The bi-annual "bring back loyalty points" Hearts away ticket scramble

[Keith_M]

Sorry, whats a good thing?


Having more people that want to watch Hibs?


:dunno:

[Since90+2]

Having more people that want to watch Hibs?


:dunno:

I thought it was fairly obvious myself.

[HibeeHibernian4]

Having more people that want to watch Hibs?

:dunno:

*when we're good.

[marinello59]

What is a good thing? Part-timers borrowing references to get tickets?

I take it by part timers you mean people without season tickets? How would a loyalty points system stop that from happening? It would only lead to an increase in the number of people trying to buy tickets outside of their own window. What percentage of people buying tickets yesterday do you think didn’t have STs? I would guess it’s a very small one.
The online experience yesterday was much better than it has been in recent games. And yet again every single one of our regular band of travellers got tickets. The system can’t be that broke, not enough to justify the cost of changing it and removing an ST benefit for what is now just two games a season.

[Since90+2]

*when we're good.

Are we good this season?

[Hiber-nation]

We didnt. Unless the tickets closest to the Wheatfield weren't available at all. They were definately empty and there was a plastic sheet beside the Hibs fans I think

Think I'll stop posting on this thread, my memory is definitely going 😫

[HibeeHibernian4]

Are we good this season?

At the two points where Tynecastle tickets have gone on sale? Yes.

We were second in the table in October when the scramble happened.

We've shot up the table and are second in the form table right now.

Mark my words, we will go back to not selling the Roseburn soon enough if the success at Hibs dries up. And as much as some posters slate Hermit Crab, he'll be there regardless, which is more than can be said for a lot of Hibs fans.

From about 2008 until 2016, there was never a scramble for an away derby. In the Sergio era, we would genuinely struggle to shift half the stand. Then, as the song goes, up stepped Paul Hanlon. And suddenly a lot of Hibs fans want to go to Tynecastle.

They're resilient if nothing else, because we never ****ing win there. A couple more defeats and I reckon the scramble will lessen. Of course, if Dempster had a sense of fair play, loyalty points would be brought back tomorrow. But she'd rather cater to part timers who will abandon Hibs the first season that things go wrong.

[Hibernia&Alba]

I wonder what their pre-match antics will be this time? They love trying to wind us up with their 'entertainment', especially that welt of an announcer.

[Keith_M]

Mark my words, we will go back to not selling the Roseburn soon enough if the success at Hibs dries up. And as much as some posters slate Hermit Crab, he'll be there regardless, which is more than can be said for a lot of Hibs fans.



Well there's something for the two of you to look forward to then.

[Besties Debut]

:agree:, we failed to sell block H for that game. We rarely used to sell out Hearts away.

Now these are the 2 games a season the part-timers want to go to hence the the mad rush yesterday and facebook posts asking for spare references so non ST holders could get tickets. Would you rather we just has a few hundred away season ticket holders in the Roseburn end and nobody else?

[RyeSloan]

At the two points where Tynecastle tickets have gone on sale? Yes.

We were second in the table in October when the scramble happened.

We've shot up the table and are second in the form table right now.

Mark my words, we will go back to not selling the Roseburn soon enough if the success at Hibs dries up. And as much as some posters slate Hermit Crab, he'll be there regardless, which is more than can be said for a lot of Hibs fans.

From about 2008 until 2016, there was never a scramble for an away derby. In the Sergio era, we would genuinely struggle to shift half the stand. Then, as the song goes, up stepped Paul Hanlon. And suddenly a lot of Hibs fans want to go to Tynecastle.

They're resilient if nothing else, because we never ****ing win there. A couple more defeats and I reckon the scramble will lessen. Of course, if Dempster had a sense of fair play, loyalty points would be brought back tomorrow. But she'd rather cater to part timers who will abandon Hibs the first season that things go wrong.

The sale was to season ticket holders only. Not exactly the definition of part timers is it.

And boo hoo, more Hibs fans want to go to a Hibs match than previously...I blame Dempster for that sorry state of affairs and the quicker we get back to filling just half the stand the better huh!

[Since90+2]

The sale was to season ticket holders only. Not exactly the definition of part timers is it.

And boo hoo, more Hibs fans want to go to a Hibs match than previously...I blame Dempster for that sorry state of affairs and the quicker we get back to filling just half the stand the better huh!

:greengrin

Those halcyon days of not selling out at Tynecastle, what a wonderful time that was.

