Hearts (A) ticket thread

[BlackSheep]

Might as well start this now....

[Granto1875]

Thought they were meant to be on sale at 12 today? Still no que on ticketing website which is strange

[Ginger Gehagan]

Thought they were meant to be on sale at 12 today? Still no que on ticketing website which is strange

They go on sale at 1pm today pal.

[Granto1875]

They go on sale at 1pm today pal.

Ideal, been refreshing the ticketing website for the last 20 mins for no reason then 👍🏻😂

[Hermit Crab]

Queue has started

[BlackSheep]

718th in the Queue.... how many tickets do we get at Tynecastle again?

[Hermit Crab]

718th in the Queue.... how many tickets do we get at Tynecastle again?


About 3200. Scratch 500 or 600 off that number already for AST, sponsors and players though.

[CL0762]

718th in the Queue.... how many tickets do we get at Tynecastle again?

Just upwards of 3000 I think with the bottom corners being cut off.

Then there’s the AST figure plus whatever the players entitlement is so I’d wager there’s about 2500+ for us all to fight over

[Pretty Boy]

1229th in the queue. Could be touch and go for me.

[Hibby70]

I'm 1579 😂. Could be the usual single ticket hunt as per usual.

[Pretty Boy]

I've moved up a place. Tickets are all but in the bag:greengrin

[Peanut Shaz]

1922 in queue. Fingers crossed

[.Sean.]

383 for me. Fingers crossed, not missed a derby since 2006

[Radge70]

1229th in the queue. Could be touch and go for me.

That's the equivalent of being 2-0 down at Tynie.......

[evy]

Anyone on a dot count? :wink:

[MartinfaePorty]

I've got 2070 ahead of me, but who knows how many tickets each of them are buying???

1850 now

[one day maybe...]

Now got 1137 in front can’t see me getting

[BlackSheep]

Im in now and there's no tickets available!!

[weecounty hibby]

630 ahead of me. Not holding out much hope

[one day maybe...]

Im in now and there's no tickets available!!

Kn Boooooooo!

[Pretty Boy]

Sold out? No seats available for me.

[Stokesy's on fire]

Either crashed or sold out...who knows

[one day maybe...]

Sold out in minutes 🤦🏼*♂️

[MartinfaePorty]

B*gger!

[percy veer]

ABSOLUTE SHAMBLES, glad i signed up to hibs first now

[Ringothedog]

I am sure some will become available as they are released from people’s baskets

[Edinburgh Green]

I was 550 in the que and there was no tickets available? surely thats not right?

[Steven79]

Surely can't be sold out so quickly.

[Wheat Hound]

Must have crashed as i was in straight away then kicked out before buying???

[speedy_gonzales]

Sold out? No seats available for me.

Surely not? I was 634 in the queue, got in around 13:05 and secured my tickets (upper block M) a minute or so later (forgot I had to log back in to assign tickets) :rolleyes:

[LewysGot2]

I tried for friends but being 1049 wasn't enough. Got kicked out when got to top of the queue

[Ringothedog]

ABSOLUTE SHAMBLES, glad i signed up to hibs first now

It’s hardly a shambles, it looks the sale of the tickets went really smoothly

[Peanut Shaz]

I got kicked out just as I was told there were 167 people I front of me.

[weecounty hibby]

Sold out by 13:06!!

[scottish_sleepy]

Why advertise going on sale at 1pm when there's a queue starting half an hour earlier. I joined at 12.40 and there were 1500 in front already.

[Pretty Boy]

Disappointed but it is what it is. First time I've missed out on Tynecastle for years. It happens.

[semaj64]

Got in 13.07 but seems none left. Maybe Hibs going to do a beam back to ER.

[percy veer]

It’s hardly a shambles, it looks the sale of the tickets went really smoothly


anyone get tickets? i was 300 and odd in the queue

[TAHibby]

Never known it to have gone as quick as that tbh, even queuing about 10/15 mins wasn't enough

[Brightside]

Keep trying - singles will come up.

[GreenGray]

Went very very quickly. I got nothing.

[BlackSheep]

anyone get tickets? i was 300 and odd in the queue

I was in at 13.04 and had one ticket in my basket, went to find more and the site refreshed and my ticket as gone.....

[Scouse Hibee]

anyone get tickets? i was 300 and odd in the queue

My laddie got two, he joined queue at 12.20 he just told me

[Frazerbob]

Bit odd that nobody on here has got tickets get its sole out.......

[Pretty Boy]

I'm not convinced it isn't a Ticketmaster problem. Just tried to buy a ticket for Aberdeen whilst I was in and I'm getting the same message that not tickets are available.

Unless that has sold out this morning as well?

[RyeSloan]

Fastest sell out in history that! Wow.

Not on TV maybe the reason or the site went wonky and half the tickets are unsold…

[weecounty hibby]

I joined the queue at 12:50. Almost 2000 in front of me. What’s the point in an online system when all that happens is you form a queue like the good old days when you stood outside the ticket office. All seems a bit **** to be honest

[Steven79]

Bit odd that nobody on here has got tickets get its sole out.......

I've never failed to get tickets before and was logged in just after 13:00 but nothing.

[007]

anyone get tickets? i was 300 and odd in the queue

I was 604th and got in at 5 past. Managed to get 2 after slight panic when it made me log in again but fortunately they were still in the basket.

[SunshineOnLeith]

I just got a single seat so persevere if you're still trying.

[givescotlandfreedom]

Bit odd that nobody on here has got tickets get its sole out.......

Maybe they'll just let block 7 allocate them seeing as they get preference.

[Hermit Crab]

Must be an issue with the website.


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[JamesHFC]

Think that's the fastest it's ever sold out.

[.Sean.]

Maybe they'll just let block 7 allocate them seeing as they get preference.
How many tickets do they get? I don’t agree with that at all.

[weecounty hibby]

Must be an issue with the website.


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What makes you say that? It seems some got tickets and most didnt

[Pretty Boy]

There are still sections sporadically appearing but think it's a case of fastest finger first.

[Hiber-nation]

Couldn't get through the payment stage again. Happened for last away game and they said it would be sorted , Ticketmaster's fault apparently. Shambles.

