Looking for some help, we bought our son an ipad off ebay and it arrived yesterday, the previous owners email address is still on the icloud part and we cant out my sons details into anything as the other address comes up, is there an easy way to get his details off without a password, the previous owner is not for giving it out which is understandable. im not very good with aplle stuff as ive always had android. hope all that makes sense!!
Results 1 to 11 of 11
Thread: Ipad help
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20-10-2018 09:39 AM #1
Ipad help
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20-10-2018 09:45 AM #2
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The seller should have wiped it before sending it.
Report it to eBay and PayPal and get a refund as its not as described (I assume)
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20-10-2018 09:50 AM #3
yeah it should have been wiped, seems like most things have been reset apart from this, i messaged the person and was told "google it"
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20-10-2018 10:40 AM #5
ive messaged the person and asked him to remove it so hopefully that works, he just doesnt seem very helpful unfortunately
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20-10-2018 11:13 AM #6
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You will be covered by eBay even if the seller says that they don't accept returns.
Its not as described and unusable . eBay will refund you and then take the it back from the seller.
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20-10-2018 11:35 AM #7
Can you not just do a reset to factory settings and set it up as a new iPad?
Settings - General - Reset - Erase all content and settings
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20-10-2018 11:44 AM #8This quote is hidden because you are ignoring this member. Show QuoteThis quote is hidden because you are ignoring this member. Show Quote
Both of these will work.
id also be taking it up with eBay anyway, as the seller hasn’t provided it to you as described, and is refusing to rectify that. Raise a claim.
Also make sure to leave negative feedback
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20-10-2018 12:28 PM #9This quote is hidden because you are ignoring this member. Show Quote
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20-10-2018 03:31 PM #10
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Yep get it escalated with eBay soon as he sees that he will sort it out.
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22-10-2018 09:19 PM #11
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- Aug 2005
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For Xmas I got my son an I pad, got my daughter an I phone and for my wife I got an I-Ron
Ggtth
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