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  1. #1

    semi-final tickets not delivered

    Just contacted hibs as advised on tues as the tickets I ordered have not arrived. Just been informed as sent 1st class nothing could be done. Been advised to contact post office.asked if tickets will be on sale 2moz girl said SFA have not decided on this. Asked if I paid again for tickets could I pick up from hampden. Was told no. Not happy at all.


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  3. #2
    @hibs.net private member
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    Quote Originally Posted by the pie eater View Post
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    Just contacted hibs as advised on tues as the tickets I ordered have not arrived. Just been informed as sent 1st class nothing could be done. Been advised to contact post office.asked if tickets will be on sale 2moz girl said SFA have not decided on this. Asked if I paid again for tickets could I pick up from hampden. Was told no. Not happy at all.
    Not much consolation, but you should be able to buy from ticket pods at Hampden tomorrow. Surely the SFA wouldn't close off this option with 20,000 seats still available.

  4. #3
    Coaching Staff iwasthere1972's Avatar
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    Hope you get it sorted out. Amazed that the SFA haven't decided whether tickets will be on sale at Hampden yet. Should have been decided ages ago.

  5. #4
    @hibs.net private member Hibernia&Alba's Avatar
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    So if postal tickets don't arrive, is that it, nothing can be done?
    HIBERNIAN FC - ON THE RIGHT SIDE OF HISTORY SINCE 1875

  6. #5
    Quote Originally Posted by iwasthere1972 View Post
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    Hope you get it sorted out. Amazed that the SFA haven't decided whether tickets will be on sale at Hampden yet. Should have been decided ages ago.
    That was the though according to hibs sfa are still ti decide if they will do this.

  7. #6
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by Hibernia&Alba View Post
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    So if postal tickets don't arrive, is that it, nothing can be done?
    Think so. That's why I always arrange to collect from the stadium. Not so easy if you live far from Edinburgh.

  8. #7
    Quote Originally Posted by Hibernia&Alba View Post
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    So if postal tickets don't arrive, is that it, nothing can be done?
    Yea.

  9. #8
    @hibs.net private member CropleyWasGod's Avatar
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    Quote Originally Posted by Hibernia&Alba View Post
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    So if postal tickets don't arrive, is that it, nothing can be done?
    In terms of what Hibs can do, probably not.

    However, years ago I lost tickets for a Scotland game. I called the SFA, and they printed out duplicates, which I was able to pick up.That might be worth exploring.

    If there has been a theft of the OP'S tickets, the SFA can find out who is in those seats, and take action from there.

  10. #9
    I would hope, not that it's ideal mind, that if your tickets don't arrive till Monday say, and you have to buy more (assuming you can!), Hibs would be decent enough to reimburse you. Good luck

  11. #10
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by the pie eater View Post
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    That was the though according to hibs sfa are still ti decide if they will do this.
    Let me know what seat you booked and I'll see if a postman is sitting in it tomorrow.

  12. #11
    Quote Originally Posted by Hibernia&Alba View Post
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    So if postal tickets don't arrive, is that it, nothing can be done?
    Hibs are responsible to chase this up. Just like if you sell something online, you are responsible until it's in the buyers hand

  13. #12
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by liamh2202 View Post
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    Hibs are responsible to chase this up. Just like if you sell something online, you are responsible until it's in the buyers hand
    Not sure what they can do as they are just stuck in the normal mail.

  14. #13
    Quote Originally Posted by CropleyWasGod View Post
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    In terms of what Hibs can do, probably not.

    However, years ago I lost tickets for a Scotland game. I called the SFA, and they printed out duplicates, which I was able to pick up.

    If there has been a theft of the OP'S tickets, the SFA can find out who is in those seats, and take action from there.
    on way to post office now. Just very lucky I had today booked off work. If not there will try the sfa. cheers for this infom

  15. #14
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by CropleyWasGod View Post
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    In terms of what Hibs can do, probably not.

    However, years ago I lost tickets for a Scotland game. I called the SFA, and they printed out duplicates, which I was able to pick up.That might be worth exploring.

    If there has been a theft of the OP'S tickets, the SFA can find out who is in those seats, and take action from there.
    Aye but anyone with an ounce of sense wouldn't sit in the seat that the ticket is for if there are plenty others to choose from. Well I wouldn't for sure.