[GreenGray]

Isat and kept refreshing, managed to get a single:agree:

[Hibby70]

Just got a single ticket

[Carheenlea]

I’m not convinced all sections were available.

[BlackSheep]

There's no way it had sold out by 13.04 when i got in.... there was only a 718 folk before me.... time it takes to select your tickets there would've been plenty left

[Hermit Crab]

What makes you say that? It seems some got tickets and most didnt

Try to buy one for Aberdeen and same message appears.


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[Blaster]

I was 95 in the queue and got my 6

[BlackSheep]

I keep refreshing and it occasionally shows availability then no ticket options on the right of the page

[Ringothedog]

Bit odd that nobody on here has got tickets get its sole out.......

I got 2, I am delighted I will not have to do this horrible scramble again next season. Gave up my AST this season but taken the Hibs First for next season

[Pretty Boy]

I miss the days of the casper derby when you could pick your seat:faf:

[Frazerbob]

I was 314 in the queue. Got in no problem, 5 tickets all assigned then kicked out.
Think I’ve missed 4 derbies in my life. This will be the first derby I’ve missed when not out the country since my first in 1981 and it’s no even on the Zitelli 🤬

[j'adorehibs]

i joined at 12:20 no. 247 in queue and got my 4 no problems ...only appeared to have two upper sections available at that point

[CL0762]

When I got logged in there was only Upper M & J available, I got in about a minute past 1 but couldn’t pick/assign any.

[Pretty Boy]

I wish Hibs would put out the obligatory sold out tweet so I can stop refreshing and go for my lunch.

[BlackSheep]

Oh well, sounds like it did sell out that fast, well done to those who got tickets.

One thing i do find inconsistent with the process is when the queue starts, i was refreshing every minute since 12.00 and it only joined the queue at 12.32 with me with 718 in front of me. Wish the process was a bit more transparent.

[Gmack7]

5 bought, 3 singles and 2 together, my son got them not me

[Frazerbob]

Aberdeen tickets showing none available. It wasn’t sold out at 12pm……..

[Silversand]

Managed to get 2 tickets at just after 1.20pm.

[Hiber-nation]

Just got one, had to remove and re-register my bank card!

[One Day]

I was 95 in the queue and got my 6

I was over 1000 in the queue and as most people are getting more than one ticket i knew it was unlikely I was getting any. Thats life

[CallumLaidlaw]

Why advertise going on sale at 1pm when there's a queue starting half an hour earlier. I joined at 12.40 and there were 1500 in front already.

Because they don’t go on sale until 1pm

It’s the same way for any online ticketing these days where big demand is expected. It’s to stop the site from crashing.


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[SteveHFC]

I got 2, I am delighted I will not have to do this horrible scramble again next season. Gave up my AST this season but taken the Hibs First for next season

If the Hibs First allows more fans to sign up, could see that selling out quickly too.

[Edinburgh Green]

Just managed to get 2! keep trying folks

[Vini1875]

I just got two seats together at 13.35. I just kept refreshing while reading this thread. Persevere

[CallumLaidlaw]

If the Hibs First allows more fans to sign up, could that selling out quickly too.

Limited to 500


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[wookie70]

First derby I will have missed for 15 years or so. Totally forgot and although single seats are still there I wanted to take one of the kids

[Pretty Boy]

Loads just came available. Just got 3. Keep trying folks:thumbsup:

[Hedlund12]

Just managed to get 4 all individually... keep trying.

[Blaster]

More coming up now

[miy00015]

Hi everyone,

I got in at 13:05, was around 800 in queue and could not get a single ticket into the basket.

I then logged out and logged in on my phone over 4G at 13:35 and it let me get 4 together and showed tickets available in multiple sections. If Hibs haven't said they've sold out I'd recommend trying on another device!

[Cammy]

What makes you say that? It seems some got tickets and most didnt

I think not all blocks were released as more showing now.

[G15 Hibs]

Couldn't get anything earlier but had another go about 1.40 and there seems to be more available now

[LaMotta]

I only just found out that they were on sale at 13:32 cos my mate messaged me, and I went in and got 4 straight away - worth still trying....

[MKHIBEE]

I got mine at 1.40 after 40 minutes of no tickets being offered.

[Frazerbob]

Got my 5 now. And relax….,

[wandering_hibee]

Couldn't get anything earlier but had another go about 1.40 and there seems to be more available now
Me too, just picked up a ticket but couldn't get anything 20 minutes ago.

[GreenGray]

Managed to buy 4 singles buy going on and off, must have been loads.

[MartinfaePorty]

Just got 2 single tickets after battering refresh for half an hour constantly

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[RossScott1991]

Refreshed and got 3

2 together and 1 separate 5mins ago

[LewysGot2]

Just got 2 for my friends in our group 🤛🥳

[Leith Green]

I just got 4 at 13:45

[leftpeg]

Just got one 1345...keep refreshing I recon there are still more.

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[Fratelli]

On 3 devices but just managed to get 3 tickets over 2 applications in last 10 minutes but only on mobile…

[weecounty hibby]

Managed to get 3 at 13:49. Dunno what was going on with the site. Was showing none available at 13:06!

[LaMotta]

Ticketing only works on mobile for me - doesn't work on any desktop computer, was same for Aberdeen game - something that needs to be fixed!

[ads913]

Previous time I have had similar experience the last derby game turns into a easter egg hunt.

After waiting 30 minutes in the queue, when it was ready to proceed bnag on 1pm
I clicked to continue then it forwarded to the Hibs site did i get the derby option to buy tickets NOPE .
I was presented to Hibs vs Aberdeen game by the time i navigated to the hearts tickets it was sold out 1.04 pm.
Absolute crap shoot.

[Pretty Boy]

Managed to get 3 at 13:49. Dunno what was going on with the site. Was showing none available at 13:06!

Worst it's been in a long while.

There must have been an issue as I was in at 1.04 and it was showing as sold out, kept refreshing then about 1.35 suddenly multiple sections appeared and I got 3 together with minimal fuss.

Hopefully something Hibs and Ticketmaster can iron out for next time as I feel really sorry for people who were at the front of the queue and have walked away empty handed. Glitches happen but it's easy to be philosophical when I'm not the one without a ticket.

