Loyalty points / new season ticket

[Fergos]

Maybe I've missed info on this.....

Has anyone else renewed for next season and had the loyalty points added to their account already? There's a post on Bounce about this and many are saying they have renewed but not got any points.

Anyone with any clarity, I've renewed and the points have been applied already.

GGTTH

[roryg]

I've renewed , but I don't know anything about loyalty points


RoryG

[iwasthere1972]

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Maybe I've missed info on this.....

Has anyone else renewed for next season and had the loyalty points added to their account already? There's a post on Bounce about this and many are saying they have renewed but not got any points.

Anyone with any clarity, I've renewed and the points have been applied already.

GGTTH

I've renewed but I thought the loyalty points get added at the beginning of next season.

[IanM]

Thought the points were given next year? Ma have dreamt than mind

[Hermit Crab]

Not got my points but I know someone who's points have been added.

[dangermouse]

I emailed the club yesterday as I'd had no confirmation that my application had been processed. Got home to find the Zebra Finance letter waiting for me. No loyalty points added yet though.

[marinello59]

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I emailed the club yesterday as I'd had no confirmation that my application had been processed. Got home to find the Zebra Finance letter waiting for me. No loyalty points added yet though.

They won't be added until the new season starts and the totals are reset.

[mvteng]

I've not had any loyalty points added, no email from Hibs, & nothing in the post from Zebra.

Renewed 2 ST on April 3rd. If it wasnt for the fact I can see it in my account, & I've got a print out of the confirmation, I would have thought I'd imagined it all

[Fergos]

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They won't be added until the new season starts and the totals are reset.

Mine have been added for next years renewal / season ticket

GGTTH

[Geo_1875]

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Mine have been added for next years renewal / season ticket

GGTTH

That means you'll get first dibs on cup final and play off tickets. Then they reset the loyalty points and you're screwed for next season.

[craigmounthibs]

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I've not had any loyalty points added, no email from Hibs, & nothing in the post from Zebra.

Renewed 2 ST on April 3rd. If it wasnt for the fact I can see it in my account, & I've got a print out of the confirmation, I would have thought I'd imagined it all

This is also exactly my experience. I check at the the Ticket Office and they did confirm that I had purchased, but no email from Miss Dempster thanking me!

[NAE NOOKIE]

ST renewed yesterday and E Mail received from Leeann

No loyalty points though.

[liamh2202]

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This is also exactly my experience. I check at the the Ticket Office and they did confirm that I had purchased, but no email from Miss Dempster thanking me!

I've not had loyalty points or an email either.. I'll settle for a win on Saturday instead

[Jay]

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I've not had any loyalty points added, no email from Hibs, & nothing in the post from Zebra.

Renewed 2 ST on April 3rd. If it wasnt for the fact I can see it in my account, & I've got a print out of the confirmation, I would have thought I'd imagined it all

I've renewed but it's not showing in my online account, TO says they can see ive renewed. I've had no email and ive not had loyalty points for Falkirk added, but have had other points added.

I've been in to see them, they said they'd sort it out and get back in touch, haven't heard anything.

[iwasthere1972]

I've already got 180 points so don't really want another 150 just yet.

[Real Emerald]

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I've renewed but it's not showing in my online account, TO says they can see ive renewed. I've had no email and ive not had loyalty points for Falkirk added, but have had other points added.

I've been in to see them, they said they'd sort it out and get back in touch, haven't heard anything.

That happened to me and it was because I hadn't completed the online signature that was at the bottom of the Zebra agreement. Once I done that it appeared on my account immediately. I couldn't understand why my sons was showing on his account and mine wasn't. He'd done it right!!

Worth a look.

[Jay]

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That happened to me and it was because I hadn't completed the online signature that was at the bottom of the Zebra agreement. Once I done that it appeared on my account immediately. I couldn't understand why my sons was showing on his account and mine wasn't. He'd done it right!!

Worth a look.

I paid cash at the TO, thankfully I kept the receipt but didn't actually need it as they agree I have renewed. I'm more concerned about my loyalty points for Falkirk which coincidently was cash at TO again. To be fair I haven't spoken to them about the loyalty points yet, I only realised a couple of days ago.

[lord bunberry]

Isn't it the case that if you're a season ticket holder you're always going to have enough points to get tickets? I didn't bother assigning my semi final tickets for this reason.

[mvteng]

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That happened to me and it was because I hadn't completed the online signature that was at the bottom of the Zebra agreement. Once I done that it appeared on my account immediately. I couldn't understand why my sons was showing on his account and mine wasn't. He'd done it right!!

Worth a look.

Thanks. Definitely signed the online signature for Zebra. Both ST are shown in our Hibs accounts. Just had nothing through the post from Zebra & didnt get an email confirmation from either Hibs or Zebra.

Sure it'll be fine, & it'll work itself out

[NAE NOOKIE]

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I paid cash at the TO, thankfully I kept the receipt but didn't actually need it as they agree I have renewed. I'm more concerned about my loyalty points for Falkirk which coincidently was cash at TO again. To be fair I haven't spoken to them about the loyalty points yet, I only realised a couple of days ago.

I paid cash for Falkirk tickets yesterday and my points have been added for that.

[O'Rourke3]

Not had points added for next season's season ticket yet but expecting a few more having bought a semi and also just got my Livingston ticket.

[TamHibs]

I've had my ST added but not had any added for the semi final yet.

Strange

[DH1875]

So some people who have renewed have got the points while others that renewed haven't. Not very fair is it?

[KdyHby]

Paid cash at the TO some weeks ago for my ST. Got an email the following day from LD, and points added immediately.

[Hibee_Craig7062]

I have taken a season ticket for next year after a year out. No loyalty points yet which i expected however no email from leeann either....i know its been done right as zebra or raph collections as they are known have had their first £30.46

[iwasthere1972]

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I have taken a season ticket for next year after a year out. No loyalty points yet which i expected however no email from leeann either....i know its been done right as zebra or raph collections as they are known have had their first £30.46

Do you still use the same email address that you registered with?

[Andy74]

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I have taken a season ticket for next year after a year out. No loyalty points yet which i expected however no email from leeann either....i know its been done right as zebra or raph collections as they are known have had their first £30.46

All I've seen is the money come off. No confirmations from anyone.

[green day]

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I have taken a season ticket for next year after a year out. No loyalty points yet which i expected however no email from leeann either....

Same here, but not bothered about an email.

Would like to hear I will get a final ticket if we beat Falkirk though :-)

[Hermit Crab]

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Same here, but not bothered about an email.

Would like to hear I will get a final ticket if we beat Falkirk though :-)

You would probably get 1

[Scouse Hibee]

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Isn't it the case that if you're a season ticket holder you're always going to have enough points to get tickets? I didn't bother assigning my semi final tickets for this reason.