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  1. 04-07-2025 04:44 PM #1
    2belhaven
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    Your browsing activity has been paused !?

    Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?
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  2. 04-07-2025 04:52 PM #2
    Dibben
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    I get that using Ticketmaster when on a VPN!??
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  3. 04-07-2025 04:55 PM #3
    dangermouse
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    Quote Originally Posted by Dibben View Post
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    I get that using Ticketmaster when on a VPN!??
    My phone VPN allows me to bypass certain sites, sure ticketmaster is one of them
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  4. 04-07-2025 04:57 PM #4
    Power
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    Quote Originally Posted by 2belhaven View Post
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    Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?
    Ticketmaster advises to clear cache and cookies in the browser you’re using ✅
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  5. 04-07-2025 05:18 PM #5
    2belhaven
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    Problem solved. Turned VPN off
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  6. 05-07-2025 02:47 PM #6
    givescotlandfreedom
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    I was finally able to buy after turning off WiFi and buying them on mobile data. My payments kept coming up with issues too.
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  7. Yesterday 05:09 PM #7
    BILLYHIBS
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    Quote Originally Posted by givescotlandfreedom View Post
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    I was finally able to buy after turning off WiFi and buying them on mobile data. My payments kept coming up with issues too.
    This

    Thanks

    Wouldn’t let me add ticket to wallet

    👍
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  8. Yesterday 06:43 PM #8
    Wee Scottie Dug
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    Tried everything, cleared cache / vpn off / both iPad and iPhone getting the paused message…… even switched Wi-Fi off on phone and signed into account on 4G still can’t get in to buy a ticket 🤬
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  9. Yesterday 06:47 PM #9
    marinello59
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    Quote Originally Posted by Wee Scottie Dug View Post
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    Tried everything, cleared cache / vpn off / both iPad and iPhone getting the paused message…… even switched Wi-Fi off on phone and signed into account on 4G still can’t get in to buy a ticket 🤬
    Same happened to me, left it for half an hour , went back and it worked.
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  10. Yesterday 07:44 PM #10
    Wee Scottie Dug
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    Quote Originally Posted by marinello59 View Post
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    Same happened to me, left it for half an hour , went back and it worked.
    Too impatient for that - tried the private tab option that safari allows and it worked 🍾
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  11. Yesterday 07:51 PM #11
    Ship of Hope
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    I switched phone off and on and it worked.
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  12. Yesterday 10:09 PM #12
    Musselbound
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
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  13. Yesterday 10:22 PM #13
    Carheenlea
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    Quote Originally Posted by Musselbound View Post
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
    You have option to do either.
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  14. Yesterday 10:23 PM #14
    RIP
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    Quote Originally Posted by Musselbound View Post
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    Had a similar issue yesterday. Haven't tried again today but will give it a go tomorrow.

    Anyone know if tickets can still be printed off or do they have to be downloaded to phone?
    Bought 3 yesterday and printed off the tickets from the confirmation email.
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  15. Yesterday 10:29 PM #15
    Viva_Palmeiras
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    [QUOTE=2belhaven;7995635]Trying to buy 2 tickets for Essen game & i am unable to do so. Message as above. Frustrating. Season ticket holder. Help ?[/QUOTE

    I hope that the club has clear instructions as to how to deal with that hopefully they’re able to track issues and let folks know.
    "We know the people who have invested so far are simple fans." Vladimir Romanov - Scotsman 10th December 2012
    "Romanov was like a breath of fresh air - laced with cyanide." Me.
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