[Hermit Crab]

Would you rather we just has a few hundred away season ticket holders in the Roseburn end and nobody else?


No, I'd rather tickets were distributed fairly using a points system meaning those who have been to the most away games get first dibs, those who don't bother bother with the unattractive away days like Motherwell or Hamilton should not be in the same bracket as away day regulars.

[Hibernia&Alba]

No, I'd rather tickets were distributed fairly using a points system meaning those who have been to the most away games get first dibs, those who don't bother bother with the unattractive away days like Motherwell or Hamilton should not be in the same bracket as away day regulars.

Motherwell is actually one of my favourite away grounds, due to the great view in their away stand. Miles better than Parkhead and Pittordrie, for example.

[Hermit Crab]

Motherwell is actually one of my favourite away grounds, due to the great view in their away stand. Miles better than Parkhead and Pittordrie, for example.


Fair enough but you know what I mean.

[Hibernia&Alba]

Fair enough but you know what I mean.

Aye, it's certainly not a glamour game, but some of the best away games aren't. I always enjoy Livi too.

[Besties Debut]

No, I'd rather tickets were distributed fairly using a points system meaning those who have been to the most away games get first dibs, those who don't bother bother with the unattractive away days like Motherwell or Hamilton should not be in the same bracket as away day regulars. I think most folk want loyalty points back. Only Dempster seems to have a massive problem with them.

[HibeeHibernian4]

The sale was to season ticket holders only. Not exactly the definition of part timers is it.

And boo hoo, more Hibs fans want to go to a Hibs match than previously...I blame Dempster for that sorry state of affairs and the quicker we get back to filling just half the stand the better huh!

Yes, part timers in an away game sense.

As in, there are a good proportion of Hibs fans who do not leave Edinburgh for a Hibs game unless it is at Hampden.

That's fine, good for them. They have every right to support Hibs how they please.

It is a basic principle of fairness that most clubs with away supports of our size can and do understand.

Those who get to the most away games should have priority to buy an away ticket for the most in demand away games.

[Hibernian Verse]

I think most folk want loyalty points back. Only Dempster seems to have a massive problem with them.I'm starting to think it's because we're guaranteed to sell out our allocations when people know it's a scramble. Everyone has a fair chance of getting a ticket. Loyalty points could discourage some people.

In theory...it's a commercial masterstroke.

Sent from my SM-G950F using Tapatalk

[green day]

I think most folk want loyalty points back. Only Dempster seems to have a massive problem with them.

Nice touch of revisionism.

Was it LD who demanded a review into the points system in the first place?

Take your time.............

[SHODAN]

No, I'd rather tickets were distributed fairly using a points system meaning those who have been to the most away games get first dibs, those who don't bother bother with the unattractive away days like Motherwell or Hamilton should not be in the same bracket as away day regulars.

:agree:

If we had a points system I'd go to more away games like Motherwell and Hamilton.

[SChibs]

:agree:

If we had a points system I'd go to more away games like Motherwell and Hamilton.

No doubt you'll get the usual saying that it means nothing because the money goes to the other team. But having a large backing at away games contributes to the team imo.

[HibeeHibernian4]

No doubt you'll get the usual saying that it means nothing because the money goes to the other team. But having a large backing at away games contributes to the team imo.

Appreciate you being considerate and adding "in my opinion" at the end, but let's be honest, it's an objective fact. The more supporters you have at a game the better your chances of winning it. It's one of many factors that can help sway the outcome of a football match.

[SChibs]

Appreciate you being considerate and adding "in my opinion" at the end, but let's be honest, it's an objective fact. The more supporters you have at a game the better your chances of winning it. It's one of many factors that can help sway the outcome of a football match.

It's a pity not everyone shares the same view

[Waxy]

Loyalty points used to sway me to go to games. They dont anymore cause they dont exist now.

[Green-Hibee-7]

Forgive my memory but at the time did people not kick up a fuss because you started to be awarded points for things like buying into HSL?

For me it’s simple. Ditch the word ‘loyalty’ - bring in a points system based on tickets bought. No add ons like HSL etc and let it run its course. There will be a reduction in arguments and anger at the club because of a slow website (buying in less traffic = faster). I think between fans less arguments also because you can’t really argue with the fact that those who go to more games would have more points therefore more chance of first dibs on the tickets.