[Nevi_SOL]

SOLD OUT

Option has been taken off the site

[CL0762]

Hate to be the guy to bring it up but this doesn’t happen with loyalty points 🙂

[SHODAN]

Jesus christ I ****ing forgot

[BlackSheep]

If the Hibs First allows more fans to sign up, could see that selling out quickly too.

Its already sold out

[yonder1875]

In the queue since 12.40 and now the event has been taken off. What a ***** system when I already know of a few people who only go to derbies that are going.

Way to reward season ticket holders who go to away games too.

[SHODAN]

Well, I've been successful in getting tickets for every away derby I've been free for the last 15 or so years so don't begrudge missing out this time.

[scottish_sleepy]

In the queue since 12.40 and now the event has been taken off. What a ***** system when I already know of a few people who only go to derbies that are going.

Way to reward season ticket holders who go to away games too.

Totally agree mate.
What a waste of an hour.
Ticketmaster are shocking

[Superfurry72]

Well, I've been successful in getting tickets for every away derby I've been free for the last 15 or so years so don't begrudge missing out this time.

I've been lucky the last few times too but missed out today. Having said that I'll gladly accept any spares!

[Steven79]

Managed to get tickets in the end but it woudn't accept my Halifax bank card or my wifes so had to load up my revoult app on my phone which went through first time.

It's my Birthday tomorrow so feels like an early present.

[evy]

As someone who doesn't go to a lot of things outside of football so don't have much knowledge in this are, but....

Outside of a bespoke system (which would almost certainly have a negative cost/benefit due to only being needed a few times a season), what other options are there other than ticketmaster? They seem to have the market cornered and nearly every club/concert/event uses them.

[7Hero]

honestly what an absolute shambles..

[Nakedmanoncrack]

Shambles.
Glad I won't gave to go through this next season, will be worth the fifty notes.

[7Hero]

As someone who doesn't go to a lot of things outside of football so don't have much knowledge in this are, but....

Outside of a bespoke system (which would almost certainly have a negative cost/benefit due to only being needed a few times a season), what other options are there other than ticketmaster? They seem to have the market cornered and nearly every club/concert/event uses them.


The issue isn't Ticketmaster, plenty clubs have loyalty schemes and use Ticketmaster too.

The cost of running a loyalty scheme would be minimal to the club, they already know who buys every ticket for every game, they have the data. Just a case of using it properly but they would rather setup a scheme where you pay for the privilege of getting access to tickets.

[Hermit Crab]

I got one at 14:15 then the link was removed immediately after I purchased it. Must have been very lucky.

[LewysGot2]

The issue isn't Ticketmaster, plenty clubs have loyalty schemes and use Ticketmaster too.

The cost of running a loyalty scheme would be minimal to the club, they already know who buys every ticket for every game, they have the data. Just a case of using it properly but they would rather setup a scheme where you pay for the privilege of getting access to tickets.

That's not the case re the AST. There was no charge when it was first set up years ago. The AST came into being because STHs who didn't go to away games often threatened not to renew their STs as loyalty points, as was, meant that they had no chance ever of big games. This spooked the club who then did an analysis of who was going to every game via the loyalty points data. They concluded that just under 400 people did. Therefore they created a scheme for the most regular attendees that met their needs and everyone else got fairer access to big away games without needing loyalty points. A hybrid to try and keep STHs happy as well as the most frequent Away fans happy.

That's it. The money £30 for existing AST holders is to cover administrative costs of running the scheme.

[Steven79]

The issue isn't Ticketmaster, plenty clubs have loyalty schemes and use Ticketmaster too.

The cost of running a loyalty scheme would be minimal to the club, they already know who buys every ticket for every game, they have the data. Just a case of using it properly but they would rather setup a scheme where you pay for the privilege of getting access to tickets.How would that work when many clubs sell tickets directly to fan?

Like St Johnstone and Dundee United.

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[Tyler Durden]

Got a single ticket. I think since the Championship days, I've never managed to get more than 1 ticket for my group at Tynecastle albeit one of my mates got 4 today.

It's always a shambles. Even once that ticket was selected today, it's such a convoluted process to progress things and make payment.

[Carheenlea]

Three of us tried and were all in queue early, I was furthest back at 370 or so. One of my friends got in managed to secure 4 tickets just as I was being let onto site, and I couldn’t find anything, but only one section appeared to be available to choose from. Obviously then just left after my friend confirmed purchase.

Thankful to have got ours, but for being so far up the queue it was clear there was something not right with the ticketing site.

[Hermit Crab]

What was with all the payment errors today? Never known it to be that bad. I had to muck about for ages trying to get my card to work. Never had a problem before...

[weecounty hibby]

What was with all the payment errors today? Never known it to be that bad. I had to muck about for ages trying to get my card to work. Never had a problem before...

It's always a nightmare for me. Even though my card details are saved it never just goes through. I always end up having to retype in all the info

[Steven79]

What was with all the payment errors today? Never known it to be that bad. I had to muck about for ages trying to get my card to work. Never had a problem before...Yeah same here.

Tried my card a few times them got my wife's details (both with Halifax) and they both failed so ended up using a virtual card which I approved on my phone.

Took me over 20 minutes to pay for the tickets.

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[Hermit Crab]

It's always a nightmare for me. Even though my card details are saved it never just goes through. I always end up having to retype in all the info


Yeah same here.

Tried my card a few times them got my wife's details (both with Halifax) and they both failed so ended up using a virtual card which I approved on my phone.

Took me over 20 minutes to pay for the tickets.

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Because of that I had a basket time out on me losing the tickets in the process. Very frustrating.

[davhibby]

How would that work when many clubs sell tickets directly to fan?

Like St Johnstone and Dundee United.

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They’d give us tickets to sell ourselves if we asked them to.

[Liberton_Hibs]

Logged in at 12:30,698 in queue,entry to site 13:00 4 tickets together by 13:08, no payment problems, mobile device.

[Steven79]

Because of that I had a basket time out on me losing the tickets in the process. Very frustrating.It's definitely a security flaw with the site as my barclaycard work but I didn't have the card reader handy so had to pass on that as well.

