Villa home game tickets

[Glory Lurker]

This might be controversial to some but during the ST priority window, I’d make it the rule that you can only purchase your own seat during that time. Appreciate that some FFL ST holders will be displaced for this game but they’d then be able to have their pick of any non-ST seat in the stadium if that rule was in place. Folk buying seats elsewhere during this window only adds to the issue. Although it does seem to be a cock-up on the club’s part.

Not controversial to me, and I think that is what was supposed to happen but either us or TM made a hash brown of it.

[Helensburghhibs]

Not controversial to me, and I think that is what was supposed to happen but either us or TM made a hash brown of it.

Not what was meant to happen at all, has been the same for every none league game so far and advertised as such.again i ask. Who is it affecting ST holders buying different seats? Seems to me its just something to moan about that doesnt affect anyone 😂

[Helensburghhibs]

This might be controversial to some but during the ST priority window, I’d make it the rule that you can only purchase your own seat during that time. Appreciate that some FFL ST holders will be displaced for this game but they’d then be able to have their pick of any non-ST seat in the stadium if that rule was in place. Folk buying seats elsewhere during this window only adds to the issue. Although it does seem to be a cock-up on the club’s part.

The idea of ff lower was to allow people to relocate to a singing section, how can you do that if you cant move?

[Not In The Know]

So WTF is going on with the tickets????Has the home end sold out due to season ticket holders buying all their seats plus the spares?? Or Did the stadium get released to public sale and they realised the FF lower might not get a chance to relocate so they have binned the whole sale?Monumental **** up here considering the official message about public sale on Monday. Luzerne game had all tickets on sale immediately BUT seasons were reserved for purchase until Monday 5pm. Obvs that may not give Ff lowers time and grace to relocate that’s were the mess has come from.

[Trinity Hibee]

So WTF is going on with the tickets????Has the home end sold out due to season ticket holders buying all their seats plus the spares?? Or Did the stadium get released to public sale and they realised the FF lower might not get a chance to relocate so they have binned the whole sale?Monumental **** up here considering the official message about public sale on Monday. Luzerne game had all tickets on sale immediately BUT seasons were reserved for purchase until Monday 5pm. Obvs that may not give Ff lowers time and grace to relocate that’s were the mess has come from.

Public sale and they then must have realised the FFL hadn’t been relocated.

I’d like to think after what has already been sold and once the FFL have had a chance to move that there won’t be that many others waiting on a ticket

[Hibbyradge]

If you buy under 18s tickets, you dont need proof of age and you’re saving money. Done it for the last two Europe games at ER 👍🏼

That's disgraceful.

You're a thief. Stealing from Hibs.

[macca70]

It was about 3 hrs or so. By that time it was tickets in the end sections of east and west stands, some in corner sections of FF and some in south lower. I don’t think south upper was even on sale yet so should be a few available there. There will also be ST holder seats not being used to be released too.

The only south sections that were available were 2 blocks in lower, the 2 closest to the east. I suspect they open up the middle lower block hand upper once those 2 get closer to all selling out.

[Glory Lurker]

Not what was meant to happen at all, has been the same for every none league game so far and advertised as such.again i ask. Who is it affecting ST holders buying different seats? Seems to me its just something to moan about that doesnt affect anyone 😂

Let's see how many FFL ST family groups get tickets together elsewhere before reaching that conclusion. I hope you are right.

[Broxburn Greens]

Was working and sales had started by an hour or so when I spotted they were on sale. I’m in FFL - 3 season tickets with the family. Our Seats had already been sold but I managed to purchase 3 together nearby. A little frustrating as I could see seats disappearing as I tried to click on them individually.

I had the same issue. Appreciate this is probably a genuine mistake/oversight by the club and I’ve got tickets regardless but it does feel that whilst those of us who have purchased ST’S in the FFL have been asked to release those seats for the singing section no consideration was given to giving us some sort of decent choice of other seats and we’ve been left in a free for all.

**** happens I guess.


Sent from my iPhone using Tapatalk

[EH54]

Only selected two of the 3 ST reserved seats the one I didn’t select was the U14 ticket which I can’t purchase now due to having to purchase an adult ticket with it….😂 apart from emailing the TO is there any way around this

[macca70]

I had the same issue. Appreciate this is probably a genuine mistake/oversight by the club and I’ve got tickets regardless but it does feel that whilst those of us who have purchased ST’S in the FFL have been asked to release those seats for the singing section no consideration was given to giving us some sort of decent choice of other seats and we’ve been left in a free for all.

**** happens I guess.


Sent from my iPhone using Tapatalk

Another issue might be that if you bought them at the general/public sale price of £30 rather than the season ticket reduced price of £21.50, you’re due £8.50 refund per adult ticket.

[Broxburn Greens]

Another issue might be that if you bought them at the general/public sale price of £30 rather than the season ticket reduced price of £21.50, you’re due £8.50 refund per adult ticket.

Strangely (if it is strange) I got the adult tickets at £21.50, just assumed the system knows I’m a ST holder [emoji23].

Think the club needs to provide an explanation and probably an apology to the ST holders in the FFL, I’m sure all will get a ticket though… Certainly hope so anyway.


Sent from my iPhone using Tapatalk

[Lago]

That's disgraceful.You're a thief. Stealing from Hibs.Seems quite proud of it too.

[Broxburn Greens]

Seems quite proud of it too.

Aye, bit of a strange one… Probably the first to moan if we don’t spend decent money on players as well.


Sent from my iPhone using Tapatalk

[tamig]

The idea of ff lower was to allow people to relocate to a singing section, how can you do that if you cant move?

You could move. The ST priority window should only be for folk to buy their own seats. You buy seats in the singing section as part of a separate window or the general sale. There are a few ways it could have been done but folk moving from their own seats combined with this non-ST free for all today has resulted in a shambles and left the FFL regulars in a dodgy position.

[Swedish hibee]

It's not right that folk who don't have a season ticket were able to buy tickets today. What was left should have went on open sale for everyone on Monday.

[The Spaceman]

The seating map only shows seats available in the South Stand now - have we sold out all 3 home stands already?! Know any ST holder seats not taken will be free on Monday…but wow.

[JeMeSouviens]

The seating map only shows seats available in the South Stand now - have we sold out all 3 home stands already?! Know any ST holder seats not taken will be free on Monday…but wow.

Loads of ST holders will be moving seats to sit with non ST friends/family for this one so there will be lots of seats freed up on Monday.

The way the tickets have been sold is fine. STHs get their seats if they want them. Everyone else gets a chance to buy. The problem as per usual is the pish communication. Every. ****ing.Time.

[hibee-boys]

There’ll be loads up seats available after the season ticket window closes and they open up the rest of the South Stand, be patient people.

[Glory Lurker]

There’ll be loads up seats available after the season ticket window closes and they open up the rest of the South Stand, be patient people.

There never was a season ticket window, that's kind of the point. Especially if you're in the FFL.

[Glory Lurker]

Loads of ST holders will be moving seats to sit with non ST friends/family for this one so there will be lots of seats freed up on Monday.

The way the tickets have been sold is fine. STHs get their seats if they want them. Everyone else gets a chance to buy. The problem as per usual is the pish communication. Every. ****ing.Time.

Or FFL ST folk not getting a chance to sort out replacement seats. That's not fine.

[Hibby70]

It's very poor if the club haven't acknowledged the issue and sent some Comms out.

[Helensburghhibs]

You could move. The ST priority window should only be for folk to buy their own seats. You buy seats in the singing section as part of a separate window or the general sale. There are a few ways it could have been done but folk moving from their own seats combined with this non-ST free for all today has resulted in a shambles and left the FFL regulars in a dodgy position.

I have made it clear in previous posts that i agree about the ff lower st holders. So lets park that as its an anomaly due to the trial. Im still waiting to hear the issue with st holders buying different seats ie... East st holder buying 1 in the west instead to be with a different mate?

[Trinity Hibee]

I have made it clear in previous posts that i agree about the ff lower st holders. So lets park that as its an anomaly due to the trial. Im still waiting to hear the issue with st holders buying different seats ie... East st holder buying 1 in the west instead to be with a different mate?

That would stop us going to a general sale (minus the reserved ST holder seats) on day one. Granted that isn’t the process just now but it probably should be going forward.

ST holders get priority for their own seat. If they take a different seat it means they’ve taken that and their ST seat is still reserved until a priority window closes. They don’t need priority to take other seats IMO

[Helensburghhibs]

That would stop us going to a general sale (minus the reserved ST holder seats) on day one. Granted that isn’t the process just now but it probably should be going forward.