For places like Tynecastle if it was 3800 seats and limited to 1 ticket per client ref, through the different waves of selling, those who have went to all games down to those who have been to a couple would be catered for in the ticket sale process.

Realistically clubs of a similar size like Hearts and Aberdeen have systems in place that I never see arguments for.

[Hermit Crab]

Forgive my memory but at the time did people not kick up a fuss because you started to be awarded points for things like buying into HSL?

For me it’s simple. Ditch the word ‘loyalty’ - bring in a points system based on tickets bought. No add ons like HSL etc and let it run its course. There will be a reduction in arguments and anger at the club because of a slow website (buying in less traffic = faster). I think between fans less arguments also because you can’t really argue with the fact that those who go to more games would have more points therefore more chance of first dibs on the tickets.

For places like Tynecastle if it was 3800 seats and limited to 1 ticket per client ref, through the different waves of selling, those who have went to all games down to those who have been to a couple would be catered for in the ticket sale process.

Realistically clubs of a similar size like Hearts and Aberdeen have systems in place that I never see arguments for.

Remember, not all 3800 go on sale to the ST holders, I reckon there must be 600-1000 tickets creamed off the top of Tynecastle tickets as AST get allocated 1 each, players and staff get as many as they like then the Edinburgh suite folk get a couple each plus club sponsors get their share too, not necessarily in that order either!

[HUTCHYHIBBY]

Forgive my memory but at the time did people not kick up a fuss because you started to be awarded points for things like buying into HSL?

For me it’s simple. Ditch the word ‘loyalty’ - bring in a points system based on tickets bought. No add ons like HSL etc and let it run its course. There will be a reduction in arguments and anger at the club because of a slow website (buying in less traffic = faster). I think between fans less arguments also because you can’t really argue with the fact that those who go to more games would have more points therefore more chance of first dibs on the tickets.

For places like Tynecastle if it was 3800 seats and limited to 1 ticket per client ref, through the different waves of selling, those who have went to all games down to those who have been to a couple would be catered for in the ticket sale process.

Realistically clubs of a similar size like Hearts and Aberdeen have systems in place that I never see arguments for.

That is how straightforward it is although plenty seem to disagree, I don't get why myself.

[Waxy]

Club points? 10 pts for attending a game.Smaller points for buying a top from the club shop, donating to HSL?
It’s all a bit non existant the way it is.

[PatHead]

At the two points where Tynecastle tickets have gone on sale? Yes.

We were second in the table in October when the scramble happened.

We've shot up the table and are second in the form table right now.

Mark my words, we will go back to not selling the Roseburn soon enough if the success at Hibs dries up. And as much as some posters slate Hermit Crab, he'll be there regardless, which is more than can be said for a lot of Hibs fans.

From about 2008 until 2016, there was never a scramble for an away derby. In the Sergio era, we would genuinely struggle to shift half the stand. Then, as the song goes, up stepped Paul Hanlon. And suddenly a lot of Hibs fans want to go to Tynecastle.

They're resilient if nothing else, because we never ****ing win there. A couple more defeats and I reckon the scramble will lessen. Of course, if Dempster had a sense of fair play, loyalty points would be brought back tomorrow. But she'd rather cater to part timers who will abandon Hibs the first season that things go wrong.

We sold out the Paul Hanlon match. Seem to remember the O'connor and Riordan game and thr relegation party were sold out. Probably other games as well but don't let the facts get in the way of a good moan.

[HibeeHibernian4]

We sold out the Paul Hanlon match. Seem to remember the O'connor and Riordan game and thr relegation party were sold out. Probably other games as well but don't let the facts get in the way of a good moan.

I said "scramble", not sell out.

A scramble is what we have nowadays, thousands of folk all fighting it out online for a ticket.

We did sell out the Hanlon game, but it wasn't instantaneous at all.

The relegation derby didn't become a relegation derby until 24 hours before the game, when unexpected results occurred. So again, there was no scramble.

Don't let facts get in the way of a ***** retort.

[Argylehibby]

No doubt you'll get the usual saying that it means nothing because the money goes to the other team. But having a large backing at away games contributes to the team imo.

Its an opinion that the players, past and present, agree with.

[hailhail22]

I said "scramble", not sell out.

A scramble is what we have nowadays, thousands of folk all fighting it out online for a ticket.

We did sell out the Hanlon game, but it wasn't instantaneous at all.

The relegation derby didn't become a relegation derby until 24 hours before the game, when unexpected results occurred. So again, there was no scramble.