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[7Hero]

How would that work when many clubs sell tickets directly to fan?

Like St Johnstone and Dundee United.

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Id imagine it would work the same as The Jambos who also use Ticketmaster and run a loyalty scheme.

[West lower]

Lucky for some. Logged in and was 800 or so in front. Got in at 1309. No tickets. That’s 9 games in a row not been lucky. I read on another thread that anyone who wants tickets generally get them. Ah well, next time 😁

[Ringothedog]

They’d give us tickets to sell ourselves if we asked them to.

No they wouldn’t. Those clubs want their money up front which is what happens when you sell direct. If they give us(Hibs) tickets to sell they have to wait for the money. Selling direct also lets them see continuously how sales are going.

[Cod Boy]

IT’s people’s choice but folk that give there details to others who haven’t got a season ticket doesn’t help getting tickets any easier

[Hiber-nation]

What was with all the payment errors today? Never known it to be that bad. I had to muck about for ages trying to get my card to work. Never had a problem before...

The same thing happened to me trying to renew my ST. Had to do it over the phone. The TO assured me it was Ticketmaster's problem and it would be fixed. But the same thing happened today even when I tried to put in my bank details manually. Ended up doing it on another card.

[Hermit Crab]

Lucky for some. Logged in and was 800 or so in front. Got in at 1309. No tickets. That’s 9 games in a row not been lucky. I read on another thread that anyone who wants tickets generally get them. Ah well, next time 😁


You're definitely doing something wrong. I got a ticket at 14:15. Block L lower section.

[West lower]

You're definitely doing something wrong. I got a ticket at 14:15. Block L lower section.

I was after 2 tickets together for me and my son, and it said none available. I could’ve got a single but needed 2.

[Hibee_Craig7062]

Logged on 12.28 and was 287 in queue. Two tickets secured in section J by 13.03. No issues again, I must be fortunate but I always find the ticketing system to work fine

[tanfield]

Logged in at 12:30, got into the website at 13:02 and was thrown out. Went back in and no tickets available. Refreshed page for 40 minutes and finally got my 2. Not easy!

[superfurryhibby]

This thread makes the case for the Hibs first or whatever it's called. I tried several times, even looked for a single. The sold out sign was up pretty early doors.

[SickBoy32]

This thread makes the case for the Hibs first or whatever it's called. I tried several times, even looked for a single. The sold out sign was up pretty early doors.

Makes the case for loyalty points only IMO

This new tory initiative ‘Hibs First’ will simply exacerbate the issues faced today for the vast majority of ST holders next year

Thankfully I was lucky today and secured a ticket

[Carheenlea]

Makes the case for loyalty points only IMO



Agree 100%

The undoing of a perfectly workable, and more importantly, fair system where those who followed Hibs away on the most regular basis were given first chance at high demand allocations.

The club have went round in circles in a determination not to go back to such a scheme, and despite the merits of firstly the AST, and now the Hibs First, neither quite match the Loyalty Points for the most satisfactory option for distribution of away tickets.

[Bobby's Cinema]

Lucky to get one. After selecting the block on the left of the screen, the ability to add to the basket was still grey'd out.

Maybe just compatibility issue using the web browser on laptop but took me a while to realise the right of the screen had its own panel you had to scroll down on to select the ticket type. Wasn't immediately obvious, for a while I had blocks available but didn't select a ticket type to add to basket because I couldn't see how.

I logged in at 1230 at 250 in the queue and was bounced out with a notification bell at 1PM. Then just logged back in and had access.

[Billy Whizz]

Agree 100%

The undoing of a perfectly workable, and more importantly, fair system where those who followed Hibs away on the most regular basis were given first chance at high demand allocations.

The club have went round in circles in a determination not to go back to such a scheme, and despite the merits of firstly the AST, and now the Hibs First, neither quite match the Loyalty Points for the most satisfactory option for distribution of away tickets.

I agree. With a loyalty scheme tickets would be sold in levels depending on loyalty point thresholds
No crashing of systems etc

[Steven79]

Lucky to get one. After selecting the block on the left of the screen, the ability to add to the basket was still grey'd out.

Maybe just compatibility issue using the web browser on laptop but took me a while to realise the right of the screen had its own panel you had to scroll down on to select the ticket type. Wasn't immediately obvious, for a while I had blocks available but didn't select a ticket type to add to basket because I couldn't see how.

I logged in at 1230 at 250 in the queue and was bounced out with a notification bell at 1PM. Then just logged back in and had access.I has that problem with my laptop and found that you just had to scroll down and choose what kind of ticket you wanted.

I must have had 4 or 5 tickets at one point or another...

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[LewysGot2]

I agree. With a loyalty scheme tickets would be sold in levels depending on loyalty point thresholds
No crashing of systems etc

Devil's advocate here...last time lots of folk didn't like having to buy tickets at different times to their mates. One of the reasons folk go is the shared experience with pals. If you had full points but pals didn't you either gambled on waiting for their tier or flew solo.

There's actually no perfect solution just a range of options that are shades of less bad depending on your circumstances and viewpoint

[S4uzee]

Devil's advocate here...last time lots of folk didn't like having to buy tickets at different times to their mates. One of the reasons folk go is the shared experience with pals. If you had full points but pals didn't you either gambled on waiting for their tier or flew solo.

There's actually no perfect solution just a range of options that are shades of less bad depending on your circumstances and viewpoint

But then folk who are not even ST holders get tickets for Tynecastle. Lucky if they’ve been to ER five times a season

[Tyler Durden]

Lucky to get one. After selecting the block on the left of the screen, the ability to add to the basket was still grey'd out.

Maybe just compatibility issue using the web browser on laptop but took me a while to realise the right of the screen had its own panel you had to scroll down on to select the ticket type. Wasn't immediately obvious, for a while I had blocks available but didn't select a ticket type to add to basket because I couldn't see how.

I logged in at 1230 at 250 in the queue and was bounced out with a notification bell at 1PM. Then just logged back in and had access.

