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  1. #751
    @hibs.net private member Jamesie's Avatar
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    Early Bird pricing ran until 3 July last year - wonder how long weíll see it in place for this time


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  3. #752
    @hibs.net private member StevieC's Avatar
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    Quote Originally Posted by wookie70 View Post
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    I looked at Direct debit and the blurb never said anything about 6 monthly payments. You would have needed to know that before choosing and as I went straight from renewal email using the buy now link I was unaware there was even a interest free option. I only found that out reading this thread later.

    I'll leave it there as most look like they have navigate their way to their chosen option and had awareness of everything they were signing up for. I'll wait for the ticket office to get back to me and I am sure they will sort it out.
    I did the same, straight from email to renewal .. and at no point did it mention what was involved with the Direct Debit option.

    It was only after coming on here, and following the links kindly shared, that I found out what the Direct Debit option was.
    But you know it ain't all about wealth,
    as long as you make a note to .. EXPRESS YOURSELF!

  4. #753
    @hibs.net private member Radium's Avatar
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    Quote Originally Posted by WhileTheChief.. View Post
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    When I went to pay, I had the option for paying with card, direct debit or instalment plan.

    I had to choose one. You must have had to do the same?
    As someone who would have taken on the 6 month payment plan, I didnít pick up on the meaning behind direct debit and have paid £70 to another company for my season tickets. I hadnít seen mention of the club payment options.

    This is on me and I made that decision.

    What is positive about this thread is that others who might make the same mistake/ not pick up on what is on offer, will be aware.

    I wonít be complaining to the club or the finance company that were good enough to give me credit.

    My hope would be that the club consider my experience (and that of others) and look at how others can be stopped from making the same mistake.

    Will teach me for doing it quickly during my lunch rather than waiting till I finished.


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  5. #754
    Quote Originally Posted by Jamesie View Post
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    Early Bird pricing ran until 3 July last year - wonder how long weíll see it in place for this time
    Especially since we're about a month later in putting the season tickets on sale this year.

  6. #755
    @hibs.net private member JohnM1875's Avatar
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    Over 1000 sold in the first day is some effort! Well played to all who have done so!!

  7. #756
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    Question. If you choose one of the finance options , 6 months or 4 monthly payments. Can you pay it up quicker once you have agreed to it or is that set in stone

  8. #757
    @hibs.net private member StevieC's Avatar
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    Quote Originally Posted by RossScott1991 View Post
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    Question. If you choose one of the finance options , 6 months or 4 monthly payments. Can you pay it up quicker once you have agreed to it or is that set in stone
    Itís not so much a choice and more about when you sign up. If you sign up for it now itís 6 months. If you sign up at the end of next month itís 4 months.

    Nothing I could see about early repayment, but Iím sure if you wanted to the ticket office would facilitate that once it was open.
    But you know it ain't all about wealth,
    as long as you make a note to .. EXPRESS YOURSELF!

  9. #758
    resident moaning git DaveF's Avatar
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    Renewed. Hopefully I see the inside of ER and Robbie's in August.

  10. #759
    Quote Originally Posted by StevieC View Post
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    I did the same, straight from email to renewal .. and at no point did it mention what was involved with the Direct Debit option.

    It was only after coming on here, and following the links kindly shared, that I found out what the Direct Debit option was.
    Quote Originally Posted by Radium View Post
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    As someone who would have taken on the 6 month payment plan, I didnít pick up on the meaning behind direct debit and have paid £70 to another company for my season tickets. I hadnít seen mention of the club payment options.

    This is on me and I made that decision.

    What is positive about this thread is that others who might make the same mistake/ not pick up on what is on offer, will be aware.

    I wonít be complaining to the club or the finance company that were good enough to give me credit.

    My hope would be that the club consider my experience (and that of others) and look at how others can be stopped from making the same mistake.

    Will teach me for doing it quickly during my lunch rather than waiting till I finished.