Don't let facts get in the way of a ***** retort.


We did sell out the Hanlon game very fast, I can remember because I just got through to the ticket office and it sold out when I was on the phone so I missed out on a ticket

[Hermit Crab]

Club sponsors don’t get away tickets as the norm


Are you sure?

[HibeeHibernian4]

We did sell out the Hanlon game very fast, I can remember because I just got through to the ticket office and it sold out when I was on the phone so I missed out on a ticket

We had a Loyalty Points system in place at that time, so I can assure you we didn't. Maybe when it opened up to STs who didn't do aways it did, but by then people who followed Hibs all over Scotland that season had been sorted with a ticket. A fair system, you might say.

[hailhail22]

We had a Loyalty Points system in place at that time, so I can assure you we didn't. Maybe when it opened up to STs who didn't do aways it did, but by then people who followed Hibs all over Scotland that season had been sorted with a ticket. A fair system, you might say.

Fair enough however we sold out as fast as we could have with the loyalty system in place, we didn’t not sell out instantaneously because there was a lack of interest or because it was before we won the cup which is how I am reading your post, each points tier would of had a day or 2 to buy their tickets so when ticket sales went on sale to all other ST holders they couldn’t have sold any faster.

I do agree with you that there were periods when it would take a while to sell out and sometimes didn’t sell out, a lot of the away derbies a few years ago if you wanted a ticket you would get one, am also all for loyalty points as well.

[Hermit Crab]

Fair enough however we sold out as fast as we could have with the loyalty system in place, we didn’t not sell out instantaneously because there was a lack of interest or because it was before we won the cup which is how I am reading your post, each points tier would of had a day or 2 to buy their tickets so when ticket sales went on sale to all other ST holders they couldn’t have sold any faster.

I do agree with you that there were periods when it would take a while to sell out and sometimes didn’t sell out, a lot of the away derbies a few years ago if you wanted a ticket you would get one, am also all for loyalty points as well.


There was a period where about 5 or 6 away derbies in a row that didn't sell out iirc. It wasn't just sometimes, it was quite a lot of the time.

[green day]

people who followed Hibs all over Scotland that season had been sorted with a ticket. A fair system, you might say.

Similar to how AST holders get sorted first with their tickets now?

[Lancs Harp]

I think Hibs fans based on the Fylde Coast should get first priority.:wink:

[Duncan Smith]

Club sponsors don’t get away tickets as the norm

They 100% do. Tickets are offered well in advance of general sale.

[HibeeHibernian4]

Similar to how AST holders get sorted first with their tickets now?

There should be a middle ground between financially committing to 19 away games and never going to an away game, don’t you think?

[Green-Hibee-7]

Remember, not all 3800 go on sale to the ST holders, I reckon there must be 600-1000 tickets creamed off the top of Tynecastle tickets as AST get allocated 1 each, players and staff get as many as they like then the Edinburgh suite folk get a couple each plus club sponsors get their share too, not necessarily in that order either!

Get what you mean but I still think it’s a large enough allocation that would still see the majority of people who attend a range of games get a chance of a ticket.

We probably have what? 850-1000 (probably less?) who go to every away game be it away season ticket holders or those that aren’t in the scheme but go every game.

Thinking of games this season Ibrox and Parkhead were our lowest away crowds (due to allocation) being about 850-900? Highest Livingston 2-3 thousand? (Excluding hearts). We probably average about 1200-1400 away fans for other games. To me looking at the figures even as basic as that whether you go to 3 or 4 away games or them all there looks to be enough tickets for Tynecastle for both every away game attender and those who do a fair amount. Which is exactly what a points system should protect. It gives you a fair shot. Unlike the current system where you get lumped in with people who don’t go to ER or any away games but happen to have access to a client ref.

The stubbornness of Leanne not to even listen to it when for me the failure first time round was deviating away from just giving points for attending games and giving them for things like HSL is frustrating.

It doesn’t really affect me thankfully as I get tickets for every game via AST but feel for others on days like Friday.

[hibbysam]

There was a period where about 5 or 6 away derbies in a row that didn't sell out iirc. It wasn't just sometimes, it was quite a lot of the time.

Which period of time was this? I can remember the odd game later on in seasons not selling out, I certainly cannot remember as many as 6 in a row now selling out.

[Broken Gnome]

Which period of time was this? I can remember the odd game later on in seasons not selling out, I certainly cannot remember as many as 6 in a row now selling out.

