Beer52

[Mike Berry]

Anyone else had trouble cancelling their beer52 subscription after the recent promotion via hibs?

[Paulie Walnuts]

Anyone else had trouble cancelling their beer52 subscription after the recent promotion via hibs?

I subscribed to them years ago and it was an absolute nightmare getting cancelled. One of the worst companies I’ve dealt with.

I’d get onto Twitter and start publicly messaging them.

[The dalmeny]

I paused mine no problems. Wasn't a hibs promo though

[Jones28]

I got mine cancelled reasonably easily.

[hibbycraig]

Just email them asking to cancel the subscription. Signed up and cancelled loads of times over the years to take up promo boxes.

[mutley]

I have sent them an email to cancel and not had a response as yet


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[MartinfaePorty]

No point emailing them. I did that and never received a reply. Just give them a ring and they will ask why you are cancelling, but I said I was going out more after lockdown and was getting more healthy, so not drinking at home and she was fine. As a side note, it should be law that if you can sign up for something online you should be able to cancel the same way.

[Eaststandee]

Aye it was brutal trying to cancel, I gave up and my girlfriend ended up on the phone with them for a while. Also ask them to take you off their contacting list because they still send me emails to this day asking me to sign back up from different emails. Good luck :aok:

[overdrive]

I remember it being a nightmare years ago. So much so that I was tempted to turn up at their office in the New Town and demand it be cancelled. Eventually got through on the phone at the ten millionth attempt!

[Mike Berry]

Thanks everyone. I'll just persevere then and maybe have a go at them on twitter as well.

[Glasgowhibby95]

I've always found them very easy to deal with, although that's always been over the phone. Very easy to pause and un-pause your subscription as well.

[Richibee]

Cancelled by email no bother at all.

[18Craig75]

I had a nightmare time of it trying to cancel during one of the lockdowns.

[sleeping giant]

I had a nightmare yesterday time of it trying to cancel during one of the lockdowns.

Ive read that a few times but.....😂

[Hibbyradge]

Cheese...

[HTD1875]

Tell them that you’re cancelling due to health reasons, mines was cancelled within minutes no questions asked.

[Danderhall Hibs]

I’ve found the “excuse” isn’t a problem - they don’t care. The problem is the wait until the queue while “they’re busy dealing with customers calls” - if you hold long enough it’s easy to cancel or accept the reduced deal on the next months delivery.

[buktapurple79]

Shan company had to phone them to cancel.

[mutley]

I finally received an email confirming my cancellation


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