Paying for tickets for Clyde match

[Leith Green]

Is anyone else struggling to make payment for tickets online. It keeps saying chose a payment method we recognise, then highlighting the card number in red , as if an error with my details. I have tried 3 different cards and all the same messages. Visa debit or mastercard both not working

[Leith Green]

What hours are the ticket office open? Will need to head down after work

[green&left]

I had a similar issue this morning but entirely my fault - was putting the long 16 digit number in the section where it wanted my name, and my name where I should've entered the credit card number. Took a few attempts before I realised then went through ok...



Not wanting to hijack the thread but I bought my ticket at 9.10am this morning and still havn't received the email containing the barcode. Is it normal to take this long?

[iwasthere1972]

Is anyone else struggling to make payment for tickets online. It keeps saying chose a payment method we recognise, then highlighting the card number in red , as if an error with my details. I have tried 3 different cards and all the same messages. Visa debit or mastercard both not working

I'm hoping to buy a ticket at the ticket office today. I'm a season ticket holder and in a wheelchair and don't think that I can do it online.

[Billy Whizz]

I had a similar issue this morning but entirely my fault - was putting the long 16 digit number in the section where it wanted my name, and my name where I should've entered the credit card number. Took a few attempts before I realised then went through ok...



Not wanting to hijack the thread but I bought my ticket at 9.10am this morning and still havn't received the email containing the barcode. Is it normal to take this long?

Not usually that long. You normally get 2 emails, one that confirms, and the other that you can add to your Apple Wallet etc

[Leith Green]

Im definitely put the correct information into the requested boxes .. As ive said , 3 different cards i ve tried and all same message.. Strange

[iwasthere1972]

Not usually that long. You normally get 2 emails, one that confirms, and the other that you can add to your Apple Wallet etc

Do you know if the ticket office is open today to buy a ticket for the match today? Thanks.

[JennaFletcher]

This has been an issue for months. It’s to do with the system not recognising addresses that have flat numbers - or at least that’s always been the issue for me. I can’t buy tickets online anymore. Shame they’re not doing anything to resolve it as it’s a common issue.

[BILLYHIBS]

Bought mine nae bother online ...eventually :greengrin

Ticket Office open today 10am - Kick Off

[Greenio]

Might be a daft q...but are you allowed to bring your own food into the ground?

[bigwheel]

Might be a daft q...but are you allowed to bring your own food into the ground?

Sure. But there a common rule of “sharesies”. Which means anyone who sits within two seats of you gets some too !

[Greenio]

Sure. But there a common rule of “sharesies”. Which means anyone who sits within two seats of you gets some too !

Cool. You want ham or chicken on your roll?

[GreenCastle]

Is anyone else struggling to make payment for tickets online. It keeps saying chose a payment method we recognise, then highlighting the card number in red , as if an error with my details. I have tried 3 different cards and all the same messages. Visa debit or mastercard both not working

I had similar issues.

Surely Hibs need to sort this out ASAP.

It’s not the card holders fault - it’s the system they are using.