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  1. #1

    Changing seat online

    How do I do this?


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  3. #2
    Canít be done on the ticketmaster portal V.

    call 0844 844 1875 and select option 2 (calls cost 7p per minute, plus SAC) or send tickets@hibernianfc.co.uk an email.

    Alternatively, the Hibernian Ticket Office in person.

  4. #3
    Quote Originally Posted by Power View Post
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    Canít be done on the ticketmaster portal V.

    call 0844 844 1875 and select option 2 (calls cost 7p per minute, plus SAC) or send tickets@hibernianfc.co.uk an email.

    Alternatively, the Hibernian Ticket Office in person.
    Poor stuff in this day and age. Plus a premium rate number - why no ď03Ē number to keep the cost down?

  5. #4
    Testimonial Due Cocaine&Caviar's Avatar
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    Quote Originally Posted by Danderhall Hibs View Post
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    Poor stuff in this day and age. Plus a premium rate number - why no ď03Ē number to keep the cost down?
    Its 7 pence a minute...

    Not exactly Babestation prices

  6. #5
    Quote Originally Posted by Cocaine&Caviar View Post
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    Its 7 pence a minute...

    Not exactly Babestation prices
    I wouldnít know. Itís more than £0 though?

    That and thereís no other option for those who donít live next to the stadium to nip in during business hours when most folk are at work.

  7. #6
    Testimonial Due Cocaine&Caviar's Avatar
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    Quote Originally Posted by Danderhall Hibs View Post
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    I wouldnít know. Itís more than £0 though?

    That and thereís no other option for those who donít live next to the stadium to nip in during business hours when most folk are at work.
    I'm based in Bonnyrigg, and phoned this week to get seats moved and it took 4 minutes - 28 pence.

    If anything is worth moaning about, its the transaction and booking fees, not a 7p a minute line...

  8. #7
    @hibs.net private member StevieC's Avatar
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    Quote Originally Posted by Cocaine&Caviar View Post
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    Its 7 pence a minute...

    Not exactly Babestation prices
    You are finished in less than 3 minutes on Babestation

    Ticketmaster have you hanging on for an hour, then disconnect you and make you start from the beginning again! I'm sure there was someone saying they spent about £40 in phone calls to Ticketmaster for tickets for a game last season.

    I agree with the previous post, these lines should be 01/02/03 numbers
    But you know it ain't all about wealth,
    as long as you make a note to .. EXPRESS YOURSELF!

  9. #8
    Quote Originally Posted by Power View Post
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    Canít be done on the ticketmaster portal V.

    call 0844 844 1875 and select option 2 (calls cost 7p per minute, plus SAC) or send tickets@hibernianfc.co.uk an email.

    Alternatively, the Hibernian Ticket Office in person.
    K,

    Canít make it into TO as working away. Have sent an email with my request this evening - any idea on when you think I can expect a reply?

    Cheers

  10. #9
    Quote Originally Posted by BouncerRoss View Post
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    K,

    Canít make it into TO as working away. Have sent an email with my request this evening - any idea on when you think I can expect a reply?

    Cheers
    They were very sharp on emails yesterday, in and out, so hopefully tomorrow but always assume a couple of days.

  11. #10
    Quote Originally Posted by Power View Post
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    They were very sharp on emails yesterday, in and out, so hopefully tomorrow but always assume a couple of days.
    Cheers

  12. #11
    First Team Breakthrough
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    Thumbs Up

    I called up yesterday to change my seat. Very easy and straight forward. the call lasted less than 1 minute so cost only 7p

  13. #12
    Quote Originally Posted by Power View Post
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    They were very sharp on emails yesterday, in and out, so hopefully tomorrow but always assume a couple of days.
    Sorted by 930am.

    Superb service - highly recommend emailing, they will call you.

  14. #13
    Quote Originally Posted by BouncerRoss View Post
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    Sorted by 930am.

    Superb service - highly recommend emailing, they will call you.
    Totally agree. I emailed the day it went live again, phones busy, TO queue busy, got a reply within 45 minutes confirming my seat moved to my first choice seat. Great service, and free.

  15. #14
    @hibs.net private member Rattler's Avatar
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    I emailed them this afternoon to change seat as well - reply back within 10 minutes that it was all done.

    Really good and speedy service from those in the Ticket Office!

  16. #15
    @hibs.net private member
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    I wanted to move our three seats, so had a look online, then emailed the club yesterday with 4 options and they replied very quickly and I got my #1 option confirmed back.

    I was going to drive over to do it in person but after seeing there were quite a few options available for us after they opened sales up again I decided an email was the simplest way to do it and that's how it worked out.

    Very efficient service from the Ticket Office

  17. #16
    Quote Originally Posted by BouncerRoss View Post
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    Sorted by 930am.

    Superb service - highly recommend emailing, they will call you.
    Nice one. Iíve been singing their praises recently. Theyíre very good and put large ticket suppliers customer service to shame.

  18. #17
    Quote Originally Posted by Cocaine&Caviar View Post
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    I'm based in Bonnyrigg, and phoned this week to get seats moved and it took 4 minutes - 28 pence.

    If anything is worth moaning about, its the transaction and booking fees, not a 7p a minute line...
    All 3 are worthy of a complaint as far as Iím concerned.

    At least the TO seem to be on the ball so thereís a way to avoid it.

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