My niece works as a receptionist. She's 22 worked there a year and now is the longest lasting in the team as it's hellish. She says doctors work about 3 days a week mostly and are constantly on long weekends. She said last Monday only one GP was in and was only coming in from 12. The spaces for him were full in seconds but she had to spend all day saying sorry no availability. I said can they not just put on a message saying full but they need to vet each calls for emergencies ect but generally just listen to abuse all day.

She says some days no GPs are in so they send mass texts about staff training or repairs happening.

She also says everyone thinks Monday will be busiest time to call so people call on a Tuesday which is actually the busiest day