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GordonHFC
23-12-2021, 05:35 AM
Had a luke warm pie in FF upper and my son in law had a burger. He felt ill during the match and has been violently sick since we got home. Anyone else had any problems?

Allant1981
23-12-2021, 06:48 AM
Not sure you can get ill that quick from a dodgy burger so may have been something else

hfcpaul
23-12-2021, 07:06 AM
Also In ff upper30 min before game and there was no potato wedges and no hot dogs for my daughter, all I got of the supervisor was a shrug of her shoulders,
Pizza thing she got was luke warm aswell

Harpandcastle
23-12-2021, 07:23 AM
Bought a hotdog for my son - it was cold. Other son had a pie which was fine. West Upper.

Brightside
23-12-2021, 07:25 AM
If I was in the FF I’d be more worried about abandonment issues. Merry Xmas.

overdrive
23-12-2021, 07:56 AM
I got a steak pie from the FF Upper kiosk midway through the first half. It was lukewarm and the filling was extremely dry.

WestCoastHibby
23-12-2021, 07:59 AM
Takes longer than that for a reaction from food unless you actually stuff yourself.
If food is not at the right temperature just take it back and get a refund ( I realise it’s a pain queuing twice of course )

brianmc
23-12-2021, 08:13 AM
I had a steak pie and a scotch pie pre match in the East and they were both fine.
To be honest I've never had a problem there since the stand was built.
The pie quality from brick outhouse out the back of the old East however....☠️

.Sean.
23-12-2021, 09:09 AM
Waited 15 minutes for a curry pie pre game and the que wasn’t even that big. The guys behind the counter try their best but it’s far too slow. Unsure if they realise they can start to pour drinks while fetching your pie.

Pie was lovely though

OstKurve Hibs
23-12-2021, 09:41 AM
Not much between the ears wi a few of the catering staff.
I got a coffee at half time, they didnt even remove the foil inside the cup before filling it with hot water, Lol

Frazerbob
23-12-2021, 09:43 AM
Catering has improved ten fold IMHO. Had my first pies of the season last night and it was a huge improvement on recent years. The queues are going down very quickly now, due to no cash and more staff probably.

WhileTheChief..
23-12-2021, 09:57 AM
Do you not notice if your pie is cold when you pick it up?!

Pagan Hibernia
23-12-2021, 09:58 AM
Catering has improved ten fold IMHO. Had my first pies of the season last night and it was a huge improvement on recent years. The queues are going down very quickly now, due to no cash and more staff probably.

good news but probably also to do with the sheer lack of people going to games?

Jones28
23-12-2021, 10:13 AM
Somebody wants to get a hold of the Kebab pies they had at Hampden.

Braw.

Scouse Hibee
23-12-2021, 10:40 AM
Had a luke warm pie in FF upper and my son in law had a burger. He felt ill during the match and has been violently sick since we got home. Anyone else had any problems?

Unlikely to be caused by the burger, folk often blame the last thing eaten when in reality onset times for food bacteria to affect you can be as much as 72 hours.

Itsnoteasy
23-12-2021, 04:11 PM
Had a luke warm pie in FF upper and my son in law had a burger. He felt ill during the match and has been violently sick since we got home. Anyone else had any problems?

Depending on what you've ate.

Symptoms begin*30 minutes to 8 hours*after exposure:*Nausea, vomiting, stomach cramps. Most people also have diarrhea.

Northernhibee
23-12-2021, 04:40 PM
Nausea, vomiting, stomach cramps. Most people also have diarrhea.


https://i2-prod.dailyrecord.co.uk/incoming/article13527709.ece/ALTERNATES/s615/0_18087749.jpg

(Hope your son's feeling better soon - obvious things but get in touch with NHS24, report it to the club. They should be routinely making sure that food is cooked to a certain safe temperature to kill any bacteria so worth them checking to make sure that staff have done so).

IIRC from my time working at a fast food outlet as a student this should be recorded in some form. Worth seeing if they have that.

Hibiza
23-12-2021, 04:44 PM
Catering is poor and extremely overpriced.

Hibiza
23-12-2021, 04:49 PM
Got a steak roll at a golf tournament once . Took 15 mins till I had to run to the woods , straight across Ernie Els approaching his second shot , he wasn't pleased but " needs must " .

Jamesie
23-12-2021, 04:53 PM
Catering has improved ten fold IMHO. Had my first pies of the season last night and it was a huge improvement on recent years. The queues are going down very quickly now, due to no cash and more staff probably.

Likewise had my first pie in probably a couple of seasons at the Celtic game in October and it was fine. Nothing remarkable but no reason for complaint either.

I can think of three or four excellent purveyors of pies within a mile or so of the stadium - Allan's at Restalrig; Fraser's at Craigentinny; Storries on Leith Walk and Anderson's on Junction Street. Far better than the industrial frozen-then-reheated-school-dinner style offering at Easter Road. That said, I doubt whether any of them could or would have capacity to take on a stadium contract.

Sean1875
23-12-2021, 04:56 PM
I had a nice bovril.

where'stheslope
23-12-2021, 06:14 PM
I had a nice bovril.
Is that not a cold drink????

MartinfaePorty
21-01-2022, 10:29 AM
Apologies for resurrecting this thread, but I decided to have a pie and Bovril last night, as I hadn't had any tea.

There were 4 staff in the section I queued for, with only one serving customers (this was East Stand) and the rest getting the orders (surely 2 pairs of 2 taking orders/getting food would have been better). Queue wasn't big, so probably 3-5 minute wait. Asked for a steak pie and Bovril. Girl asked me if I was a season ticket holder, so I got a whopping 23p off.