Ones I can remember that didn't sell out with pretty sizeable gaps...

0-2 in 2007 (McNeil howler)
1-0 in 2009? (Casper)
2-1 in 2013 (Caldwell)

There's maybe a few that had 100 or so left by kick off. Looking back I can see about three or four - no consecutively though - ranging through Hughes to Fenlon - probably would've sold out any early season or New Year game at Tynecastle though, regardless of how rotten we were.

[hibbysam]

Ones I can remember that didn't sell out with pretty sizeable gaps...

0-2 in 2007 (McNeil howler)
1-0 in 2009? (Casper)
2-1 in 2013 (Caldwell)

There's maybe a few that had 100 or so left by kick off. Looking back I can see about three or four - no consecutively though - ranging through Hughes to Fenlon - probably would've sold out any early season or New Year game at Tynecastle though, regardless of how rotten we were.

They’re the ones I remember. The odd one where there were a few tickets left but I can’t believe there were 5/6 in a row as I remember queuing up overnight for a lot of early season and new year derbies.

[Since452]

There was a period where about 5 or 6 away derbies in a row that didn't sell out iirc. It wasn't just sometimes, it was quite a lot of the time.

There was a period Hearts didn't sell out their allocation at Easter Road. A good couple of seasons anyway. They put it down to a boycott. Just a coincidence we had the upper hand back then.....

[Since90+2]

As an employee as one of the club sponsors I can tell you that we 100% do not get offered away tickets as normal practice.

Perhaps it's based on the level of sponsorship? I would imagine the major sponsors like Marathon Bet and Eden Mill would have certain privileges that more junior partners don't.

edit - unless it's Marathon Bet you work for in which case I'm talking rubbish :greengrin

[Besties Debut]

We did sell out the Hanlon game very fast, I can remember because I just got through to the ticket office and it sold out when I was on the phone so I missed out on a ticket Its pure pot luck. I know guys who go to two away games a season and thats the derbies

[Besties Debut]

Club sponsors don’t get away tickets as the norm They do if they advertise on the trackside. They get offered 2 away tickets for every game. My mate is one of them.

[Besties Debut]

We advertise on the trackside (both facing the fans and the pitch) in the programme, sponsor the team line up announcements, are in partnership with Hibs and Hearts for many things. We get lots of signed shirts, balls and other framed signed memorabilia but do not get offered any tickets for away games from either club. We can as sponsors ask to see if we can get any but we don’t get any as normal practice. There must be different levels of advertising. My pal who has an advertising board right beside the dugout doesn't get any freebies at all but is offered the chance to buy 2 tickets for every away game.

[Onceinawhile]

There must be different levels of advertising. My pal who has an advertising board right beside the dugout doesn't get any freebies at all but is offered the chance to buy 2 tickets for every away game.

I'm fairly sure the place scouse Hibby works for has an advertising hoard the length of the famous Five stand. So I would have thought they'd be up the levels.

[barcahibs]

I think most folk want loyalty points back. Only Dempster seems to have a massive problem with them.

I don't want them back particularly. And if they do come back they should take in the full picture of an individual as a Hibs fan and not just count attendance at away games.

There's a fairly small but very loud group of fans who would quite like this presented as a settled argument that only Dempster is standing in the way of but it really isn't.

[Hermit Crab]

They do if they advertise on the trackside. They get offered 2 away tickets for every game. My mate is one of them.


So these tickets are also deducted from the allocation before they go on sale.

[Iggy Pope]

I don't want them back particularly. And if they do come back they should take in the full picture of an individual as a Hibs fan and not just count attendance at away games.

There's a fairly small but very loud group of fans who would quite like this presented as a settled argument that only Dempster is standing in the way of but it really isn't.

It was only her that did away with it though.

[hibbysam]

I don't want them back particularly. And if they do come back they should take in the full picture of an individual as a Hibs fan and not just count attendance at away games.

There's a fairly small but very loud group of fans who would quite like this presented as a settled argument that only Dempster is standing in the way of but it really isn't.

You don’t want priority for away games to go to those that attend every/the most away games? Makes no sense.

It would probably be the only priority scheme in the world where it wasn’t just based on away attendance.

[Hermit Crab]

I don't want them back particularly. And if they do come back they should take in the full picture of an individual as a Hibs fan and not just count attendance at away games.

