Official Site: TICKET QUEUE NOW CLOSED

**RSS Bot** · 12-12-2017 06:30 PM

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**HFCdeb** · 12-12-2017 06:35 PM

Wonder what the "review" Will entail.

**JIm** · 12-12-2017 06:37 PM

Originally Posted by HFCdeb

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Wonder what the "review" Will entail.

Not selling 400 tickets at the ticket office.

**hibbysam** · 12-12-2017 06:43 PM

Originally Posted by JIm

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Not selling 400 tickets at the ticket office.

And hope if they repeat that the ticket system is a success that people will start to believe it. We’ll see another ‘update’ of the system before the hearts tickets go on sale.

**Pretty Boy** · 12-12-2017 06:46 PM

Originally Posted by HFCdeb

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Wonder what the "review" Will entail.

Hopefully it will cover as large cross section of the support as possible and isn't limited to forums, social media, working together groups or 5 conveniently agreeable fans near the ticket office.

Realistically there is not that many games were this is an issue so a ballot, application or loyalty scheme really shouldn't be too difficult or expensive to put in place. There has been plenty good work at Hibs in recent years but no one should be immune to criticism when it's deserved.

**HFCdeb** · 12-12-2017 06:48 PM

Originally Posted by Pretty Boy

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Hopefully it will cover as large cross section of the support as possible and isn't limited to forums, social media, working together groups or 5 conveniently agreeable fans near the ticket office.

Realistically there is not that many games were this is an issue so a ballot, application or loyalty scheme really shouldn't be too difficult or expensive to put in place. There has been plenty good work at Hibs in recent years but no one should be immune to criticism when it's deserved.

Agree with every word of this.

***Billy Whizz*** · 12-12-2017 06:52 PM

Originally Posted by Pretty Boy

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Hopefully it will cover as large cross section of the support as possible and isn't limited to forums, social media, working together groups or 5 conveniently agreeable fans near the ticket office.

Realistically there is not that many games were this is an issue so a ballot, application or loyalty scheme really shouldn't be too difficult or expensive to put in place. There has been plenty good work at Hibs in recent years but no one should be immune to criticism when it's deserved.

Do you think it will be though?
I’d be surprised

**Michael** · 12-12-2017 06:57 PM

Who even queues up in person in 2017?

***bigwheel*** · 12-12-2017 06:58 PM

Originally Posted by Michael

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Who even queues up in person in 2017?

Derby ticket holders

**Big_Franck** · 12-12-2017 07:05 PM

Originally Posted by Michael

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Who even queues up in person in 2017?

People who don't trust Ticketmaster's systems after years of trying to get tickets online only for it to constantly freeze and randomly kick you out.

Or those that have tried to phone Ticketmaster's call centre in the past for Hibs tickets only for them to constantly cut you off and force you to re-dial and pay the connection fee again.

**Michael** · 12-12-2017 07:07 PM

Originally Posted by bigwheel

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Derby ticket holders

Why even hold a single ticket back for the ticket office? Easier for everyone online.

**Michael** · 12-12-2017 07:08 PM

Originally Posted by Big_Franck

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People who don't trust Ticketmaster's systems after years of trying to get tickets online only for it to constantly freeze and randomly kick you out.

Or those that have tried to phone Ticketmaster's call centre in the past for Hibs tickets only for them to constantly cut you off and force you to re-dial and pay the connection fee again.

I haven't had those issues for a long time. Hopefully others haven't either.

**John_R_Corbett** · 12-12-2017 07:08 PM

Originally Posted by Michael

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Why even hold a single ticket back for the ticket office? Easier for everyone online.

Not if you were to read the posts on here

**Big_Franck** · 12-12-2017 07:22 PM

Originally Posted by Michael

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I haven't had those issues for a long time. Hopefully others haven't either.

I had both of those problems on separate occasions last season and also the season before. I managed to get 2 tickets this morning online after queuing for about 30 mins, so I certainly have no complaints today. Feel for anyone that was frustrated with Ticketmaster's systems today though, been there.

