I ordered oven cleaner from amazon.
When it arrived , my wife put the unopened box on the couch and went to work.
When i came in, i noticed the the bottom of the box was soaking.
The oven cleaner was leaking and it has basically ruined my leather couch.
Its taken the top layer of leather off the couch and left a pretty big mark.
My question is how do i report this and do i have any chance of claimimg against the seller rather than my house insurance ?
There does not seem to be an option for contacting the seller directly. Theres options for how you want refund etc but i want to speak to the seller to claim on their insurance for the couch.