know from those that have tickets where they were in the que?
I was 938 in the que and managed to get 1 ticket.
Chorley Hibee
23-08-2023, 11:44 AM
definitely are. I was on and in the website before 12 on 2 devices and waited on a third. got kicked out of the 2 and was higher in the queue on the other device
I can assure you that people have acquired tickets that were logged on well before 12 today.
As they have done (myself included) at Tynecastle too.
MacBean
23-08-2023, 11:45 AM
I can assure you that people have acquired tickets that were logged on well before 12 today.
As they have done (myself included) at Tynecastle too.
must have been bad luck on my part then.
MartinfaePorty
23-08-2023, 11:46 AM
Ah, well. Moral of the story is log on as early as possible, which is obviously not how it should be.
Sent from my SM-S901B using Tapatalk
Weststandwanab
23-08-2023, 11:46 AM
just out of curiosity what was your queue position when you logged in?
5,896 for me so no chance
Ryan91
23-08-2023, 11:46 AM
I can assure you that people have acquired tickets that were logged on well before 12 today.
As they have done (myself included) at Tynecastle too.
Dad was logged on to try to circumvent the system and he got booted off at 1155 and put into the queue
Broxburn Greens
23-08-2023, 11:47 AM
Well done to all those who got tickets.
It really does highlight the farce that is the Hibs ticketing system.
A loyalty points system is really needed to separate the ST holder out, not some £50 and here you get whatever you want nonsense. There will be HF members who go to very few away games sitting delighted they invested £50 and got this as reward.
Then there will be ST holders who go to virtually every game home and away and possibly were in Andorra & Switzerland who are left empty handed.
A clear and transparent points system would also avoid people taking 45 minutes out their day to sit and wait in an online que for no return.
I would in no way be a "category 1" in such a system as it happens as I don't go to enough away games but I'd be content with that as I'd know those who do go to more games than me were getting the priority for games such as this, rather than the free for all we had again today.
As for 6 tickets in your network, nonsense as well, should've been 3 or 4 max.
What's the point though, club won't listen but sure as hell they'll be in for my Direct Debit come the 1st of the month.
wookie70
23-08-2023, 11:47 AM
I was 478 in the Queue, made a mess and initially clicked on the home game so that caused a minute delay and then got a single ticket after about 5 minutes of refreshing. Thought I got another about 12.40 as the refresh took me to the section but no tickets. That likely means there was someone a fraction of a second before me. In my experience there are baskets left with tickets as a mate got some, and the tickets come back in after the time limit runs out. It was always a lottery given half the tickets were already gone and there was around an 11 to 1 shot off getting one. Only those with experience in using ticketmaster really stood a chance and most, like me will have had multiple devices as experience shows that they sometimes kick you out and sometimes not. My successful log in was initiated at 11.20 and I expected that to be emptied but it wasn't. It is a dreadful way of issuing tickets. I don't deserve one as I don't get to as many away games as I used to through work but if the club is stupid enough to not have a loyalty scheme then I will try for tickets as I make my contributions in other ways so don't feel guilty about it.
EGL2000
23-08-2023, 11:47 AM
I was 339 in the Q and the 3 tickets I was after!
Cod Boy
23-08-2023, 11:49 AM
Our neighbors the other side of the capital know how to reward loyalty the fair way without charging folk money to jump the q
Ryan91
23-08-2023, 11:50 AM
Well done to all those who got tickets.
It really does highlight the farce that is the Hibs ticketing system.
A loyalty points system is really needed to separate the ST holder out, not some £50 and here you get whatever you want nonsense. There will be HF members who go to very few away games sitting delighted they invested £50 and got this as reward.
Then there will be ST holders who go to virtually every game home and away and possibly were in Andorra & Switzerland who are left empty handed.
A clear and transparent points system would also avoid people taking 45 minutes out their day to sit and wait in an online que for no return.
I would in no way be a "category 1" in such a system as it happens as I don't go to enough away games but I'd be content with that as I'd know those who do go to more games than me were getting the priority for games such as this, rather than the free for all we had again today.