***Hermit Crab*** · 12-12-2017 08:00 PM

No queue overnight for Aberdeen away?

***Billy Whizz*** · 12-12-2017 08:07 PM

Originally Posted by Hermit Crab

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No queue overnight for Aberdeen away?

Only if LD is giving out vouchers at Pittodrie on Saturday Morning

***Ringothedog*** · 12-12-2017 08:12 PM

Originally Posted by Hermit Crab

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No queue overnight for Aberdeen away?

Completely different as I am sure you are aware so why even bring it up?

**Albanian Hibs** · 12-12-2017 08:15 PM

Originally Posted by Ringothedog

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Completely different as I am sure you are aware so why even bring it up?

Because its a big game too

***jeffers*** · 12-12-2017 08:20 PM

Out of interest, for anyone who queued today, what time did they get there and when was it announced that all the vouchers had been handed out ?

***Kojock*** · 12-12-2017 08:23 PM

Originally Posted by jeffers

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Out of interest, for anyone who queued today, what time did they get there and when was it announced that all the vouchers had been handed out ?

My son got there about 5.10pm and said there was around 240 tickets already spoken for he text me around 7pm saying they were now in the process of handing out vouchers.

**John_R_Corbett** · 12-12-2017 08:27 PM

Originally Posted by Hermit Crab

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No queue overnight for Aberdeen away?

Why would people need to stand in a queue (overnight or otherwise) for a game that is not all ticket and has a PATG option?

***jeffers*** · 12-12-2017 08:30 PM

Originally Posted by Kojock

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My son got there about 5.10pm and said there was around 240 tickets already spoken for he text me around 7pm saying they were now in the process of handing out vouchers.

Cheers, from that it doesn’t sound like they had to queue for that long which is good news. Personally not in favour of keeping tickets back for in-person sales though.

***givescotlandfreedom*** · 12-12-2017 08:31 PM

Originally Posted by Ringothedog

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Completely different as I am sure you are aware so why even bring it up?

Because he's a bad man

***Billy Whizz*** · 12-12-2017 08:32 PM

Originally Posted by Albanian Hibs

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Because its a big game too

Our biggest game of the season. Aberdeen are in our area of the table, not Hearts

***Kojock*** · 12-12-2017 08:35 PM

Originally Posted by jeffers

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Cheers, from that it doesn’t sound like they had to queue for that long which is good news. Personally not in favour of keeping tickets back for in-person sales though.

Think there was someone queuing from 1pm. The folk in that queue were there for the duration, they had no idea vouchers would be issued.

**Onion** · 12-12-2017 08:40 PM

Originally Posted by Big_Franck

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People who don't trust Ticketmaster's systems after years of trying to get tickets online only for it to constantly freeze and randomly kick you out.

Or those that have tried to phone Ticketmaster's call centre in the past for Hibs tickets only for them to constantly cut you off and force you to re-dial and pay the connection fee again.

You can devise all sorts of allocation systems, but if it does not work in practice, and folk do not have confidence in it, it's not fit for purpose and needs to be replaced.

What you need is for Leanne, Petrie or someone with influence at Hibs to "mystery shop" the ticket sale system on days like this. That will give them proper insight !

***Ringothedog*** · 12-12-2017 08:40 PM

Originally Posted by Billy Whizz

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Our biggest game of the season. Aberdeen are in our area of the table, not Hearts

They are only 6 points behind us

***Ringothedog*** · 12-12-2017 08:42 PM

Originally Posted by Onion

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You can devise all sorts of allocation systems, but it it does not work in practice, and folk do not have confidence in it,, it's not fit for purpose and needs to be replaced.

What you need is for Leanne, Petrie or someone with influence at Hibs to "mystery shop" the ticket sale system on days like this. That will give them proper insight !

Other than a loyalty points system what do we replace the current system with?