http://www.bbc.co.uk/news/uk-scotlan...-fife-38170966

Anybody else think that RBS are using the online banking as a convenient excuse?

They closed a branch near me saying that walk-in customers were down 11%.
What about the rest? Did someone at a management meeting ask, "How can we pi$$ off 89% of our customers in one locality in one stroke?"

I find their partronising adverts galling now. "We're with you every day, We're the Royal Bank for Scotland" - eh, no you're not.