I had that same issue. It’s not like we’re idiots or people unfamiliar with booking tickets….. it’s just a sh*te layout! Really a horrible customer experience for something that need not be so difficult

[Hiber-nation]

I had that same issue. It’s not like we’re idiots or people unfamiliar with booking tickets….. it’s just a sh*te layout! Really a horrible customer experience for something that need not be so difficult

Aye it's like an invisible scroll bar which is the last thing you need when you're in a mad panic for Derby tickets!

[CallumLaidlaw]

Devil's advocate here...last time lots of folk didn't like having to buy tickets at different times to their mates. One of the reasons folk go is the shared experience with pals. If you had full points but pals didn't you either gambled on waiting for their tier or flew solo.

There's actually no perfect solution just a range of options that are shades of less bad depending on your circumstances and viewpoint

How many people make do with single tickets anyway? Hundreds I would guess


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[007]

But then folk who are not even ST holders get tickets for Tynecastle. Lucky if they’ve been to ER five times a season

Do you not have to be a ST holder to get a Tynecastle ticket anymore? Didn't realise it had changed.

[CallumLaidlaw]

Makes the case for loyalty points only IMO

This new tory initiative ‘Hibs First’ will simply exacerbate the issues faced today for the vast majority of ST holders next year

Thankfully I was lucky today and secured a ticket

It won’t change the issues today at all as it’s basically the same scheme that was already in place with the away season ticket


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[LewysGot2]

But then folk who are not even ST holders get tickets for Tynecastle. Lucky if they’ve been to ER five times a season

The only people at fault for that are season ticket holders who put their pals ahead of other season ticket holders...Tynecastle seems to be the main game for this.
Don't know how you stop it. People just need to do the right thing but it's not that simple

[The Spaceman]

Hibs First should make it much easier for anyone who really wants to go to these kind of games next season. A great initiative. Not as burdensome as an AST. I am looking forward to using my Hibs First membership.

[Peanut Shaz]

Hibs First should make it much easier for anyone who really wants to go to these kind of games next season. A great initiative. Not as burdensome as an AST. I am looking forward to using my Hibs First membership.

The funding of it needs to be looked at. As it stands at the moment it's prohibitive to supporters on a tight budget and benefits those in a better financial position. I appreciate why as a business we are now charging for the basic hospitality package, away ticket priority etc but it seems unfair that many of our support are being excluded due to their financial situation. There will always be more exclusive packages available for sporting events for those fortunate enough to be able to afford them but the average fan should not be penalised from enjoying the basics of supporting their club.

[Nakedmanoncrack]

The funding of it needs to be looked at. As it stands at the moment it's prohibitive to supporters on a tight budget and benefits those in a better financial position. I appreciate why as a business we are now charging for the basic hospitality package, away ticket priority etc but it seems unfair that many of our support are being excluded due to their financial situation. There will always be more exclusive packages available for sporting events for those fortunate enough to be able to afford them but the average fan should not be penalised from enjoying the basics of supporting their club.


If only someone could come up with a scheme that rewards loyalty or something....

I agree, in principle paying for the right to priority is wrong, however I admit to having done it to avoid a further fiasco like today.

[LewysGot2]

The funding of it needs to be looked at. As it stands at the moment it's prohibitive to supporters on a tight budget and benefits those in a better financial position. I appreciate why as a business we are now charging for the basic hospitality package, away ticket priority etc but it seems unfair that many of our support are being excluded due to their financial situation. There will always be more exclusive packages available for sporting events for those fortunate enough to be able to afford them but the average fan should not be penalised from enjoying the basics of supporting their club.

Im a bit puzzled by this. It’s £30 for existing AST holders which is most of the Hibs First membership. By default they have had to pay for every game for the last few seasons. If people are lucky enough to be able to afford to go to every game then £30 admin fee isn’t a deal breaker and it’s not the barrier to participation- that would b paying for 19 minimum away tickets, many at over £30 a game.

By default, anyone with financial pressures will be having to think twice about going to Hibs games. Hibs, though it often seems otherwise, are a luxury.

And, the reality of this is many, if not most, fans are only upset when it’s Gorgie- there isn’t demand outstripping supply many weeks.

[Peanut Shaz]

If only someone could come up with a scheme that rewards loyalty or something....

I agree, in principle paying for the right to priority is wrong, however I admit to having done it to avoid a further fiasco like today.

TBH if I went to more away games than I do, I would probably have reluctantly done the same. As you say in your first sentence " if only.......

[Carheenlea]

Ultimately, the Hibs first is really just paying a fee to guarantee Tynecastle tickets.

Previously, a few games at Celtic and Rangers sold out very quick, but latterly they have remained on sale for many days before finally selling out. The other away grounds have sufficient capacity to accommodate the demand of our travelling support at those games.

As long as our travelling support is at the level it is, where Hibs fans can travel to pretty much every away game they like, they shouldn’t really have to pay extra to secure a ticket for the derby if they’ve been supporting the club regularly on the road during the season. Or indeed actually find themselves missing out.

The attendance at Tynecastle is twice as much as our average travelling support.

[GreenGray]

Hibs First should make it much easier for anyone who really wants to go to these kind of games next season. A great initiative. Not as burdensome as an AST. I am looking forward to using my Hibs First membership.

It will, but there was only 500 available. Seems unfair to almost lock out a lot of season ticket holders who were promised priority tickets as part of their ST purchase.


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[Pretty Boy]

Ultimately, the Hibs first is really just paying a fee to guarantee Tynecastle tickets.

Previously, a few games at Celtic and Rangers sold out very quick, but latterly they have remained on sale for many days before finally selling out. The other away grounds have sufficient capacity to accommodate the demand of our travelling support at those games.

As long as our travelling support is at the level it is, where Hibs fans can travel to pretty much every away game they like, they shouldn’t really have to pay extra to secure a ticket for the derby if they’ve been supporting the club regularly on the road during the season. Or indeed actually find themselves missing out.

The attendance at Tynecastle is twice as much as our average travelling support.

The thing with Hibs First is that Hibs have said they will be monitoring it to ensure people aren't just using it as a 'skip the queue for Tynecastle' scheme. Yet people have also suggested the reason both a loyalty scheme and existing away ST scheme are not/no longer viable is because of the number of teams now selling direct to away fans. How do Hibs monitor that? If anyone is questioned about their lack of attendance at other away games what's to stop them saying 'I went to the ones where you had to buy direct'?

