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  1. #781
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by badabing67 View Post
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    Apologises in advance if already mentioned I renewed yesterday, but will we still be using the same ticket to access the ground when we get back in. Also while I'm here does anyone know if we do qualify for the the group stages for the Europa League group stages, will the club offer a Europa League Season Ticket package for the home games. which can be added to the existing season ticket. Obviously after there has be a draw etc and we know who we would be playing. Just a curiosity.
    Hopefully a new card sent out my current cards barcode is fading !


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  3. #782

    Renewal problems !!

    Does anyone know how to resolve the under noted message? Last night I was able to add my 2 tickets to basket and go through the payment process 3 times (including text verification) before being locked out. I have tried again today and unable to add tickets to basket and received the following message!! No answer on either mobile numbers so stuck and unable to renew......any guidance appreciated as keen to give Hibs my money.




    2021-2022 SEASON

    [COLOR=var(--tint-25)]Easter Road Stadium



    FIND TICKETS
    [/COLOR]
    Season Ticket Renewals

    [COLOR=var(--tint-25)]Could not add ALL seats to the basket (some might have made it), usually because they are already locked by someone else.

    [/COLOR]

  4. #783
    @hibs.net private member Rattler's Avatar
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    Quote Originally Posted by WhileTheChief.. View Post
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    Was your seat in the FF upper? If it’s executive or the old singing section that might explain it?

    Can’t think of another reason seats that were being used last season aren’t available now?
    Shouldn't think that's the issue - I have 2 in the FF upper. 1 in the exec section and the other in the old singing bit and they're both showing on mine.

  5. #784
    First Team Regular NthCarolinaHibs's Avatar
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    Quote Originally Posted by badabing67 View Post
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    Apologises in advance if already mentioned I renewed yesterday, but will we still be using the same ticket to access the ground when we get back in. Also while I'm here does anyone know if we do qualify for the the group stages for the Europa League group stages, will the club offer a Europa League Season Ticket package for the home games. which can be added to the existing season ticket. Obviously after there has be a draw etc and we know who we would be playing. Just a curiosity.
    Same ticket to be used next season,as this season,unless your seating option changes..

  6. #785
    Quote Originally Posted by NthCarolinaHibs View Post
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    Same ticket to be used next season,as this season,unless your seating option changes..
    Cheers

  7. #786
    @hibs.net private member bingo70's Avatar
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    Just renewed and moved to the Famous Five upper.

    I am in the section the other side of the singing section, sorry if it’s been spoken about before but does anyone know if there’s still plans for them to move?

  8. #787
    @hibs.net private member .Sean.'s Avatar
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    Quote Originally Posted by bingo70 View Post
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    Just renewed and moved to the Famous Five upper.

    I am in the section the other side of the singing section, sorry if it’s been spoken about before but does anyone know if there’s still plans for them to move?
    Have the no moved to section 45 in the East?
    ''It's always been just part of the culture. Growing up, for most working-class kids, is all about football, music or clothes. You might not have much money, but whatever you have got, you're going to look good.'' - Paul Weller

  9. #788
    @hibs.net private member Oscar T Grouch's Avatar
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    Quote Originally Posted by .Sean. View Post
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    Have the no moved to section 45 in the East?

    ‘Since 1875’ are a big part of the atmosphere at Easter Road Stadium, which is why they relocated to the East Stand in Section 45.

    If you’d like to be in and around them, the core group are based in rows AA and BB of Section 45 of the East Stand and there are spare seats in the surrounding areas.


    Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

  10. #789
    Quote Originally Posted by NthCarolinaHibs View Post
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    Same ticket to be used next season,as this season,unless your seating option changes..
    I'd hope its a full digital option now. Its kind of half worked in the past.

  11. #790
    ADMIN marinello59's Avatar
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    Quote Originally Posted by Brightside View Post
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    I'd hope its a full digital option now. Its kind of half worked in the past.
    It is, it goes in to your digital wallet on your phone.
    Every gimmick hungry yob,
    Digging gold from rock and roll
    Grabs the mic to tell us,
    He'll die before he's sold.

  12. #791
    @hibs.net private member bingo70's Avatar
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    Quote Originally Posted by .Sean. View Post
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    Have the no moved to section 45 in the East?
    Cheers mate.

    No going to lie, breathing a sigh of relief after hearing that, I was dreading the prospect of putting up with that drum all season 😂

    My boy will be disappointed but he’ll get over it.

  13. #792
    Quote Originally Posted by marinello59 View Post
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    It is, it goes in to your digital wallet on your phone.
    Current card doesnt scan in to the Apple wallet. I've been able to use a photo of it in the past but its doesnt currently scan into iPhones unless you use another app.

  14. #793
    ADMIN marinello59's Avatar
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    Quote Originally Posted by Brightside View Post
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    Current card doesnt scan in to the Apple wallet. I've been able to use a photo of it in the past but its doesnt currently scan into iPhones unless you use another app.
    The club sent out emails enabling us to load it up. Even an old codger like me managed to get in in to my Apple wallet.
    Every gimmick hungry yob,
    Digging gold from rock and roll
    Grabs the mic to tell us,
    He'll die before he's sold.

