Does anyone know if there’s a deadline to apply for a refund due to the rescheduling? My daughter was supposed to be going with a friend but the email has been missed and the girl who booked says there was a deadline of 9/4 to apply for a refund? That can’t be right?

They fell out last year so I’m dubious about what this girls saying - can’t see anything online and it all refers you back to this email.