Ticketing ballot question

[greenlad]

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Go to your history on eticketing and it’ll show you your allocated seat. You can also send yourself the confirmation email from there

I've done that and now got the confirmation email so can see where I'm sitting. There's no e-ticket or QR codes though. Do we know when these are issued?

[hibee_girl]

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Go to your history on eticketing and it’ll show you your allocated seat. You can also send yourself the confirmation email from there

[B.H.F.C]

Not looked at the whole thread so don’t know if already mentioned. Noticed this part on the website though.

“Once registered for the ballot, there will be no need to re-apply game by game”

Surely you should have to apply on a game by game basis if they need to continue to use a ballot. Otherwise, you probably have a number of folk in certain ballots for games they can’t actually attend.

[bringbackbenny]

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I've done that and now got the confirmation email so can see where I'm sitting. There's no e-ticket or QR codes though. Do we know when these are issued?

Good question. Email says "*If you are a Season Ticket Holder with a reserved seat when your Season Ticket is not valid, access will be added to your card once you have purchased."

Guess that means you use your season ticket but go to the allocated ballot seat instead?

[danhibees1875]

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Not looked at the whole thread so don’t know if already mentioned. Noticed this part on the website though.

“Once registered for the ballot, there will be no need to re-apply game by game”

Surely you should have to apply on a game by game basis if they need to continue to use a ballot. Otherwise, you probably have a number of folk in certain ballots for games they can’t actually attend.

I hope CEC give us a decent allocation and all of this is worry over nothing in the end.

It'll be majorly disappointing if the 1 league game I can attend after paying for a ST for partial use the last 2 years passes me by due to "reaching capacity" when it's actually an empty seat for someone who only wanted to go to a previous game.

[greenlad]

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Good question. Email says "*If you are a Season Ticket Holder with a reserved seat when your Season Ticket is not valid, access will be added to your card once you have purchased."

Guess that means you use your season ticket but go to the allocated ballot seat instead?

That makes some sort of sense but would be completely at odds with the Arsenal and Santa Coloma matches where the separate Ticketmaster email with the QR codes came through at the same time, even though the confirmation email had the same spiel you've quoted.

[bringbackbenny]

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That makes some sort of sense but would be completely at odds with the Arsenal and Santa Coloma matches where the separate Ticketmaster email with the QR codes came through at the same time, even though the confirmation email had the same spiel you've quoted.

That's right I'd forgotten that! Not that it should make a difference but the previous round wasn't a ballot?

[JimBHibees]

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Not looked at the whole thread so don’t know if already mentioned. Noticed this part on the website though.

“Once registered for the ballot, there will be no need to re-apply game by game”

Surely you should have to apply on a game by game basis if they need to continue to use a ballot. Otherwise, you probably have a number of folk in certain ballots for games they can’t actually attend.

Surely that can't be right you could be getting charged for tickets you don't want.

[WhileTheChief..]

Only season ticket holders can apply so there's nothing to pay for.

[007]

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Not looked at the whole thread so don’t know if already mentioned. Noticed this part on the website though.

“Once registered for the ballot, there will be no need to re-apply game by game”

Surely you should have to apply on a game by game basis if they need to continue to use a ballot. Otherwise, you probably have a number of folk in certain ballots for games they can’t actually attend.

And if you don't apply for the ballot for Ross County because you cannot attend then surely they'll reopen the ballot so you can apply for subsequent games. You would hope so.

[BoomtownHibees]

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Surely that can't be right you could be getting charged for tickets you don't want.

Nothing to pay for from a league game perspective however you could be doing someone out of a ticket that could go when you can’t

[Billy Whizz]

I’m presuming we’re not giving Ross County their usual 50 tickets for the game?

[Alan62]

The excellent Mel from the ticket office has confirmed that if you don't get your requested sections, you would still be allocated a ticket elsewhere if one was available. Which is great news - apart from the lady waiting for the hip replacement who can't climb the stairs.

[hibby6270]

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The excellent Mel from the ticket office has confirmed that if you don't get your requested sections, you would still be allocated a ticket elsewhere if one was available. Which is great news - apart from the lady waiting for the hip replacement who can't climb the stairs.

You’ve met Mrs Hibby6270 then?!!

