Virgin Media Telephone sockets
I recently had Virgin Media installed and was surprised that the installation guy did not instal telephone sockets. Instead , there is a connector coming from the router that the phone plugs into.
No master sockets or extensions .
It is not connected to the telephone lines already in my house so I can only have it plugged in beside the router.
Is this normal ? Have they stopped installing master sockets?
The only reason I am bringing this up is we have noticed that our phone now does not ring when someone calls.
The phone will light up when someone calls and I can answer and speak to the caller but it won't ring.
Should the tech have installed a master socket and an extension ?