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  1. #1

    Cup final ticket Confirmation email

    Bought tickets this afternoon about 2:15 can see them in my history but still no confirmation email
    do I really need it or can I just go pick them up when it’s time ?Tried to resend email twice now but no joy
    Last edited by kenny-55; 26-11-2021 at 09:21 PM.


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  3. #2
    @hibs.net private member Ringothedog's Avatar
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    Quote Originally Posted by kenny-55 View Post
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    Bought tickets this morning about 11:30 can see them in my history but still no confirmation email
    do I really need it or can I just go pick them up when it’s time ?Tried to resend email twice now but no joy
    Check your junk mail, either that or the email on your account has changed

  4. #3
    Quote Originally Posted by Ringothedog View Post
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    Check your junk mail, either that or the email on your account has changed
    Tried that all details are correct and worked ok for the semi final tried to resend email in my account but still no email

  5. #4
    @hibs.net private member
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    The tickets never went on sale till 2pm. Are you sure you bought the correct game. Check your account history which should show any tickets assigned to you

  6. #5
    Quote Originally Posted by wookie70 View Post
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    The tickets never went on sale till 2pm. Are you sure you bought the correct game. Check your account history which should show any tickets assigned to you
    Sorry that was just after 2 pm checked they are correct tickets and in my account history maybe I am worrying for no reason just strange still no email
    thanks

  7. #6
    First Team Breakthrough
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    Quote Originally Posted by kenny-55 View Post
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    Sorry that was just after 2 pm checked they are correct tickets and in my account history maybe I am worrying for no reason just strange still no email
    thanks
    Exact same for me Kenny. Checked junk mail etc after requesting to resend. Tickets show up in my account history and transaction had been processed so hopefully all fine. 👍

  8. #7
    Quote Originally Posted by Bearders View Post
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    Exact same for me Kenny. Checked junk mail etc after requesting to resend. Tickets show up in my account history and transaction had been processed so hopefully all fine. 👍
    That’s makes me feel better that others have had the same problem
    I take it if it’s in your history and the money has been taken from my credit card all is ok 👍

  9. #8
    @hibs.net private member
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    Quote Originally Posted by kenny-55 View Post
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    That’s makes me feel better that others have had the same problem
    I take it if it’s in your history and the money has been taken from my credit card all is ok 👍
    I doubt there will be an issue but email the ticket office. they are usually very good with that type of query

  10. #9
    Same for me, checked junk, hit resend but still no email. Tickets are showing in my account so assuming all is fine.

  11. #10
    Left by mutual consent! Iggy Pope's Avatar
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    Quote Originally Posted by kenny-55 View Post
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    That’s makes me feel better that others have had the same problem
    I take it if it’s in your history and the money has been taken from my credit card all is ok 👍
    I’ve not got my email either but it’s not the first time that’s happened. If they’re in your account history you’ll be fine. Did you keep a note of your transaction number?

  12. #11
    hibs.net Branch Member BS44's Avatar
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    Quote Originally Posted by kenny-55 View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Bought tickets this afternoon about 2:15 can see them in my history but still no confirmation email
    do I really need it or can I just go pick them up when it’s time ?Tried to resend email twice now but no joy
    Check your account history when you login to the ticketing site. You should see your ticket purchase there.

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