I don't go to enough away games these days to justify paying for Hibs First so it's not a hill I'm willing to die on but I just don't get why a loyalty points system is so off the table at Hibs. Loads of other clubs manage it despite facing all the same issues that Hibs do. It wouldn't impact those who were away ST holders and are now Hibs First members as they would still be at the top of the list. If anything it's a benefit to them as their support is rewarded for free.

[King Cosell]

Ultimately, the Hibs first is really just paying a fee to guarantee Tynecastle tickets.

Previously, a few games at Celtic and Rangers sold out very quick, but latterly they have remained on sale for many days before finally selling out. The other away grounds have sufficient capacity to accommodate the demand of our travelling support at those games.

As long as our travelling support is at the level it is, where Hibs fans can travel to pretty much every away game they like, they shouldn’t really have to pay extra to secure a ticket for the derby if they’ve been supporting the club regularly on the road during the season. Or indeed actually find themselves missing out.

The attendance at Tynecastle is twice as much as our average travelling support.

Something I'd like to see in the club shop, and something that would be a nice little Brucie Bonus with your Hibs First membership, is a team group picture/poster signed by all the players. I'd like to get one framed but I'm a bit old to be autograph-hunting outside the players' enterance.

[Kojock]

It will, but there was only 500 available. Seems unfair to almost lock out a lot of season ticket holders who were promised priority tickets as part of their ST purchase.


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I don't understand your comment about the promise of priority tickets as part of their ST. If we have 10,000 ST holders how can they all get priority for a 3,000 allocation. ST holders get priority over non ST holders.

[GreenGray]

I don't understand your comment about the promise of priority tickets as part of their ST. If we have 10,000 ST holders how can they all get priority for a 3,000 allocation. ST holders get priority over non ST holders.

Well STH’s had priority access to buy tickets, like today. As of next season that is no longer the case, but It was a selling point in the ST campaign.


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[Kojock]

Well STH’s had priority access to buy tickets, like today. As of next season that is no longer the case, but It was a selling point in the ST campaign.


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Sorry if I'm being thick but nothing has really changed from this season where we have a priority group of 350 AST members. Next season this group has been increased to 500 and rebranded as Hibs First so only 150 less tickets available for other ST holders.

[GreenGray]

Sorry if I'm being thick but nothing has really changed from this season where we have a priority group of 350 AST members. Next season this group has been increased to 500 and rebranded as Hibs First so only 150 less tickets available for other ST holders.

I thought it was 500 on top of the existing AST’s? That’s a considerable amount of our tynecastle allocation.

Tbh the confusion just shows how poorly it has been communicated by the club.


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[Kojock]

I thought it was 500 on top of the existing AST’s? That’s a considerable amount of our tynecastle allocation.

Tbh the confusion just shows how poorly it has been communicated by the club.


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Nope the 500 total is inclusive of the 350 AST members.

[Peanut Shaz]

Im a bit puzzled by this. It’s £30 for existing AST holders which is most of the Hibs First membership. By default they have had to pay for every game for the last few seasons. If people are lucky enough to be able to afford to go to every game then £30 admin fee isn’t a deal breaker and it’s not the barrier to participation- that would b paying for 19 minimum away tickets, many at over £30 a game.

By default, anyone with financial pressures will be having to think twice about going to Hibs games. Hibs, though it often seems otherwise, are a luxury.

And, the reality of this is many, if not most, fans are only upset when it’s Gorgie- there isn’t demand outstripping supply many weeks.

So that means that those who could afford to pay
for every away game regardless if they chose to attend or not got priority. Same scenario, those more financially stable benefitted. A basic loyalty points system used by nearly every other club is surely the fairest and least divisive option.

[LewysGot2]

So that means that those who could afford to pay
for every away game regardless if they chose to attend or not got priority. Same scenario, those more financially stable benefitted. A basic loyalty points system used by nearly every other club is surely the fairest and least divisive option.

You realise people exploit loyalty points systems? It's got a name - point harvesting. People buying tickets for the loyalty points whether they go or not. In fact, with everyone vying for points it's more likely to happen.

Again, whether it is unpalatable or otherwise, people's ability to go to football or exploit football schemes is impacted by their socioeconomic situation. You can bet the very affluent who afford season long hospitality options will have been given tickets for Gorgie- its happened before. Nothing to do with away game activity over a season and everything to do with them putting lots into the club.

[DH1875]

But then folk who are not even ST holders get tickets for Tynecastle. Lucky if they’ve been to ER five times a season

The tickets don't go to general sale so the only way non season ticket holders get a ticket is from a season ticket holder. Hardly the clubs fault.
Loyalty points wouldn't work here as the season ticket holder would still buy the ticket, get the points and give their pal the ticket.

[Libby Hibby]

I think giving the opportunity for a single ST holder to purchase a maximum of 6 with a reference number is open to abuse. So perhaps the club need to look at that. There is no way that all of our allocation is going to be actually used by ST holders yet genuine ST holders miss out.

Anyway, F*** the Hertz.

[lucky]

No system is perfect when it comes to getting tickets for big games. But every team with decent support has some sort of loyalty scheme. Hibs need to look at this again. The last scheme became unpopular as fans were awarded extra points for Hibs supporters' membership. A straightforward scheme based on attendance at games is the best way forward. I doubt many Hibs fans would attempt to harvest points as we only sell out a maximum of 6 away games a season.

[.Sean.]

How many people make do with single tickets anyway? Hundreds I would guess


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I’d rather have a single ticket than miss out and watch on the tele, surely that’s a no brainer. You can still have a bevvy with your mates before the game, see them at half time etc. that’s what I done when loyalty points were in play and if I got tickets before them etc

[CallumLaidlaw]

I’d rather have a single ticket than miss out and watch on the tele, surely that’s a no brainer. You can still have a bevvy with your mates before the game, see them at half time etc. that’s what I done when loyalty points were in play and if I got tickets before them etc

Yeah exactly. Done the same many a time at tynie.


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[.Sean.]

Yeah exactly. Done the same many a time at tynie.


