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  1. #1
    @hibs.net private member HibbyAndy's Avatar
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    Contact Sky number

    How the hell do you get through to this place ? Tried a few numbers as i'm terminating my subscription as my contract is up but every number i dial is greeted with 'it will be an hours wait ' They don't want you contacting them eh ?! Even the live virtual chat , Once i said i was leaving the operator left the chat !

    Making it as difficult as possible for you not to cancel !


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  3. #2
    Coaching Staff HUTCHYHIBBY's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Making it as difficult as possible for you not to cancel !
    Does that not mean you should be able to cancel nae bother? 🤔😉

  4. #3
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by HUTCHYHIBBY View Post
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    Does that not mean you should be able to cancel nae bother? 🤔😉



    Even sent them an email , Automated reply , Contact sky.com they said , Aghhhhhh

  5. #4
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    How the hell do you get through to this place ? Tried a few numbers as i'm terminating my subscription as my contract is up but every number i dial is greeted with 'it will be an hours wait ' They don't want you contacting them eh ?! Even the live virtual chat , Once i said i was leaving the operator left the chat !

    Making it as difficult as possible for you not to cancel !
    Can you cancel the DD, Andy

  6. #5
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    I feel your pain. Just had an issue with Marks and Spencer over an online order. Passed from pillar to post, unable to speak to people on phone, minimum 48 hour wait for response to e mails, twitter etc. Could not get anyone to speak to me at all. So frustrating.
    Had a message from a journalist asking to contact me as she is currently investigating their poor customer service.

  7. #6
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by Billy Whizz View Post
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    Can you cancel the DD, Andy

    Googling it Billy they say don't do that as Sky could hit you for more cash


    Quote Originally Posted by Peanut Shaz View Post
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    I feel your pain. Just had an issue with Marks and Spencer over an online order. Passed from pillar to post, unable to speak to people on phone, minimum 48 hour wait for response to e mails, twitter etc. Could not get anyone to speak to me at all. So frustrating.
    Had a message from a journalist asking to contact me as she is currently investigating their poor customer service.


    Got through a sneaky way !! In the options on the phone i pressed 2 'upgrade to sky glass ' Someone answered right away !! Bad crack , A team ready to upgrade you but won't answer cancellation subscriptions !


    Anyway all sorted

  8. #7
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Googling it Billy they say don't do that as Sky could hit you for more cash






    Got through a sneaky way !! In the options on the phone i pressed 2 'upgrade to sky glass ' Someone answered right away !! Bad crack , A team ready to upgrade you but won't answer cancellation subscriptions !


    Anyway all sorted
    You busted them Andy, well done

  9. #8
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by Billy Whizz View Post
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    You busted them Andy, well done

    Cheers Billy all sorted now mate

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