Problem with new Hibs TV Service Test Video

[Sheep_Nae_Mair]

I keep getting the message "This video file cannot be played. (Error Code: 102630)", even after clearing cache and cookies as advised by support staff. I've tried using Chrome, Microsoft Edge and Norton Private browsers all with the same result.

Anybody had and solved this problem?

EDIT - had this response from support - "The test today is due to finish in 30 minutes, we will run another test tomorrow as I think this may be an issue during the transfer of sites that can take up to 24 hours to come across to the new site.

I think this may be what is causing the issue for you.


I'll run the test again tomorrow from 11-3pm, can you try then".