Hibs TV

**ShadesLongThrow** · 29-07-2021 06:51 PM

Just received an email with log in details to test prior to the Motherwell game. Does that mean HibsPass is no more. And does it also mean ST holders are now getting access to away games too?

**Sir David Gray** · 29-07-2021 06:52 PM

Originally Posted by ShadesLongThrow

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Just received an email with log in details to test prior to the Motherwell game. Does that mean HibsPass is no more. And does it also mean ST holders are now getting access to away games too?

I got that email as well - also confused!

We won't be getting the game on Sunday as it's on Sky but not sure about Hibspass.

***Billy Whizz*** · 29-07-2021 07:05 PM

Originally Posted by Sir David Gray

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I got that email as well - also confused!

We won't be getting the game on Sunday as it's on Sky but not sure about Hibspass.

Is this not the free Hibs TV access you get as part of your season ticket for next season

**Sir David Gray** · 29-07-2021 07:09 PM

Originally Posted by Billy Whizz

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Is this not the free Hibs TV access you get as part of your season ticket for next season

It refers to testing your stream ahead of matchday so it definitely suggests that it's for actual live streams.

All very confusing.

***green day*** · 29-07-2021 07:11 PM

Originally Posted by Sir David Gray

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It refers to testing your stream ahead of matchday so it definitely suggests that it's for actual live streams.

All very confusing.

I wondered if (for ST holders) our online TV stuff would be migrated from Hibspass for this season - certainly the logins are the same, and it would be helpful just to have the one favourite for live and the other stuff (interviews, Buzz etc).

Clarification would be good tho

**Sir David Gray** · 29-07-2021 07:16 PM

Originally Posted by green day

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I wondered if (for ST holders) our online TV stuff would be migrated from Hibspass for this season - certainly the logins are the same, and it would be helpful just to have the one favourite for live and the other stuff (interviews, Buzz etc).

Clarification would be good tho

Hopefully get some clarity soon.

Hibspass.com still works albeit there's nothing to watch on it right now.

**ShadesLongThrow** · 29-07-2021 08:13 PM

Originally Posted by green day

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I wondered if (for ST holders) our online TV stuff would be migrated from Hibspass for this season - certainly the logins are the same, and it would be helpful just to have the one favourite for live and the other stuff (interviews, Buzz etc).

Clarification would be good tho

Other thing worth noting is that although it had automatically added my user name and password, it didn't work as it had included an extra leading zero to the reference number in both the user name and password. I removed them and it worked perfectly.

**nellio** · 30-07-2021 09:40 AM

Just tried to check mine now.

Managed to log in no problem.

It says on the site the test runs from 10 AM but there is no test stream? There are no streams at all?

Anyone else tried?

***AFKA5814_Hibs*** · 30-07-2021 09:43 AM

Originally Posted by nellio

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Just tried to check mine now.

Managed to log in no problem.

It says on the site the test runs from 10 AM but there is no test stream? There are no streams at all?

Anyone else tried?

Think it's just the test card with the crowd noise in the background. Worked fine for me also.

***Pete70*** · 30-07-2021 10:50 AM

Originally Posted by AFKA5814_Hibs

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Think it's just the test card with the crowd noise in the background. Worked fine for me also.

I logged in. I saw the test card but the video wouldn't play.
"This video file cannot be played.(Error Code: 232404)"

The article on the fishy site says "And if you encounter any issues please contact the support team via hibstv@streamdigital.tv"

I've now sent off said email.

**007** · 30-07-2021 10:52 AM

Originally Posted by Pete70

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I logged in. I saw the test card but the video wouldn't play.
"This video file cannot be played.(Error Code: 232404)"

The article on the fishy site says "And if you encounter any issues please contact the support team via hibstv@streamdigital.tv"

I've now sent off said email.

Did you try refreshing the screen? That usually sorts that error for me.

***Pete70*** · 30-07-2021 11:14 AM

I received a very quick reply from the Hibs IT guys.

It seems I should have used my Hibs Pass credentials to log in to Hibs TV rather than my Hibs TV user name & password. I don't recall reading that anywhere.

It's now working.

**nellio** · 30-07-2021 12:51 PM

Originally Posted by Pete70

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I received a very quick reply from the Hibs IT guys.

It seems I should have used my Hibs Pass credentials to log in to Hibs TV rather than my Hibs TV user name & password. I don't recall reading that anywhere.

It's now working.

Same issue I had. Working fine now!

***WhileTheChief..*** · 30-07-2021 01:13 PM

I've got 3 different logins for Hibs now, shop, TV and tickets.

The email said i had to ues the weird user name format thing for the TV. I didn't. I just logged in the same way as I did for hibspass last year with the details saved on my pc.

Be good when they get to the stage of 1 login for everything to simplify things.

***BoomtownHibees*** · 30-07-2021 01:15 PM

Originally Posted by WhileTheChief..

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I've got 3 different logins for Hibs now, shop, TV and tickets.

The email said i had to ues the weird user name format thing for the TV. I didn't. I just logged in the same way as I did for hibspass last year with the details saved on my pc.

Be good when they get to the stage of 1 login for everything to simplify things.

Is your Hibspass login no the same “weird user name format thing” as it is now for Hibs TV?

1st name-surname-client id is mine for both

***WhileTheChief..*** · 30-07-2021 01:21 PM

The hibspass.com link has just disappeared so can't check now but my login to hibsTV is a different format and works no problem.

**Andy74** · 30-07-2021 01:24 PM

Was I supposed to get an email from Hibs? Didn't get the earlier one people were talking about either with links to the digital season ticket.

**Sir David Gray** · 30-07-2021 01:32 PM

Originally Posted by WhileTheChief..

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The hibspass.com link has just disappeared so can't check now but my login to hibsTV is a different format and works no problem.

Hibspass.com still works for me.

I'm really confused with this now, will there be any changes from last season in terms of how season ticket holders watch matches that they can't attend in person?

**high bee** · 05-08-2021 05:22 PM

Is the game available for international viewers tonight? I’ve just registered after moving abroad but only have the live audio for U.K. viewers showing when I log in despite having an overseas subscription.

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**~~Bangkok Hibby~~** · 05-08-2021 05:24 PM

Originally Posted by high bee

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Is the game available for international viewers tonight? I’ve just registered after moving abroad but only have the live audio for U.K. viewers showing when I log in despite having an overseas subscription.

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Are you using a vpn? Switch it off.

Edit, I meant to say a vpn linking you to UK

**high bee** · 05-08-2021 05:39 PM

Originally Posted by Bangkok Hibby

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Are you using a vpn? Switch it off.

Edit, I meant to say a vpn linking you to UK

Working now thanks.

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**atticmonkey** · 05-08-2021 06:12 PM

Is the test page a picture yellow background with club badges?

**high bee** · 05-08-2021 06:13 PM

That’s what I’m getting.

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**SJNB Hibby** · 05-08-2021 06:14 PM

Originally Posted by high bee

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That’s what I’m getting.

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Me too----anybody know what time the show is supposed to start?

**SJNB Hibby** · 05-08-2021 06:16 PM

Here we go

**atticmonkey** · 05-08-2021 06:21 PM

[QUOTEthanks. Fuzzy picture here =high bee;6644298]That’s what I’m getting.

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***J-C*** · 05-08-2021 06:47 PM

Not working on my IPTV 😡

***Salisbury Hibby*** · 05-08-2021 06:52 PM

As a season ticket holder with complimentary Hibs TV access and a Hibs TV subscriber I think I might be overpaying? All seems a bit confused.

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