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  1. #1
    Coaching Staff LancashireHibby's Avatar
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    A Ticket Office moan

    Just ordered 2 tickets for the Blackburn game, excellent service, very helpful etc but £7.95 in booking fees and postage, has the world gone mad?!


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  3. #2
    @hibs.net private member Lmc2105's Avatar
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    Quote Originally Posted by LancashireHibby View Post
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    Just ordered 2 tickets for the Blackburn game, excellent service, very helpful etc but £7.95 in booking fees and postage, has the world gone mad?!
    thats brutal!!


    would have been better if my self or sum1 picked them up for you and just them down with us

  4. #3
    Coaching Staff iwasthere1972's Avatar
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    Quote Originally Posted by LancashireHibby View Post
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    Just ordered 2 tickets for the Blackburn game, excellent service, very helpful etc but £7.95 in booking fees and postage, has the world gone mad?!
    Do they get sent Recorded Delivery or is it just a case of bung them in the local post box and fingers crossed that they get to you?

    Only ask because I would be interested to know for future.

    Still a scandalous amount to pay.

  5. #4
    @hibs.net private member Lmc2105's Avatar
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    its like paying for an extra adult ticket just to get them delieverd!!

    it's not right likes!!

  6. #5
    Quote Originally Posted by LancashireHibby View Post
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    Just ordered 2 tickets for the Blackburn game, excellent service, very helpful etc but £7.95 in booking fees and postage, has the world gone mad?!
    Welcome to world occupied by those of us who do not live within spittin distance of ER.
    Hibs.... a community club .......Very laudable but DO SOMETHING FOR THOSE WHO LOVE THE CLUB AND HAVE CHOSEN TO LIVE ELSEWHERE!

    Get the rip off charges sorted PLEASE PLEASE PLEASE.

  7. #6
    Coaching Staff LancashireHibby's Avatar
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    Quote Originally Posted by HibbyDave View Post
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    Welcome to world occupied by those of us who do not live within spittin distance of ER.
    Hibs.... a community club .......Very laudable but DO SOMETHING FOR THOSE WHO LOVE THE CLUB AND HAVE CHOSEN TO LIVE ELSEWHERE!

    Get the rip off charges sorted PLEASE PLEASE PLEASE.
    Got 'done' similarly for Hertz tickets last year but thought it was just a Ticketmaster thing. Learnt from that one and now collect from the office for home games, but obviously that's not an option for me for away games.

    They're sent Special Delivery, but as I know for a fact that Blackburn reprint any tickets that are lost in the post, I'd have been more than happy for them just to be posted first class (and did request if that was possible).

    By my maths, it seems I've been charged £1.50 per ticket on top of the special delivery charge, really can't understand it (and I work in the industry!)

    Expect a similar thread next week should I be able to go to the Bolton game and put up with similar charges

  8. #7
    @hibs.net private member Bristolhibby's Avatar
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    Had that same problem myself, was going to get the Bolton then Blackburn tickets posted down to me.

    Getting them both sent down separately was going to cost an extra £16 for the two lots of two tickets for me and my dad!!!!

    Decided in the end that it would be better to get my cousin to pop in and send them special delivery. £9 saving by my reckoning overall.

    J

  9. #8
    @hibs.net private member LancsHibs's Avatar
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    Pay on the gate??

  10. #9
    @hibs.net private member Bristolhibby's Avatar
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    Quote Originally Posted by LancsHibs View Post
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    Pay on the gate??
    You would think but both all tickets.

    Not prepared to take the risk of driving for 3 & 1/2 hours only to not get in. no choice really.

    J

  11. #10
    Coaching Staff LancashireHibby's Avatar
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    Quote Originally Posted by LancsHibs View Post
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    Pay on the gate??
    And then next season I go to Hertz/Rangers/Celtic at home and they won't sell me tickets because of the whole booking history nightmare

    Always prefer to have a ticket anyroad, just to make sure I don't spend all my cash in the pub

  12. #11
    Coaching Staff Craig_in_Prague's Avatar
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    Quote Originally Posted by LancashireHibby View Post
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    And then next season I go to Hertz/Rangers/Celtic at home and they won't sell me tickets because of the whole booking history nightmare

    Always prefer to have a ticket anyroad, just to make sure I don't spend all my cash in the pub
    can you pay for a ticket to be collected the day of the game?

    wondering because I will be going to a few games in Aug & Sept, but won't be able to collect tickets until the Friday or Sat, and can't have them delivered anywhere coz I am going to be working in different places in England,

    When will Celtic tickets be available - Does anyone know?
    St Mirren should be ok, cash at gate?
    Falkirk away, struggling, i guess.

