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  1. #1
    @hibs.net private member keekaboo's Avatar
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    Hibernian Online Store

    I fancied a good moan, as I'm bored at work, so thought I'd mention my favourite subject, Hibs' Online Store.

    I really can't believe just how poor it is. I challenge any of you to buy a Hibs Scarf online, other than a ladies pink scarf or a kids hat and scarf set. There's a grand total of ONE scarf, that is currently out of stock.


    I find it impossible to believe that there's another football club anywhere that has an online store that you can't even buy a scarf!



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  3. #2
    Testimonial Due superhibi1's Avatar
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    Ive just been in the shop and its pretty gash, next to nothing in it, was looking to get my 4yr old some stuff but came away with nothing. Waste of a trip

  4. #3
    @hibs.net private member Liam89's Avatar
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    Well that's a shame and all but what we're all wondering is if there are any letter O's in stock???

    In all seriousness that is not great from the club, I had an issue last year of trying to get a long sleeve Hibs top that was temporarily out of stock every week for about 4 months!

  5. #4
    @hibs.net private member lobster's Avatar
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    Appalling shop. Not so long ago there was loads of stuff one could peruse. My niece asked me to get her some 'Hibs stuff' to wind her Jambo dad up.
    Nada. Zilch.
    C'mon Hibs, whats the score?

  6. #5
    @hibs.net private member HibbyAndy's Avatar
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    The hibs shop doesn't even sell an Autograph book, That sums it up for me, It really does.

  7. #6
    @hibs.net private member green glory's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    The hibs shop doesn't even sell an Autograph book, That sums it up for me, It really does.
    I used to have one with Sid James and Giant Haystack's autographs amongst others.

    I don't think anyone's sold autograph books since then.

  8. #7
    Testimonial Due scott_b_'s Avatar
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    Was gonna pop along to see if i could pick up a polo or tshirt for holidays..? Not much point it seems..?

  9. #8
    @hibs.net private member green glory's Avatar
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    There's plenty in the shop they just haven't updated the website yet.

    The new range of darker green scarfs are particularly spiffing!

  10. #9
    Testimonial Due TamHibs's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    The hibs shop doesn't even sell an Autograph book, That sums it up for me, It really does.
    Um...... They do actually, right next to the cash tills.

  11. #10
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by TamHibs View Post
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    Um...... They do actually, right next to the cash tills.


    Um...Well actually i asked the girl at the cash registers and was told 'no we dont have any'

  12. #11
    Testimonial Due TamHibs's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Um...Well actually i asked the girl at the cash registers and was told 'no we dont have any'
    Should've looked to your right. There are 2 different types. One with a cartoonish cover obv aimed at younger fans & there is one which is faux leather.

  13. #12
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    Quote Originally Posted by HibbyAndy View Post
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    Um...Well actually i asked the girl at the cash registers and was told 'no we dont have any'
    I'd have a proper look yersel rather than ask. I went in a few days efter the Huddersfield game tae try and pick up a programme and was telt at the counter there were none left so I went along tae the boy in the programme shop for it. A few days efter the yams game I went in for a programme for that game and got it and beside them were leftover programmes from the Huddersfiled game.

    had tae pay an extra 50p for the yin oot the programme shop, Petrie

    Last edited by Saorsa; 04-09-2012 at 05:36 PM.

  14. #13
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by TamHibs View Post
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    Should've looked to your right. There are 2 different types. One with a cartoonish cover obv aimed at younger fans & there is one which is faux leather.


    Thanks, Ill get one at the next home game for the boy.

  15. #14
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by Desperate Dan View Post
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    I'd have a proper look yersel rather than ask. I went in a few days efter the Huddersfield game tae try and pick up a programme and was telt at the counter there were none left so I went along tae the boy in the programme shop for it. A few days efter the yams game I went in for a programme for that game and got it and beside them were leftover programmes from the Huddersfiled game.


    That really dusnae surprise me J

  16. #15
    The retail operation is one of the many areas that the new CEO, when appointed, needs to have a long, hard look at.

  17. #16
    Testimonial Due superhibi1's Avatar
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    Quote Originally Posted by green glory View Post
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    There's plenty in the shop they just haven't updated the website yet.

    The new range of darker green scarfs are particularly spiffing!

    there really isnt plenty in the shop. I was in today and there is hardly anything.

    unless you were talking about scarfs then yip there are a few

  18. #17
    @hibs.net private member blackpoolhibs's Avatar
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    Quote Originally Posted by superhibi1 View Post
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    there really isnt plenty in the shop. I was in today and there is hardly anything.

    unless you were talking about scarfs then yip there are a few
    If you are a xxl ( i know) then there is very little in the shop, and thats been the case since the season started. Maybe its me, but i thought if you run out of something its either because you did not buy enough, or its the most popular and you need to get more in?

  19. #18
    @hibs.net private member bigstu's Avatar
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    our online shop is pathetic, i have seen wee local shops with a better online system and better product range available. The shop webpage is like something out of the dark ages!

  20. #19
    @hibs.net private member Just Alf's Avatar
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    Quote Originally Posted by blackpoolhibs View Post
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    If you are a xxl ( i know) then there is very little in the shop, and thats been the case since the season started. Maybe its me, but i thought if you run out of something its either because you did not buy enough, or its the most popular and you need to get more in?
    This!