ST holders get priority for their own seat. If they take a different seat it means they’ve taken that and their ST seat is still reserved until a priority window closes. They don’t need priority to take other seats IMO

Again what i said earlier is if i buy a different seat mine should be released at that point. Meybe im missing your point so probably best not to keep going over it

If it went to general sale day 1 its a mute point anyway as i could just buy different seats not using my priority and not buy my own

[Trinity Hibee]

Again what i said earlier is if i buy a different seat mine should be released at that point. Meybe im missing your point so probably best not to keep going over it

I’m not sure a system would manage that though going by what we saw yesterday. Agreed though let’s just leave it there. We aren’t going to solve it on here.

[Billy Whizz]

Only selected two of the 3 ST reserved seats the one I didn’t select was the U14 ticket which I can’t purchase now due to having to purchase an adult ticket with it….😂 apart from emailing the TO is there any way around this

Buy it then go to TO before game, or Sundays game, and upgrade it to an adult

[scotsdave2]

is there still issues with the ticket hub, i cant see where to buy ST for villa game

[Up-the-slope]

All this ticket malarky got me thinking how it would be this week with 6 days to organise such a massive game had it been pre technology and all requiring personally purchased paper tickets.. carnageanyone remember the days queues of thousands snaking around the stadium with wifes / mothers / random friends and relatives standing in line as it was a work day for person wanting tickets (you knew who you real friends and family were then :) ) I more recent times after stadium redevelopment I remember the weather was so bad they opened the stands so queues could snake in slightly drier more comfortable fashion..To be honest the excitement and camaraderie of the queues often was better than the actual games that often left you wondering why you put so much effort into getting tickets in the first place I do hope those who deserve tickets and should have priority get them - I gave up my ST after many years due to circumstances at the time, but would have been rightly peeved if I had not got the basic reward of priority for all my years of paying to watching often poor teams when such a game came along.Doubt I will get a ticket and im OK with that as long as those who have greater right do - Im sure Club will do the right thing / best it can whether Club or Ticket Master at fault............................................. ......................EDIT (this current glitch with site is horrible with no paragraphs etc)

[hibstag]

It's not right that folk who don't have a season ticket were able to buy tickets today. What was left should have went on open sale for everyone on Monday.

What I find interesting is that some Non ST holders logged on at 1 despite knowing that 5pm Monday was their window,

[Trinity Hibee]

What I find interesting is that some Non ST holders logged on at 1 despite knowing that 5pm Monday was their window,

It’s because ST holders highlighted they were able to buy more than just their own seat

[Nakedmanoncrack]

is there still issues with the ticket hub, i cant see where to buy ST for villa game


Still not working, have tried to buy for 2 ST holders and says newly registered account so can't buy.

[Trinity Hibee]

Still not working, have tried to buy for 2 ST holders and says newly registered account so can't buy.

If they are new ST’s you should probably email the TO if you havent already. It does say at least 6 months on database but new ST’s should absolutely be included

[Hermit Crab]

If they are new ST’s you should probably email the TO if you havent already. It does say at least 6 months on database but new ST’s should absolutely be includedThat would be a massive clanger from the club if new season ticket members were not able to buy tickets because of not being on the database for 6 months.

[Trinity Hibee]

That would be a massive clanger from the club if new season ticket members were not able to buy tickets because of not being on the database for 6 months.

Think it will likely be an oversight on their part rather than deliberate. Hopefully a quick fix for those affected

[Saint Hibee]

What I find interesting is that some Non ST holders logged on at 1 despite knowing that 5pm Monday was their window,

Because if you go straight to è-ticketing without going through the main Hibs website, you don’t see the message about general sale, you were just given the option of purchasing tickets.

[JeMeSouviens]

Or FFL ST folk not getting a chance to sort out replacement seats. That's not fine.

You’re right. That particular situation is not fine.

[Hibees1973]

Because if you go straight to è-ticketing without going through the main Hibs website, you don’t see the message about general sale, you were just given the option of purchasing tickets.Exactly. The thing is though even if a Non ST holder had read the message about a General Sale from Monday 5pm but managed to log in and see tickets were available to buy, would you really expect them just to not bother buying any and log out. Especially when it was known that ST holders could buy as many tickets as they wanted.

[hibstag]

Because if you go straight to è-ticketing without going through the main Hibs website, you don’t see the message about general sale, you were just given the option of purchasing tickets.

That makes more sense I Just assumed you had to log on, I was on renewing a Hibs kids package about 12.30ish and noticed I had reserved tickets Stayed on and bought my seats.

[wookie70]

That makes more sense I Just assumed you had to log on, I was on renewing a Hibs kids package about 12.30ish and noticed I had reserved tickets Stayed on and bought my seats.Was there even Comms before 1pm. MY email came in at 13.13 and the post I saw on Facebook was around 1pm. Given we were always going to have ST holders in the FF lower looking for other seats then there should have been a little notice to make sure comms landed on different channels and as many ST holders had a chance to see them as possible. I can't help but think the experiment of displacing ST holders to allow B7 behind the goals has a part to play in this

[18Craig75]

Have they taken Raith tickets off as well?

[DIXIHIBS]

Have they taken Raith tickets off as well?I just bought my Raith ticket 5 minutes ago and it was fine....LOTS of tickets left. Maybe everyone who buys a Raith ticket should get one for Villa Park...maybe not.

[Hibby70]

Have they taken Raith tickets off as well?

No I can see them

[DH1875]

If they are new ST’s you should probably email the TO if you havent already. It does say at least 6 months on database but new ST’s should absolutely be included

Is this the case for all Cat A games? So if you buy a season ticket in your first season you can't buy tickets for games against hearts, rangers or celtic away/in cups? What about if we get to a cup final, surely your season ticket gets you a ticket for that.

[Trinity Hibee]

Is this the case for all Cat A games? So if you buy a season ticket in your first season you can't buy tickets for games against hearts, rangers or celtic away/in cups? What about if we get to a cup final, surely your season ticket gets you a ticket for that.

Doesn’t normally impact cat A games that I’m aware of. The 6 month database thing might just be for this game

[Fuzzywuzzy]

There will have been a bit of schrödinger's cat here.

What if I do go in to e-ticketing when I'm not meant to ? What the worst that can happen?

(Personally think the cat was already dead)

[Hibees1973]

There will have been a bit of schrödinger's cat here.What if I do go in to e-ticketing when I'm not meant to ? What the worst that can happen?(Personally think the cat was already dead)A few on here would tell you to go to the back of the class, hand your ticket back and don't do it again.

[CentreForward]

All this ticket malarky got me thinking how it would be this week with 6 days to organise such a massive game had it been pre technology and all requiring personally purchased paper tickets.. carnageanyone remember the days queues of thousands snaking around the stadium with wifes / mothers / random friends and relatives standing in line as it was a work day for person wanting tickets (you knew who you real friends and family were then :) ) I more recent times after stadium redevelopment I remember the weather was so bad they opened the stands so queues could snake in slightly drier more comfortable fashion..To be honest the excitement and camaraderie of the queues often was better than the actual games that often left you wondering why you put so much effort into getting tickets in the first place I do hope those who deserve tickets and should have priority get them - I gave up my ST after many years due to circumstances at the time, but would have been rightly peeved if I had not got the basic reward of priority for all my years of paying to watching often poor teams when such a game came along.Doubt I will get a ticket and im OK with that as long as those who have greater right do - Im sure Club will do the right thing / best it can whether Club or Ticket Master at fault............................................. ......................EDIT (this current glitch with site is horrible with no paragraphs etc)Looking at the shambles that seems to be going on with ticket sales for this match I actually reckon that the old system of queuing up would have been better for this game!

[Broxburn Greens]

Loads of ST holders will be moving seats to sit with non ST friends/family for this one so there will be lots of seats freed up on Monday.

The way the tickets have been sold is fine. STHs get their seats if they want them. Everyone else gets a chance to buy. The problem as per usual is the pish communication. Every. ****ing.Time.

No, the way the tickets have been sold isn’t fine. The ST holders in the FFL had their seats released as the club agreed to trial the singing section.

As all the Non ST seats were released along with them in a free for all public sale any ST holder in the FFL who thought they had until Monday to buy a seat elsewhere in a reserved sale may well have found their choice very limited and may not have been able to seat their usual group together. Those groups invariably involve youths/children.

The FFL ST who have moved without complaint for the European game have been pretty poorly treated here.

Even if it is a genuine mistake/oversight.