As for 6 tickets in your network, nonsense as well, should've been 3 or 4 max.
What's the point though, club won't listen but sure as hell they'll be in for my Direct Debit come the 1st of the month.
Hibs first members will invest a lot more than £50, are they not obligated to purchase an away ticket at every away game in the league and cups?
Chorley Hibee
23-08-2023, 11:52 AM
I was 478 in the Queue, made a mess and initially clicked on the home game so that caused a minute delay and then got a single ticket after about 5 minutes of refreshing. Thought I got another about 12.40 as the refresh took me to the section but no tickets. That likely means there was someone a fraction of a second before me. In my experience there are baskets left with tickets as a mate got some, and the tickets come back in after the time limit runs out. It was always a lottery given half the tickets were already gone and there was around an 11 to 1 shot off getting one. Only those with experience in using ticketmaster really stood a chance and most, like me will have had multiple devices as experience shows that they sometimes kick you out and sometimes not. My successful log in was initiated at 11.20 and I expected that to be emptied but it wasn't. It is a dreadful way of issuing tickets. I don't deserve one as I don't get to as many away games as I used to through work but if the club is stupid enough to not have a loyalty scheme then I will try for tickets as I make my contributions in other ways so don't feel guilty about it.
Don't feel guilty at all mate. As you say, it's the system that Hibs have implemented that is to blame.
You're further proof that you can log in well in advance of the advertised time and successfully purchase tickets.
Hermit Crab
23-08-2023, 11:52 AM
Anyone going to tell me that B7 managed to get into the site and all managed to get tickets together in the same section during that carnage?
weecounty hibby
23-08-2023, 11:53 AM
So judging by what has been said, I should have logged on at 8 as soon as I got to work and just waited the four hours? Seems a bit mental if tickets don't actually go on sake till midday. Lesson learned for the future
Carheenlea
23-08-2023, 11:53 AM
It would be helpful if the club relayed to fans in advance exactlyhow many tickets will be on sale for games like this where demand is high.
Not the full allocation, but what’s left after Hibs First, complimentary tickets or any others that are set aside. The transparency would be welcomed, but also if an “actual” figure is quoted then supporters can adjust their expectations or chances in being successful.
Is there any reason why the club wouldn’t do this?
Chorley Hibee
23-08-2023, 11:54 AM
Anyone going to tell me that B7 managed to get into the site and all managed to get tickets together in the same section during that carnage?
I'll put money on it that they are there and are all together.
Hibs90
23-08-2023, 11:56 AM
It would be helpful if the club relayed to fans in advance exactlyhow many tickets will be on sale for games like this where demand is high.
Not the full allocation, but what’s left after Hibs First, complimentary tickets or any others that are set aside. The transparency would be welcomed, but also if an “actual” figure is quoted then supporters can adjust their expectations or chances in being successful.
Is there any reason why the club wouldn’t do this?
Is there any reason why the club didn't advise there would be a queueing system in place either?
What's wrong with the club saying 'Please be advised a queueing system will be in place from 11.30am onwards'
WestStandWillie
23-08-2023, 11:56 AM
It would be helpful if the club relayed to fans in advance exactlyhow many tickets will be on sale for games like this where demand is high.
Not the full allocation, but what’s left after Hibs First, complimentary tickets or any others that are set aside. The transparency would be welcomed, but also if an “actual” figure is quoted then supporters can adjust their expectations or chances in being successful.
Is there any reason why the club wouldn’t do this?
Sponsors and other complimentary tickets should be vetoed in situations where ticket numbers are low. Tickets for Hibs fans getting pumped around as a sweetener for deals.
LunasBoots
23-08-2023, 11:57 AM
All those in Luzern should have got first dibs.
Since90+2
23-08-2023, 11:57 AM
Hibs first members will invest a lot more than £50, are they not obligated to purchase an away ticket at every away game in the league and cups?
Don't think so, just they have the option to if they want.
Absolutely guaranteed that the price for HF will atleast double next season.
