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SouthMoroccoStu
12-12-2020, 01:51 PM
Not HibsPass for obvious reasons

Is any other HibsTV International view getting audio but no video?

Cheers

green day
12-12-2020, 01:52 PM
Video but no audio for me

AZhibee
12-12-2020, 01:52 PM
Video but no audio for me
Same here as far

SlickShoes
12-12-2020, 01:56 PM
Just came to ask but I am getting Video but no Audio

bringbackbenny
12-12-2020, 01:58 PM
Sticking to the home commentary on link 1 for just now, great 1080 stream so far

London Hibs FC
12-12-2020, 01:59 PM
Sticking to the home commentary on link 1 for just now, great 1080 stream so far

You got commentary?

SlickShoes
12-12-2020, 02:00 PM
Feels like something goes wrong every stream, the price has doubled and so has the amount of issues we have to deal with every week.

Peevemor
12-12-2020, 02:00 PM
You got commentary?No sound at all for me.

AZhibee
12-12-2020, 02:01 PM
Still no audio here

bringbackbenny
12-12-2020, 02:01 PM
You got commentary?

Yup but just realised this is the first international thread, I'm on the PPV

nonshinyfinish
12-12-2020, 02:01 PM
You got commentary?

I think he's talking about PPV rather than Hibs TV international.

SouthMoroccoStu
12-12-2020, 02:02 PM
Just tried to email them at hibstv@streamdigital.tv

I got a bounce-back

London Hibs FC
12-12-2020, 02:03 PM
Yup but just realised this is the first international thread, I'm on the PPV

Gotcha 🙏

overdrive
12-12-2020, 02:03 PM
Is no audio at away games the norm now?

Peevemor
12-12-2020, 02:03 PM
2 weeks running. I'm the first to praise (and defend) Hibs TV but they're looking very incompetent here.

London Hibs FC
12-12-2020, 02:06 PM
There was a wee hint of something there!

SouthMoroccoStu
12-12-2020, 02:10 PM
Video now and no audio
Every week it’s a different issue

660
12-12-2020, 02:11 PM
Just got a green screen as soon as penalty was about to be taken ffs

Juice-Terry
12-12-2020, 02:11 PM
Seriously!? Video cuts out as Boyle puts the ball on the spot!!!???

SlickShoes
12-12-2020, 02:12 PM
Stream goes down as the penalty is taken and we miss the goal.

newmarket_hibbee
12-12-2020, 02:12 PM
I think he's talking about PPV rather than Hibs TV international.

gread no vidio as we score penulty

HFC_NYC
12-12-2020, 02:12 PM
Missed the f$);:)$g penalty

nonshinyfinish
12-12-2020, 02:12 PM
Video replaced by a green screen for 30 seconds or so… unfortunately the 30 seconds in which we took a penalty. :rolleyes:

overdrive
12-12-2020, 02:12 PM
Brilliant.

London Hibs FC
12-12-2020, 02:12 PM
Did anyone else miss the penalty? Screen just gone again!

SteveHFC
12-12-2020, 02:13 PM
Hibs TV needs a revamp and have people working on the service that have a clue what they’re doing.

Peevemor
12-12-2020, 02:13 PM
Did anyone else miss the penalty? Screen just gone again!Same. Pretty infuriating!

nonshinyfinish
12-12-2020, 02:13 PM
Did anyone else miss the penalty?

For the avoidance of doubt, the penalty was scored. :greengrin

RoYO!
12-12-2020, 02:13 PM
Same for me. Green screen at pen. Back in time to miss the replays! XD

madhatter
12-12-2020, 02:13 PM
Absolute shambles 2 weeks on bounce.

London Hibs FC
12-12-2020, 02:13 PM
Did anyone else miss the penalty? Screen just gone again!

At least I wasn’t alone 😳

Bangkok Hibby
12-12-2020, 02:13 PM
Piss poor again Hibs tv

CMurdoch
12-12-2020, 02:14 PM
did anyone else miss the penalty? Screen just gone again!