Sent from my iPhone using Tapatalk

[pollution]

All this ticket malarky got me thinking how it would be this week with 6 days to organise such a massive game had it been pre technology and all requiring personally purchased paper tickets.. carnageanyone remember the days queues of thousands snaking around the stadium with wifes / mothers / random friends and relatives standing in line as it was a work day for person wanting tickets (you knew who you real friends and family were then :) ) I more recent times after stadium redevelopment I remember the weather was so bad they opened the stands so queues could snake in slightly drier more comfortable fashion..To be honest the excitement and camaraderie of the queues often was better than the actual games that often left you wondering why you put so much effort into getting tickets in the first place I do hope those who deserve tickets and should have priority get them - I gave up my ST after many years due to circumstances at the time, but would have been rightly peeved if I had not got the basic reward of priority for all my years of paying to watching often poor teams when such a game came along.Doubt I will get a ticket and im OK with that as long as those who have greater right do - Im sure Club will do the right thing / best it can whether Club or Ticket Master at fault............................................. ......................EDIT (this current glitch with site is horrible with no paragraphs etc) I remember this and shudder at the wasted hours of queuing, in particular at the tiny ticket office on ER. Three hours waiting for two tickets for the League Cup Final at Parkhead.I had told my boss I was at a meeting with a customer when a film crew worked its way down the queue interviewing people. I was the only one wearing a suit......

[Ged]

Or FFL ST folk not getting a chance to sort out replacement seats. That's not fine.

We're in the FF Lower and I was able to buy 3 tickets for the west upper as soon as they went on sale. I didn't realise at the time, but I'll have bought someone else's seats before they could.

[Hibbyradge]

There will have been a bit of schrödinger's cat here.

What if I do go in to e-ticketing when I'm not meant to ? What the worst that can happen?

(Personally think the cat was already dead)

I foolishly tried to get my head around quantum theory a while ago. Even paracetamol and malt whisky couldn't ease my headache.

Is it possible for Hibs to win and lose at the same time?

[Lee]

Been trying to get tickets for the last 24hrs or so, no joy whatsoever! 3 season ticket holders in FF - no reserved tickets showing on my account and still only have the option to buy tickets for the South Stand!Emailed Hibs ticket office, but have Hibs even acknowledged the issue or given any idea when it'll be sorted? Would settle for 3 tickets together East, West or FF at this rate, let alone my ST seats!

[Green Man]

I foolishly tried to get my head around quantum theory a while ago. Even paracetamol and malt whisky couldn't ease my headache.

Is it possible for Hibs to win and lose at the same time?

It is indeed. I remember it happening in the second leg of the AEK Athens tie.

[jws1875]

"This is right. Initially straight to sale for STH and non-STH because of timeframe (STH seats reserved until Monday 5pm). Demand has been higher than expected, the ticketing team have reversed to STH only to ensure all FFL get a ticket

We have sections in South still to open"

Kieran Power on Twitter

[Glory Lurker]

"This is right. Initially straight to sale for STH and non-STH because of timeframe (STH seats reserved until Monday 5pm). Demand has been higher than expected, the ticketing team have reversed to STH only to ensure all FFL get a ticket

We have sections in South still to open"

Kieran Power on Twitter

Spin. Opposite of what the Comms said. Folk not able to buy their own seats.

Oh, and demand higher than expected???

[Chorley Hibee]

"This is right. Initially straight to sale for STH and non-STH because of timeframe (STH seats reserved until Monday 5pm). Demand has been higher than expected, the ticketing team have reversed to STH only to ensure all FFL get a ticket

We have sections in South still to open"

Kieran Power on Twitter

What a load of nonsense.

The exact opposite of what was communicated to the support.

[SHODAN]

I'd like to point out that this complete ****show could have been averted if the seat smashers hadn't been given priority seating over season ticket holders for our biggest home game in years (even taking into account that if they don't like where they are, they'll intimidate other people out of their paid for seats anyway with seemingly no consequence).

[Paulie Walnuts]

Spin. Opposite of what the Comms said. Folk not able to buy their own seats.

Oh, and demand higher than expected???

:agree:

They ****ed up, either with the statement or the release of seats. If we meant to release the seats then the statement is incorrect, if we didn’t then the statement is what we meant to do and the release of the seats was incorrect.

Probably best they just own up to it and apologise.

[Lee]

Locking access to every stand apart from the south at the moment just making it worse tbh - surely can't be difficult to have all stands available and lock access to ST holders only until 5pm Monday?

[RoYO!]

So initial comms was, non ST holders have to wait until Monday at 5pm.

Is this the case or not?

I certainly can't buy tickets currently.

And now hibs have revoked this? Is this right? If so, what a shambles.

Have tickets been sold to non ST members already?

[Posh Swanny]

So initial comms was, non ST holders have to wait until Monday at 5pm.

Is this the case or not?

I certainly can't buy tickets currently.

And now hibs have revoked this? Is this right? If so, what a shambles.

Have tickets been sold to non ST members already?

That was 100% the message - it's still the message on the website now!


"Tickets are available to purchase for Season Ticket Holders only up until 5pm on Monday 21 August.

Tickets will then go on General Sale on Monday 21 August at 5pm."


The season ticket holders only bit is even in bold font!

[Not In The Know]

Yep it was a terribly worded news post.

[Chorley Hibee]

So initial comms was, non ST holders have to wait until Monday at 5pm.

Is this the case or not?

I certainly can't buy tickets currently.

And now hibs have revoked this? Is this right? If so, what a shambles.

Have tickets been sold to non ST members already?

Yes, plenty of people bought tickets without a season ticket.

It's been a farce, and their attempt to cover it up is a joke.

[One Day Soon]

I foolishly tried to get my head around quantum theory a while ago. Even paracetamol and malt whisky couldn't ease my headache.

Is it possible for Hibs to win and lose at the same time?

Yes, yes it is. CF Newcastle fans when the Saudis took over their club.

[Cardinal G]

We're in the FF Lower and I was able to buy 3 tickets for the west upper as soon as they went on sale. I didn't realise at the time, but I'll have bought someone else's seats before they could.Same here, got my two season seats and was able to buy another for lassies just behind us in West upper.. Like you I wished I had got my pals then, went in latter and only South upper available for 4 I needed but when I went to basket I did have permissions as they were non season ticket holders. They will have to try on Monday now.

[Real Emerald]

Been trying to get tickets for the last 24hrs or so, no joy whatsoever! 3 season ticket holders in FF - no reserved tickets showing on my account and still only have the option to buy tickets for the South Stand!Emailed Hibs ticket office, but have Hibs even acknowledged the issue or given any idea when it'll be sorted? Would settle for 3 tickets together East, West or FF at this rate, let alone my ST seats!The last thing Hibs need is to piss off ST holders. They are the lifeblood of the club and pay up for a whole season upfront through thick or thin, they are not the big game only punters. The club really need to ensure that FF lower ST holders get well looked after especially as they are getting messed about for one of our biggest home games in generations.The club really need to get this sorted, it doesn’t affect me as I’m in the East but it’s really poor treatment of FF lower ST holders.

[Malonga's Cat]

The last thing Hibs need is to piss off ST holders. They are the lifeblood of the club and pay up for a whole season upfront through thick or thin, they are not the big game only punters. The club really need to ensure that FF lower ST holders get well looked after especially as they are getting messed about for one of our biggest home games in generations.The club really need to get this sorted, it doesn’t affect me as I’m in the East but it’s really poor treatment of FF lower ST holders.

Couldn't agree more. Seems like there's a lot of folk being impacted here and the radio silence from the club suggests they are hoping no one has noticed!

[hibee-boys]

I signed on and bought my season tickets along with 2 additional seats for Hibs fans that try and get to as many games as possible but don’t have season tickets. I read the comms as ‘tickets available to buy for season ticket holders’, did it specifically state that we could only buy our seat? Anyway, I’ve not taken anyone else’s season ticket seat, paid the price for non season ticket holders and 2 hardcore hibbys will be there, not day trippers. I’ll not lose any sleep over it.

IfI hear of any season ticket holders have not been able to buy a ticket I’ll agree with the tone of some the opinions but ultimately, I doubt that’ll actually be the case🤷🏼

[One Day Soon]

Honestly this is a complete disgrace. Ticket sales is as basic as it gets and screwing over season ticket holders whether by accident or design is such a fundamental failure that somebody at the club should be a) intervening immediately and b) asking some pretty hard questions about how it happened.

It's not as if this is a nondescript midweek league game that doesn't matter much against someone like Motherwell at the arse end of a season. This is genuinely likely to be a pretty rare event that many fans may never get the chance to attend again.