Cammy
23-08-2023, 11:57 AM
So judging by what has been said, I should have logged on at 8 as soon as I got to work and just waited the four hours? Seems a bit mental if tickets don't actually go on sake till midday. Lesson learned for the future
No, it doesn't work like that, you will be kiccked off when the queue starts.
the_ginger_hibee
23-08-2023, 11:58 AM
So judging by what has been said, I should have logged on at 8 as soon as I got to work and just waited the four hours? Seems a bit mental if tickets don't actually go on sake till midday. Lesson learned for the future
I logged on at 1125ish and the queue had just started, got in at 68. When I tried before then it didn't put you in a queue at all.
hibsforeurope
23-08-2023, 11:59 AM
It would be helpful if the club relayed to fans in advance exactlyhow many tickets will be on sale for games like this where demand is high.
Not the full allocation, but what’s left after Hibs First, complimentary tickets or any others that are set aside. The transparency would be welcomed, but also if an “actual” figure is quoted then supporters can adjust their expectations or chances in being successful.
Is there any reason why the club wouldn’t do this?
This won't happen as it would highlight how many tickets are stripped from our allocation by comps and other groups. there should have been, after HF, 2400 on sale today less comps and set aside tickets, but with the speed of the sell out it seems far less than this actually went on sale.
Chorley Hibee
23-08-2023, 11:59 AM
No, it doesn't work like that, you will be kiccked off when the queue starts.
Read the thread, plenty of people got tickets who logged in prior to 12.
Some are kicked out, some are not.
I've successfully bought tickets for Tynecastle having logged in well in advance of the advertised time too.
Winston Ingram
23-08-2023, 12:00 PM
Everyone who got in chucking 6 in the basket so they can resell them or flog them down in Birmingham for a profit
My pal got 6. All for current ST's who are all going.
Keith_M
23-08-2023, 12:01 PM
We really need to reintroduce a proper loyalty points system so that the 1,000 or so fans that attend pretty much every away game are given the highest priority, as I think they deserve it.
These people go home and away, no matter how badly we're doing (and most have been doing that for years), so should be first in like for tickets to reward their loyalty to the club
---
I'd like to point out that, although I go to a lot of away games, I don't go to quite enough to consider myself as part of this group, so this is a plea on their behalf, not mine.
Winston Ingram
23-08-2023, 12:01 PM
Read the thread, plenty of people got tickets who logged in prior to 12.
Some are kicked out, some are not.
I've successfully bought tickets for Tynecastle having logged in well in advance of the advertised time too.
I logged in at 11.35 and was 2135 in the queue. My mate logged in at 11.28 and was 990.
Hiber-nation
23-08-2023, 12:06 PM
Hibs have previously told me that there was no point in logging in before the sale time as everyone will have the same chance. I told them that they were completely wrong and that's still the case.
LunasBoots
23-08-2023, 12:06 PM
We really need to reintroduce a proper loyalty points system so that the 1,000 or so fans that attend pretty much every away game are given the highest priority, as I think they deserve it.
These people go home and away, no matter how badly we're doing (and most have been doing that for years), so should be first in like for tickets to reward their loyalty to the club
---
I'd like to point out that, although I go to a lot of away games, I don't go to quite enough to consider myself as part of this group, so this is a plea on their behalf, not mine.
Agree, most of these fans will no doubt be travelling anyway as that's what they do, be a bit gutting if you where in Luzern but didn't get a ticket for the Villa away match, although I'm sure many will get in the home ends somehow
Hermit Crab
23-08-2023, 12:06 PM
I'll put money on it that they are there and are all together.
The club will have to answer to that if that turns out to be the case after the Liaison Officer specifically telling us that doesn't happen.
BoomtownHibees
23-08-2023, 12:07 PM
Logged on at 11.20 and had 63 in front of me. Got in and got my 4 but wasn’t able to add anymore
.Sean.
23-08-2023, 12:07 PM
I logged in at 11.35 and was 2135 in the queue. My mate logged in at 11.28 and was 990.
I was half past 11 and 1200
sadtom
23-08-2023, 12:07 PM
All those in Luzern should have got first dibs.
