£1.50 to COLLECT from the stadium. WTF is that all about :grr:
EDIT:
Just noticed this on the website
Quote:
Please note that a booking fee of £1.50 per transaction will apply to online orders (excluding mobile or print at home)
Printable View
£1.50 to COLLECT from the stadium. WTF is that all about :grr:
EDIT:
Just noticed this on the website
Quote:
Please note that a booking fee of £1.50 per transaction will apply to online orders (excluding mobile or print at home)
We've been warned about this for a while. Apparently Hibs are collecting an admin surcharge for handling tickets, either home or away. At least with home tickets, there's the chance to avoid it with the 'print at home' option, but obviously that's not the case for away ones.Quote:
Originally Posted by dangermouse
http://www.hibernianfc.co.uk/news/10487
[QUOTE=Aim Here;6036977]We've been warned about this for a while. Apparently Hibs are collecting an admin surcharge for handling tickets, either home or away. At least with home tickets, there's the chance to avoid it with the 'print at home' option, but obviously that's not the case for away ones.
http://www.hibernianfc.co.uk/news/10487[
According to this, it should still be free of a handling charge if you purchase direct from the ticket office . No ?
[QUOTE=Liam978;6036989]They are purchasing online so the fee applies.Quote:
Originally Posted by Aim Here
£1.50 per transaction is fine with me. For the 2 tickets I bought that's an extra 75p each. Had it been per ticket I might have had a bit more of a moan.
Is it free if you buy when at the TO. If I'm going down may as well save £1.50 and buy and collect at the same time
Yes. Buying in person seems to evade the charges.Quote:
Originally Posted by wookie70
It’s 1.50 booking fee per ticket AND a £1.50 collection fee.Quote:
Originally Posted by Pretty Boy
Picking up 4 tickets on one transaction is invoicing me an extra £7.50. (Purchased via the call centre as they weren’t online).
That's odd, I was only charged £41.50 in total for 2 tickets.Quote:
Originally Posted by Iggy Pope
Ran Garden making sensible business decisions is what that sucker is about. You goddamn Skatch don’t like it then sell your mutha****n piss ant club to some goddamn Ay-Rab’s and lemee see how that works out for you ass swipesQuote:
Originally Posted by dangermouse
Not online as it was £2.50 for a booking fee and postage for two tickets.Quote:
Originally Posted by Iggy Pope
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They weren’t online as it was a **** up and that’s why I called them instead. I don’t see the difference in online or telesales and I’ve taken it up with the TO. 1.50 BF per ticket isn’t on.Quote:
Originally Posted by Steven79
I’ve asked for a quick chat with them when I collect to explain.Quote:
Originally Posted by Pretty Boy
Here’s the confirmation with the names removed....
Tickets Purchased
Member Area Row Seat Class Face Value
Dundee United v Hibernian · Sunday, 19 January 2020 (15:00)
F5 I 88 SENIOR STH £10.00
F5 I 89 ADULT STH £20.00
F5 I 90 ADULT STH £20.00
F5 I 91 ADULT STH £20.00
Subtotal face value £70.00
Total face value £70.00
Collection from Hibernian £1.50
Booking Charge £6.00
No Donation (VMCall) £0.00
Total Amount Paid £77.50
New year but same old shambles when t comes to buying away tickets.Quote:
Originally Posted by Iggy Pope
Hopefully you get it sorted.
Sent from my SM-G960F using Tapatalk
Three choices:
1) Go down TO pay cash and pick up my ticket
2) Get oot ma scratcher oan the Sunday switch on BBC Scotland watch the match
3) Go down the pub
No brainer really
This would have bothered me before but I live right next to Easter Road now so will just e popping into the TO from now on
I’m not saying the charges are right but online doesn’t need a paid employee involved in the actual sale. Telesales does. Greater cost per telephone sale.Quote:
Originally Posted by Iggy Pope
If you go to the ticket office and pay cash the club has to then take all monies raised to the bank which costs time and security!
If you buy on line and pay by credit card then collect the ticket at the office, it is a computer transaction and should be free?
The same applies to printing your own ticket, its a computer transaction so should be free?
It seems to be just another way to disguise hiking ticket prices!!!!
Problem there is that away tickets for the Hear7s Huns and Tic are not available to purchase in person from the TO.Quote:
Originally Posted by Aim Here
Got a nice call back from the TO today so that’s a positive. Seems there is a £1.50 per ticket fee when buying over the phone. (Over the phone being the only way you could get one at the designated time yesterday....).Quote:
Originally Posted by Steven79
That’s extortion and I’m waiting on another call back.
Between the booking fee and the price to call them I can't see many phoning up in future.Quote:
Originally Posted by Iggy Pope
They should have made it clearer before the tickets went on sale.
Sent from my SM-G960F using Tapatalk
Dear Mr Osterberg,Quote:
Originally Posted by Iggy Pope
Like the folk that buy tickets for your gigs you have been pumped by the greedy bleeders, ticket *******.
The pushing in of the thin edge of the wedge has begun.
Excuse me for being ignorant but is every other club doing the same thing regarding booking fees etc for tickets now or is it just us who are?
Sent from my G3121 using Tapatalk
Every club gets charged booking fees by ticketmaster, always have done. Hibs have always swallowed that cost. Celtic, Hearts to name two pass those charges onto fans. Hibs are now doing the same.Quote:
Originally Posted by Stanton Spence
Kl thanks mate, I live a stones throw from the stadium so I guess it's not gonna affect me as much as most, pretty poor from hibs imo and I guess this is all part of our new owners way of getting the most out of the fans and making us more efficient [emoji57] I'm just waiting on the improving the match day experience and becoming more of a community club crap that's been spouted about. I really don't get why some dude from Peru has bought us but that's another discussion for another threadQuote:
Originally Posted by May2116
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As far as I know they all use an online private ticket service so pretty sure that is a yes.Quote:
Originally Posted by Stanton Spence
Basically the same as when you buy concert tickets.
Supporters (including loads on here) moaned about the performance of the existing ticket service for big games. After much abuse Hibs appear to have arranged a higher level service from Ticketmaster and that has to be paid for.............by us. Not Hibs fault.
Who knew you would have to pay more for a better service :rolleyes:
Not the moaners apparently.
£1.50 booking fee per ticket? The service isn’t that ****ing good.Quote:
Originally Posted by CMurdoch
It's only if you phone up that you pay £1.50 per ticket as online it's just per transaction.Quote:
Originally Posted by Iggy Pope
I know that now.Quote:
Originally Posted by Steven79
Phoning up was the only way to get a ticket at the allotted time though so there’s a bit of disparity there.
And phoning or not it’s still a fee that outweighs the service. And the club agree.
Computer transactions aren't free though. There are systems to pay for and credit card fees to be paid.Quote:
Originally Posted by where'stheslope