[BoltonHibee]

Only showing sections 26 and 27 available to purchase in the South stand, is everywhere else sold out?


Sent from my iPhone using Tapatalk

[Hibbyradge]

Only showing sections 26 and 27 available to purchase in the South stand, is everywhere else sold out?


Sent from my iPhone using Tapatalk

I think they're the only tickets available to non-ST holders at the moment.

[green day]

What is the issue here?I went on this morning and had a reserved seat for my ST and bought it - as normal.Has something changed since 9am?

[Chorley Hibee]

I think they're the only tickets available to non-ST holders at the moment.

Tickets aren't on sale to non-ST holders at present.

The **** up is because they released god knows how many tickets to non-ST holders for a few hours yesterday.

[hibee-boys]

What is the issue here?I went on this morning and had a reserved seat for my ST and bought it - as normal.Has something changed since 9am?

I would suspect 99% of season ticket holders are fine, it looks like a few have not had their Villa ticket assigned into their basket so will need to arrange this with the ticket office.

[Hibs90]

Still got a spare. PM's open

[hongkonghibee]

Still got a spare. PM's open

I'm a overseas hibs th international subscriber, travelling from hongkong for the match
We haven't been included in the priority ticket sales. If anyone has one tickets spare would be appreciated.
I can't seem to get my private messages working.

[Billy Whizz]

I'm a overseas hibs th international subscriber, travelling from hongkong for the match
We haven't been included in the priority ticket sales. If anyone has one tickets spare would be appreciated.
I can't seem to get my private messages working.

If you have a client reference number, you can log on now and buy for the South Lower

[Chorley Hibee]

If you have a client reference number, you can log on now and buy for the South Lower

They're only on sale to Season Ticket holders.

[Billy Whizz]

They're only on sale to Season Ticket holders.

Ok sorry for misinformation. I chose a seat without logging on, didn’t follow it through through

[Hibbyradge]

Tickets aren't on sale to non-ST holders at present.

The **** up is because they released god knows how many tickets to non-ST holders for a few hours yesterday.

They are. I just put one in my basket and I don't have a ST.

[Nakedmanoncrack]

They're only on sale to Season Ticket holders.

Some season ticket holders, 2 of our group U18 ST holders with no reserved seats (FF Lower) are unable to buy, as they are 'newly registered'.

[Hibbyradge]

They're only on sale to Season Ticket holders.

That's not correct.

[Nakedmanoncrack]

They are. I just put one in my basket and I don't have a ST.

Did you assign it to yourself at next stage?
Only price available is ST price tickets, just looked again.

[Nakedmanoncrack]

That's not correct.

Unless you are on a completely different site it is.
Only option currently is for ST holders.

[Chorley Hibee]

They are. I just put one in my basket and I don't have a ST.

Kiran Power confirmed on twitter that they're only available to season ticket holders at present, so I've got no idea how non-season ticket holders are still purchasing them, particularly when I've just been on an tried to buy one and was told I don't have the privileges to do so (being a non-season ticket holder).

[cabbageandribs1875]

Did you assign it to yourself at next stage?Only price available is ST price tickets, just looked again.i just added to my basket and it comes up £21.50 and unassigned therefore no point this non ST holder even attempting to pay :agree: i released the seat again for a ST holder :smile:

[hongkonghibee]

If you have a client reference number, you can log on now and buy for the South Lower

Yes I have a client reference number. But not a season ticket holder as live in hongkong. I have logged on.. Only ST seats being sold. It's poor that international tv subscribers have been excluded from ticket sales.

[70hibby]

Where is this red dot for ST holders? I can’t find the thing?

[Danderhall Hibs]

Yes I have a client reference number. But not a season ticket holder as live in hongkong. I have logged on.. Only ST seats being sold. It's poor that international tv subscribers have been excluded from ticket sales.

They’re not being excluded. They go on sale on Monday - like all non ST seats were supposed to.

[hongkonghibee]

They’re not being excluded. They go on sale on Monday - like all non ST seats were supposed to.

In the past, international tv annual subscribers have had priority along with season ticket holders. As flying in from I'm flying on from hongkong for this match, not knowing if I can get a ticket on Monday online is very stressful

[Hibbyradge]

You're right. I hadn't signed in to my ticketing account. Once I did, I couldn't continue with the purchase.

[WhileTheChief..]

Where is this red dot for ST holders? I can’t find the thing?

Top right of your screen with the account icon. Once logged in, you should see the wee red dot. You won't see it until you login via this same icon.

Click on the icon and it should take you to your reserved seat(s).

[Swedish hibee]

Hibs should've put the tickets on sale Saturday & Sunday for ST tickets only. Why a Friday when folk are at work? And many hungover in Switzerland.
To me, it seems Friday was just a big unorganized scramble with many ST holders on my twitter feed not happy. One poor family have even had to separate to different parts of the ground.

[Hibernian Verse]

If you’re a season ticket holder having issues email the ticket office they are really helpful

[Brooster]

Can season ticket holders buy more than 1 ticket or can they move seats from the west to the east for example? Sorry I'm just catching up.

[Danderhall Hibs]

Hibs should've put the tickets on sale Saturday & Sunday for ST tickets only. Why a Friday when folk are at work? And many hungover in Switzerland.
To me, it seems Friday was just a big unorganized scramble with many ST holders on my twitter feed not happy. One poor family have even had to separate to different parts of the ground.

I don’t understand this - ST seats were reserved / are reserved until Monday?

The problem they created was saying non ST from Monday at 5pm and then not updating dating the system permissions.

[green day]

Hibs should've put the tickets on sale Saturday & Sunday for ST tickets only. Why a Friday when folk are at work? And many hungover in Switzerland.
To me, it seems Friday was just a big unorganized scramble with many ST holders on my twitter feed not happy. One poor family have even had to separate to different parts of the ground.

I have not heard of any issues from people I know who are ST holders, I would believe that over some twitter randoms.

Certainly, any FF lower STs will have to move to the South as the Block 7 guys are in there, but outside of that, I dont think there has been any "big unorganised scramble" at all.

I went in this morning, my ST was reserved, and I bought it - like always.

People love a drama though.........

[gbhibby]

They are. I just put one in my basket and I don't have a ST.
Don't have season ticket can put it into basket but won't allow you to buy as Don't have the right privileges to go any further with transaction.

[hibee1875]

Other areas of the stadium available now. Looks mostly singles apart from in the FF lower. Would assume these are also non ST seats

[tamig]

Yep it was a terribly worded news post.

It wasn’t really. Its just they didn’t stick to what the messaging said.

[Earlydelivery]

Tickets back on sale again

[Danderhall Hibs]

Other areas of the stadium available now. Looks mostly singles apart from in the FF lower. Would assume these are also non ST seats

Only for Season ticket holders.

[Lee]

I have not heard of any issues from people I know who are ST holders, I would believe that over some twitter randoms.

Certainly, any FF lower STs will have to move to the South as the Block 7 guys are in there, but outside of that, I dont think there has been any "big unorganised scramble" at all.

I went in this morning, my ST was reserved, and I bought it - like always.

People love a drama though.........

There was definitely issues for some ST holders, trust me.

Not having reserved seats ain't the end of the world (been able to get my ST seats for last 2 rounds anyway) but having the option to only buy seats in the south in what was meant to be a window till 5pm Monday for ST holders is a bit pish.

Anyway, more areas released now so they've been able to sort that bit out - hopefully not too many other ST holders impacted, as it looks like slim pickings for getting 3+ seats together....

[McSwanky]

There was definitely issues for some ST holders, trust me.

Not having reserved seats ain't the end of the world (been able to get my ST seats for last 2 rounds anyway) but having the option to only buy seats in the south in what was meant to be a window till 5pm Monday for ST holders is a bit pish.

Anyway, more areas released now so they've been able to sort that bit out - hopefully not too many other ST holders impacted, as it looks like slim pickings for getting 3+ seats together....Are you in FF lower?

Sent from my YAL-L21 using Tapatalk

[tamig]

Tickets back on sale again

Looks like you can only buy and assign to ST holders though. Don’t think you can but for non- STs at the moment. Certainly not at full adult price anyway.

[Hibby70]

Can you assign to a ST that has already been assigned to another/own seat. I.e. can a STH buy as many as they want?

[Lee]

Are you in FF lower?

Sent from my YAL-L21 using Tapatalk

Yeah - not had my ST seats reserved in other rounds, but never been an issue getting that seat or any other free seat in euro home games so far (just buy while ST window open and job done).

This time around, I had no reserved seat AND no option of any stand bar 2 sections in the south.