Nah. Why should giving other clubs yer cash count.
I’d say those gave Hibs money to go on Sunday against Raith (aye. Me :greengrin) are more deserving.
Chorley Hibee
23-08-2023, 12:08 PM
Hibs have previously told me that there was no point in logging in before the sale time as everyone will have the same chance. I told them that they were completely wrong and that's still the case.
Another reason why I don't believe that Block 7 don't have priority access above normal season ticket holders.
They've form on lying about ticketing.
Ryan91
23-08-2023, 12:08 PM
Don't think so, just they have the option to if they want.
Absolutely guaranteed that the price for HF will atleast double next season.
If they want to charge for it, keep the price the same and max numbers the same, just make it like the old away season ticket, fans will be charged for ALL away matches in Scotland, but get priority for European away fixtures
mvteng
23-08-2023, 12:08 PM
be interested to know from those that have tickets where they were in the que?
I had 93 in front of me & got 2 tickets
skyehibee
23-08-2023, 12:11 PM
Was in around 11:20 with 596 in front of me. Thought I had missed out as nothing was showing then hibs said it was sold out. Kept refreshing then at around 12:40 I managed to get 1 that must have dropped out of a basket. Very lucky
MacBean
23-08-2023, 12:11 PM
both Villa events are now removed from the ticket website
Hibs90
23-08-2023, 12:13 PM
My pal got 6. All for current ST's who are all going.
Zero issue with this really, it was more aimed at those punting them making a profit, it might not even be Hibs fans.
I've seen a few pop up on resale sites already.
MacBean
23-08-2023, 12:20 PM
Zero issue with this really, it was more aimed at those punting them making a profit, it might not even be Hibs fans.
I've seen a few pop up on resale sites already.
You should alert Hibs of those being punted on another site already
EGL2000
23-08-2023, 12:21 PM
Another reason why I don't believe that Block 7 don't have priority access above normal season ticket holders.
They've form on lying about ticketing.
Kieran power has already confirmed block 7 got no priority. Yes, they will be sitting in a group as singing groups always do this. They just pick an area and then other people move or stand in with them.
Cod Boy
23-08-2023, 12:24 PM
Seems people don’t believe Kieran which is not nice accusation to make about him
GreenGray
23-08-2023, 12:26 PM
Kieran power has already confirmed block 7 got no priority. Yes, they will be sitting in a group as singing groups always do this. They just pick an area and then other people move or stand in with them.
Think this is getting overlooked, there is no evidence they all get tickets together, they just congregate in the same place. Is there a chance some may be Hibs first members as well?
Chorley Hibee
23-08-2023, 12:27 PM
Kieran power has already confirmed block 7 got no priority. Yes, they will be sitting in a group as singing groups always do this. They just pick an area and then other people move or stand in with them.
He'll be part of the same crowd that told us you can't buy tickets if you're online before the advertised time too.
It was also confirmed a week ago that they do have a layer of priority over others.
They make it up as they go along.
Hibernian Verse
23-08-2023, 12:27 PM
Seems people don’t believe Kieran which is not nice accusation to make about him
The issue is that just last week some were told that Block7 do get priority after other priority groups. Now they don't.
Perhaps Hibs have changed there stance within 7 days.
weecounty hibby
23-08-2023, 12:28 PM
No, it doesn't work like that, you will be kiccked off when the queue starts.
I don't believe that. I tried at 11.40 and was No2000+, I then logged in again at bang on 12:00 and guess what, still the same number in the queue
Hibernian Verse
23-08-2023, 12:28 PM
I don't believe that. I tried at 11.40 and was No2000+, I then logged in again at bang on 12:00 and guess what, still the same number in the queue
The queue didn't move until 12.10 when tickets started to become available, and your queue number is linked to your IP address or device.
MacBean
23-08-2023, 12:34 PM
I was in the site itself at 12.25 on 2 devices, and both got kicked out around 12.35 and into the queue
Crutch
23-08-2023, 12:34 PM
Didn’t get tickets despite being quite early in the queue. Also got the dreaded cancellation of my home end tickets within the same hour to compound the misery.
Gutted, but is what it is. I’ll be travelling down regardless as it beats going to work! Hopefully we still take a strong following down there and get a good atmosphere in whatever pubs we end up taking over
weecounty hibby
23-08-2023, 12:35 PM
The queue didn't move until 12.10 when tickets started to become available, and your queue number is linked to your IP address or device.
There are folk on this thread saying they logged in early and got tickets. The site is a shambles, it either starts at midday or doesn't. As I said above, lesson learnt and I'll now log on way in advance of the selling time. I had the secretary in my office log on bang on 12 and she had over 8000 in front of her. There were clearly folk logged on well in advance who 100% didn't get kicked out. I've said already, ell done to those who got tickets and I'm not bitter as I had a trip to Lucerne with my son and some good mates. I just think that the whole way we sell tickets needs to be sorted
Hibernian Verse
23-08-2023, 12:37 PM
There are folk on this thread saying they logged in early and got tickets. The site is a shambles, it either starts at midday or doesn't. As I said above, lesson learnt and I'll now log on way in advance of the selling time. I had the secretary in my office log on bang on 12 and she had over 8000 in front of her. There were clearly folk logged on well in advance who 100% didn't get kicked out. I've said already, ell done to those who got tickets and I'm not bitter as I had a trip to Lucerne with my son and some good mates. I just think that the whole way we sell tickets needs to be sorted
Don't believe everything you read on the internet.
Someone said they got kicked out when it said they were next. The way Ticketmaster works means they tie up your device or IP with your queue position so if you're due to be in, you're in even if you close your browser or shut your laptop down and go back in
weecounty hibby
23-08-2023, 12:39 PM
Don't believe everything you read on the internet.
Someone said they got kicked out when it said they were next. The way Ticketmaster works means they tie up your device or IP with your queue position so if you're due to be in, you're in even if you close your browser or shut your laptop down and go back in
And that's why I mentioned my secretary. She waited till bang on 12, new device and got put behind 8000+ people in the queue
Broxburn Greens
23-08-2023, 12:39 PM
We really need to reintroduce a proper loyalty points system so that the 1,000 or so fans that attend pretty much every away game are given the highest priority, as I think they deserve it.
These people go home and away, no matter how badly we're doing (and most have been doing that for years), so should be first in like for tickets to reward their loyalty to the club
---
I'd like to point out that, although I go to a lot of away games, I don't go to quite enough to consider myself as part of this group, so this is a plea on their behalf, not mine.
I'm probably similar to you, I don't think it's a plea for that group, it's simply a plea for fairness or at least as close a version to fair as we can get. Had there been such a system today I 100% would not have got a ticket but, I would've been ok with that as those more entitled to one would have got one had they so wished.
System is broken, but Hibs will do nothing, they wont even think there is a problem. They'll just keep spouting the usual SM pish they are forever putting out.
A bit sick of it after this latest fiasco with both home & away tickets.
But, it's Hibernian FC I support not the incumbent idiots clearly running it so I'll keep buying my ST and going away when I can, because that's football and those running the club know that, so perhaps they're not idiots after all.
Cammy
23-08-2023, 12:41 PM
Read the thread, plenty of people got tickets who logged in prior to 12.
Some are kicked out, some are not.
I've successfully bought tickets for Tynecastle having logged in well in advance of the advertised time too.
I have read the thread thanks, and I also joined before 12, if you time it right the queue starts at around half an hour before but if you are already in the sight it won't automatically put you in the queue. I, like you have done this many times before.
SQHib
23-08-2023, 12:44 PM
Don't think so, just they have the option to if they want.
