:agree:
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Brilliant post.
I’m learning a lot about social media marketing stuff just now and there’s a real science behind it. Far more to it than I could ever have imagined.
Truth is, there’s a middle ground somewhere between abusing the Twitter person at one extreme to the other end of the spectrum where people are just saying the club did nothing wrong and it’s the idiots fault for being idiots.
Rightly or wrongly and regardless of who’s to blame, the club aren’t interacting well with the support on social media just now. Work is required to fix that as it’s important.
Motherwell are excellent at it, they’re the ones that appear to be really connecting with their fans on social media just now.
I’m sure if we ever get round to appointing a new CEO, it’ll be one of the first things they look at improving as it’s not working well just now.
I don’t care what anyone says that’s a decent sponsorship deal for us and a few quid in the bank.
enjoyed the video too.
Are they a good company for gas and electric? Anyone used them?
Whether you agree or disagree with the way they did it, surely the fact that the actual sponsorship deal that they’ve secured is hardly getting a mention suggests it wasn’t done quite right.
I’m not rushing to tweet any abuse at the Twitter admin, but it’s not exactly the first time they’ve got an extremely negative response in the last few weeks.
as someone who was vocal about the lack of a sponsor in previous seasons I can say I'm pleased we're seeing a return to proper income. it's too important to Hibs to pass up any size of income. it helps it's a decent brand in terms of the culture and identity fitting Hibs. well done to all involved.
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I don't see what Hibs have done wrong here.
They've used their presence on a social media platform to promote a new sponsorship deal for the club, which is exactly what they should be doing.
Frankly, I'd be more concerned if Hibs were revising their social media strategy to pander to a few obnoxious idiots who only want to criticise. That's a tiny minority of the 91.2k followers.
A few folk will have a go regardless when coming off a deflating defeat. However, the majority in this instance were agitated due to the unnecessary tease a few hours before. We take that tease out of the equation and the announcement wouldn't have gotten anything like this sort of heat. Most football fans only care about the football team and news that directly relates to the football team. That has always been the case.
It's not a big deal but it does add weight to the feeling some hold that the current media department at Hibs don't understand the mindset of a regular football supporter. There's definitely been a slight disconnect lately. Nothing horrendous, but it could grow into a problem if some supporters feel the club doesn't understand them or what the club means.
Anyway, the sponsorship is welcome news. :agree:
Name and shame.
Nobody has.
Don't do twitter or know its inner workings but would think announcing a new shirt sponsor would be good news even better that isn't anything to do with gambling.
No they wouldn’t.
Remember Ron Gordon’s letter/email just before the cup final?
It was just a good piece of communication that was well received as it was done well.
Why would details of a new sponsor have attracted negativity? The only reason it has is because of how it was communicated.
I know you don’t see anything wrong with the initial tweet designed to create a bit excitement but you’re clearly an intelligent level headed person.
The club has to know their audience and they should have known that putting a tweet out like they did would have produced expectations of something exciting being announced.
Hibs created the expectation of something really exciting being announced, they maybe never meant to and maybe you don’t see why but it’s clear from the reaction they did.
FWIW I’ve got absolutely no beef with the Twitter person, I think the abuse before today and today was ridiculous. I think they read the room wrong today though.