****. Even missed the replay!

Eire hibs
12-12-2020, 02:17 PM
They should just use the Hamilton commentary. At least that would be a start.


Sent from my iPhone using Tapatalk

PH91
12-12-2020, 02:17 PM
I haven't had a single bit of audio or video yet, just a blank screen. Shambles.

Peevemor
12-12-2020, 02:19 PM
I haven't had a single bit of audio or video yet, just a blank screen. Shambles.You should be getting video like everyone else.

nonshinyfinish
12-12-2020, 02:21 PM
I haven't had a single bit of audio or video yet, just a blank screen. Shambles.

Have you tried the other links, Player 2/Player 3?

As above, video has been fine other than a couple of brief but poorly timed dropouts.

London Hibs FC
12-12-2020, 02:23 PM
2 weeks running. I'm the first to praise (and defend) Hibs TV but they're looking very incompetent here.

I know you’ve been a subscriber as long as I have and always find myself agreeing with your comments regarding the evolution of the service as well
the thanks to all of those who volunteer to deliver the product. Once again, I’m in complete accordance, the past couple of weeks has been dire!

London Hibs FC
12-12-2020, 02:26 PM
Have you tried the other links, Player 2/Player 3?

As above, video has been fine other than a couple of brief but poorly timed dropouts.

I’ve tried all 3 but no commentary on any.

nonshinyfinish
12-12-2020, 02:28 PM
I’ve tried all 3 but no commentary on any.

I was more talking about the video – the sound seems to be a universal problem (at the Hibs TV end), but there's no reason the poster I quoted shouldn't be able to see the video.

B.H.F.C
12-12-2020, 02:29 PM
Not getting anything at all now.

cabbageandribs1875
12-12-2020, 02:29 PM
all the other three games today have no problem with audio, wonder if it's just the lack of facilities at Douglas park but it appears this is a regulat occurence for you international subscribers

Peevemor
12-12-2020, 02:29 PM
Not getting anything at all now.Still got video here.

Peevemor
12-12-2020, 02:32 PM
all the other three games today have no problem with audio, wonder if it's just the lack of facilities at Douglas park but it appears this is a regulat occurence for you international subscribersI think Cliff & Tam (if it's them today), commentate watching a screen at ER. The problem seems to be bringing them into the loop (although it worked before).

Not even sound from pitch side mics today though.

We did get half a second of sound earlier on, so it's a switch or a cable - nothing more complicated than that.

nonshinyfinish
12-12-2020, 02:33 PM
all the other three games today have no problem with audio, wonder if it's just the lack of facilities at Douglas park but it appears this is a regulat occurence for you international subscribers

I would say the audio has been much worse than normal this season. At first it was constant problems with microphones/levels, now it's just missing. If anything the video has been more reliable than normal this season.

I was quite happy with the trade-off of ropey sound for solid video, but no sound at all is pretty annoying.

SouthMoroccoStu
12-12-2020, 02:33 PM
What do we pay
£17.99 a month and it’s been pretty poor since the “upgrade”
I’m happy for the club to have my money but I want the service I pay for

Andy74
12-12-2020, 02:40 PM
Missed both goals.

Tha Cabbage Kid
12-12-2020, 02:48 PM
No sound for me either. This is slowly becoming a joke. Also green screened at penalty. Why don't hibstv just give the right to someone with periscope. Seemed more reliable. [emoji1787]

Sent from my Moto G (5) using Tapatalk

HFC_NYC
12-12-2020, 02:52 PM
Couldn't tell immediately if Doidge had scored due to the lack of audio. I can live without commentary, but you absolutely need the stadium sound.

overdrive
12-12-2020, 02:57 PM
The picture has been coming and going during HT with some clips of the first half with audio. Hopefully sorted for the second half.

SouthMoroccoStu
12-12-2020, 03:01 PM
Couldn't tell immediately if Doidge had scored due to the lack of audio. I can live without commentary, but you absolutely need the stadium sound.

Agreed

Curried
12-12-2020, 03:01 PM
Apart from the commentary and the green screen at Boyle's penalty the video stream has been infuriatingly very good

Commentary now!