Absolutely guaranteed that the price for HF will atleast double next season.
https://www.hibernianfc.co.uk/hibs-first-1/hibs-first-faqs
See the FAQS no obligation to buy ANY away ticket at all never mind each away game - not to say the original 350 in the AST scheme dont as I know they do buy every game but no obligation now - effectively a £50 donation to guarantee any away ticket if you want to buy it
Hibernian Verse
23-08-2023, 12:44 PM
And that's why I mentioned my secretary. She waited till bang on 12, new device and got put behind 8000+ people in the queue
Yeah so if you were refreshing from 11.20 or so you'd have been earlier in the queue. But those that were on at 9am or whatever would have been booted when they refereshed eventually.
Hibernian Verse
23-08-2023, 12:45 PM
https://www.hibernianfc.co.uk/hibs-first-1/hibs-first-faqs
See the FAQS no obligation to buy ANY away ticket at all never mind each away game - not to say the original 350 in the AST scheme dont as I know they do buy every game but no obligation now - effectively a £50 to guarantee any away ticket if you want to buy it
They're monitoring attendance.
There are folk on this thread saying they logged in early and got tickets. The site is a shambles, it either starts at midday or doesn't. As I said above, lesson learnt and I'll now log on way in advance of the selling time. I had the secretary in my office log on bang on 12 and she had over 8000 in front of her. There were clearly folk logged on well in advance who 100% didn't get kicked out. I've said already, ell done to those who got tickets and I'm not bitter as I had a trip to Lucerne with my son and some good mates. I just think that the whole way we sell tickets needs to be sorted
A queue starts before the sale time, today it seems it was about 20 past 11. Anyone on before then gets kicked out. After that you go in the queue. The queue stayed the same from then until tickets were released just after 12.
It's a shambles, if they go on sale at 12 then that is the point everyone should be kicked out and the queue randomised. It is right in the middle of the working day, people shouldn't have to take hours out to guess when the queue starts.
SQHib
23-08-2023, 12:46 PM
They're monitoring attendance.
Fair enough but seems an odd way to do it ?
Cammy
23-08-2023, 12:48 PM
I don't believe that. I tried at 11.40 and was No2000+, I then logged in again at bang on 12:00 and guess what, still the same number in the queue
The queue starts about 30 minutes before the release time. You have to time it to join at the time they start the queue.
wookie70
23-08-2023, 12:52 PM
Kieran power has already confirmed block 7 got no priority. Yes, they will be sitting in a group as singing groups always do this. They just pick an area and then other people move or stand in with them. How do they determine the size of this area when they don't know how many will be successful in the ticket race. I get it for HF members but not the ST sale and no way are all B7 in the membership scheme
weecounty hibby
23-08-2023, 12:53 PM
A queue starts before the sale time, today it seems it was about 20 past 11. Anyone on before then gets kicked out. After that you go in the queue. The queue stayed the same from then until tickets were released just after 12.
It's a shambles, if they go on sale at 12 then that is the point everyone should be kicked out and the queue randomised. It is right in the middle of the working day, people shouldn't have to take hours out to guess when the queue starts.
Agreed, and that's my point. I'm lucky that I can log in from my office, I even have the luxury of someone in my office who can help if needed. By the time I trued my log on at about 11 45 there were already more people in the queue than there were tickets. By the time my office admin logged on at exactly 12:00 there were Iver 8000 on the queue.
EGL2000
23-08-2023, 12:56 PM
How do they determine the size of this area when they don't know how many will be successful in the ticket race. I get it for HF members but not the ST sale and no way are all B7 in the membership scheme
They don't that's the thing. However many of them managed to get a ticket will just pick an area and pile into it. Righty or wrongly happens with every other team with "ultra groups".
wookie70
23-08-2023, 12:56 PM
https://www.hibernianfc.co.uk/hibs-first-1/hibs-first-faqs
See the FAQS no obligation to buy ANY away ticket at all never mind each away game - not to say the original 350 in the AST scheme dont as I know they do buy every game but no obligation now - effectively a £50 donation to guarantee any away ticket if you want to buy it
That is how I read it too. If you have enough cash pay the £50 quid and only go to the games you want with a guaranteed ticket unless our allocation is below the HF membership. An utterly dreadful scheme that favours those with cash and also works against folk who take dependents too as you end up having to buy more than one. Before bring HSL into teh loyalty scheme it was just about spot on. Money ruined that and it continues to be more valued than loyalty
madhibby
23-08-2023, 12:57 PM
Well done to all those who got tickets.
