Season ticket on finance

***Ringothedog*** · 01-03-2017 08:23 AM

Has anybody bought one using the instalment plan and if so have you heard back from Zebra finance. If I remember correctly it is all done by e-mail but I haven't had anything yet.

**Geo_1875** · 01-03-2017 08:26 AM

Originally Posted by Ringothedog

This quote is hidden because you are ignoring this member. Show Quote

Has anybody bought one using the instalment plan and if so have you heard back from Zebra finance. If I remember correctly it is all done by e-mail but I haven't had anything yet.

Done mine yesterday. All applied and approved in 10 minutes.

You get an email with a link to the agreement and a text with your PIN to access the page.

***dp00*** · 01-03-2017 08:32 AM

Does anyone know of you can put finance in one name but have 2 different names on the season tickets

Sent from my iPhone using Tapatalk

***BoomtownHibees*** · 01-03-2017 08:32 AM

Originally Posted by Ringothedog

This quote is hidden because you are ignoring this member. Show Quote

Has anybody bought one using the instalment plan and if so have you heard back from Zebra finance. If I remember correctly it is all done by e-mail but I haven't had anything yet.

Yeah all happened pretty instantly for me. Application completed online, text received with PIN from Zebra, email received that asks for PIN and for you to electronically sign the form (type your name in)

**MurrayfieldHibs** · 01-03-2017 08:37 AM

Might be worth checking if it has been put in your spam folder.

**Real Emerald** · 01-03-2017 09:08 AM

Originally Posted by Ringothedog

This quote is hidden because you are ignoring this member. Show Quote

Has anybody bought one using the instalment plan and if so have you heard back from Zebra finance. If I remember correctly it is all done by e-mail but I haven't had anything yet.

Mine is the same, nothing from Zebra and no pin sent from yesterday. Nothing in account history despite an email from hibs confirming the purchase with a bit saying the application had been sent to Zebra. I was able to go in again and re-buy my ST and now have 2 reference numbers. I remember similar from last year but I followed all the steps carefully including reviewing the transaction and completing the purchase. Tried calling the ticket office but they never answer! This was a problem last year that hasn't been fixed.

**Real Emerald** · 01-03-2017 09:14 AM

Originally Posted by Ringothedog

This quote is hidden because you are ignoring this member. Show Quote

Has anybody bought one using the instalment plan and if so have you heard back from Zebra finance. If I remember correctly it is all done by e-mail but I haven't had anything yet.

Mine is the same, nothing from Zebra and no pin sent from yesterday. Nothing in account history despite an email from hibs confirming the purchase with a bit saying the application had been sent to Zebra. I was able to go in again and re-buy my ST and now have 2 reference numbers. I remember similar from last year but I followed all the steps carefully including reviewing the transaction and completing the purchase. Tried calling the ticket office but they never answer! This was a problem last year that hasn't been fixed.

**Geo_1875** · 01-03-2017 09:23 AM

Originally Posted by dp00

This quote is hidden because you are ignoring this member. Show Quote

Does anyone know of you can put finance in one name but have 2 different names on the season tickets

Sent from my iPhone using Tapatalk

Yes. That's exactly how it works. Purchase 2 STs allocated/assigned to your online account, select finance when it asks how you want to pay. You get 1 credit agreement for 2 tickets.

**Bob Box Fish** · 01-03-2017 09:39 AM

Looking to get three season tickets - 2 adults and one child. We want the three seats together on two separate credit agreements how do we do this?

Tried the ticket hotline but can't get any answer. Don't live locally so hoping to do it online.

***Ringothedog*** · 01-03-2017 11:29 AM

Sorted, I really don't know what I did yesterday but season now bought

***Billy Whizz*** · 01-03-2017 11:48 AM

The lads I take along, their mums pay by payment plan.
Can't seem to see the payment plan form anywhere, or have I missed it?

**ancient hibee** · 01-03-2017 12:31 PM

Originally Posted by Real Emerald

This quote is hidden because you are ignoring this member. Show Quote

Mine is the same, nothing from Zebra and no pin sent from yesterday. Nothing in account history despite an email from hibs confirming the purchase with a bit saying the application had been sent to Zebra. I was able to go in again and re-buy my ST and now have 2 reference numbers. I remember similar from last year but I followed all the steps carefully including reviewing the transaction and completing the purchase. Tried calling the ticket office but they never answer! This was a problem last year that hasn't been fixed.

Without wishing to appear rude could the fact that you've posted the same message on here twice in a few minutes be an indication of something not quite right in your electronic works?