Tha Cabbage Kid
12-12-2020, 03:02 PM
We have sound!!

Sent from my Moto G (5) using Tapatalk

Peevemor
12-12-2020, 03:02 PM
Hi Irish Dave. Hiya pal...

SouthMoroccoStu
12-12-2020, 03:11 PM
REALLY not impressed by my email support source... :rolleyes:

24139

mikewynne
12-12-2020, 03:13 PM
REALLY not impressed by my email support source... :rolleyes:

24139

That’s exactly the same email that they sent me.

Peevemor
12-12-2020, 03:13 PM
REALLY not impressed by my email support source... :rolleyes:

24139Crikey!

TAHibby
12-12-2020, 04:09 PM
Left the stream running, have all the post match interviews from bbc & sky sports with both managers including the in-between chatter, always seem to get some sort of post credits scene if you leave it running after the match 😆

bringbackbenny
12-12-2020, 04:10 PM
Left the stream running, have all the post match interviews from bbc & sky sports with both managers including the in-between chatter, always seem to get some sort of post credits scene if you leave it running after the match 😆

Yeah watching as well, fascinating to watch the 2 managers

bringbackbenny
12-12-2020, 04:13 PM
Waiting on Paul McGinn now 😀

HFC_NYC
12-12-2020, 04:19 PM
Left the stream running, have all the post match interviews from bbc & sky sports with both managers including the in-between chatter, always seem to get some sort of post credits scene if you leave it running after the match 😆

I found it to be quite interesting, especially the in-between chatter.

PeeJay
12-12-2020, 04:20 PM
Stream was pretty perfect for me all game apart from the 2 green screen bits - no commentary 1st half - commentary 2nd half was very good - I don't expect perfection in these troubled times ...

Peevemor
12-12-2020, 04:22 PM
Stream was pretty perfect for me all game apart from the 2 green screen bits - no commentary 1st half - commentary 2nd half was very good - I don't expect perfection in these troubled times ...Neither do I, but I don't expect the same cock-up 2 weeks running either.

SingaporeHibs
12-12-2020, 04:29 PM
It seems almost everyone had the same experience today so at least it was consistent for everyone. Unbelievable timing for the first green screen to happen just as Boyle was about to take the pen. Ah well, otherwise the stream quality was excellent, and they eventually replayed the pen. the lack of sound in the first half was an odd experience, at least last week we had sound from the stadium. These away games obviously causing difficulty overlaying Hibs TV commentary. HibsTV either need to work it out properly or just accept it’s a problem and take the home team commentary. It didn’t ruin the viewing but could be better of course. Easier to take when watching a good performance and winning like that. GGTTH

Bangkok Hibby
16-12-2020, 01:02 AM
Absolutely perfect last night. What a truly frustrating experience being an International subscriber can be.
One game I'm pulling what's left of my hair out in frustration at the woeful coverage, and last night, well actually 3am in the morning here I was enjoying the flawless feed.
Hibs tv needs to iron out the problems and provide a glitch free service, especially after the price rise. Make it happen please Hibs tv and keep your International subscribers happy. 🤨👍🏻

SingaporeHibs
16-12-2020, 01:55 AM
Absolutely perfect last night. What a truly frustrating experience being an International subscriber can be.
One game I'm pulling what's left of my hair out in frustration at the woeful coverage, and last night, well actually 3am in the morning here I was enjoying the flawless feed.
Hibs tv needs to iron out the problems and provide a glitch free service, especially after the price rise. Make it happen please Hibs tv and keep your International subscribers happy. 🤨👍🏻
Full marks Bangkok, that’s proper dedication. 4am here was a step to far with starting work at 7am and despite it being a 1/4 final, My hope was an easy win 🤣 and save myself for the next big midweek game. 👍

Bangkok Hibby
16-12-2020, 03:14 AM
Full marks Bangkok, that’s proper dedication. 4am here was a step to far with starting work at 7am and despite it being a 1/4 final, My hope was an easy win 🤣 and save myself for the next big midweek game. 👍

Haha I'm retired now so my day is my own. It's such a pleasure not living life by the clock. 😀🙏🏻

Greenio
16-12-2020, 09:22 AM
What's needed is better communication.

