Official Site: SEASON TICKET UPDATE | 10000 AND COUNTING!

[Jamesie]

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Has anyone tried logging on to the eTicketing system lately? I renewed my season ticket on the first day of sales, and when I click on the “Account” tab it says “Memberships: None”. I also don’t see any tickets to manage or any reserved seats. I also can’t seem to get past 30 second previews when I log in to Hibs TV and it says I need to renew my subscription. My payment is being taken from V12 every money however. Anyone seeing anything similar when they log on?

I'd expect that to resolve itself after 5pm tonight

[penihibs]

Looks like they've moved it to Friday now☹️

[WhileTheChief..]

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3rd email in past three days and no reply. Been trying on phone all day, all to no avail as it always rings out.

There’s no one working in the stadium until August 1.

When they called me the lad was working from home and called from a mobile number.

[Hillsidehibby]

I emailed last Friday and they got back to me today. Very helpful (Lynn) and tried to accommodate a very big ask to get 4 together in West Upper. Gave me a couple of alternatives and the only 4 together were slight restricted view with a handrail..

Decided to stay put.

[Scouse Hibee]

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Cheers

👍

Now confirmed as Friday. Still working through the moves so time for folk still to be called.

[Jamesie]

Found this very high resolution image of the East Stand, which is great for plotting any seat move:
https://images.app.goo.gl/XYVNnRxDbqdDi9fB8

We know that seat 1 is to the far left as we face the East Stand, and seat 232 is at the far right (ie Dunbar end).

Row A is obviously obscured by the hoardings. Can anyone tell me - in terms of Row D and its interaction with the disabled section - if it is the case that there simply isn’t a seat D1 - D60-odd, and the Row D numbering after the disabled section thereafter remains sequential with Rows A-C? To put that in some context, by way of example is seat D100 immediately behind seat C100? Thanks!

[hibbysam]

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Found this very high resolution image of the East Stand, which is great for plotting any seat move:
https://images.app.goo.gl/XYVNnRxDbqdDi9fB8

We know that seat 1 is to the far left as we face the East Stand, and seat 232 is at the far right (ie Dunbar end).

Row A is obviously obscured by the hoardings. Can anyone tell me - in terms of Row D and its interaction with the disabled section - if it is the case that there simply isn’t a seat D1 - D60-odd, and the Row D numbering after the disabled section thereafter remains sequential with Rows A-C? To put that in some context, by way of example is seat D100 immediately behind seat C100? Thanks!

I’m sure D is below the walkway (we have four rows, one hidden in that picture as it is at ground level), so think it would be E that is the row behind the disabled section.

How it is numbered, I’ve no idea unfortunately. Would think it would follow the numbers of the rows in front though, as when you come out of the concourse the signs that point you in the direction of your seat are always the same.

[WWFTWTG]

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Anyone got a picture of the seating chart that is on the wall in the ticket office?

Looking for this too - specifically west stand upper?

Or can someone advise row letters from front to back, thanks.

[Hillsidehibby]

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Looking for this too - specifically west stand upper?

Or can someone advise row letters from front to back, thanks.

West Upper is AA at the front

[Scouse Hibee]

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Looking for this too - specifically west stand upper?

Or can someone advise row letters from front to back, thanks.

AA is front row

[WWFTWTG]

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West Upper is AA at the front

Thanks, someone else said front row is BB - so where is BB?

[Scouse Hibee]

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Thanks, someone else said front row is BB - so where is BB?

Ah sorry mate that might be right I am in HH and just assumed it would be AA at front

[nonshinyfinish]

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Thanks, someone else said front row is BB - so where is BB?

The rows go AA at the front to about PP or QQ at the back. I guess there might be some specific places where there's no row AA for whatever reason, but generally AA is the front row and BB is the second.

Before I moved away my ST seat was row AA in the West Upper, best view in the ground IMO.

