Don’t fly much but when we flew from Edinburgh at the end of June it was utter chaos.
The terminal was full of literally hundreds of people who were queuing to get into a tiny gap to check their bags in. People were jumping the “queue” so tempers were being lost and people were moaning to the little staff that were available that they were going to miss their flight. You also had another bunch of people who were cutting accross the queue looking for a way out, only to find it was blocked off.
When we did eventually get to the end, we were shown to a self service bag check in thing...which was crap. It told me my bag was overweight (which it wasn’t) and the tag that was supposed to come out got jammed in the machine. It then told me I had gone over my bag limit when I tried to check my second bag in.
Fair play to the young guy who helped us though. He looked stressed as hell as they were dreadfully understaffed and he’s probably paid peanuts. If that was me I probably would’ve walked out as it looked like they’d been thrown under a bus.
Contrast that with Palma airport on the way back which seems to be so much bigger and better organised. Granted, it was one of the busiest days of the year but Edinburgh needs expanding big time as it physically couldn’t cope.
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09-09-2018 12:15 PM #14
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