I don't mind them having issues from time to time, esp on away games when they are relying on the tech from other grounds, but there is some sort of problem every single game. Admittedly, it gets resolved usually about 20mins in. But above that, it's the 'take your cash, deliver subpar product and say nothing at all' approach that gets me - I don't think I've had one email from them at all, no explanation for errors, no updates, no nothing.

Whoever manages this at Hibs needs to get on the front foot and get the customer service up to scratch

Hope they are listening

Peevemor
16-12-2020, 09:24 AM
What's needed is better communication.

I don't mind them having issues from time to time, esp on away games when they are relying on the tech from other grounds, but there is some sort of problem every single game. Admittedly, it gets resolved usually about 20mins in. But above that, it's the 'take your cash, deliver subpar product and say nothing at all' approach that gets me - I don't think I've had one email from them at all, no explanation for errors, no updates, no nothing.

Whoever manages this at Hibs needs to get on the front foot and get the customer service up to scratch

Hope they are listening

As already said above, last night's covergae was perfect from start to finish (pity we can't see the same about the match).

Credit where credit's due.

Greenio
16-12-2020, 10:17 AM
As already said above, last night's covergae was perfect from start to finigh (pity we can't see the same about the match).

Credit where credit's due.


Fair enough. Didn't watch this one.

Here's hoping they've got it sorted then

007
16-12-2020, 11:27 AM
As already said above, last night's covergae was perfect from start to finish (pity we can't see the same about the match).

Credit where credit's due.


What would be useful would be if they put up the "we are experiencing technical issues" message each time so that I knew it wasn't an issue at my end and then I wouldn't need to continually try players 1,2 & 3, log out and back in, try a different browser etc.

If the technical issues were preventing them from putting up the message then they could tweet it. I'm not aware of them doing this and have only once or twice seen the "technical issues" message on Hibs TV. Thankfully I can usually find out if it is an issues at the Hibs TV end by coming on here.

SJNB Hibby
16-12-2020, 01:25 PM
As already said above, last night's covergae was perfect from start to finish (pity we can't see the same about the match).

Credit where credit's due.

AND it started well before kickoff so we weren't left wondering 2 minutes before ko if we were going to see anything
Last night's broadcast was the best in a few weeks

Greenio
19-12-2020, 02:06 PM
Anyone else not getting the stream?

Bright_Hibee
19-12-2020, 02:22 PM
Anyone else not getting the stream?

It's working for me in Canada. Had to mute it though as Irish Dave is doing the commentary and is awful, keeps calling Dundee United just Dundee and it is getting on my wick!

Peevemor
19-12-2020, 02:24 PM
It's working for me in Canada. Had to mute it though as Irish Dave is doing the commentary and is awful, keeps calling Dundee United just Dundee and it is getting on my wick!Perfect stream here in France.

The "Dundee" thing is mildly annoying, but some folk are going way OTT about it (as usual).

SJNB Hibby
19-12-2020, 02:58 PM
Pretty good in Canada, but it froze briefly 3-4 times, so switched to Player 2

surreyhibbie
19-12-2020, 03:16 PM
My ppv stream is crap, looks to be 3-4 minutes behind the comments on .net

Keeps freezing as well

Must be at my end i think

surreyhibbie
19-12-2020, 03:32 PM
Ppv crashed completely now, thats me done with it.

Bugger

IberianHibernian
19-12-2020, 10:03 PM
It's working for me in Canada. Had to mute it though as Irish Dave is doing the commentary and is awful, keeps calling Dundee United just Dundee and it is getting on my wick!Disagree . I like Dave`s commentaries . Sometimes he gets players names wrong but not nearly as often as previous commentators ( not meant as a criticism of him or other Hibs TV commentators especially as I don`t know what images they`re seeing when commentating ) . Dundee / Dundee United thing must be especially annoying for fans of both Dundee clubs but is constant in many places in media just as it was in 1980s when DU were a great team even at a European level .

