Quote Originally Posted by whiskas View Post
This quote is hidden because you are ignoring this member. Show Quote
The staff training /retention seems pretty poor too- you’ve generally got 2 or 3 who know what they’re doing while hand-holding a rookie who hasn’t seen a till in their life
Don’t even go there. Couple of seasons back I got served by a young guy, must have been a foreign exchange student or something as it was a saga trying to pay and recieve my change. To add insult to injury I ordered a coke and he tried to put a Bovril lid on my coke, he was adamant this was going to fit even after I told him not to worry. Eventually he conceded

The training the staff recieve from what I’ve experienced as a customer is nothing short of abysmal