[WWFTWTG]

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The rows go AA at the front to about PP or QQ at the back. I guess there might be some specific places where there's no row AA for whatever reason, but generally AA is the front row and BB is the second.

Before I moved away my ST seat was row AA in the West Upper, best view in the ground IMO.

Cheers

[Keith_M]

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Thanks, someone else said front row is BB - so where is BB?

There's definitely an AA in the West Upper.

Maybe they were thinking of the West Lower, as that starts with row B (row A was removed when the East stand was built and the pitch moved slightly to the west).

[Cardinal G]

Just had call from Samantha in ticket office, can't praise her enough. Managed to get 2 seats changed to from West Lower to West Upper in row AA.
She said they were inaudated with requests and had received nearly 100 emails today alone.

[Golden Bear]

Due to the present uncertainty, I wasn't going to renew this Season but when push comes to shove then I will do my duty.

By now, I've probably lost my regular seat in the west upper but the online season ticket purchase facility seem to be unavailable at the moment.

Or am I being daft?

[CallumLaidlaw]

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Due to the present uncertainty, I wasn't going to renew this Season but when push comes to shove then I will do my duty.

By now, I've probably lost my regular seat in the west upper but the online season ticket purchase facility seem to be unavailable at the moment.

Or am I being daft?

Yeah, offline til tomorrow while they deal with seat move requests


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[Golden Bear]

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Yeah, offline til tomorrow while they deal with seat move requests


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Thanks.

I'll try again tomorrow then.

[NikGunnarsson]

I first emailed last week, but have now been simply told I have to wait until Friday to see what I can get. Did anyone else get this? Understand they are really busy but disappointed if other people have been given options of seats etc as we didn't get any of that service at all. 😔

[Since90+2]

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Due to the present uncertainty, I wasn't going to renew this Season but when push comes to shove then I will do my duty.

By now, I've probably lost my regular seat in the west upper but the online season ticket purchase facility seem to be unavailable at the moment.

Or am I being daft?

I'd try and contact the ticket office to see if you can get your seat before they go on sale.

[Keith_M]

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Due to the present uncertainty, I wasn't going to renew this Season but when push comes to shove then I will do my duty.

By now, I've probably lost my regular seat in the west upper but the online season ticket purchase facility seem to be unavailable at the moment.

Or am I being daft?

No, you're not.

I was wondering where it had gone as well.

[Golden Bear]

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I'd try and contact the ticket office to see if you can get your seat before they go on sale.

Good idea. I've fired off an e mail, its a case of nothing ventured, nothing gained.

[Danderhall Hibs]

All sorted for me 👍🏼

[Scouse Hibee]

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All sorted for me 👍🏼

Did you get four together?

[villager]

Emailed the ticket office on friday last week, got a call Tuesday, moved 2 ST's and bought 2 new ones next to them paying by card over the phone.

Aidan made it really easy, getting us where we wanted to be in sec 43 of the east. Great service at what is obviously a really busy time.

[Golden Bear]

Fantastic service from the ticket office staff. I e mailed them an hour and half ago saying that I had changed my mind and now intended to renew. Half an hour ago a member of staff phoned me back saying that my seat had already been allocated but offered me a replacement in the row in front of where I was but nearer the centre circle.

That will do me fine so I paid for it there and then. Almost 10500 now sold according to the guy who phoned me.

[Danderhall Hibs]

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Did you get four together?

I did mate - I was given 4 different choices with 4 seats together.

[Scouse Hibee]

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I did mate - I was given 4 different choices with 4 seats together.

Brilliant 👍

[blackpoolhibs]

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Fantastic service from the ticket office staff. I e mailed them an hour and half ago saying that I had changed my mind and now intended to renew. Half an hour ago a member of staff phoned me back saying that my seat had already been allocated but offered me a replacement in the row in front of where I was but nearer the centre circle.

That will do me fine so I paid for it there and then. Almost 10500 now sold according to the guy who phoned me.

WOW.