[Danderhall Hibs]

Can you assign to a ST that has already been assigned to another/own seat. I.e. can a STH buy as many as they want?

You shouldn’t be able to but it wouldn’t surprise me if they’ve messed it up.

[Lee]

All sorted now (looks like all empty seats in all stands available again).

Assume its been a balls up opening it up to everyone for a bit yesterday (and they locked down seats all stands bar the south till an hour or two ago to try and sort it out).

Most peeps probably not affected, but there will be a few in FF Lower who will have been unless they were on sharp for tickets yesterday.

[Lee]

Can you assign to a ST that has already been assigned to another/own seat. I.e. can a STH buy as many as they want?

Nah - can't assign to a non ST member or assign to ST member who has bought a ticket already (comes up with a "exceeded max quota" error).

[Broxburn Greens]

Can only hope they don’t make a similar mess of the away leg ticket sales [emoji85][emoji85]


Sent from my iPhone using Tapatalk

[Keith_M]

FYI: Despite what it says on the official website, it's STILL possible to buy tickets as a non-STH.

[McSwanky]

Yeah - not had my ST seats reserved in other rounds, but never been an issue getting that seat or any other free seat in euro home games so far (just buy while ST window open and job done).

This time around, I had no reserved seat AND no option of any stand bar 2 sections in the south.That's very poor from the club. You guys should be getting looked after more than any other group for this game IMO and it looks like it's been the opposite.

Glad you got sorted and are going to the game, but you and other ST holders in the FF Lower have every right to be pretty angry.

Sent from my YAL-L21 using Tapatalk

[Danderhall Hibs]

FYI: Despite what it says on the official website, it's STILL possible to buy tickets as a non-STH.

It’s not - the validation works when you get to the payment.

[Rumble de Thump]

Hopefully they'll have it sorted out for the group stage games.

[Lee]

That's very poor from the club. You guys should be getting looked after more than any other group for this game IMO and it looks like it's been the opposite.

Glad you got sorted and are going to the game, but you and other ST holders in the FF Lower have every right to be pretty angry.

Sent from my YAL-L21 using Tapatalk

Thanks man - annoying more than anything else! Hopefully other peeps aren't impacted and everyone who needs group tickets can get em

[Renfrew_Hibby]

As long as my ticket that I bought yesterday stands. Paid full price and never nabbed a season ticket holders seat.

[Nakedmanoncrack]

It’s not - the validation works when you get to the payment.

Correct, I wish people would stop posting false information.

[Nakedmanoncrack]

Hopefully they'll have it sorted out for the group stage games.

They better do 🤣

[Hibby70]

Hopefully they'll have it sorted out for the group stage games.

I believe only those that are going tomorrow are guaranteed a ticket for the Conf League Final.

[Hibbyradge]

If you’re a season ticket holder having issues email the ticket office they are really helpful

:agree:

They're extremely helpful, full stop. I've had to change tickets recently and I've also had tickets refunded, both times without fuss.

[Hibby70]

:agree:

They're extremely helpful, full stop. I've had to change tickets recently and I've also had tickets refunded, both times without fuss.

People that have been adversely affected by this need to remember that it's unlikely that you'll be dealing with the person that made this mistake if you phone in. No matter how frustrating things are with this we all need to treat the ticket staff with respect and I'm sure they'll get things sorted.

[Billy Whizz]

Is the home game on TV, can’t see it listed anywhere

[Broxburn Greens]

People that have been adversely affected by this need to remember that it's unlikely that you'll be dealing with the person that made this mistake if you phone in. No matter how frustrating things are with this we all need to treat the ticket staff with respect and I'm sure they'll get things sorted.

Agree with this, won’t be the ticket office staff’s fault. They’ll just be left to pick up the pieces.


Sent from my iPhone using Tapatalk

[Hibbyradge]

FYI: Despite what it says on the official website, it's STILL possible to buy tickets as a non-STH.

It's not.

You get so far but when you sign in you don't have the necessary authority.

[Danderhall Hibs]

As long as my ticket that I bought yesterday stands. Paid full price and never nabbed a season ticket holders seat.

Should be cancelled - hopefully the club will sort this first thing Monday and everyone purchasing in error can get in the public sale at 5pm.

[Keith_M]

It’s not - the validation works when you get to the payment.


:aok:

[Keith_M]

Correct, I wish people would stop posting false information.


It wasn't incorrect at lunchtime (when I watched somebody do it), but I see they've now fixed it, so all good.

[WhileTheChief..]

Can you assign to a ST that has already been assigned to another/own seat. I.e. can a STH buy as many as they want?

Don't think so.

I bought my 2 reserved seats then went back in to see if I could buy more. When I selected new seats in a different stand, a message popped up saying my original seats would be released for resale.

[S4uzee]

When do folk think the club will announce the away ticket info?

[Onceinawhile]

When do folk think the club will announce the away ticket info?

Someone said hibs first members go on sale in Monday, then not long after for St holders.

[NAE NOOKIE]

I believe only those that are going tomorrow are guaranteed a ticket for the Conf League Final.

My understanding as well. I presume your print at home ticket still counts as proof that you attended the game :greengrin

[Hermit Crab]

When do folk think the club will announce the away ticket info?


Likely to be Tuesday or Wednesday for ST holders, defo only 1 ticket per reference so folk can forget about sorting their mate/aunty/uncle/nextdoor neighbour a ticket for this game. It will also 100% sell out within an hour like Tynecastle does.

I personally think it should be collection in Birmingham to reduce that chance of tickets getting passed on/sold at inflated prices but it seems Hibs aren't for this at all.

[marinello59]

Likely to be Tuesday or Wednesday for ST holders, defo only 1 ticket per reference so folk can forget about sorting their mate/aunty/uncle/nextdoor neighbour a ticket for this game. It will also 100% sell out within an hour like Tynecastle does.

I personally think it should be collection in Birmingham to reduce that chance of tickets getting passed on/sold at inflated prices but it seems Hibs aren't for this at all.

This is of the few times that I would like to see ID checks introduced.

[Hermit Crab]

This is of the few times that I would like to see ID checks introduced.


This is what should be happening as it would definitely make a dent in tickets getting passed on and also help stop doughnuts smashing up seats and things as every ticket would be easily trackable. The way Hibs currently operate the tickets are not.

Every Villa fan is having to collect their ticket in Edinburgh as well as having to inform Villa of their travel plans and where they are staying. If they don't do it then they don't get their ticket.

[BoomtownHibees]

Likely to be Tuesday or Wednesday for ST holders, defo only 1 ticket per reference so folk can forget about sorting their mate/aunty/uncle/nextdoor neighbour a ticket for this game. It will also 100% sell out within an hour like Tynecastle does.

I personally think it should be collection in Birmingham to reduce that chance of tickets getting passed on/sold at inflated prices but it seems Hibs aren't for this at all.

Hibs first have until Wednesday morning to buy so I would imagine it will go to STH after that

[S4uzee]

Hibs first have until Wednesday morning to buy so I would imagine it will go to STH after that

Hibs first already received info for away tickets?

[BoomtownHibees]

Hibs first already received info for away tickets?

Yes

[Hermit Crab]

Hibs first have until Wednesday morning to buy so I would imagine it will go to STH after that


:aok:

[Pete70]

South upper now showing as available.

[mcohibs]

Can only hope they don’t make a similar mess of the away leg ticket sales [emoji85][emoji85]


Sent from my iPhone using Tapatalk

When are away tickets likely to go on sale?

[LewysGot2]

When are away tickets likely to go on sale?

Midweek to STHs.

[Danderhall Hibs]

South upper now showing as available.

To season ticket holders.

[Hibees1973]

South upper now showing as available.

Are ST holders still able to buy as many tickets as they want?

[tamig]

Are ST holders still able to buy as many tickets as they want?

No

[RoYO!]

I emailed hibs ticket office yesterday hoping to get a response today due to match day. Perhaps they were too busy with match day stuff.

My client ref won't allow me to buy any tickets, at all. Tried for raith today and livi coming up. Keeps coming up with an error.

I got a new client ref for some reason, a couple years back, which is different from the ST one I had for years.

I'm presuming that the T.O closes prior to the release of the general sale? Not sure if I'll be able to get to the T.O tomorrow in any case. Any help/advice would be appreciated. Cheers

[Del Boy]

Will game be on tv?

[Trinity Hibee]

Will game be on tv?

No mention of it yet but surely someone will pick it up. You’d think BBC would

[Malonga's Cat]

Went to the ticket office before the game today and they sorted out my tickets for the villa game. South upper is not my first choice but it's better than missing the game. Felt for the folks in the office, they really do a great job and this isn't their fault.

