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  1. 19-07-2019 08:00 AM #1
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  2. 19-07-2019 08:48 AM #2
    elevengoats
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    Well, funnily enough they charged me £15 instead of £13 (even though I'm a season ticket holder) when I bought my ticket 10 days ago.
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  3. 19-07-2019 08:48 AM #3
    Brightside
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    Quote Originally Posted by elevengoats View Post
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    Well, funnily enough they charged me £15 instead of £13 (even though I'm a season ticket holder) when I bought my ticket 10 days ago.
    Did you choose the adult (STH) option.
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  4. 19-07-2019 08:51 AM #4
    BoomtownHibees
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    Quote Originally Posted by elevengoats View Post
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    Well, funnily enough they charged me £15 instead of £13 (even though I'm a season ticket holder) when I bought my ticket 10 days ago.
    How much did it tell you on your order summary before placing the order?
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  5. 19-07-2019 08:52 AM #5
    elevengoats
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    Quote Originally Posted by underscore View Post
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    Did you choose the adult (STH) option.
    Ahh, too long ago to remember. Considering I had logged in when buying the ticket, surely the system 'saw' I'm a season ticket holder. Anyway, not a big deal just wondering if they have reduced the price recently or smth.
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  6. 19-07-2019 08:53 AM #6
    elevengoats
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    Quote Originally Posted by BoomtownHibeys View Post
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    How much did it tell you on your order summary before placing the order?
    £15 + £1 post
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  7. 19-07-2019 08:53 AM #7
    Brightside
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    Quote Originally Posted by elevengoats View Post
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    Ahh, too long ago to remember. Considering I had logged in when buying the ticket, surely the system 'saw' I'm a season ticket holder. Anyway, not a big deal just wondering if they have reduced the price recently or smth.
    Nope it doesn’t. Agreed it’s not great as it should auto pick that ticket for you.
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  8. 19-07-2019 09:43 AM #8
    wookie70
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    Quote Originally Posted by elevengoats View Post
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    Ahh, too long ago to remember. Considering I had logged in when buying the ticket, surely the system 'saw' I'm a season ticket holder. Anyway, not a big deal just wondering if they have reduced the price recently or smth.
    You may have been buying a ticket for a non STH so the system needs to make you specify. It is a dreadful system but not sure we can blame it on this occasion
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  9. 19-07-2019 10:04 AM #9
    elevengoats
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    Quote Originally Posted by wookie70 View Post
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    You may have been buying a ticket for a non STH so the system needs to make you specify. It is a dreadful system but not sure we can blame it on this occasion
    Nah, not blaming at all. System does need to be improved but people like me need to actually pay attention before randomly clicking somewhere. :)
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