Early Bird pricing ran until 3 July last year - wonder how long we’ll see it in place for this time
Printable View
Early Bird pricing ran until 3 July last year - wonder how long we’ll see it in place for this time
I did the same, straight from email to renewal .. and at no point did it mention what was involved with the Direct Debit option.Quote:
Originally Posted by wookie70
It was only after coming on here, and following the links kindly shared, that I found out what the Direct Debit option was.
As someone who would have taken on the 6 month payment plan, I didn’t pick up on the meaning behind direct debit and have paid £70 to another company for my season tickets. I hadn’t seen mention of the club payment options.Quote:
Originally Posted by WhileTheChief..
This is on me and I made that decision.
What is positive about this thread is that others who might make the same mistake/ not pick up on what is on offer, will be aware.
I won’t be complaining to the club or the finance company that were good enough to give me credit.
My hope would be that the club consider my experience (and that of others) and look at how others can be stopped from making the same mistake.
Will teach me for doing it quickly during my lunch rather than waiting till I finished.
Sent from my iPhone using Tapatalk
Especially since we're about a month later in putting the season tickets on sale this year.Quote:
Originally Posted by Jamesie
Over 1000 sold in the first day is some effort! Well played to all who have done so!!
Question. If you choose one of the finance options , 6 months or 4 monthly payments. Can you pay it up quicker once you have agreed to it or is that set in stone
It’s not so much a choice and more about when you sign up. If you sign up for it now it’s 6 months. If you sign up at the end of next month it’s 4 months.Quote:
Originally Posted by RossScott1991
Nothing I could see about early repayment, but I’m sure if you wanted to the ticket office would facilitate that once it was open.
Renewed. Hopefully I see the inside of ER and Robbie's in August.
Quote:
Originally Posted by StevieC
There’s normally a “cooling off” period with finance applications. It’s likely you’ll have a few days to cancel the application and then reapply for the direct debit scheme.Quote:
Originally Posted by Radium
https://www.citizensadvice.org.uk/debt-and-money/borrowing-money/cancelling-a-loan-or-credit-agreement/
Sorry for being thick but how do you renew ?:confused: It's Showing me a map of the seating arrangements and what stand and what seats to click on but i can't click on my own seats
In years gone by i just go to my basket and the seats are their to renew
Had to link my account with Eticketing so sorted :greengrin
Renewed x2:cb
Click on notifications after you log on AndyQuote:
Originally Posted by HibbyAndy
Then renew😀
Log in first. I had the same issue for a couple of mins.. .Quote:
Originally Posted by Billy Whizz
Sent from my SM-G965F using Tapatalk
Renewed - see it as my membership to my local community club.
Obviously possible may not get to see every game but trying to help the club grow further and compete is important.
Also understand everyone’s circumstances but hopefully we can get good numbers signing up.
Renewed 4 in ff lower first season for my 6 year old granddaughter don’t know who’s more excited me or her lost her daddy to Covid last year he was a big hibby and was planning to take her gonna be very emotional first time we are allowed in ggtth
Sad and heart warming thanks for sharing. Puts situations into perspective.Quote:
Originally Posted by Garymcl
I’m swithering on season tickets for me and the boy, I’m unsure if he’s too young yet to be honest just turned 5 so just looking at options, in the family section FF Lower there is a adult option and adult family option what’s the difference? both the same price is the child ticket at £50 only available with the adult family option? Child ticket prices at £85 in west lower where I’m also considering
That's exactly the same issue as I have and got the same advice yesterday to no avail. Have emailed the ticket office to try to sort it. It is still the same for me todayQuote:
Originally Posted by HibbyAndy
Wow, terribly sad. We sometimes forget that there are real people and tragedy behind the numbers.Quote:
Originally Posted by Garymcl
I hope the football can bring you both some happiness next season.
I logged out then logged back in then something popped up telling me to Link my account to E ticketing , Basically put in your client ref number in a box , Soon as i done that it told me i have 2 season tickets to renew in my basket , Hope you get it sorted mate :aok:Quote:
Originally Posted by weecounty hibby
Quote:
Originally Posted by wookie70
I clicked Direct Debit by mistake. Emailed ticket office yesterday and got a reply this morning saying it had been cancelled and my seat would now show as available to me again.
Just need to do it again but at a pace relative to my pc competence (don't even have a smart phone, the one I have is only one step up from an abacus):greengrin
Have you set yourself up with single sign-on and signed into your account?Quote:
Originally Posted by weecounty hibby
Yes, done all that. It recognises that it's me, has my name, client ref numbers all correct etc. Just no notifications or opportunity to buy my ticketsQuote:
Originally Posted by Booked4Being-Ugly
Ok, sorry man, just checking. I just checked mines and there is a small inconspicuous 'sign in' link at the top of the page. When i click on that I can see my ST's sitting there after clicking SEASON TICKETS.Quote:
Originally Posted by weecounty hibby
Hope you get sorted.
No problem. Happy to take any advice. Have also used the log in button and again it takes me to the ticket page, recognises me and my client ref but no option to buy. Guess I'll need to wait on TO getting back to meQuote:
Originally Posted by Booked4Being-Ugly
The club just replied to me as I mistakenly took out the finance option. I didn't follow through with the emails V12 sent so have not signed the agreement with them. The club have said phone V12, cancel the arrangement, let them know and then they can reset the system and you can go in via the DD option. I wonder how many the poor comms on this has caught out. Just off the phone to V12 and it only took 5 mins to sort out. Hopefully hear back from the club soon and get on with buying my two STsQuote:
Originally Posted by Radium
Just checked again to make sure it wasn't me just being stupid. Everything seems to be fine, SSO sorted, profile OK, accounts linked, client ref ok, name ok but no option to buy my seats.Quote:
Originally Posted by weecounty hibby
Was your seat in the FF upper? If it’s executive or the old singing section that might explain it?
Can’t think of another reason seats that were being used last season aren’t available now?
Nah, not fancy enough for exec and not daft enough for SS anymore. Maybe the folk around me have complained and I'm no getting back!Quote:
Originally Posted by WhileTheChief..
Apologises in advance if already mentioned I renewed yesterday, but will we still be using the same ticket to access the ground when we get back in. Also while I'm here does anyone know if we do qualify for the the group stages for the Europa League group stages, will the club offer a Europa League Season Ticket package for the home games. which can be added to the existing season ticket. Obviously after there has be a draw etc and we know who we would be playing. Just a curiosity.