[Broxburn Greens]

No mention of it yet but surely someone will pick it up. You’d think BBC would

When Hearts are playing this week as well?

Budget will only stretch to one game no doubt and, well we all know how it is at the HMFCBBC Scotland


Sent from my iPhone using Tapatalk

[Since452]

Has it been mentioned when these go on sale to non ST holders? They're cutting it fine.

[BoomtownHibees]

Has it been mentioned when these go on sale to non ST holders? They're cutting it fine.

5pm

[SHODAN]

No mention of it yet but surely someone will pick it up. You’d think BBC would

Wouldn't surprise me if UEFA won't allow it.

[sleeping giant]

Public sale put back to 10am tomorrow.

[Nakedmanoncrack]

Public sale put back to 10am tomorrow.

The way this sale is going - don't be surprised if there are empty seats on Wed night, how can we be incapable of managing the sale of our tickets in a remotely coherent way?

[CallumLaidlaw]

Wouldn't surprise me if UEFA won't allow it.

https://uploads.tapatalk-cdn.com/20230821/47f2080ee72ad2d4b82ee16f638ddf20.jpg


Sent from my iPhone using Tapatalk

[Hibby70]

The way this sale is going - don't be surprised if there are empty seats on Wed night, how can we be incapable of managing the sale of our tickets in a remotely coherent way?

I don't think so. If the ticket office is working through the night there must be quite a lot of STH still to get new tickets as their seats have been sold already. So I'd expect a chunk of the South Upper to go tonight.

If you look at FFU that section nearest the East is sold out and it's normally the last to go.

[NC1875]

What a shambles. I won’t be able to get online tomorrow so going to have to try and get someone to get tickets for me.

Meanwhile non ST holders like myself already have tickets. Farcical

[Gatecrasher]

I don't think so. If the ticket office is working through the night there must be quite a lot of STH still to get new tickets as their seats have been sold already. So I'd expect a chunk of the South Upper to go tonight.

If you look at FFU that section nearest the East is sold out and it's normally the last to go.

It makes you wonder just how much of a **** up was made and how many folk lost their seats to general sale.

[Since452]

Public sale put back to 10am tomorrow.

A day before the game? This hasn't been handled well at all. Don't think we'll be anywhere near selling out. Potentially tens of thousands all trying to buy tickets at the same time? What could go wrong?

[McD]

A day before the game? This hasn't been handled well at all. Don't think we'll be anywhere near selling out.



Ticket office will be carnage before the match

[Bobby's Cinema]

A day before the game? This hasn't been handled well at all. Don't think we'll be anywhere near selling out. Potentially tens of thousands all trying to buy tickets at the same time? What could go wrong?
Complete Mess. What is actually going on?

The ground should already be sold out and ST release should be going on place tomorrow AM.

We only have about 12/13K season tickets? Am I right in thinking we can expect we still have 6-7K tickets to shift the day before the game? And now have an announcement the game will be on BBC too...

[BoomtownHibees]

What a shambles. I won’t be able to get online tomorrow so going to have to try and get someone to get tickets for me.

Meanwhile non ST holders like myself already have tickets. Farcical

So do you have tickets or no??

[Pretty Boy]

I got my ST seats no bother so haven't really followed what has been going on since.

What has actually gone wrong? Have people been able to purchase seats that should have been reserved for ST holders in error?

[Keith_M]

I got my ST seats no bother so haven't really followed what has been going on since.

What has actually gone wrong? Have people been able to purchase seats that should have been reserved for ST holders in error?


I think that was the case when they initially went on sale, yeah. Plus there didn't appear to be any limits as to how many tickets people could buy at that point.

Apparently it was sorted by yesterday afternoon(?) but it looks like the initial error has caused problems.

[Since452]

So do you have tickets or no??

He's not, but other non ST holders have somehow been able to buy tickets is what he's saying. Pretty bad that thousands of fans have now got to wait until 10am tomorrow a day before the game. Some won't have access to a way of buying them.

[BoomtownHibees]

He's not, but other non ST holders have somehow been able to buy tickets is what he's saying. Pretty bad that thousands of fans have now got to wait until 10am tomorrow a day before the game. Some won't have access to a way of buying them.

The post says “Meanwhile non ST holders like myself already have tickets”

[Keith_M]

The post says “Meanwhile non ST holders like myself already have tickets”


TBH, I was a bit confused when I read the post as well.


I think I get it now, though :greengrin

[Since452]

The post says “Meanwhile non ST holders like myself already have tickets”

He's a non season ticket holder. So he was saying non season ticket holders like himself. Some non season ticket holders have somehow managed to buy tickets.

[JimBHibees]

The way this sale is going - don't be surprised if there are empty seats on Wed night, how can we be incapable of managing the sale of our tickets in a remotely coherent way?

That would mean no time for tickets being posted out.

[churchie16]

The way this sale is going - don't be surprised if there are empty seats on Wed night, how can we be incapable of managing the sale of our tickets in a remotely coherent way?

Can’t see it sounds to me they’ve mucked up big time and there’s a fair amount sold on general sale before they realised, either way 10am tomorrow will be carnage there’s a reason they’ve only gave Villa the amount of tickets they have done

[Since452]

With the early kick off time how are people going to have time to stand in a massive queue to collect their tickets after work before the game? haha. This is nuts. Will be a lot of empty seats when the teams walk out sadly.

[Brightside]

With the early kick off time how are people going to have time to stand in a massive queue to collect their tickets after work before the game? haha. This is nuts. Will be a lot of empty seats when the teams walk out sadly.

I assume the vast majority of people use digital tickets?

[Broxburn Greens]

With the early kick off time how are people going to have time to stand in a massive queue to collect their tickets after work before the game? haha. This is nuts. Will be a lot of empty seats when the teams walk out sadly.

Print at home or digital ticket?


Sent from my iPhone using Tapatalk

[B.H.F.C]

Can’t see it sounds to me they’ve mucked up big time and there’s a fair amount sold on general sale before they realised, either way 10am tomorrow will be carnage there’s a reason they’ve only gave Villa the amount of tickets they have done

The only reason they’ve given Villa the number of tickets they have is to accommodate as many of us as they can. The way they’ve handled and communicate things has been terrible though. Hiding behind demand (what did they expect) as reason for pushing public sale back is poor.

[wookie70]

I can't see there being any issue with the game selling out. My worry is that it already has and ST holders haven't got a ticket or have one in a far worse seat and not with family/friends. It is obviously more complicated selling to ST holders only when you have to open up all the other tickets because of the B7 experiment. I suspect that may have played a part in this as it would require a different set of rules to be set to a normal game. Whatever the reason they need to get it sorted.

[Hibees1973]

That would mean no time for tickets being posted out.

True.

For a game that should have been easy to sell out the way the TO have organised this I won't be surprised if there are loads of empty seats. It has been a tight turnaround and not been helped by the game now taking place on Wednesday at 5:45 which was out with the TO control.

However, my feeling is that ST holders have been given too long to secure their own seats. They should have been given a deadline of 12:00 lunchtime yesterday. This would have allowed non ST holders more time to order and collect tickets. They could have got tickets for the Villa game if they were at ER yesterday.

I've had issues before with e tickets and prefer a paper copy. Not all supporters have printers as home and have faith/the facility for an e-ticket.

Been a real mess.

[churchie16]

The only reason they’ve given Villa the number of tickets they have is to accommodate as many of us as they can. The way they’ve handled and communicate things has been terrible though. Hiding behind demand (what did they expect) as reason for pushing public sale back is poor.

Agreed they’ve had a shocker but reckon tomorrow at 10am will be carnage online still think it will be a full house as oppose to quite a few empty seats as mentioned by others

[B.H.F.C]

Agreed they’ve had a shocker but reckon tomorrow at 10am will be carnage online still think it will be a full house as oppose to quite a few empty seats as mentioned by others

I agree we’ll still sell all available tickets easily.

[JimBHibees]

True.

For a game that should have been easy to sell out the way the TO have organised this I won't be surprised if there are loads of empty seats. It has been a tight turnaround and not been helped by the game now taking place on Wednesday at 5:45 which was out with the TO control.

However, my feeling is that ST holders have been given too long to secure their own seats. They should have been given a deadline of 12:00 lunchtime yesterday. This would have allowed no ST holders more time to order and collect tickets. They could have got tickets for the Villa game if they were at ER yesterday.

I've had issues before with e tickets and prefer a paper copy. Not all supporters have printers as home and have faith/the facility for an e-ticket.