There's a fairly small but very loud group of fans who would quite like this presented as a settled argument that only Dempster is standing in the way of but it really isn't.


LD does not want the points system at Hibs and has been quoted as saying such. She has the final say and therefor is standing in the way.

[PatHead]

LD does not want the points system at Hibs and has been quoted as saying such. She has the final say and therefor is standing in the way.

She has given her reasons for cancelling the system though. The bottom line is that a system it basically for 2 games a season. You sound like Theresa May just repeating the same over and over again. By doing that you will not change things.

[SChibs]

She has given her reasons for cancelling the system though. The bottom line is that a system it basically for 2 games a season. You sound like Theresa May just repeating the same over and over again. By doing that you will not change things.

A case could be made for 6 games a season in theory. Tynecastle, ibrox and Celtic park. Even when there isn't a mad rush for Celtic park tickets the points could be used to allocate the unrestricted view seats

[PatHead]

A case could be made for 6 games a season in theory. Tynecastle, ibrox and Celtic park. Even when there isn't a mad rush for Celtic park tickets the points could be used to allocate the unrestricted view seats

In theory yes but as far as I know the Ibrox and Parkhead tickets went to public sale last time. With regards to unrestricted view seats, last time the away season ticket holders were balloted to see who got them so that wouldn't work.

[SChibs]

In theory yes but as far as I know the Ibrox and Parkhead tickets went to public sale last time. With regards to unrestricted view seats, last time the away season ticket holders were balloted to see who got them so that wouldn't work.

I don't think the ibrox tickets have went to public sale for a few years now. Definately didn't this season or last.

[matty_f]

There should be a middle ground between financially committing to 19 away games and never going to an away game, don’t you think?

:agree: Loyalty when it suits points.

[Keith_M]

The only legitimate reason for the Loyalty Points being cancelled that I remember was that some ticket office staff were receiving abuse from people that didn't have enough points.

I vaguely remember LD claiming to have surveyed Fans opinions, but no details were ever given and I haven't met a single person who took part in this 'survey'.

My feeling at the time was that some at the club felt it as more hassle than it was worth.



Before anyone starts, I am not anti-Dempster and have no desire for her to leave Hibs.

[Hermit Crab]

To the poster that claims 2 tickets were bought with the same ST reference, have Hibs been in touch about this yet? Just interested to know if they've noticed at all?

[green day]

The only legitimate reason for the Loyalty Points being cancelled that I remember was that some ticket office staff were receiving abuse from people that didn't have enough points.

I vaguely remember LD claiming to have surveyed Fans opinions, but no details were ever given and I haven't met a single person who took part in this 'survey'.

My feeling at the time was that some at the club felt it as more hassle than it was worth.



Before anyone starts, I am not anti-Dempster and have no desire for her to leave Hibs.

There is deffo something in this bit in bold.

However - and I cannae be bothered to find it all again - it was us fans that moaned and bitched about the points and demanded a review (this was just after the "points for HSL" debacle) in fact there were multiple demands for it to be removed at either Working Together or AGM, IIRC?

While (IMO) this was unrepresentative of the wider support, unfortunately those shouting about it gave LD and Hibs an open goal to introduce something else, as they were getting so much grief about the points system and a few radges shouting at the ticket staff, that the AST / ST system for getting tickets made their life easier.

People dont often think about the unintended consequences :rolleyes:

[The Modfather]

There is deffo something in this bit in bold.

However - and I cannae be bothered to find it all again - it was us fans that moaned and bitched about the points and demanded a review (this was just after the "points for HSL" debacle) in fact there were multiple demands for it to be removed at either Working Together or AGM, IIRC?

While (IMO) this was unrepresentative of the wider support, unfortunately those shouting about it gave LD and Hibs an open goal to introduce something else, as they were getting so much grief about the points system and a few radges shouting at the ticket staff, that the AST / ST system for getting tickets made their life easier.

People dont often think about the unintended consequences :rolleyes:

Was there not also a small but vocal number of fans shouting for loyalty points in the first place? I don’t remember the wider support being asked if they wanted loyalty points introduced or not.

As has been touched upon many times, it’s not some sort of civic duty spending your time and money doing something you enjoy, in this case attending Hibs games. Being able to watch Hibs should be open to all, other than introducing a ballot that would save a few hours in the working day trying for tickets for Tynecastle, the AST and then open to all season ticket holders is probably about right IMO.