**Real Emerald** · 01-03-2017 12:58 PM

Originally Posted by ancient hibee

This quote is hidden because you are ignoring this member. Show Quote

Without wishing to appear rude could the fact that you've posted the same message on here twice in a few minutes be an indication of something not quite right in your electronic works?

There'a nothing wrong with my electronics and I'm well up with technology. For some reason the iPhone posts things twice on occasion even though you only post it once, others have noted similar. I also completed my application from a laptop, so thanks but your theory is incorrect.

When I get to the bottom of it I will however admit my mistake, which it no doubt will be 😊

**ancient hibee** · 01-03-2017 02:18 PM

Don't knock yourself.These things definitely have a life of their own.

**HFCdeb** · 01-03-2017 02:27 PM

Originally Posted by dp00

This quote is hidden because you are ignoring this member. Show Quote

Does anyone know of you can put finance in one name but have 2 different names on the season tickets

Sent from my iPhone using Tapatalk

I couldn't change the name on one of the STs so I had to call the TO this morning to have the other name added.

**scooby** · 01-03-2017 03:06 PM

Originally Posted by Billy Whizz

This quote is hidden because you are ignoring this member. Show Quote

The lads I take along, their mums pay by payment plan.
Can't seem to see the payment plan form anywhere, or have I missed it?

Hi Billy, the form appears once payment plan is selected as the payment method, as you go through the checkout.

***Ardenttwo*** · 01-03-2017 03:20 PM

Originally Posted by HFCdeb

This quote is hidden because you are ignoring this member. Show Quote

I couldn't change the name on one of the STs so I had to call the TO this morning to have the other name added.

Can you You retain your seat

**Real Emerald** · 01-03-2017 03:42 PM

Originally Posted by Real Emerald

This quote is hidden because you are ignoring this member. Show Quote

Mine is the same, nothing from Zebra and no pin sent from yesterday. Nothing in account history despite an email from hibs confirming the purchase with a bit saying the application had been sent to Zebra. I was able to go in again and re-buy my ST and now have 2 reference numbers. I remember similar from last year but I followed all the steps carefully including reviewing the transaction and completing the purchase. Tried calling the ticket office but they never answer! This was a problem last year that hasn't been fixed.

Right, I'm now replying to my own post but have just remembered the problem last year and it's now fixed.

Important : The application form tends to put your mobile number in with a space, mine was held in this format from last year. To get it to work you have to have no spaces in the mobile number.

Problem solved

***Ardenttwo*** · 01-03-2017 03:43 PM

Originally Posted by Ardenttwo

This quote is hidden because you are ignoring this member. Show Quote

Can you You retain your seat

Its all sorted Renewed my seat no problem Upper west

***HibbyAndy*** · 01-03-2017 04:02 PM

Done my payment application but nae confirmation email ? I'm feared to dae it again incase it charges me twice

**Real Emerald** · 01-03-2017 04:08 PM

Originally Posted by HibbyAndy

This quote is hidden because you are ignoring this member. Show Quote

Done my payment application but nae confirmation email ? I'm feared to dae it again incase it charges me twice

I've now done it three times and it finally worked when I made sure there were no spaces in my mobile number in the application.

I have three reference numbers now but I'm assuming only the last one will be relevant. I only have one finance agreement so should only deduct one direct debit.

If you didn't get a pin number within a minute or so it won't have worked. I think you've also got a space in your mobile number on the application.

I would try again but that's just me

***HibbyAndy*** · 01-03-2017 04:23 PM

Originally Posted by Real Emerald

This quote is hidden because you are ignoring this member. Show Quote

I've now done it three times and it finally worked when I made sure there were no spaces in my mobile number in the application.

I have three reference numbers now but I'm assuming only the last one will be relevant. I only have one finance agreement so should only deduct one direct debit.

If you didn't get a pin number within a minute or so it won't have worked. I think you've also got a space in your mobile number on the application.

I would try again but that's just me

I just reserved my season ticket seats for saturday coming and it told me i already had 3 items in my basket ( those were the 3 seats i tried to renew) so you are probably right it hasn't went through, Il do it all again tomorrow can't be ersed going through all my bank details , Sort codes account number , Work details etc

**hailhail22** · 01-03-2017 04:36 PM

I got an email saying i havent been accepted for finance, has anyone had this before and can the club do anything ?

***HibbyAndy*** · 01-03-2017 05:09 PM

Originally Posted by Geo_1875

This quote is hidden because you are ignoring this member. Show Quote

Done mine yesterday. All applied and approved in 10 minutes.

You get an email with a link to the agreement and a text with your PIN to access the page.

That's me signed 3 up for another year GGTTH