  16. #15
    @hibs.net private member Hibernia&Alba's Avatar
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    Quote Originally Posted by the pie eater View Post
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    on way to post office now. Just very lucky I had today booked off work. If not there will try the sfa. cheers for this infom
    I hope you get them, mate. It isn't good you have to go chasing around like this, the day before the match.
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  17. #16
    Quote Originally Posted by FranckSuzy View Post
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    I would hope, not that it's ideal mind, that if your tickets don't arrivedMonday say, and you have to buy more (assuming you can!), Hibs would be decent enough to reimburse you. Good luck
    Yea if they arrive afterwards. Hibs will reimburs. Not having a go at hibs.apparantly it's the sfa decision.

  18. #17
    ADMIN marinello59's Avatar
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    Quote Originally Posted by the pie eater View Post
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    Just contacted hibs as advised on tues as the tickets I ordered have not arrived. Just been informed as sent 1st class nothing could be done. Been advised to contact post office.asked if tickets will be on sale 2moz girl said SFA have not decided on this. Asked if I paid again for tickets could I pick up from hampden. Was told no. Not happy at all.
    Did you ask of your tickets have been put in the collections pile by mistake? That happened to me before the 2001 Cup Final and Hibs really went the extra mile to sort it out for me.
    Every gimmick hungry yob,
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    Grabs the mic to tell us,
    He'll die before he's sold.

  19. #18
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by the pie eater View Post
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    Just contacted hibs as advised on tues as the tickets I ordered have not arrived. Just been informed as sent 1st class nothing could be done. Been advised to contact post office.asked if tickets will be on sale 2moz girl said SFA have not decided on this. Asked if I paid again for tickets could I pick up from hampden. Was told no. Not happy at all.
    How many tickets had you bought? Just asking as if you were really stuck and wanted to buy again online then I'll go to Easter Road and pick them up and meet you at Hampden tomorrow.

  20. #19
    Quote Originally Posted by iwasthere1972 View Post
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    How many tickets had you bought?
    Two. At least we have the loyalty points.

  21. #20
    @hibs.net private member O'Rourke3's Avatar
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    That's a real pain. I ordered tickets for Livingston on Tuesday and they arrived Wednesday. I'd try the re-print option. Best of luck.

  22. #21
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by O'Rourke3 View Post
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    That's a real pain. I ordered tickets for Livingston on Tuesday and they arrived Wednesday. I'd try the re-print option. Best of luck.
    He can't print them. That option isn't available for this match.

  23. #22
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    Shocking. We live in a day and age where technology seems to be at its best with scanning a debit card via your phone instead of typing it out. Surely there should be a ticket app where you can scan your phone through turn styles. The fact you have and many others including myself have paid good money for these tickets and nothing seems to be getting done about it is appalling. Good luck to you mate

  24. #23
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by HUTCHYHIBBY View Post
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    With the stadium being half full you'd need to be thick as s..t to actually sit in the seats that are stated on the "stolen" tickets.
    I know. I said much the same in a previous post. Be like stealing the Crown Jewels and writing to Buckingham Palace on your headed letterhead asking if they want to buy them.

  25. #24
    Not at the main sorting office in wigan. Will phone the sfa when I get back. If they cannie do anything we will be screwed if they are none on sale 2moz.

  26. #25
    @hibs.net private member O'Rourke3's Avatar
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    Quote Originally Posted by iwasthere1972 View Post
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    He can't print them. That option isn't available for this match.
    I was referring to Post #8 - I meant duplicate

  27. #26
    Testimonial Due FastEddieFelson's Avatar
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    surely they can cancel the "posted" ones and re-issue them? would involve picking them up at ER/hampden, obvs.

  28. #27
    Quote Originally Posted by FastEddieFelson View Post
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    surely they can cancel the "posted" ones and re-issue them? would involve picking them up at ER/hampden, obvs.
    This is what I thought. Hibs advised this cannot be done.Which is sfa's policy.called them and they advised contact hibs. Being a parcel now. We just hope they are on sale 2moz.

  29. #28
    hibs.net Branch Member BS44's Avatar
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    Quote Originally Posted by the pie eater View Post
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    This is what I thought. Hibs advised this cannot be done.Which is sfa's policy.called them and they advised contact hibs. Being a parcel now. We just hope they are on sale 2moz.
    Check your pm's

  30. #29
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by O'Rourke3 View Post
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    I was referring to Post #8 - I meant duplicate
    I thought that's what you meant.

  31. #30
    Quote Originally Posted by liamh2202 View Post
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    Hibs are responsible to chase this up. Just like if you sell something online, you are responsible until it's in the buyers hand
    No they are not. As a buyer if you chose unsecured 1st class mail...its then between you and the Royal Mail. Only way to gurantee tickets through the mail is PECIAL rECORDED dELIVERY.

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