Amazon

[Hibbyradge]

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I was finding my Prime orders were taking about 48 hours recently instead of 24 hours. I assumed they had moved the goal posts and changed their delivery policy.

They're concentrating on getting my orders to me in 14 hours!

[AgentDaleCooper]

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Late last night, my wife mentioned that she'd been thinking about buying a book light for reading in bed.

Unbeknown to her, I looked on Amazon and ordered one for her. That was at 11.38pm.

It arrived half an hour ago!

Whatever gripes people have about Amazon or Besos, that's fantastic service.

my main gripe is that Besos is currently making a conscious pivot to fascism.

[overdrive]

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I was finding my Prime orders were taking about 48 hours recently instead of 24 hours. I assumed they had moved the goal posts and changed their delivery policy.

Think that was over the festive period.

I ordered something yesterday and it then showed that it would be delivered between midnight last night and 11am this morning.

I assume they don’t have people delivering a 2am. It came at 8.15

[Pretty Boy]

You have to remember a huge amount of Amazon orders will never be touched by an Amazon employee (it used to be just under 60% were from independent sellers, I'm not sure on the up to date figure).

I manage my works Amazon account and we sell 3 products direct from our own warehouse. We use DPD or if it's local our own vans. I process the orders, my warehouse picks them and said carrier delivers them. Amazon stipulate a dispatch by and deliver by date but beyond that have nothing at all to do with fulfilment.

We are essentially paying Amazon a platforming fee which isn't insignificant. Of course we have to factor that into cost so if people bought directly from us they would get the product a fair bit cheaper than they do on Amazon; indeed a few regulars have contacted us and now buy direct. I suppose that is the brand power of Amazon though. There is a belief they are always great value and there is a convenience of not having to deal with a small business. Two clicks and Amazon liaise the logistics for you.