    Sent from my iPhone using Tapatalk
    Thereís normally a ďcooling offĒ period with finance applications. Itís likely youíll have a few days to cancel the application and then reapply for the direct debit scheme.

    https://www.citizensadvice.org.uk/debt-and-money/borrowing-money/cancelling-a-loan-or-credit-agreement/

  11. #760
    @hibs.net private member HibbyAndy's Avatar
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    Sorry for being thick but how do you renew ? It's Showing me a map of the seating arrangements and what stand and what seats to click on but i can't click on my own seats

    In years gone by i just go to my basket and the seats are their to renew

  12. #761
    @hibs.net private member HibbyAndy's Avatar
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    Had to link my account with Eticketing so sorted


    Renewed x2

  13. #762
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Sorry for being thick but how do you renew ? It's Showing me a map of the seating arrangements and what stand and what seats to click on but i can't click on my own seats

    In years gone by i just go to my basket and the seats are their to renew
    Click on notifications after you log on Andy
    Then renew😀

  14. #763
    @hibs.net private member O'Rourke3's Avatar
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    Quote Originally Posted by Billy Whizz View Post
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    Click on notifications after you log on Andy
    Then renew
    Log in first. I had the same issue for a couple of mins.. .

    Sent from my SM-G965F using Tapatalk

  15. #764
    Renewed - see it as my membership to my local community club.

    Obviously possible may not get to see every game but trying to help the club grow further and compete is important.

    Also understand everyoneís circumstances but hopefully we can get good numbers signing up.

  16. #765
    First Team Breakthrough
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    Renewed 4 in ff lower first season for my 6 year old granddaughter donít know whoís more excited me or her lost her daddy to Covid last year he was a big hibby and was planning to take her gonna be very emotional first time we are allowed in ggtth

  17. #766
    Testimonial Due ahibby's Avatar
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    Quote Originally Posted by Garymcl View Post
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    Renewed 4 in ff lower first season for my 6 year old granddaughter donít know whoís more excited me or her lost her daddy to Covid last year he was a big hibby and was planning to take her gonna be very emotional first time we are allowed in ggtth
    Sad and heart warming thanks for sharing. Puts situations into perspective.

  18. #767
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    Iím swithering on season tickets for me and the boy, Iím unsure if heís too young yet to be honest just turned 5 so just looking at options, in the family section FF Lower there is a adult option and adult family option whatís the difference? both the same price is the child ticket at £50 only available with the adult family option? Child ticket prices at £85 in west lower where Iím also considering

  19. #768
    @hibs.net private member weecounty hibby's Avatar
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    Quote Originally Posted by HibbyAndy View Post
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    Sorry for being thick but how do you renew ? It's Showing me a map of the seating arrangements and what stand and what seats to click on but i can't click on my own seats

    In years gone by i just go to my basket and the seats are their to renew
    That's exactly the same issue as I have and got the same advice yesterday to no avail. Have emailed the ticket office to try to sort it. It is still the same for me today

  20. #769
    Quote Originally Posted by Garymcl View Post
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    Renewed 4 in ff lower first season for my 6 year old granddaughter donít know whoís more excited me or her lost her daddy to Covid last year he was a big hibby and was planning to take her gonna be very emotional first time we are allowed in ggtth
    Wow, terribly sad. We sometimes forget that there are real people and tragedy behind the numbers.
    I hope the football can bring you both some happiness next season.

  21. #770
    @hibs.net private member HibbyAndy's Avatar
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    Quote Originally Posted by weecounty hibby View Post
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    That's exactly the same issue as I have and got the same advice yesterday to no avail. Have emailed the ticket office to try to sort it. It is still the same for me today
    I logged out then logged back in then something popped up telling me to Link my account to E ticketing , Basically put in your client ref number in a box , Soon as i done that it told me i have 2 season tickets to renew in my basket , Hope you get it sorted mate

  22. #771
    gloryhunter
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    Quote Originally Posted by wookie70 View Post
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    I stupidly clicked instalment plan instead of direct debit. Is there a way, without contacting the ticket office to change now or do I just bite the bullet and pay extra.

    I clicked Direct Debit by mistake. Emailed ticket office yesterday and got a reply this morning saying it had been cancelled and my seat would now show as available to me again.
    Just need to do it again but at a pace relative to my pc competence (don't even have a smart phone, the one I have is only one step up from an abacus)

  23. #772
    Testimonial Due Booked4Being-Ugly's Avatar
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    Quote Originally Posted by weecounty hibby View Post
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    That's exactly the same issue as I have and got the same advice yesterday to no avail. Have emailed the ticket office to try to sort it. It is still the same for me today
    Have you set yourself up with single sign-on and signed into your account?