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Yep, I done it countless times including the 2 2 game and it’s never been a problem. The loyalty points scheme wasn’t perfect, I wouldn’t call it a flaw of the system if you did have to go yourself as you’d qualified for a ticket earlier than your pals (minor inconvenience compared to no getting one) but it was a hell of a lot better and fairer than Hibs First which is simply a quid and easy pound note for Hibs

[oneone73]

I’d rather have a single ticket than miss out and watch on the tele, surely that’s a no brainer. You can still have a bevvy with your mates before the game, see them at half time etc. that’s what I done when loyalty points were in play and if I got tickets before them etc

Doing that this time. Couldn't get two together, got two singles.

[Logie Green]

I think giving the opportunity for a single ST holder to purchase a maximum of 6 with a reference number is open to abuse. So perhaps the club need to look at that. There is no way that all of our allocation is going to be actually used by ST holders yet genuine ST holders miss out.

Anyway, F*** the Hertz.

I think you can purchase up to six but for every ticket purchased an individual client reference is required.

[007]

So that means that those who could afford to pay
for every away game regardless if they chose to attend or not got priority. Same scenario, those more financially stable benefitted. A basic loyalty points system used by nearly every other club is surely the fairest and least divisive option.

Your 1st sentence doesn't make much sense. You want loyalty points but don't think the AST is fair. Someone paying to go to every away game like an AST holder did would pretty much have maximum loyalty points.

Compared to Hibs First, loyalty points will make it harder for those less able to afford it. They will have to build up enough loyalty points by paying to go to numerous away games, which will cost a lot more than £50.

[j'adorehibs]

I think you can purchase up to six but for every ticket purchased an individual client reference is required.

are you saying that whilst the allocation is open to season ticket holders only they can assign tickets to non season ticket holders if they have a reference? i assumed tickets could only be assigned to season ticket holders before general release.

if this is the case then yes, Hibs need to do something about that.

[007]

are you saying that whilst the allocation is open to season ticket holders only they can assign tickets to non season ticket holders if they have a reference? i assumed tickets could only be assigned to season ticket holders before general release.

if this is the case then yes, Hibs need to do something about that.

Agree. Thought they did 1 ticket per ST holder for Tynecastle but if that's changed then it should be changed back.

[CapitalGreen]

It will, but there was only 500 available. Seems unfair to almost lock out a lot of season ticket holders who were promised priority tickets as part of their ST purchase.


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Regular season ticket holders are promised priority over non-season ticket holders. Regular season ticket holders haven’t had first priority on away tickets in a long time.

[Gloucester Hibs]

Agree. Thought they did 1 ticket per ST holder for Tynecastle but if that's changed then it should be changed back.

That is still the case and has always been the case (unless they changed it yesterday)? You can buy additional tickets but require valid, ST-owning client reference numbers for the extra tickets?

[Steven79]

are you saying that whilst the allocation is open to season ticket holders only they can assign tickets to non season ticket holders if they have a reference? i assumed tickets could only be assigned to season ticket holders before general release.

if this is the case then yes, Hibs need to do something about that.They can't assign tickets to client references that aren't season ticket holders

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[007]

That is still the case and has always been the case (unless they changed it yesterday)? You can buy additional tickets but require valid, ST-owning client reference numbers for the extra tickets?

Thanks, that's okay then.

[Ringothedog]

are you saying that whilst the allocation is open to season ticket holders only they can assign tickets to non season ticket holders if they have a reference? i assumed tickets could only be assigned to season ticket holders before general release.

if this is the case then yes, Hibs need to do something about that.
When purchasing a batch of tickets, each ticket has to be assigned to an individual in your group. If they do not have a current season ticket then they cannot get one. Everybody who bought a ticket for Tynie has to have a current season ticket. What they then do with that ticket is up to them

[j'adorehibs]

They can't assign tickets to client references that aren't season ticket holders

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thanks, thats what i thought but how then are non season ticket holders getting tickets? a season ticket holder giving his up obviously.........but the numbers being reported, albeit, on the FB page seemed high

[Logie Green]

are you saying that whilst the allocation is open to season ticket holders only they can assign tickets to non season ticket holders if they have a reference? i assumed tickets could only be assigned to season ticket holders before general release.

if this is the case then yes, Hibs need to do something about that.

I mean that tickets can (or should) only be bought if they’re being assigned to a current ST holder.
I may be wrong and it’s possible to assign a ticket to a client reference number not aligned to a current ST but I assume the system is set up to prevent this from happening.

[DIXIHIBS]

The only people at fault for that are season ticket holders who put their pals ahead of other season ticket holders...Tynecastle seems to be the main game for this.
Don't know how you stop it. People just need to do the right thing but it's not that simple

Their pals must be season ticket holders.

[DH1875]

When purchasing a batch of tickets, each ticket has to be assigned to an individual in your group. If they do not have a current season ticket then they cannot get one. Everybody who bought a ticket for Tynie has to have a current season ticket. What they then do with that ticket is up to them

Which is the problem when it comes to loyalty points. Guy can't go to game but will still buy ticket to get points knowing he can sell the ticket on no problem.

[LewysGot2]

Their pals must be season ticket holders.

No they're not.

They're getting tickets using client references and giving them to non-ST holders who might be their mate, pal orthe like.

I know folk who have had tickets for the derby bought for them by ST holders who don't want to go. The non-ST holder pal/brother gets a ticket that another ST holder could have had. Folk prioritising mates over other ST holders.

You'd be surprised the faces at Tynecastle every time who are definitely not ST holders

[LewysGot2]

I’d rather have a single ticket than miss out and watch on the tele, surely that’s a no brainer. You can still have a bevvy with your mates before the game, see them at half time etc. that’s what I done when loyalty points were in play and if I got tickets before them etc

What about folk with kids, mobility issues or even just female on their own? It's not that simple. Lots of folk want to go with someone else for a range of reasons

[Billy Whizz]

Which is the problem when it comes to loyalty points. Guy can't go to game but will still buy ticket to get points knowing he can sell the ticket on no problem.

You probably wouldn’t get loyalty points for Category A games anyway

[DH1875]

You probably wouldn’t get loyalty points for Category A games anyway

Which is the fare way to do it. If you get a ticket and points and I can't get a ticket through the club then its not down to loyalty, its down to luck.