Been a real mess.

Tend to agree latest general sale should have been first thing this morning. Tomorrow at 10 a day before the game is bizarre. Hope the system doesn't fall over

[Danderhall Hibs]

What a mess. We find ways to mess the simplest things up.

[NC1875]

He's a non season ticket holder. So he was saying non season ticket holders like himself. Some non season ticket holders have somehow managed to buy tickets.

😂 didn’t word it very well. But no, I don’t have tickets. Meanwhile some Non ST holders do have tickets. And it seems some ST holders can’t even get their seats.

We do make simple things look difficult sometimes !

[Bobby's Cinema]

The Luzern game went on general sale on the Monday for Thursday K.O.

Villa is going on general sale on Tuesday mid morning for an early evening Wednesday K.O.

[DIXIHIBS]

Complete Mess. What is actually going on?

The ground should already be sold out and ST release should be going on place tomorrow AM.

We only have about 12/13K season tickets? Am I right in thinking we can expect we still have 6-7K tickets to shift the day before the game? And now have an announcement the game will be on BBC too...

Doubt there will 7k to sell. Vast majority of ST holders have got their tickets no problem. Seems some ST holders have bought multiple tickets and tickets went on general sale before they should have. Add in 1k villa fans, sold out hospitality etc. Wouldnt imagine there will anything like 7k left.

[Broken Gnome]

Did we not sell out one/both of the Hearts replays in very short windows?

Is doable.

[I'm_cabbaged]

We need a dot count! Who’s volunteering? 🤣

[I'm_cabbaged]

We need a dot count! Who’s volunteering? 🤣

[Broxburn Greens]

We need a dot count! Who’s volunteering? [emoji1787]

I’ll go for a dot count of zero by noon tomorrow [emoji23]


Sent from my iPhone using Tapatalk

[DIXIHIBS]

We need a dot count! Who’s volunteering? 🤣

:thumbsup:. Had a look on hibs website and it looks like east,west and FF basically sold out (assuming most ST holders are going) and currently selling in the south. Unless ive got it all wrong:rolleyes:...only a couple of thousand left to go on general sale.

[JimBHibees]

:thumbsup:. Had a look on hibs website and it looks like east,west and FF basically sold out (assuming most ST holders are going) and currently selling in the south. Unless ive got it all wrong:rolleyes:...only a couple of thousand left to go on general sale.

Will find out at 5 when assume will release for general sale tomorrow at 10

[Hibees1973]

We need a dot count! Who’s volunteering? 🤣

Not me, but it will be very interesting the amount of ST who have not claimed their own seat. I think it has been really unfair that ST holders only, have had the chance to buy as many tickets as they want right up until the day before the game takes place.

Just guessing but would expect this is why the general sale has been delayed until tomorrow. TO checking overnight how many tickets remain and much of a FU they have made with the whole thing.

[B.H.F.C]

Did we not sell out one/both of the Hearts replays in very short windows?

Is doable.

We will still sell this out and we’d be able to sell many more. Whether the tickets work, people get their tickets and so on might be another question!

[hibee1875]

What a shambles. I won’t be able to get online tomorrow so going to have to try and get someone to get tickets for me.

Meanwhile non ST holders like myself already have tickets. Farcical

Shambles because a timeline doesn’t suit an individual 🙃

[gbhibby]

Hanker for the days when my fictitious hospital appointment was on the same day as the the day the tickets went on sale for the big games and would queue up at the stadium. It does look like a bit of a shambles season ticket holders should have been given a deadline of 12 noon yesterday. Then the issues sorted on Sunday and General sale today.

[Gatecrasher]

Shambles because a timeline doesn’t suit an individual 🙃

More like a shambles because the club have messed up from the very start.

[B.H.F.C]

Shambles because a timeline doesn’t suit an individual 🙃

It’s a shambles in the sense that a number of non season ticket holders have already been able to buy tickets, which will lessen the number of tickets available when they do actually go on sale. Doesn’t impact me but it’s no very good and I think it’s poor that they’ve failed to acknowledge it and just blamed things on demand.

[churchie16]

Not me, but it will be very interesting the amount of ST who have not claimed their own seat. I think it has been really unfair that ST holders only, have had the chance to buy as many tickets as they want right up until the day before the game takes place.

Just guessing but would expect this is why the general sale has been delayed until tomorrow. TO checking overnight how many tickets remain and much of a FU they have made with the whole thing.

Can season ticket holders buy as many as you want? When I try and assign 2 tickets under my dads season ticket is says exceeded client quota? And it’s on 4 o’clock, absolute mess

[hibee1875]

It’s a shambles in the sense that a number of non season ticket holders have already been able to buy tickets, which will lessen the number of tickets available when they do actually go on sale. Doesn’t impact me but it’s no very good and I think it’s poor that they’ve failed to acknowledge it and just blamed things on demand.


Lessen the number of tickets for who? Other non st holders?

If ST holders who wanted tickets have somehow lost out I would agree - shambles. However by all accounts the TO staff have been working to ensure this wasn’t the case.

For the rest it’s dog eat dog. Demand would always strip out supply yet there are some on here and Twitter still saying it’s a “shambles” villa didn’t get the whole stand.

Everything is a shambles to some people

[ruthven_raiders]

[QUOTE=Broxburn Greens;7437335]Print at home or digital ticket?

[QUOTE=Broxburn Greens;7437335]Print at home or digital ticket?

I downloaded my season ticket to my phone on my wallet, phone is too big for the scanners so have to use the card instead.....

[BoomtownHibees]

Still say all tickets could have went on sale on Friday with STH having a couple of days to get their own seat. Leaving it until the day before the game is mental

[Saint Hibee]

It will be sold out. There's only really tickets left in the South. Although it remains to be seen what happens to the blocks in the South Upper above the away fans - can they be sold to home fans?

[nonshinyfinish]

Can season ticket holders buy as many as you want? When I try and assign 2 tickets under my dads season ticket is says exceeded client quota? And it’s on 4 o’clock, absolute mess

No, they can't. From what's on this thread, it seems there was a period where anyone (not just STs) could buy as many as they had client refs, but it was shut down at some point on Saturday I think. Right now STs can only buy one per ST (as originally intended).

[DIXIHIBS]

Can season ticket holders buy as many as you want? When I try and assign 2 tickets under my dads season ticket is says exceeded client quota? And it’s on 4 o’clock, absolute mess

Is it not the case that some ST holders were allowed to buy multiple tickets by mistake and that error was corrected?

[Since452]

Let's just hope the turnstiles/scanners work ok :greengrin

[churchie16]

No, they can't. From what's on this thread, it seems there was a period where anyone (not just STs) could buy as many as they had client refs, but it was shut down at some point on Saturday I think. Right now STs can only buy one per ST (as originally intended).

Ah no worries, a scramble at 10am tomorrow is what’s it’s going to be then, here’s hoping

[Danderhall Hibs]

Lessen the number of tickets for who? Other non st holders?

If ST holders who wanted tickets have somehow lost out I would agree - shambles. However by all accounts the TO staff have been working to ensure this wasn’t the case.

For the rest it’s dog eat dog. Demand would always strip out supply yet there are some on here and Twitter still saying it’s a “shambles” villa didn’t get the whole stand.

Everything is a shambles to some people

I don’t think you’ve understood what the complaint is.

[Danderhall Hibs]

Is it not the case that some ST holders were allowed to buy multiple tickets by mistake and that error was corrected?

It’s correct A as we’re non ST holders. They then stopped it but didn’t cancel those bought in error so not technically corrected.

[hibee1875]

I don’t think you’ve understood what the complaint is.

Enlighten me please

[Posh Swanny]

Lessen the number of tickets for who? Other non st holders?

If ST holders who wanted tickets have somehow lost out I would agree - shambles. However by all accounts the TO staff have been working to ensure this wasn’t the case.

For the rest it’s dog eat dog. Demand would always strip out supply yet there are some on here and Twitter still saying it’s a “shambles” villa didn’t get the whole stand.

Everything is a shambles to some people

Yes, non-ST holders who saw the Hibs wesbite saying:

"Tickets are available to purchase for Season Ticket Holders only until 5pm Monday.

Tickets will then go on General Sale on Monday 21 August at 5pm"

Those non-ST holders reasonably assumed they could go about their Friday/weekend and join the rush for the remaining 5-6,000 tickets at 5pm Monday.

That the tickets accidentally went on general sale to non-ST holders immediately, and continued for several hours before anyone realised, is shambolic by any definition.

[Danderhall Hibs]

Enlighten me please

Just read the thread?