  13. #12
    Coaching Staff LancashireHibby's Avatar
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    Quote Originally Posted by Craig_in_Prague View Post
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    can you pay for a ticket to be collected the day of the game?

    wondering because I will be going to a few games in Aug & Sept, but won't be able to collect tickets until the Friday or Sat, and can't have them delivered anywhere coz I am going to be working in different places in England,

    When will Celtic tickets be available - Does anyone know?
    St Mirren should be ok, cash at gate?
    Falkirk away, struggling, i guess.
    You can order them in advance and collect from ER on a matchday, always been spot on when I've done that in the past. Think Celtic tickets are on sale now.

  14. #13
    ADMIN marinello59's Avatar
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    Quote Originally Posted by Craig_in_Prague View Post
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    can you pay for a ticket to be collected the day of the game?
    Of course you can, that saves on the postage.
    Not on the booking fee though.
    Every gimmick hungry yob,
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  15. #14
    @hibs.net private member Kojock's Avatar
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    Quote Originally Posted by LancashireHibby View Post
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    Expect a similar thread next week should I be able to go to the Bolton game and put up with similar charges
    I am more than willing to pick up tickets at ER for anyone going to Blackburn or Bolton.

    Blackburn I will be there from 2pm onwards.
    Bolton I will be there from the Friday afternoon.

  16. #15
    @hibs.net private member givescotlandfreedom's Avatar
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    I agree with LancsHibs it's not fair on out of town fans to get these big charges when you've no choice but to buy online or on the phone. I've just flown Ryanair, I'd expect these "transaction charges" from them; not Hibs.
    Last edited by givescotlandfreedom; 30-07-2009 at 03:21 PM.

  17. #16
    Coaching Staff LancashireHibby's Avatar
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    And I will now give the Ticket Office a huge pat on the back - found out I've got the day off work on the 8th so just ordered 2 tickets for the Bolton game and they said they will chuck them in the same envelope as my Blackburn ones

  18. #17
    Coaching Staff Gatecrasher's Avatar
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    i dont think anyone has a problem with paying for the postal costs its the additional acharges on top of that that do my nut in

  19. #18
    @hibs.net private member blackpoolhibs's Avatar
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    I don't have a ticket for either game, and will just pay at the turnstile. Does anyone seriously think there wont be one?

  20. #19
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    Quote Originally Posted by Euphoria1875 View Post
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    i dont think anyone has a problem with paying for the postal costs its the additional acharges on top of that that do my nut in

    What about the additional costs on top of the postage though? How much is a stamp - 30p or something? The postage charged is more than that - same goes for any type of tickets you order mind you.

  21. #20
    Coaching Staff Gatecrasher's Avatar
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    Quote Originally Posted by Danderhall Hibs View Post
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    What about the additional costs on top of the postage though? How much is a stamp - 30p or something? The postage charged is more than that - same goes for any type of tickets you order mind you.

    how can it cost a pound odd per ticket for someone to put a couple of tickets into an envelope and send it, i dont mind paying postage but when its £1.50 per ticket, if it was one off £1.50 per purchase then surely thats fair

  22. #21
    @hibs.net private member blackpoolhibs's Avatar
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    Quote Originally Posted by Euphoria1875 View Post
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    how can it cost a pound odd per ticket for someone to put a couple of tickets into an envelope and send it, i dont mind paying postage but when its £1.50 per ticket, if it was one off £1.50 per purchase then surely thats fair
    Exactly, it does not take anymore effort to put 1 ticket or 10 tickets into an envelope. Its fleecing the fans. Its a bloody cheek, and i refuse to do it anymore. I know of at least 12 people going to Blackburn and Bolton from Blackpool, none have tickets. There will be many more who dont even have a computer, and wont know its all ticket. Will they not get in? I don't think so. The ground will be half empty, and they will have pay at the gate turnstiles. Don't be robbed by hibs again, just turn up and pay at the gate.