[DIXIHIBS]

No they're not.

They're getting tickets using client references and giving them to non-ST holders who might be their mate, pal orthe like.

I know folk who have had tickets for the derby bought for them by ST holders who don't want to go. The non-ST holder pal/brother gets a ticket that another ST holder could have had. Folk prioritising mates over other ST holders.

You'd be surprised the faces at Tynecastle every time who are definitely not ST holders

Misunderstood what you were saying. Yes you're right but almost impossible to stop.

[Libby Hibby]

Misunderstood what you were saying. Yes you're right but almost impossible to stop.

You’re right but why make it max 6 tickets? Why not just make it max 2 tickets? That way more chance of genuine ST’s getting a ticket when the online opens?

[Steven79]

You’re right but why make it max 6 tickets? Why not just make it max 2 tickets? That way more chance of genuine ST’s getting a ticket when the online opens?They could just share a login instead with someone that isn't a season ticket holder that wants to buy one.

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[DIXIHIBS]

You’re right but why make it max 6 tickets? Why not just make it max 2 tickets? That way more chance of genuine ST’s getting a ticket when the online opens?

Definitely. Basically you get 500 groups of 6 people...could be 1500 pairs which would spread the tickets around a bit more. My mates attempted to get 4 between us...got nothing.

[Steven79]

What if 3 of you want to go together?

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[CallumLaidlaw]

You’re right but why make it max 6 tickets? Why not just make it max 2 tickets? That way more chance of genuine ST’s getting a ticket when the online opens?

What difference does it make? Surely if 6 mates that are season ticket holders want to try and get tickets together, that’s up to them. Ok they’ll find it difficult to get 6 together anyway, but if they have 6 season ticket references, what’s the issue


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[LewysGot2]

Misunderstood what you were saying. Yes you're right but almost impossible to stop.

Yup, it boils down to folk doing the right thing by other STHs. Otherwise they're effectively devaluing the ST...

There will always be folk who don't care, though.

[DIXIHIBS]

What difference does it make? Surely if 6 mates that are season ticket holders want to try and get tickets together, that’s up to them. Ok they’ll find it difficult to get 6 together anyway, but if they have 6 season ticket references, what’s the issue


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Think the point some posters are making is that certain st holders (who dont want to go to game) are buying a ticket for tiny then those tickets are getting passed on to non st holders... hence st holders who want to go cant get a ticket.

[CallumLaidlaw]

Think the point some posters are making is that certain st holders (who dont want to go to game) are buying a ticket for tiny then those tickets are getting passed on to non st holders... hence st holders who want to go cant get a ticket.

Something that’s never really gonna be stopped - and those same folk could still buy singles with the client reference.

Unfortunately if a season ticket holder wants to buy a ticket and pass it on, while not great craic, it is their prerogative


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[DIXIHIBS]

Something that’s never really gonna be stopped - and those same folk could still buy singles with the client reference.

Unfortunately if a season ticket holder wants to buy a ticket and pass it on, while not great craic, it is their prerogative


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No its never gonna stop but its not their prerogative imho. These tickets are allocated to an individual st holder, not to be passed on surely. If whoever ends up with the ticket gets lifted at game etc the st holder could end up in bother with hibs?

[Steven79]

No its never gonna stop but its not their prerogative imho. These tickets are allocated to an individual st holder, not to be passed on surely. If whoever ends up with the ticket gets lifted at game etc the st holder could end up in bother with hibs?The kind of person that is likely to get lifted won't have be sitting in their actual seat.

Almost impossible to prove who gave them the ticket if they don't have the ticket on them.

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[Since90+2]

What if 3 of you want to go together?

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Or a parent with 2 or 3 kids

[Skol]

Think the point some posters are making is that certain st holders (who dont want to go to game) are buying a ticket for tiny then those tickets are getting passed on to non st holders... hence st holders who want to go cant get a ticket.

I cannot imagine more than a handful doing this. Even if they did they face the same scramble as other STs and are not guaranteed to be succesful.

[Kojock]

You probably wouldn’t get loyalty points for Category A games anyway

That’s correct the last loyalty scheme you were never awarded points for cat A games. With clubs like St Mirren, St Johnstone and Dundee Utd dealing with away support direct there’s not a lot of away games left to accrue points. For that reason I can’t see Hibs introducing a Loyalty Scheme any time soon.

[marinello59]

That’s correct the last loyalty scheme you were never awarded points for cat A games. With clubs like St Mirren, St Johnstone and Dundee Utd dealing with away support direct there’s not a lot of away games left to accrue points. For that reason I can’t see Hibs introducing a Loyalty Scheme any time soon.

:agree:
I think there will be more selling direct to us in the coming seasons. It makes more sense for clubs to do that, I wouldn’t surprised to see Hibs doing the same with other clubs.

[Steven79]

:agree:
I think there will be more selling direct to us in the coming seasons. It makes more sense for clubs to do that, I wouldn’t surprised to see Hibs doing the same with other clubs.Makes sense for everyone apart from Hearts and the Glasgow two.

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[DH1875]

:agree:
I think there will be more selling direct to us in the coming seasons. It makes more sense for clubs to do that, I wouldn’t surprised to see Hibs doing the same with other clubs.

I'm sure we've done it before.

[Scouse Hibee]

No its never gonna stop but its not their prerogative imho. These tickets are allocated to an individual st holder, not to be passed on surely. If whoever ends up with the ticket gets lifted at game etc the st holder could end up in bother with hibs?

Have done it myself in the past and don’t see a problem with it. Not everyone that likes to go to away games has a home ST so helping them out if not using your ticket is fine in my opinion.

[Cardinal G]

Might as well start this now....


Has anyone received there tickets in the post yet?

[Billy Whizz]

Has anyone received there tickets in the post yet?

think they are getting posted out on the 16th

[oneone73]

think they are getting posted out on the 16th

My 2 arrived today, in separate envelopes.

[MKHIBEE]

think they are getting posted out on the 16th
Got mine today

[Silversand]

Mine arrived today

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[Liberton_Hibs]

4 arrived today in the same envelope 👍🏻

[Ringothedog]

Mine arrived yesterday