  15. #794
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Hopefully a new card sent out my current cards barcode is fading !
    Mine is in my Apple wallet

  16. #795
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Brightside View Post
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    Current card doesnt scan in to the Apple wallet. I've been able to use a photo of it in the past but its doesnt currently scan into iPhones unless you use another app.
    It does now

  17. #796
    @hibs.net private member Stuart93's Avatar
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    Quote Originally Posted by Brightside View Post
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    Current card doesnt scan in to the Apple wallet. I've been able to use a photo of it in the past but its doesnt currently scan into iPhones unless you use another app.
    My card from this season scanned into my Apple wallet, happy to hear it’ll be the same one if/when we get back

  18. #797
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Stuart93 View Post
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    My card from this season scanned into my Apple wallet, happy to hear it’ll be the same one if/when we get back
    Only thing is we haven’t been able to test it at the turnstiles

  19. #798
    @hibs.net private member Scouse Hibee's Avatar
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    Quote Originally Posted by Brightside View Post
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    Current card doesnt scan in to the Apple wallet. I've been able to use a photo of it in the past but its doesnt currently scan into iPhones unless you use another app.
    Yes it does.

  20. #799
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Scouse Hibee View Post
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    Yes it does.
    Thank you for purchasing a season ticket for 2020/2021 at Easter Road, your support is greatly appreciated by everyone at the club.
    If you have renewed your season ticket, please remember to retain your existing season card for the new campaign. You will not be issued with a new season card, unless you have changed price class, moved seat or are a new season ticket holder.
    All supporters will also this year receive a digital version of their season ticket by email as we get close to the start of the season.
    If you have purchased a concessionary ticket, the appropriate ID will be checked before your season ticket is activated or posted, as applicable.
    We look forward to seeing you at Easter Road for the new season ahead. #WeAreAllHibs
    If you have any questions, you can email us at tickets@hibernianfc.co.uk

  21. #800
    Is the digital ticket to watch games on HibsPass

  22. #801
    @hibs.net private member Mon Dieu4's Avatar
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    Quote Originally Posted by badabing67 View Post
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    Is the digital ticket to watch games on HibsPass
    it's just a copy of your season ticket and QR code you can keep on your phone incase you prefer using that rather than your card

  23. #802
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    Hats off to the ticket office. After my woes yesterday going for the instalment option and being oblivious to the free credit option they sorted me out and I have now renewed my two tickets. They have also passed my comments regarding the ST email on to the comms team so hopefully that will be much clearer for anyone still to purchase.

  24. #803
    @hibs.net private member Scouse Hibee's Avatar
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    Quote Originally Posted by Billy Whizz View Post
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    Thank you for purchasing a season ticket for 2020/2021 at Easter Road, your support is greatly appreciated by everyone at the club.
    If you have renewed your season ticket, please remember to retain your existing season card for the new campaign. You will not be issued with a new season card, unless you have changed price class, moved seat or are a new season ticket holder.
    All supporters will also this year receive a digital version of their season ticket by email as we get close to the start of the season.
    If you have purchased a concessionary ticket, the appropriate ID will be checked before your season ticket is activated or posted, as applicable.
    We look forward to seeing you at Easter Road for the new season ahead. #WeAreAllHibs
    If you have any questions, you can email us at tickets@hibernianfc.co.uk
    Which you were able to do with the current card, I have in my iPhone wallet, or is this something different?

  25. #804
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Scouse Hibee View Post
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    Which you were able to do with the current card, I have in my iPhone wallet, or is this something different?
    My old never worked at the turnstiles, even on full brightness, there were quite a few like you, who used them fine

  26. #805
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    Renewed earlier for me and got the seat behind me for my little girl (she's only 7 months but seats don't often come up where I am).
    The youngest ST holder?

  27. #806
    @hibs.net private member tamig's Avatar
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    Quote Originally Posted by Brightside View Post
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    I'd hope its a full digital option now. Its kind of half worked in the past.
    Depends what you mean by full digital. Not everyone who goes to games will own a smart phone.

  28. #807
    Had an email saying that my payment is covered by monthly sums. Anyone know how much they will be for the full £420 ST?

  29. #808
    Quote Originally Posted by Mon Dieu4 View Post
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    it's just a copy of your season ticket and QR code you can keep on your phone incase you prefer using that rather than your card

    Right perfect cheers m8

  30. #809
    @hibs.net private member Ryan91's Avatar
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    Quote Originally Posted by eaststandJJ View Post
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    Had an email saying that my payment is covered by monthly sums. Anyone know how much they will be for the full £420 ST?
    Depends on if it's the 4 month DD, 6 month DD or the finance plan

  31. #810
    @hibs.net private member
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    Quote Originally Posted by HairyMM View Post
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    Does anyone know how to resolve the under noted message? Last night I was able to add my 2 tickets to basket and go through the payment process 3 times (including text verification) before being locked out. I have tried again today and unable to add tickets to basket and received the following message!! No answer on either mobile numbers so stuck and unable to renew......any guidance appreciated as keen to give Hibs my money.




    2021-2022 SEASON

    [COLOR=var(--tint-25)]Easter Road Stadium



    FIND TICKETS
    [/COLOR]
    Season Ticket Renewals

    [COLOR=var(--tint-25)]Could not add ALL seats to the basket (some might have made it), usually because they are already locked by someone else.

    [/COLOR]
    I'm getting the same issue. I tried to renew last night and couldn't get the payment to work (didn't recognise my card as being correct type) and eventually it kicked me out saying I'd made too many attempts to buy it.
    Tried again this evening and I got the same message as you. Will try later tonight and if it doesn't work then I'm going to email the club. So frustrating when I'm trying to give them money!

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