  24. #773
    @hibs.net private member weecounty hibby's Avatar
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    Quote Originally Posted by Booked4Being-Ugly View Post
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    Have you set yourself up with single sign-on and signed into your account?
    Yes, done all that. It recognises that it's me, has my name, client ref numbers all correct etc. Just no notifications or opportunity to buy my tickets

  25. #774
    Testimonial Due Booked4Being-Ugly's Avatar
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    Quote Originally Posted by weecounty hibby View Post
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    Yes, done all that. It recognises that it's me, has my name, client ref numbers all correct etc. Just no notifications or opportunity to buy my tickets
    Ok, sorry man, just checking. I just checked mines and there is a small inconspicuous 'sign in' link at the top of the page. When i click on that I can see my ST's sitting there after clicking SEASON TICKETS.

    Hope you get sorted.
    Last edited by Booked4Being-Ugly; 21-04-2021 at 09:50 AM.

  26. #775
    @hibs.net private member weecounty hibby's Avatar
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    Quote Originally Posted by Booked4Being-Ugly View Post
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    Ok, sorry man, just checking. I just checked mines and there is a small inconspicuous 'sign in' link at the top of the page. When i click on that I can see my ST's sitting there after clicking SEASON TICKETS.

    Hope you get sorted.
    No problem. Happy to take any advice. Have also used the log in button and again it takes me to the ticket page, recognises me and my client ref but no option to buy. Guess I'll need to wait on TO getting back to me

  27. #776
    @hibs.net private member
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    Quote Originally Posted by Radium View Post
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    As someone who would have taken on the 6 month payment plan, I didn’t pick up on the meaning behind direct debit and have paid £70 to another company for my season tickets. I hadn’t seen mention of the club payment options.

    This is on me and I made that decision.

    What is positive about this thread is that others who might make the same mistake/ not pick up on what is on offer, will be aware.

    I won’t be complaining to the club or the finance company that were good enough to give me credit.

    My hope would be that the club consider my experience (and that of others) and look at how others can be stopped from making the same mistake.

    Will teach me for doing it quickly during my lunch rather than waiting till I finished.


    Sent from my iPhone using Tapatalk
    The club just replied to me as I mistakenly took out the finance option. I didn't follow through with the emails V12 sent so have not signed the agreement with them. The club have said phone V12, cancel the arrangement, let them know and then they can reset the system and you can go in via the DD option. I wonder how many the poor comms on this has caught out. Just off the phone to V12 and it only took 5 mins to sort out. Hopefully hear back from the club soon and get on with buying my two STs
    Last edited by wookie70; 21-04-2021 at 10:35 AM.

  28. #777
    @hibs.net private member weecounty hibby's Avatar
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    Quote Originally Posted by weecounty hibby View Post
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    No problem. Happy to take any advice. Have also used the log in button and again it takes me to the ticket page, recognises me and my client ref but no option to buy. Guess I'll need to wait on TO getting back to me
    Just checked again to make sure it wasn't me just being stupid. Everything seems to be fine, SSO sorted, profile OK, accounts linked, client ref ok, name ok but no option to buy my seats.

  29. #778
    @hibs.net private member WhileTheChief..'s Avatar
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    Was your seat in the FF upper? If itís executive or the old singing section that might explain it?

    Canít think of another reason seats that were being used last season arenít available now?

  30. #779
    @hibs.net private member weecounty hibby's Avatar
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    Quote Originally Posted by WhileTheChief.. View Post
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    Was your seat in the FF upper? If itís executive or the old singing section that might explain it?

    Canít think of another reason seats that were being used last season arenít available now?
    Nah, not fancy enough for exec and not daft enough for SS anymore. Maybe the folk around me have complained and I'm no getting back!

  31. #780
    Apologises in advance if already mentioned I renewed yesterday, but will we still be using the same ticket to access the ground when we get back in. Also while I'm here does anyone know if we do qualify for the the group stages for the Europa League group stages, will the club offer a Europa League Season Ticket package for the home games. which can be added to the existing season ticket. Obviously after there has be a draw etc and we know who we would be playing. Just a curiosity.

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