Greenio
19-12-2020, 10:55 PM
Thought the commentary was pretty good today. I also enjoy Cliff too though.

How about the apology for saying that Dougray Scott loves a bevvy!

FilipinoHibs
20-12-2020, 06:00 AM
Stream was almost perfect in the remote northern Philippines during a tropical depression (weather not Hibs induced).

DaveF
20-12-2020, 07:07 AM
Perfect stream here in France.

The "Dundee" thing is mildly annoying, but some folk are going way OTT about it (as usual).

I don't think people were OTT on the Dundee thing. It's a basic error and it was annoying.

That said, I think Dave is a decent commentator overall. He is clear and confident and if anything, probably talks a bit too much.

I suppose it's worth remembering that he's just a volunteer doing his best for the club.

And I liked the apology from Tam. I can understand the context of his comment yet he was man enough to apologise so well done.

Piqué
23-12-2020, 05:16 PM
Anyone else having problems tonight?

007 Mickey Weir
23-12-2020, 05:31 PM
My subscription hasn’t renewed and won’t let me pay. How can I renew? I have it on auto renew.

HibeesLA
23-12-2020, 05:32 PM
Anyone else having problems tonight?

None for me. Has been flawless from the pre-game to present

AZhibee
23-12-2020, 05:42 PM
Anyone else having problems tonight?

Great quality on both Hibs TV and ESPN plus, cool to hear Cliff Pike on ESPN!!
:flag:

Andy74
23-12-2020, 05:56 PM
My subscription hasn’t renewed and won’t let me pay. How can I renew? I have it on auto renew.

If your auto renewal happens to be on match day you might have no luck. Seems to be an issue in the process where it drops your membership but you’ve no option to renew because they close it off.

Septimus
23-12-2020, 07:15 PM
perfect reception tonight for me. Good to have the commentary team back to normal again too.

Greenio
26-12-2020, 12:23 PM
Great picture but ***** audio for me. Can barely make out what they are saying. Anyone else getting this?

Peevemor
26-12-2020, 12:28 PM
Great picture but ***** audio for me. Can barely make out what they are saying. Anyone else getting this?Same for me. I wonder why they have so many sound issues. We're basically guaranteed problems every away match and some home games too.

Billy Whizz
26-12-2020, 12:30 PM
Same for me. I wonder why they have so many sound issues. We're basically guaranteed problems every away match and some home games too.

Do they not do all the commentaries from Easter Rd, might explain a few things
Is it worse for away games more than home games?

Phil MaGlass
26-12-2020, 12:32 PM
What's needed is better communication.

I don't mind them having issues from time to time, esp on away games when they are relying on the tech from other grounds, but there is some sort of problem every single game. Admittedly, it gets resolved usually about 20mins in. But above that, it's the 'take your cash, deliver subpar product and say nothing at all' approach that gets me - I don't think I've had one email from them at all, no explanation for errors, no updates, no nothing.

Whoever manages this at Hibs needs to get on the front foot and get the customer service up to scratch

Hope they are listening

These are the reasons I dont subscribe, last time,was many years ago and they still have the same problems, I get my feeds from iptv, mobdro or youtube, much better and costs nothing.

Peevemor
26-12-2020, 12:33 PM
Do they not do all the commentaries from Easter Rd, might explain a few things
Is it worse for away games more than home games?Yes, I think all the commentary is done from ER.

There have been problems for nearly every away game. Gremlins happen and can be forgiven, but every time?...

SlickShoes
26-12-2020, 12:41 PM
If they are just commentating from a fixed location why is the audio quality trash? it's like a telephone call.

Peevemor
26-12-2020, 12:44 PM
If they are just commentating from a fixed location why is the audio quality trash? it's like a telephone call.... from a different continent in the 1970s.

SlickShoes
30-12-2020, 05:04 PM
Another game and more absolute abysmal audio quality, what are they doing?