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  1. 04-07-2025 04:44 PM #1
    2belhaven
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    Your browsing activity has been paused !?

    Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?
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  2. 04-07-2025 04:52 PM #2
    Dibben
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    I get that using Ticketmaster when on a VPN!??
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  3. 04-07-2025 04:55 PM #3
    dangermouse
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    Quote Originally Posted by Dibben View Post
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    I get that using Ticketmaster when on a VPN!??
    My phone VPN allows me to bypass certain sites, sure ticketmaster is one of them
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  4. 04-07-2025 04:57 PM #4
    Power
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    Quote Originally Posted by 2belhaven View Post
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    Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?
    Ticketmaster advises to clear cache and cookies in the browser you’re using ✅
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  5. 04-07-2025 05:18 PM #5
    2belhaven
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    Problem solved. Turned VPN off
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  6. 05-07-2025 02:47 PM #6
    givescotlandfreedom
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    I was finally able to buy after turning off WiFi and buying them on mobile data. My payments kept coming up with issues too.
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  7. 07-07-2025 05:09 PM #7
    BILLYHIBS
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    Quote Originally Posted by givescotlandfreedom View Post
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    I was finally able to buy after turning off WiFi and buying them on mobile data. My payments kept coming up with issues too.
    This

    Thanks

    Wouldn’t let me add ticket to wallet

    👍
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  8. 07-07-2025 06:43 PM #8
    Wee Scottie Dug
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    Tried everything, cleared cache / vpn off / both iPad and iPhone getting the paused message…… even switched Wi-Fi off on phone and signed into account on 4G still can’t get in to buy a ticket 🤬
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  9. 07-07-2025 06:47 PM #9
    marinello59
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    Quote Originally Posted by Wee Scottie Dug View Post
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    Tried everything, cleared cache / vpn off / both iPad and iPhone getting the paused message…… even switched Wi-Fi off on phone and signed into account on 4G still can’t get in to buy a ticket 🤬
    Same happened to me, left it for half an hour , went back and it worked.
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  10. 07-07-2025 07:44 PM #10
    Wee Scottie Dug
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    Quote Originally Posted by marinello59 View Post
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    Same happened to me, left it for half an hour , went back and it worked.
    Too impatient for that - tried the private tab option that safari allows and it worked 🍾
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  11. 07-07-2025 07:51 PM #11
    Ship of Hope
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    I switched phone off and on and it worked.
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  12. 07-07-2025 10:09 PM #12
    Musselbound
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
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  13. 07-07-2025 10:22 PM #13
    Carheenlea
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    Quote Originally Posted by Musselbound View Post
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
    You have option to do either.
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  14. 07-07-2025 10:23 PM #14
    RIP
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    Quote Originally Posted by Musselbound View Post
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
    Bought 3 yesterday and printed off the tickets from the confirmation email.
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  15. 07-07-2025 10:29 PM #15
    Viva_Palmeiras
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    [QUOTE=2belhaven;7995635]Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?[/QUOTE

    I hope that the club has clear instructions as to how to deal with that hopefully they’re able to track issues and let folks know.
    "We know the people who have invested so far are simple fans." Vladimir Romanov - Scotsman 10th December 2012
    "Romanov was like a breath of fresh air - laced with cyanide." Me.
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  16. Today 10:14 AM #16
    TrinityHFC
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    Getting this in all browsers. Not using a VPN.

    Must be a lot of people unable to buy tickets.
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  17. Today 10:21 AM #17
    overdrive
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    Quote Originally Posted by TrinityHFC View Post
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    Getting this in all browsers. Not using a VPN.

    Must be a lot of people unable to buy tickets.
    I had the same issues - multiple devices, multiple browsers, no VPN, cleared cookies/cache no luck. Ended up buying the RWE and Bolton tickets on my wife's phone which worked. That was ages ago but definitely still the same last week. Went in on my own phone to buy the European tickets the other day and it was working again. So weird.
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  18. Today 10:41 AM #18
    Musselbound
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    Quote Originally Posted by RIP View Post
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    Bought 3 yesterday and printed off the tickets from the confirmation email.
    Cheers. I got one yesterday and will print it off today.
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  19. Today 01:33 PM #19
    DaveF
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    Trying to buy another ticket for tonight but nothing works. After a frustrating 20mins of getting errors, got in to grab a ticket then the page hung.

    Whoever is responsible for the ticketing site needs a boot up the arse. It's shocking.
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  20. Today 02:18 PM #20
    marinello59
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    Quote Originally Posted by DaveF View Post
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    Trying to buy another ticket for tonight but nothing works. After a frustrating 20mins of getting errors, got in to grab a ticket then the page hung.

    Whoever is responsible for the ticketing site needs a boot up the arse. It's shocking.
    I have two spare in the lower west if you get completely stuck with this .
    Every gimmick hungry yob,
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    He'll die before he's sold.
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  21. Today 02:23 PM #21
    DaveF
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    Quote Originally Posted by marinello59 View Post
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    I have two spare in the lower west if you get completely stuck with this .
    Thanks, but I finally got it to work by doing absolutely nothing different to the 20 previous efforts.
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  22. Today 04:26 PM #22
    LewysGot2
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    Quote Originally Posted by DaveF View Post
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    Trying to buy another ticket for tonight but nothing works. After a frustrating 20mins of getting errors, got in to grab a ticket then the page hung.

    Whoever is responsible for the ticketing site needs a boot up the arse. It's shocking.
    When there's an in demand game it makes it a complete lottery and not professional in any way.
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