It really does highlight the farce that is the Hibs ticketing system.
A loyalty points system is really needed to separate the ST holder out, not some £50 and here you get whatever you want nonsense. There will be HF members who go to very few away games sitting delighted they invested £50 and got this as reward.
Then there will be ST holders who go to virtually every game home and away and possibly were in Andorra & Switzerland who are left empty handed.
A clear and transparent points system would also avoid people taking 45 minutes out their day to sit and wait in an online que for no return.
I would in no way be a "category 1" in such a system as it happens as I don't go to enough away games but I'd be content with that as I'd know those who do go to more games than me were getting the priority for games such as this, rather than the free for all we had again today.
As for 6 tickets in your network, nonsense as well, should've been 3 or 4 max.
What's the point though, club won't listen but sure as hell they'll be in for my Direct Debit come the 1st of the month.
I am a season ticket holder who lives in Glasgow and attend just about all home and away games and I went to Andorra and Switzerland and I have missed out on the Villa away trip being about 1300 in the queue - yes I think the club should have a loyalty points system which would have increased my chances of getting a ticket for Villa away. I don't see any downsides for the Club with some loyalty point system apart from the time and effort of administering it - there are not many away games where demand for tickets exceeds supply - Tynecastle? - so maybe the club think its not worth the effort? Maybe I should have paid £50 and joined Hibs First although I understand number are capped - is it 500? But even with a loyalty points system some would have missed out for the Villa game - at the moment season ticket holders get priority but with 12000 of them demand is likely to exceed supply?
wookie70
23-08-2023, 12:57 PM
Don't believe everything you read on the internet.
Someone said they got kicked out when it said they were next. The way Ticketmaster works means they tie up your device or IP with your queue position so if you're due to be in, you're in even if you close your browser or shut your laptop down and go back in The IP isn't tied I don't think as you can have multiple log ins with different queue numbers from the same router
SickBoy32
23-08-2023, 01:00 PM
That is how I read it too. If you have enough cash pay the £50 quid and only go to the games you want with a guaranteed ticket unless our allocation is below the HF membership. An utterly dreadful scheme that favours those with cash and also works against folk who take dependents too as you end up having to buy more than one. Before bring HSL into teh loyalty scheme it was just about spot on. Money ruined that and it continues to be more valued than loyalty
Spot on 100%
Tory Ben bringing in tory schemes
Broxburn Greens
23-08-2023, 01:13 PM
https://www.hibernianfc.co.uk/hibs-first-1/hibs-first-faqs
See the FAQS no obligation to buy ANY away ticket at all never mind each away game - not to say the original 350 in the AST scheme dont as I know they do buy every game but no obligation now - effectively a £50 donation to guarantee any away ticket if you want to buy it
farcical.
why not ask Hearts (as painful as it is to say) what they do and copy it?
Broxburn Greens
23-08-2023, 01:16 PM
I am a season ticket holder who lives in Glasgow and attend just about all home and away games and I went to Andorra and Switzerland and I have missed out on the Villa away trip being about 1300 in the queue - yes I think the club should have a loyalty points system which would have increased my chances of getting a ticket for Villa away. I don't see any downsides for the Club with some loyalty point system apart from the time and effort of administering it - there are not many away games where demand for tickets exceeds supply - Tynecastle? - so maybe the club think its not worth the effort? Maybe I should have paid £50 and joined Hibs First although I understand number are capped - is it 500? But even with a loyalty points system some would have missed out for the Villa game - at the moment season ticket holders get priority but with 12000 of them demand is likely to exceed supply?
Genuinely feel for you, you've shown your loyalty based on the above and quite simply the club are kicking supporters like you in the teeth.
As I said, I wouldn't be a CAT1 in a points scheme but likely CAT2 at a good point in time. I would have absolutely no objection to a supporter like you getting preference over me for every single game, as it's simply fair.
