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How the hell do you get through to this place ? Tried a few numbers as i'm terminating my subscription as my contract is up but every number i dial is greeted with 'it will be an hours wait ' They don't want you contacting them eh ?! Even the live virtual chat , Once i said i was leaving the operator left the chat !
Making it as difficult as possible for you not to cancel !
Does that not mean you should be able to cancel nae bother? 🤔😉Quote:
Originally Posted by HibbyAndy
:greengrinQuote:
Originally Posted by HUTCHYHIBBY
Even sent them an email , Automated reply , Contact sky.com they said , Aghhhhhh
Can you cancel the DD, AndyQuote:
Originally Posted by HibbyAndy
I feel your pain. Just had an issue with Marks and Spencer over an online order. Passed from pillar to post, unable to speak to people on phone, minimum 48 hour wait for response to e mails, twitter etc. Could not get anyone to speak to me at all. So frustrating.
Had a message from a journalist asking to contact me as she is currently investigating their poor customer service.
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Originally Posted by Billy Whizz
Googling it Billy they say don't do that as Sky could hit you for more cash
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Originally Posted by Peanut Shaz
Got through a sneaky way !! In the options on the phone i pressed 2 'upgrade to sky glass ' Someone answered right away !! Bad crack , A team ready to upgrade you but won't answer cancellation subscriptions !
Anyway all sorted :cb
You busted them Andy, well doneQuote:
Originally Posted by HibbyAndy
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Originally Posted by Billy Whizz
Cheers Billy all sorted now mate :aok: