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  1. #1

    Turnstile issues

    Quite pleased with the effort today and glad to be in for the kickoff. Did anyone else have problems getting in today. My season ticket wouldn't give me access to West Upper. Steward scanned my card and told me I was already in. Rescanned it a couple of times and let me through. No problems last week same card same turnstile.


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  3. #2
    Quote Originally Posted by telford hibbee View Post
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    Quite pleased with the effort today and glad to be in for the kickoff. Did anyone else have problems getting in today. My season ticket wouldn't give me access to West Upper. Steward scanned my card and told me I was already in. Rescanned it a couple of times and let me through. No problems last week same card same turnstile.
    ''
    Problems for me today in FF Lower - ST didn't let me in so went to steward who scanned it and it said ''already used'', I was initially told I had to go ticket office to get it 're-set', but with my son already away in, common sense eventually prevailed and they just let me through.

  4. #3
    My card was declined and I was pointed in the direction of a steward who scanned the ticket and basically reset it. It seemed to me like there was a problem with the scanner in the turnstile maybe not reacting when the ticket is scanned. so you end up scanning it twice because you don't think it worked the first time.

  5. #4
    Worked perfectly for me in the FF upper today.

    One of many things that was much improved.
    PM Awards General Poster of The Year 2015, 2016, 2017. Probably robbed in other years

  6. #5
    @hibs.net private member weecounty hibby's Avatar
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    1st time this season that me and the laddie have got into the FF upper with no turnstile issues. I knew it was an omen for a decent result!!

  7. #6
    @hibs.net private member hibee_girl's Avatar
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    Was fine in the East today too

  8. #7
    @hibs.net private member overdrive's Avatar
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    Has been fine in the FF Upper (East side) turnstiles the past two games.

  9. #8
    Arrived about 2 mins late today at west stand lower - no queues so thought they must be working OK - had to go to all four gates before one worked!

  10. #9
    Testimonial Due SON OF PADDY's Avatar
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    West stand lower no problem at all 😉

  11. #10
    Testimonial Due hibby6270's Avatar
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    First time turnstile 24 for the West Upper has worked for me this season. Long may it continue.

  12. #11
    First Team Breakthrough TheCabbage's Avatar
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    Scanned and in under 2 seconds turnstile 23 for west upper

  13. #12
    Good to know all of this.

    The scanning and system performance is quicker but there is clearly still some small errors (had a guest who had his declined today (e-ticket) but when I used it on my phone it worked for him - bit embarrassing for a minute but Perseverance).

  14. #13
    @hibs.net private member Speedy's Avatar
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    Worked fine for me

  15. #14
    Left by mutual consent!
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    I’ve never had any issues getting in, it’s getting out that’s the problem. ( East Stand )

  16. #15
    Coaching Staff MrRobot's Avatar
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    No issues getting in but season tickets were getting checked again by security once in the stand for some reason?

  17. #16
    @hibs.net private member erin go bragh's Avatar
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    FF lower , ticket scanned but turnstile wouldn’t turn .
    Steward standing at the open doors scanned and reset and let me through.
    Much better than being told to go round to the to .
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  18. #17
    Testimonial Due
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    Glad LD's to do list is being worked through.

  19. #18
    Quote Originally Posted by HibbyCal View Post
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    No issues getting in but season tickets were getting checked again by security once in the stand for some reason?
    What stand was that in? Didn't see any of that in the East.

    Sent from my SM-G960F using Tapatalk

  20. #19
    Coaching Staff MrRobot's Avatar
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    Quote Originally Posted by Steven79 View Post
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    What stand was that in? Didn't see any of that in the East.

    Sent from my SM-G960F using Tapatalk
    was in the east man, away stand side.

  21. #20
    @hibs.net private member
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    With the old system, as far as I'm aware, a green light and a ping sound indicated your card had been accepted, this didn't happen for me last week and again y'day at turnstile 28 (FF Upper).
    All a bit confusing for us auld yins. :(

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