Sorry you didn't get a ticket.
wookie70
23-08-2023, 01:22 PM
Spot on 100%
Tory Ben bringing in tory schemes Incredibly short sighted too as that only gets £25K which is around 2000 tickets for the early cup rounds. The very games that a loyalty scheme incentivise and encourages attendance. It is a terrible scheme in every way because you are mostly asking you most loyal fans to give you fifty quid for nothing compared to last year and actually allowing them to be less loyal for that payment. Top that up with those who wouldn't miss £50 quid. The only fans who don't want a loyalty scheme are those that don't go to many away games but want equal priority for away games of their choosing. A loyalty scheme would see me unlikely to get tickets for big away games at Ibrox, possibly Tiny etc but I am absolutely behind the scheme.
LaMotta
23-08-2023, 01:28 PM
They're monitoring attendance.
I have Hibs first, and I went to Motherwell, albeit I didnt use the Hibs first link. There was no need as there are always enough away tickets there and money wise it helped me to wait a few days to pay.
I suppose I'll have to make sure I use the link for all away games if they really are monitoring things that closely.
In terms of people saying charge Hibs First members for every game - i think part of the reason the Away ticket was scrapped was that it was seen by some as an unreasonable burden on fans being expected to pay for almost every away game as realistically not many people will be able to go to every game? Maybe someone can confirm.
wookie70
23-08-2023, 01:48 PM
I have Hibs first, and I went to Motherwell, albeit I didnt use the Hibs first link. There was no need as there are always enough away tickets there and money wise it helped me to wait a few days to pay.
I suppose I'll have to make sure I use the link for all away games if they really are monitoring things that closely.
In terms of people saying charge Hibs First members for every game - i think part of the reason the Away ticket was scrapped was that it was seen by some as an unreasonable burden on fans being expected to pay for almost every away game as realistically not many people will be able to go to every game? Maybe someone can confirm.
It was and some just bought tickets and sold them on when they couldn't go. I wouldn't blame them for that as their attendance was still very high in terms of the average supporter. A loyalty scheme makes all that unnecessary though, it is fair and really should be very simple to run, even Hearts do it. Mind you ticketing in general is a blind spot with Hibs and loyalty and attendance, out with the balance sheet, appears not to matter a jot.
B.H.F.C
23-08-2023, 01:48 PM
I have Hibs first, and I went to Motherwell, albeit I didnt use the Hibs first link. There was no need as there are always enough away tickets there and money wise it helped me to wait a few days to pay.
I suppose I'll have to make sure I use the link for all away games if they really are monitoring things that closely.
In terms of people saying charge Hibs First members for every game - i think part of the reason the Away ticket was scrapped was that it was seen by some as an unreasonable burden on fans being expected to pay for almost every away game as realistically not many people will be able to go to every game? Maybe someone can confirm.
You were buying from Motherwell so it can’t be monitored. The only way it can be monitored is when buying through Hibs and assigning a ticket to yourself.
Just bring back loyalty points (and I say that as a Hibs First member).
Pretty Boy
23-08-2023, 01:58 PM
I think we have to be careful not to start bashing the people who are Hibs First members. The vast majority will be regular away attendees who have taken this on as a continuation of their AST. That's fair enough, I go to a few away games every year but not enough to really justify an extra £50 and I'm happy to take my chances with other ST holders for Tynecastle etc. and behind the Hibs First guys in the queue.
I think days like today do highlight the limitations of such a scheme though. A properly administered loyalty points scheme based solely on home and away game attendance means that those Hibs First members who do attend every or most away games would still be at the front of the queue and there is a sliding scale from there. I'd also give HibsTV subscribers abroad some points as well to give them a fair shot at tickets for Hampden since that is their equivalent of buying a ST. There would still be enough tickets to go around for the semi finals and finals but they wouldn't displace a regular away traveler from say Ibrox.
It's doable, the dozens of other clubs who manage loyalty schemes effectively are proof of that. In the meantime I have no issue with those who signed up for Hibs First, the majority will be regular away fans and they have taken the deal that has been offered.
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