[Alan62]

Sent from my iPhone using Tapatalk

[hibby6270]

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The excellent Mel from the ticket office has confirmed that if you don't get your requested sections, you would still be allocated a ticket elsewhere if one was available. Which is great news - apart from the lady waiting for the hip replacement who can't climb the stairs.

On a serious note, can anyone confirm if there is a lift/elevator in West Upper South?
Our STs are West Upper North and there is a lift there which the Mrs uses.

[RossScott1991]

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I've done that and now got the confirmation email so can see where I'm sitting. There's no e-ticket or QR codes though. Do we know when these are issued?

Same issue as me. Resent email and have seat numbers etc. Going to just take posters above comment and assume they will be loaded to existing ST cards for me.

[Billy Whizz]

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Same issue as me. Resent email and have seat numbers etc. Going to just take posters above comment and assume they will be loaded to existing ST cards for me.

You’ll get another email with your tickets on them, it won’t be on your season ticket

[Irish_Steve]

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Was that for the European game. I didn't see any instructions for the game on Sunday in the email sent for Sunday's game. I got a ticket for the Euro game so must have done it correctly then but it should be repeated in all comms. There is nothing in the email that instructs how to apply, it just says log in to your account. I'm not a luddite and when comms are sent out they should be very simple to follow and repeated as you have to assume someone is reading this and making their first application. The comms from the club are terrible at the moment imo.

It also nips me with silly things like 2-3 days notice when the ballot closes less than 3 days before the game and also why if it is a ballot conducted by applying as you would buy a ticket for a single game will that put you in the ballot for further games. Say you can't attend another game and you get a seat meaning someone misses out.

This should have been sorted out days ago for the bulk of the tickets, at least the legal amount with the rest sorted when the council decision came through. The council may have been poor but that is a given and the club really need to do so much better

To be honest, I just saw on the notification on Facebook and just repeated the actions I did for the European game - i never read the email lol

[Hermit Crab]

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I’m presuming we’re not giving Ross County their usual 50 tickets for the game?

Had a look on their site Billy, theres nothing about tickets for our game on Sunday.

I think the council are going to be ***** and will not allow away fans at Tynie either when we play them.

[greenlad]

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You’ll get another email with your tickets on them, it won’t be on your season ticket

Yes, mine has just come through

[OstKurve Hibs]

Everyone should just take what they get, no choice for anyone, would save a lot of buggerring about

[Iggy Pope]

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Everyone should just take what they get, no choice for anyone, would save a lot of buggerring about

That’s exactly what is happening there’s no buggering about.

[OstKurve Hibs]

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That’s exactly what is happening there’s no buggering about.

What's the point in being given a first and second choice of where youd prefer to sit if you just get put anywhere ?

[Iggy Pope]

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Same issue as me. Resent email and have seat numbers etc. Going to just take posters above comment and assume they will be loaded to existing ST cards for me.

Ross, this won’t have anything to do with your ST card you can leave that in the drawer. My ST is in a stand that isn’t open. If you have a seat number on your email and your Hibs account history then you’ll get an e-ticket soon. You might need it to sit in your seat, you’ll definitely need it to get through the turnstile.

[Irish_Steve]

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That’s exactly what is happening there’s no buggering about.

some are complaining they can`t have their own seat, one complained that he got tickets but wanted to move. Honestly, I think some of our fans prefer to moan and greet. I`m just happy to be back even with the inevitable soaking with Thursday night`s rain

[RossScott1991]

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Ross, this won’t have anything to do with your ST card you can leave that in the drawer. My ST is in a stand that isn’t open. If you have a seat number on your email and your Hibs account history then you’ll get an e-ticket soon. You might need it to sit in your seat, you’ll definitely need it to get through the turnstile.

Cheers !

[Irish_Steve]

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Cheers !

Just draw a bar-code on a piece of paper and hope for the best

[OstKurve Hibs]

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some are complaining they can`t have their own seat, one complained that he got tickets but wanted to move. Honestly, I think some of our fans prefer to moan and greet. I`m just happy to be back even with the inevitable soaking with Thursday night`s rain

Totally agree, if I'm am lucky enough to get one in the ballot I dont care where I sit,

[Iggy Pope]

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What's the point in being given a first and second choice of where youd prefer to sit if you just get put anywhere ?

There’s only two stands opening. For example, some older less able folks might not fancy their legs getting them up and down the East stairs and would only take the Lower West in any instance. Choice isn’t a bad thing but once you get your allocation there’s absolutely no buggering about with it.