    Like it or loathe it, I tried to get an xxl 3rd strip the day they came out ..... None available!

    Truth be told I'd prefer a 3xl .... The skin tight look ain't a good one ;-) .... But its never gonna happen :-(

    Petrie!!!!
    "The word "genius" isn't applicable in football. A genius is a guy like Norman Einstein."
    --Joe Theisman, NFL football quarterback & sports analyst.

  21. #20
    @hibs.net private member cocopops1875's Avatar
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    Quote Originally Posted by bigstu View Post
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    our online shop is pathetic, i have seen wee local shops with a better online system and better product range available. The shop webpage is like something out of the dark ages!
    Agree Does it even have the Keepers shirts on it yet ? available for weeks in the shop
    Doing the 2013 Edinburgh half Marathon for McMillan it would be awesome if anyone fancies sponsoring me, http://www.justgiving.com/colin-smith1875 ,go on make a fat man run

  22. #21
    @hibs.net private member ginger_rice's Avatar
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    I emailed the club a few weeks back about the on line shop.....never even got an acknowledgement!
    "Football should always be played beautifully, you should play in an attacking way, it must be a spectacle". Johan Cruyff.

  23. #22
    Old Codger Hibstorian Jonnyboy's Avatar
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    Quote Originally Posted by blackpoolhibs View Post
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    If you are a xxl ( i know) then there is very little in the shop, and thats been the case since the season started. Maybe its me, but i thought if you run out of something its either because you did not buy enough, or its the most popular and you need to get more in?
    Long time since you or I went looking for XXL G
    Onwards and Upwards

  24. #23
    @hibs.net private member Piqué's Avatar
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    Confident I would waste many pounds on pointless accessories if they were made available. Easy money for the club if they would bother themselves !

  25. #24
    First Team Regular marleyhib's Avatar
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    Online shop is awful and Hibs know it, they just aren't willing to invest in a new one basically because the income from the shops has fallen dramatically over the last few years.

    Seems small minded as they would recoup their investment in a couple of months.

  26. #25
    @hibs.net private member TrickyNicky's Avatar
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    I too have had a look online for my wee laddie and there's not much.

    There may be lots more in the shop - I'm not sure.

    Are there cups, mugs, pens, pencils, rulers, pencil cases, kids pyjamas, lunch boxes, drink bottles, key-rings, pillow cases in the shop??

    The above are all cheaply manufactured and would probably be in the price bracket that would sell .

  27. #26
    Quote Originally Posted by marleyhib View Post
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    Online shop is awful and Hibs know it, they just aren't willing to invest in a new one basically because the income from the shops has fallen dramatically over the last few years.

    Seems small minded as they would recoup their investment in a couple of months.
    Yes it's dumb. The online shop used to be quite good as well... The problem is that by letting things slide Hibs give the impression that they really don't give a ****.

    I think the club's entire marketing and customer operation is mediocre at best, and their digital strategy is woeful.

  28. #27
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    Quote Originally Posted by TrickyNicky View Post
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    I too have had a look online for my wee laddie and there's not much.

    There may be lots more in the shop - I'm not sure.

    Are there cups, mugs, pens, pencils, rulers, pencil cases, kids pyjamas, lunch boxes, drink bottles, key-rings, pillow cases in the shop??

    The above are all cheaply manufactured and would probably be in the price bracket that would sell .
    To a degree there is but the range is not vast.

    The kids clothing is also pretty poor...there is a number of posters on here saying they have went in with their kid and walked out with nothing. I'm not suprised to be honest, been there myself.

    As someone has already said the retail operaiton needs a good overhaul...I understand there is a certain limitation due to the size of the customer base but really it shouldn't bee too difficult to get the shop full (it's pretty sparse) and to make sure there is plenty of items for kids in particular.

  29. #28
    Quote Originally Posted by jacomoseven View Post
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    Yes it's dumb. The online shop used to be quite good as well... The problem is that by letting things slide Hibs give the impression that they really don't give a ****.

    I think the club's entire marketing and customer operation is mediocre at best, and their digital strategy is woeful.
    this

  30. #29
    @hibs.net private member ginger_rice's Avatar
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    Quote Originally Posted by TrickyNicky View Post
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    I too have had a look online for my wee laddie and there's not much.

    There may be lots more in the shop - I'm not sure.

    Are there cups, mugs, pens, pencils, rulers, pencil cases, kids pyjamas, lunch boxes, drink bottles, key-rings, pillow cases in the shop??

    The above are all cheaply manufactured and would probably be in the price bracket that would sell .
    I can get things like mugs on ebay, but none of the profit would go to the club, also, years ago the club had a really good range of leisure ware, for instance I have a really good quality polo shirt which I'd like to replace but not now available either on line or in the shop.
    "Football should always be played beautifully, you should play in an attacking way, it must be a spectacle". Johan Cruyff.

  31. #30
    PETRIE, PERTIE GTF!! ** T * Q * M **'s Avatar
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    Quote Originally Posted by Beefster View Post
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    The retail operation is one of the many areas that the new CEO, when appointed, needs to have a long, hard look at.
    Cash only, church hall, jumble sales are the future .. ala the Gorgie Puddle Drinkers

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