http://www.bbc.co.uk/news/uk-scotlan...-fife-38170966
Anybody else think that RBS are using the online banking as a convenient excuse?
They closed a branch near me saying that walk-in customers were down 11%.
What about the rest? Did someone at a management meeting ask, "How can we pi$$ off 89% of our customers in one locality in one stroke?"
I find their partronising adverts galling now. "We're with you every day, We're the Royal Bank for Scotland" - eh, no you're not.
Results 1 to 30 of 183
Thread: RBS to shut more branches
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01-12-2016 07:32 PM #1
RBS to shut more branches
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01-12-2016 07:40 PM #2This quote is hidden because you are ignoring this member. Show Quote
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01-12-2016 07:52 PM #3
They recently closed the Broxburn branch so now it's either Newbridge or Livi. Pain in the a**.
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01-12-2016 09:28 PM #4This quote is hidden because you are ignoring this member. Show Quote
I'm surprised the Chesser branch is being closed though because customers of the shandon branch were diverted there not so long ago.
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01-12-2016 10:01 PM #5This quote is hidden because you are ignoring this member. Show Quote
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01-12-2016 10:52 PM #6
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Given the total shambles that RBS have been, even before the crash with a series of mega fines for shafting their customers, I'm surprised they have any customers left.
Last year the Bank of England thought they were crap and over the last 12 months they've ... errr ... not got any better!
I know a load of folk will say what about all the jobs but with the continued millions being lost on a monthly basis you really have to ask what's the point of keeping it going? Just give it to a bank that knows what they're doing.Space to let
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02-12-2016 08:32 AM #7
Bank branches are the same as post offices...victims of transformational change.
A large branch network used to be an asset...now it's largely just a large cost base losing money so I'm not surprised to see more branches go.
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02-12-2016 09:02 AM #8
RBS are in a downward spiral, the problem being that the aggressive acquisitions continued way beyond post 2008 when lessons were supposed to have been learnt. ABN/AMRO could be the final nail of the coffin.
Last edited by hibsbollah; 02-12-2016 at 10:27 AM.
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02-12-2016 10:18 AM #9This quote is hidden because you are ignoring this member. Show Quote
If I'm misunderstanding her (or if she was misquoting), please explain what that figure actually means. Ta.
BTW, I wonder how many branches could they keep open if the didn't pay the fat cats the big bonuses?
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02-12-2016 11:39 AM #10This quote is hidden because you are ignoring this member. Show Quote
Edit: The point on bonuses also doesn't correlate. If a branch (or any other part of a business) is losing money it doesn't matter how many 'fat cat' bonuses would keep it open - why would you want to if it continues to generate a loss?Last edited by Speedy; 02-12-2016 at 11:42 AM.
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02-12-2016 12:23 PM #11johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 12:51 PM #12This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 01:09 PM #13This quote is hidden because you are ignoring this member. Show Quote
I suppose it depends on your point of view. FWIW, I know what my choice would be from 'bonus' or 'branch'.
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02-12-2016 03:35 PM #14
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02-12-2016 03:45 PM #15This quote is hidden because you are ignoring this member. Show Quote
), giving someone a bonus of £50k, say, for saving the company, say, £500k pa, would be a reasonable deal, no?
Last edited by CropleyWasGod; 02-12-2016 at 03:48 PM.
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02-12-2016 04:00 PM #16This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 04:18 PM #17johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 04:21 PM #18This quote is hidden because you are ignoring this member. Show Quote
I agree it's reckless but in this case it's not the banks' fault.
Incidentally, the amount wasted on W&G could have resolved the capital gap.
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02-12-2016 04:24 PM #19This quote is hidden because you are ignoring this member. Show Quote
It's funny because we (joe public) complain with our shareholder hat on when RBS make a loss but also complain with our customer hat on when they take cost saving measures.
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02-12-2016 04:50 PM #20
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As a straw poll, how many on here still use branches? I seldom do and only for paying in money for work which can't be banked any other way.
The days of needing one on every corner is long gone with the age of mobiles and internet banking.
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02-12-2016 05:07 PM #21This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 05:09 PM #22This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 05:38 PM #23johnbc70Left by mutual consent!This quote is hidden because you are ignoring this member. Show Quote
But we probably both agree it is a mess, sooner it's sorted the better.
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02-12-2016 06:24 PM #24This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 07:51 PM #25This quote is hidden because you are ignoring this member. Show Quote
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02-12-2016 09:12 PM #26
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02-12-2016 09:26 PM #27johnbc70Left by mutual consent!
The busiest branch in the UK? The 0729 train from Brighton to London. More people do their banking at that time in the morning than at any other time.
Yes branches will be needed but the days of having a large branch network has gone.
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06-12-2016 12:31 PM #28This quote is hidden because you are ignoring this member. Show Quote
It's bad news for older folk who don't trust the Internet with their hard - earned.
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06-12-2016 10:21 PM #29This quote is hidden because you are ignoring this member. Show Quote
That probably covers the bulk of the need.
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07-12-2016 06:41 AM #30This quote is hidden because you are ignoring this member. Show Quote
Another aspect worthy of consideration is the atrocious level of IT security at banks in general with regard to the obsolete online processes/systems/infrastructure in place - how soon before that system breaks down: what then? Here in Germany most systems are roughly 20 years old and the people capable of servicing/maintaining such "old" systems are retiring or have retired .... is it any different in the UK I wonder?
... you guys still use "cheques"???
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