Went and sat down to find I'd been given a mince pie that was lukewarm. Couldn't be bothered going back to exchange it, but think that'll be me not buying a pie again. if I do buy something, I'll stick to the hot dogs, which are always hot and the chips, which are great.

Just wondered if I was just unlucky or if other people had the same experience?

JXM73
21-01-2022, 10:31 AM
I got a chicken pie instead of steak... but I'm addicted to the new chips...

Hermit Crab
21-01-2022, 10:46 AM
I'll only occasionally buy a coffee which is pretty crap. I won't buy the pies or any other food. Its mass produced rubbish. I haven't looked at the food menu recently but is there anything healthy on the menu? The fact that you cant pay cash pisses me right off as well.

Pagan Hibernia
21-01-2022, 10:49 AM
Apologies for resurrecting this thread, but I decided to have a pie and Bovril last night, as I hadn't had any tea.

There were 4 staff in the section I queued for, with only one serving customers (this was East Stand) and the rest getting the orders (surely 2 pairs of 2 taking orders/getting food would have been better). Queue wasn't big, so probably 3-5 minute wait. Asked for a steak pie and Bovril. Girl asked me if I was a season ticket holder, so I got a whopping 23p off.

Went and sat down to find I'd been given a mince pie that was lukewarm. Couldn't be bothered going back to exchange it, but think that'll be me not buying a pie again. if I do buy something, I'll stick to the hot dogs, which are always hot and the chips, which are great.

Just wondered if I was just unlucky or if other people had the same experience?

how was the bovril?

WeeRussell
21-01-2022, 10:52 AM
I got a chicken pie instead of steak... but I'm addicted to the new chips...

New chips you say?!

Fuzzywuzzy
21-01-2022, 10:53 AM
The food is absolutely shan. Jesus, even the likes of edinburgh city and linlithgow rose can managed better quality than we can get!!

Don't get me started on the tepid, over priced hot dogs......

MartinfaePorty
21-01-2022, 10:59 AM
how was the bovril?Couldn't complain!

Sent from my EML-L29 using Tapatalk

LunasBoots
21-01-2022, 11:06 AM
Apologies for resurrecting this thread, but I decided to have a pie and Bovril last night, as I hadn't had any tea.

There were 4 staff in the section I queued for, with only one serving customers (this was East Stand) and the rest getting the orders (surely 2 pairs of 2 taking orders/getting food would have been better). Queue wasn't big, so probably 3-5 minute wait. Asked for a steak pie and Bovril. Girl asked me if I was a season ticket holder, so I got a whopping 23p off.

Went and sat down to find I'd been given a mince pie that was lukewarm. Couldn't be bothered going back to exchange it, but think that'll be me not buying a pie again. if I do buy something, I'll stick to the hot dogs, which are always hot and the chips, which are great.

Just wondered if I was just unlucky or if other people had the same experience?



Pies where awful last night, me and two others had the same issue

Carheenlea
21-01-2022, 11:16 AM
I didn’t have anything last night, but have had a couple of pies previously this season under the new operation and can’t say I noticed any difference to those pies of old? Reasonable enough but nothing special. A 7/10 at best.

Dalianwanda
21-01-2022, 06:07 PM
Are folk just moaning here or actually writing to Hibs to let them know?

Pagan Hibernia
21-01-2022, 06:09 PM
Are folk just moaning here or actually writing to Hibs to let them know?

I wrote a paragraph about it in the survey

Hibee Mac
21-01-2022, 06:30 PM
Can you not get chips in FF upper? I've asked a couple times now and they have none ...

Waxy
21-01-2022, 06:37 PM
I’d rather we had a list of what’s edible.

BILLYHIBS
21-01-2022, 06:49 PM
Who mentioned chips?

Mark05
22-01-2022, 10:15 PM
The best pie I had was in hospitality at half time.What a difference from the usual rubbish in the east stand only cost me £140.00 😆

overdrive
24-01-2022, 12:53 PM
No complaints about the quality of the macaroni pie or chips on pre-match Thursday night.

However, they had sold out of all non-meat options other than chips by half time.

Steven79
24-01-2022, 12:54 PM
The best pie I had was in hospitality at half time.What a difference from the usual rubbish in the east stand only cost me £140.00 😆

Bargain! Should have asked for two...

snedzuk
24-01-2022, 04:09 PM
Got a steak roll at a golf tournament once . Took 15 mins till I had to run to the woods , straight across Ernie Els approaching his second shot , he wasn't pleased but " needs must " .

Never knew Jack Nicklaus supported Hibs.

Pagan Hibernia
03-02-2022, 01:32 PM
Just my two pence on this. Scotch pie and bovril at half-time the other night. Bit of a queue but no real problem. Still made it back for the start of the second half. Pie was lovely. Bovril warm and tasty. Staff friendly and helpful. I think it’s moving in the right direction

Keith_M
03-02-2022, 01:50 PM
My sister went for coffee in the FF Lower on Saturday and queued for 25 minutes.

She said the size of the queue was horrendous, so I presume the FF Upper 'kiosk' was closed.

mutley
03-02-2022, 02:18 PM
I was at the Livi game, as it was pretty cold I wanted a hot drink and a Pie. I left my seat about 2 mins before the half time whistle. There was a fairly long but not massive queue, 3 tills but only 1 being used and it seems to take an age to get to the front. Anyway, I got there in the end, asked for a Tea and a Steak pie, payment was swift (asked if I was a ST holder, I said yes, got my wee discount, but without having to prove if I had a ST or not, so I guess everyone just says Yes). Got back to my seat to find that I was given a mince pie , not steak pie!

Really, catering like this isn't rocket science, Every other club I've been to it seems to be far more fluid, so why do Hibs struggle so much in this department?