Turnstile/Season Ticket problem

[Nomeancity]

Anybody ever had the red flashing screen when you scan it. Got it today and was told it was because my ticket had already been used? Stewards were great and sorted it out but wondered if anybody else has had this. Reason I ask is I lost my ticket and this is a replacement, so was wondering if someone has used my lost ticket or it is just a glitch that happens now and again.

[7062]

I had an issue last season where Hibs somehow managed to sell somebody a ticket for my seat and when my card was scanned the system never liked it. Had to go round to the ticket office and was given a printed ticket for the game. Missed about 20mins.

I realise that this is probably not what's happened in your case, but thought I'd moan about it anyway!

[HH81]

I reckon some cheeky git used your old season ticket and got in with it.

[Cammy]

This quote is hidden because you are ignoring this member. Show Quote

Anybody ever had the red flashing screen when you scan it. Got it today and was told it was because my ticket had already been used? Stewards were great and sorted it out but wondered if anybody else has had this. Reason I ask is I lost my ticket and this is a replacement, so was wondering if someone has used my lost ticket or it is just a glitch that happens now and again.

Yes my daughter did once. It was because she scanned it before the turnstile had stopped turning from my son going through. I got same response about ST card already being used, the supervisor sorted it pretty quick.

[Nomeancity]

This quote is hidden because you are ignoring this member. Show Quote

I reckon some cheeky git used your old season ticket and got in with it.

I'll be contacting the office on Monday but I would have thought they would have deactivated the lost one - but maybe that would be too obvious?

[HH81]

This quote is hidden because you are ignoring this member. Show Quote

I'll be contacting the office on Monday but I would have thought they would have deactivated the lost one - but maybe that would be too obvious?

You would have thought it was deactivated but i guess if the button to do so is not done someone could get in with it still? Maybe that is not reason anyway.

[BOB MARLEYS DUG]

Every time this season I have tried to scan mine it never works first time, always takes 3 or 4 attempts before it works. Steward had to let me in today as my ticket wouldn't scan. Is it just Turnstile 43's scanner at the East thats dodgy or is this happening to other people aswell?

[madhatter]

This quote is hidden because you are ignoring this member. Show Quote

Every time this season I have tried to scan mine it never works first time, always takes 3 or 4 attempts before it works. Steward had to let me in today as my ticket wouldn't scan. Is it just Turnstile 43's scanner at the East thats dodgy or is this happening to other people aswell?

Sadly not. At least 1 in the West wasn't working either.

Good system in general. Just some issues now and then.

[lord bunberry]

On a completely unrelated point does anyone ever only go through the same turnstyle, I'm in the famous five and I always enter through the Bobby Johnstone turnstyle

Edit. I would also like to add I've never seen us lose going through that gate

[FranckSuzy]

This quote is hidden because you are ignoring this member. Show Quote

Sadly not. At least 1 in the West wasn't working either.

Good system in general. Just some issues now and then.

Turnstyle 19 wasn't working at 2.45 when I tried to go in

[SteveHFC]

Got in no problems today in the east.

[hibbymick]

Mines failed for the first time today. Took a few attempts and eventually a steward sorted it out.

[Jonnyboy]

This quote is hidden because you are ignoring this member. Show Quote

Every time this season I have tried to scan mine it never works first time, always takes 3 or 4 attempts before it works. Steward had to let me in today as my ticket wouldn't scan. Is it just Turnstile 43's scanner at the East thats dodgy or is this happening to other people aswell?

Have you thought about trying a different turnstile Bob?

[BOB MARLEYS DUG]

This quote is hidden because you are ignoring this member. Show Quote

Have you thought about trying a different turnstile Bob?

It does it with 44 too bud, may need to move to 45

[Hannah_hfc]

This quote is hidden because you are ignoring this member. Show Quote

Every time this season I have tried to scan mine it never works first time, always takes 3 or 4 attempts before it works. Steward had to let me in today as my ticket wouldn't scan. Is it just Turnstile 43's scanner at the East thats dodgy or is this happening to other people aswell?

Had problems with that one today as well, my ticket worked fine in the next one up! Must be a dodgy turnstile.

Bring back the old days of manned turnstiles. Far less hassle!

[zolliehibs]

My card is printed ever so slightly off-centre so takes a good half-minute every time. Fingers crossed next season is better!

[BOB MARLEYS DUG]

I put my trousers in the washing machine with my season ticket in my pocket without knowing. But luckily I had the wee Hibs plastic pocket cover which saved it from any damage.

Does anyone think It should still be ok to use at the next home game at the self scanner or will I have problems on top of what I'm already having with them this season?

Schoolboy error I know 😂

[Brightside]

hahahaha. its a bar code pal. as long as you havent washed it off it will be fine.

[BOB MARLEYS DUG]

This quote is hidden because you are ignoring this member. Show Quote

hahahaha. its a bar code pal. as long as you havent washed it off it will be fine.

Cheers mate 🙈😂

[blackpoolhibs]

This quote is hidden because you are ignoring this member. Show Quote

I put my trousers in the washing machine with my season ticket in my pocket without knowing. But luckily I had the wee Hibs plastic pocket cover which saved it from any damage.

Does anyone think It should still be ok to use at the next home game at the self scanner or will I have problems on top of what I'm already having with them this season?

Schoolboy error I know 

Take the box of washing powder with you as evidence, then i'm sure you will sail clean through.

[BOB MARLEYS DUG]

This quote is hidden because you are ignoring this member. Show Quote

Take the box of washing powder with you as evidence, then i'm sure you will sail clean through.

I think thats what I'll do, might take the washing machine too

[hibee_girl]

Saw a few people having problems getting into the East stand today, not sure if it was the turnstiles at fault or folks cards not having cup top up/been updated

[CB_NO3]

Mines never worked today.

[LaMotta]

This quote is hidden because you are ignoring this member. Show Quote

Saw a few people having problems getting into the East stand today, not sure if it was the turnstiles at fault or folks cards not having cup top up/been updated

Mine never worked yesterday so i paid for a ticket. But i was sure i had Cup top up. Now im thinking i did have the top up and ive forked out 15 quid i shouldnt have.

[Barney McGrew]

All three of us had problems yesterday, two seasons and one paper ticket.

The scanners seemed to be having an off day.

[AFKA5814_Hibs]

This quote is hidden because you are ignoring this member. Show Quote

Mine never worked yesterday so i paid for a ticket. But i was sure i had Cup top up. Now im thinking i did have the top up and ive forked out 15 quid i shouldnt have.

If you have Cup Top up it should say CTU on your card.

[Andy74]

I added game to ticket and it didn't work. Huge queues at office so paid again at FF to get in.

[Radium]

Didn't have an issue today but have stopped using turnstile 45 in the East. Doesn't seem to like my card

[LaMotta]

This quote is hidden because you are ignoring this member. Show Quote

If you have Cup Top up it should say CTU on your card.

Maybe I never bought the top up then

[MB62]

I had a problem getting in to the WSUN yesterday, took about 4 or 5 attempts before it scanned. My mate had a similar problem but the wife's ticket was fine. Brother also never got in through the turnstile and after a wee 'conversation' with a steward, was allowed to in through the side rather than standing in the queue at the ticket office for a replacement.