How are we doing against target fundings
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07-01-2021 11:30 PM #61
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- Feb 2016
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08-01-2021 09:03 AM #62
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- May 2019
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Marine FC
See that Marine are selling virtual tickets for game against Spurs. Their ground holds approx 3000 fans.
The money raised will help their club across the board.
Come on Hibbys, think we could do with our support !
Lets all contribute the £25 and raise the £100,000 through HSL
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08-01-2021 09:07 AM #63This quote is hidden because you are ignoring this member. Show Quote
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08-01-2021 10:49 AM #64This quote is hidden because you are ignoring this member. Show Quote
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08-01-2021 11:31 AM #65
Folks I should say if anyone is having any issues making their donations please let me know via PM and I'll do my best to help out.
A reminder of ways to pay below:
Already signed up?
Click here to log in and scroll to the 'Make a one-off payment' drop down menu to select the amount you'd like to donate
Not signed up?
Click here and scroll to the 'Single payments' tab to make a one-off donation via GoCardless instruction to your bank.
Want to pay by debit/credit card?
Click here to make a one off donation by credit or debit card via Stripe.
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08-01-2021 12:57 PM #67
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- Jan 2008
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- 459
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08-01-2021 05:48 PM #68
The current donation total for January sits at £5131.
Having spoken with Jim the one-off donations can take 5 working days to clear, therefore this figure is largely made up of regular DD payments.
Hopefully next week we’ll have a better idea of the running total with some of the one-off payments starting to filter through.
The updates here and the sharing on social media are all helping us massively - we’ve got a great chance to make a significant difference this month.
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08-01-2021 06:10 PM #69
I thought had made a donation. Checked my bank transactions and not the case.
I went on the site. Clicked single donation, clicked the size of the sum and filled out my name etc. It keeps taking me to a direct debit link?
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08-01-2021 07:08 PM #70
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- May 2007
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- 2,570
It’s still very clunky Daniel. Why can’t a simple PayPal or GoFundMe page be set up?
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08-01-2021 07:19 PM #71This quote is hidden because you are ignoring this member. Show Quote
The direct debit is simply an instruction to GoCardless to take the donation from your bank - it doesn't mean it'll be a recurring payment if you've clicked the single payment link.
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08-01-2021 07:23 PM #72This quote is hidden because you are ignoring this member. Show Quote
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08-01-2021 07:24 PM #73This quote is hidden because you are ignoring this member. Show Quote
It should be possible to follow the links and make a new one-off donation within a few clicks for members and non-members alike. We're happy to help with any glitches or issues - which thankfully so far have only been a handful.
All things considered don't think there's any need to abandon the system already in use and start using a new one?
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08-01-2021 08:34 PM #74This quote is hidden because you are ignoring this member. Show Quote
Thank you for your comment. It really is as simple and straight forward as this. We are hoping our supporters take the same view.
Hibernian Supporters
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08-01-2021 08:40 PM #75This quote is hidden because you are ignoring this member. Show Quote
We will see the figures increase from next week.
Hibernian Supporters
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08-01-2021 08:44 PM #76This quote is hidden because you are ignoring this member. Show Quote
We can confirm that our payment systems are all working smoothly. Can we remind everyone that a Direct Debit does not mean multiple payments. We know that most folks get the impression that a Direct Debit means payments every month, it doesn't. It simply means that the supporter has given authority to have a payment taken from their bank. Provided you have clicked the "single donation" button that is exactly what will happen. A single one off payment made by "direct debit".
Hibernian Supporters
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08-01-2021 10:09 PM #77This quote is hidden because you are ignoring this member. Show Quote
How are you differentiating all the other random one off payments that HSL receive from those intended for this current campaign?
I know plenty of people (from experience as you’ll know) that just contribute SINGLE DONATIONS when the emotion takes them.
If it’s to be a concerted campaign to raise the money quoted why isn’t it identified so? I could throw an extra £25 at it now and you’d have no idea what it was for.
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08-01-2021 10:21 PM #78This quote is hidden because you are ignoring this member. Show Quote
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08-01-2021 10:27 PM #79This quote is hidden because you are ignoring this member. Show Quote
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08-01-2021 10:43 PM #80This quote is hidden because you are ignoring this member. Show Quote
If you, or anyone else, makes a one off payment of £25 it’ll all be going to the same pot and will be helping raise the targeted amount of £100,000 in January.Last edited by Daniel 1875; 08-01-2021 at 10:49 PM.
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08-01-2021 10:48 PM #81This quote is hidden because you are ignoring this member. Show Quote
That should be made clear on the website though. Anything that deters folk is a hinderance .
Great work though. Our donations make a difference, so get yer wallets open fellow Hibernians.
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09-01-2021 04:34 AM #82
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- May 2007
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It’s not a criticism but I know how you value feedback. Short of it is, regardless of how easy you make think things are, some supporters are finding it a challenge and potential donations are being lost as a result.
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09-01-2021 04:55 AM #83This quote is hidden because you are ignoring this member. Show Quote
Think the fact that almost every time there's a thread about HSL there's always folk asking questions about how to donate etc proves its causing issues and isn't as straight forward as it potentially could be.
Obviously really appreciate the time and effort you guys put in to the running and maintainence of the site! But if there's ways to make it easier then I do think there will be more payments made.
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09-01-2021 09:09 AM #84This quote is hidden because you are ignoring this member. Show Quote
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09-01-2021 09:29 AM #85
I made 2 donations the other day. One from myself and one on behalf of the site and have to say I found it very clunky.
There were repeated issues trying to make a one off payment of £500 using the custom amount option so in the end I made 5 x £100 payments from the specified amount section (which appeared to be the max option?) through my own account instead.
I don't wish to be unduly negative on a thread that is trying to raise money for the club but I'll be totally honest and say that after the 3rd or 4th attempt, had it been my own donation and not one on behalf of the site I would have walked away. I accept a lot of people seem to have no problems making payments but there are regular queries and issues raised both on here and Twitter. It's maybe something to look at moving forward to streamline the process and ensure not even one potential donator is missed.
Anyways back on track. A decent amount raised so far and look forward to seeing regular updates as the amount grows.PM Awards General Poster of The Year 2015, 2016, 2017. Probably robbed in other years
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09-01-2021 09:37 AM #86This quote is hidden because you are ignoring this member. Show Quote
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09-01-2021 10:10 AM #87
I have had my issues with HS account and Daniel managed to sort them out eventually after much effort. But I found making a one off payment very straight forward and I'm surprised at the amount of people who have had issues with it
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09-01-2021 10:13 AM #88
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09-01-2021 10:34 AM #89
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Not aiming this at you and I’ve said this before, and it grates me to say it, but Hearts fans always seem to find a reason to throw more money at their club, whereas Hibs fans seems to find a reason not to.
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09-01-2021 10:38 AM #90This quote is hidden because you are ignoring this member. Show Quote
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