  23. #22
    @hibs.net private member BonnieFitbaTeam's Avatar
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    Quote Originally Posted by blackpoolhibs View Post
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    Exactly, it does not take anymore effort to put 1 ticket or 10 tickets into an envelope. Its fleecing the fans. Its a bloody cheek, and i refuse to do it anymore. I know of at least 12 people going to Blackburn and Bolton from Blackpool, none have tickets. There will be many more who dont even have a computer, and wont know its all ticket. Will they not get in? I don't think so. The ground will be half empty, and they will have pay at the gate turnstiles. Don't be robbed by hibs again, just turn up and pay at the gate.
    Be very surprised if pay at the gate isn't an option, at least for the Bolton game. It's basically a charity kickabout !
    At Easter Road They Play.....

  24. #23
    @hibs.net private member LancsHibs's Avatar
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    Quote Originally Posted by BonnieFitbaTeam View Post
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    Be very surprised if pay at the gate isn't an option, at least for the Bolton game. It's basically a charity kickabout !
    That's my logic, hope I dont end up with egg on my face

  25. #24
    @hibs.net private member BonnieFitbaTeam's Avatar
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    Quote Originally Posted by LancsHibs View Post
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    That's my logic, hope I dont end up with egg on my face
    I'll keep my fingers crossed for you. But just in case, I'd suggest taking some sort of cloth....
    At Easter Road They Play.....

  26. #25
    @hibs.net private member BoltonHibee's Avatar
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    Quote Originally Posted by BonnieFitbaTeam View Post
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    Be very surprised if pay at the gate isn't an option, at least for the Bolton game. It's basically a charity kickabout !
    It's not a charity kick about, this is the final pre season game. A serious game for both sides in terms of preperation. The fact that there are three charities benefitting from the game is a bonus.

  27. #26
    @hibs.net private member StevieC's Avatar
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    I've just noticed that the Preston game is discounted for season ticket holders if purchased before 5pm on Friday.

    Yet another piece of discrimination against out of town Hibs supporters!!



    I'll do more travelling than most to get to Easter Road, for a friendly, on Saturday and thenget charged an extra £5 for my trouble!!

    But you know it ain't all about wealth,
    as long as you make a note to .. EXPRESS YOURSELF!

  28. #27
    Testimonial Due woody47's Avatar
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    Quote Originally Posted by StevieC View Post
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    I've just noticed that the Preston game is discounted for season ticket holders if purchased before 5pm on Friday.

    Yet another piece of discrimination against out of town Hibs supporters!!


    I'll do more travelling than most to get to Easter Road, for a friendly, on Saturday and thenget charged an extra £5 for my trouble!!

    Absolutely agree. Pay extra for postage and booking fee so therefore there is no advantage to just paying on the day.
    It really pi££ed me off when I phoned up to book two tickets for Preston and two for Bolton to be charged FOUR booking fees. I made one booking for four tickets. I am not on the phone 4 separate times doing 4 separate bookings..
    I really think it is about time this scam was sorted. Surely some independent body can do something about this.

  29. #28
    Testimonial Due jakki's Avatar
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    I'm off to ER tomorrow morning for tickets and if any of the Lancashire Hibs want me to get them tickets for the Bolton game, I will happily get them for them. Payment in the pub prematch

  30. #29
    @hibs.net private member BoltonHibee's Avatar
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    Quote Originally Posted by woody47 View Post
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    Absolutely agree. Pay extra for postage and booking fee so therefore there is no advantage to just paying on the day.
    It really pi££ed me off when I phoned up to book two tickets for Preston and two for Bolton to be charged FOUR booking fees. I made one booking for four tickets. I am not on the phone 4 separate times doing 4 separate bookings..
    I really think it is about time this scam was sorted. Surely some independent body can do something about this.

    That is digraceful...Even TicketMaster have waived there fee for the Bolton Hibs match as the proceeds ar going to charity!!

    That aside, 4 booking fees is disgraceful really...

  31. #30
    First Team Regular Grizz's Avatar
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    Nowt to do with Hibs but a similar rip off: A mate of mine bought gig tickets from TicketWeb - who basically email you a pdf ticket to print off rather than post tickets out - and realised afterwards that they'd humped him £5 to send the email... I sht you not.

    He phoned them up and got told to put it in writing that he wanted the £5 refunded.

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