[Trinity Hibee]

Enlighten me please

Read everything that’s been said above. It’s been highlighted multiple times

[hibee1875]

Just read the thread?

Yep read it.

Non ST holders pissed off there’s now less tickets to buy 🤷*♀️

[Murphys Touch]

Yep read it.

Non ST holders pissed off there’s now less tickets to buy 🤷*♀️

Hmm not really. As a Non ST holder I am well away of my less than uber status as a supporter.

However, if I'm told that a limited amount of tickets are for sale on Monday at 5pm then, due to an error, said tickets became available before that time (to other non-uber fans like myself) I think people have a right to say that's not fair!

Or at the very least, a balls-up. This is nothing to do with number of tickets for sale really, just some who trusted the information given to them by the club will miss out

[CropleyWasGod]

Yep read it.

Non ST holders pissed off there’s now less tickets to buy ��*♀️

Wider than that.

FFL (and other) ST holders pissed off because they didn't get as wide a choice of seats as they should have.

[Danderhall Hibs]

Yep read it.

Non ST holders pissed off there’s now less tickets to buy 🤷*♀️

Read but not understood.

[Danderhall Hibs]

Hmm not really. As a Non ST holder I am well away of my less than uber status as a supporter.

However, if I'm told that a limited amount of tickets are for sale on Monday at 5pm then, due to an error, said tickets became available before that time (to other non-uber fans like myself) I think people have a right to say that's not fair!

Or at the very least, a balls-up. This is nothing to do with number of tickets for sale really, just some who trusted the information given to them by the club will miss out

Summarised well.

[Hibernian Verse]

If people think this is bad, wait till Villa sells out in 5 mins on Wednesday.

Two sections are almost completely gone already.

[hibee1875]

If people think this is bad, wait till Villa sells out in 5 mins on Wednesday.

Two sections are almost completely gone already.

What a shambles

[DIXIHIBS]

If people think this is bad, wait till Villa sells out in 5 mins on Wednesday.

Two sections are almost completely gone already.

How many you reckon will go on general sale?

[MKHIBEE]

Myself and my wife’s reserved tickets in the west have been bought by someone.

[Trinity Hibee]

What a shambles

Not really. No need to get smart just because you aren’t affected. Maybe take the night off

[DIXIHIBS]

Myself and my wife’s reserved tickets in the west have been bought by someone.

No reserved tickets should have been made available?

[sauzee1989]

Anyone know where hibs fans situated at villa?

[Danderhall Hibs]

Myself and my wife’s reserved tickets in the west have been bought by someone.

It’s dog eat dog mate.

[Hibernian Verse]

Anyone know where hibs fans situated at villa?

Doug Ellis stand Q1, Q2, P9, P10 and P11

[Hibernian Verse]

What a shambles

Que?

[hibee1875]

Que?

Solo estoy bromeando

[Tyler Durden]

If people think this is bad, wait till Villa sells out in 5 mins on Wednesday.

Two sections are almost completely gone already.

Which was surely expected with the Hibs First allocation?

[RoYO!]

Shambles because a timeline doesn’t suit an individual 🙃

You've not been following this thread much have you!

[Hibernian Verse]

Which was surely expected with the Hibs First allocation?

And who else though? The lower sections are sold out. I got tickets in the upper as will others have, so either we have a very small allocation in the lower or there are other “priority groups” that have been assigned tickets

[Tyler Durden]

And who else though? The lower sections are sold out. I got tickets in the upper as will others have, so either we have a very small allocation in the lower or there are other “priority groups” that have been assigned tickets

I’m not in the scheme so I’ve no visibility. But if 2/5 sections are sold out, would that not equate to about 600 tickets?

Or does it seem like 50% of the allocation is gone already?

EDIT - my maths is way off here! 40% would be more like 1100 tickets gone wouldn’t it?

[B.H.F.C]

I’m not in the scheme so I’ve no visibility. But if 2/5 sections are sold out, would that not equate to about 600 tickets?

Or does it seem like 50% of the allocation is gone already?

EDIT - my maths is way off here! 40% would be more like 1100 tickets gone wouldn’t it?

There wasn’t any map when I was buying this morning so I’m not sure how you’d know that two sections were nearly gone. I was only able to select the section I wanted and was automatically allocated seats in that section.

[Nakedmanoncrack]

Amateurish mess, the sort of thing you might expect for a non-league club handed a plum tie against one of the big clubs, rather than a serious football club with the same number of seats available to sell as for any other game. The complete absence of honest communication on this only makes it worse, just carry on as if this sort of debacle is normal. There was no 'unprecedented demand', the demand from the Season ticket holders doesn't change from game to game, they are a fixed number, c.11-12k, without the utter balls up, these were the only people who should have been able to make any 'demands' until tonight.

[Since452]

Looks like Hibs v Villa has been removed from the ticketing part of the website completely now. Not sure what's going on.

[BoyledEgg]

Looks like Hibs v Villa has been removed from the website completely now. Not sure what's going on.

Because there’s no tickets on sale until tomorrow at 10am

[McD]

Looks like Hibs v Villa has been removed from the ticketing part of the website completely now. Not sure what's going on.

Hibs have taken the tickets off sale to sort things out before general sale from 10am tomorrow

[Alfred E Newman]

Hibs have taken the tickets off sale to sort things out before general sale from 10am tomorrow

What a farce. If this doesn't sell out heads should roll.

[Hibees1973]

It's a complete guess how many tickets may become available tomorrow.

There have been loads of conflicting information on here and it must be said Hibs have shown no transparency about what has really gone on.

Some ST holders on here have said they have been able to buy more that one ticket, but others have said they cannot as they get an exceeded amount message. If some Non ST holders were able to buy a ticket in a three hour window on Friday, surely not that many would have been purchased in that small window.

There could be lots of ST holders who for some reason cannot go. The unusual kick off time being a key reason.

Because Hibs have not been upfront on what exactly went wrong there could be between 1,000 - 4,000 tickets available to buy tomorrow. It's anyone's guess.

[Since452]

What a farce. If this doesn't sell out heads should roll.

I think we would have struggled to sell out anyway because of the kick off time. Not everyone can get time off work or take their kids out of school to travel. The concern for me now is large areas of empty seats. Tickets going on general sale a day before the game is rediculous. A Tuesday morning?

[GreenCastle]

The seating map earlier showed quite a few still to sell in South lower and upper with dots also around other parts of the stadium.

Reckon around 2,000 will be available for public sale.

As always expect anyone who wants to go will get a ticket.

[LewysGot2]

And who else though? The lower sections are sold out. I got tickets in the upper as will others have, so either we have a very small allocation in the lower or there are other “priority groups” that have been assigned tickets

Just got mine after finishing work at 6pm. Couldn't get lower stand tickets at all. Must be other people getting tickers- club officials, sponsors, players friends and families?

[the_ginger_hibee]

How have Villa fans been able to get tickets in the home end but some of our fans haven't? :dizzy: Mad.

[Alfred E Newman]

I think we would have struggled to sell out anyway because of the kick off time. Not everyone can get time off work or take their kids out of school to travel. The concern for me now is large areas of empty seats. Tickets going on general sale a day before the game is rediculous. A Tuesday morning?

If that is the case why did we limit Villa to 1000 tickets?

[JimBHibees]

The seating map earlier showed quite a few still to sell in South lower and upper with dots also around other parts of the stadium.

Reckon around 2,000 will be available for public sale.

As always expect anyone who wants to go will get a ticket.

Don't think that will be the case for this game. Think the demand will be huge tomorrow.

[MKHIBEE]

It’s dog eat dog mate.

Cant blame anyone if seats come up as avaliable and somebody buys them. Got sorted in another seat so I’m happy

[MKHIBEE]

I think we would have struggled to sell out anyway because of the kick off time. Not everyone can get time off work or take their kids out of school to travel. The concern for me now is large areas of empty seats. Tickets going on general sale a day before the game is rediculous. A Tuesday morning?
The kick off time is a bonus for me, can get up and back on the train on the same day. I know it’s not suitable for many but thems the breaks

[BoomtownHibees]

How have Villa fans been able to get tickets in the home end but some of our fans haven't? :dizzy: Mad.

Where have you seen that?

[the_ginger_hibee]

Where have you seen that?

Few social media posts. Couple here: https://twitter.com/janealexander85/status/1693649475858772419?s=20

[Danderhall Hibs]

Cant blame anyone if seats come up as avaliable and somebody buys them. Got sorted in another seat so I’m happy

Good you got sorted mate but whoever took your reserved seat should’ve had it cancelled.