[marinello59]

Was there not also a small but vocal number of fans shouting for loyalty points in the first place? I don’t remember the wider support being asked if they wanted loyalty points introduced or not.

As has been touched upon many times, it’s not some sort of civic duty spending your time and money doing something you enjoy, in this case attending Hibs games. Being able to watch Hibs should be open to all, other than introducing a ballot that would save a few hours in the working day trying for tickets for Tynecastle, the AST and then open to all season ticket holders is probably about right IMO.

The discussions on here surrounding loyalty points used to centre on giving some form of priority to those who couldn’t afford to commit to a season ticket but attended ER on a regular basis. Somehow that changed to rewarding those who have the cash and time to do what they want.

[.Sean.]

Sightiy unrelated but trying to renew my ST and the ticketing site doesn’t seem to be working :rolleyes:

[matty_f]

Was there not also a small but vocal number of fans shouting for loyalty points in the first place? I don’t remember the wider support being asked if they wanted loyalty points introduced or not.

As has been touched upon many times, it’s not some sort of civic duty spending your time and money doing something you enjoy, in this case attending Hibs games. Being able to watch Hibs should be open to all, other than introducing a ballot that would save a few hours in the working day trying for tickets for Tynecastle, the AST and then open to all season ticket holders is probably about right IMO.

That's pretty much where I am with it as well. I didn't manage to get tickets for the PBS, I've been to a few away games this season, but I accept that not everyone can get a ticket when there's high demand.

I don't feel like I'm more entitled to a ticket than the next person (with the caveat that I think season ticket holders should get some level of priority ahead of a general sale).

Like you said, it's not a civic duty or a hardship going to follow Hibs away from home, those that do it do so because they enjoy it and make the choice to do it.

The away season ticket seemed to me to be a good solution. Those that want to go to all the away games have a cast-iron guarantee that they'll get tickets to the high demand games, which is what you'd want a loyalty points scheme to achieve anyway.

[SHODAN]

Out of curiosity, away ST holders - how much do you generally pay per year when adding up the cost of all the tickets?

[AugustaHibs]

To the poster that claims 2 tickets were bought with the same ST reference, have Hibs been in touch about this yet? Just interested to know if they've noticed at all?

They haven’t yet no, (touch wood) we phoned ticketmaster and asked them to cancel the ticket as we didn’t want other fans to go without. This was probably the ticket you got later on in the day on Thursday!

[JSR1875]

Does anyone know when the tickets will be available for collection?

[CallumLaidlaw]

Out of curiosity, away ST holders - how much do you generally pay per year when adding up the cost of all the tickets?

I’m not on it but based on playing the old Firm, hearts and Aberdeen away twice, back of a fag packet calculations for an average of prices -

8 x 30 = 240
11 x 20 = 220

£460


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[Hibernian Verse]

I’m not on it but based on playing the old Firm, hearts and Aberdeen away twice, back of a fag packet calculations for an average of prices -

8 x 30 = 240
11 x 20 = 220

£460


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Really not that bad at all. I've gone on the waiting list so fingers crossed.

[The Baldmans Comb]

For two games a season or at a push 4 games being the two Sevco games any loyalty system is far more bother than its worth and the away season ticket scheme means our most committed fans are already guaranteed tickets so wont be losing out.

I don't see the need to rank other away fans ahead of the general mass of home season tickets and while some away attenders are going to miss out or at least have to take part in the online scramble then this is the price to pay for keeping the allocation of tickets simple and straightforward and not have many different ranks of season tickets.

Can understand the outcry from regular away fans who aren't 'away' season ticket holders but that's the call the Chief Executive has to make and I think she called this one right.

[The 90+2]

I’ve came around to the way of it will probably be too costly to maintain for about 4 games. Championship was different as loads got sold out. There should be a way of making sure the most loyal of away supporters get priority to away games though and that’s why the away ST was introduced something that’s also a gamble by the club.

[Hermit Crab]

Does anyone know when the tickets will be available for collection?


AST holders can collect from Wednesday. Not sure about those who purchased on Friday, assuming it will be the same

[Carheenlea]

Does anyone know the costs of a Loyalty scheme? Keep hearing how it is too expensive for our needs, but haven’t seen or read any figures to make that argument stand. We have an administrive and ticket office staff, and I don’t recall laying off staff when the scheme was abandoned, so I’d have thought a Points scheme is something that would just be factored into the working day tasks of the Ticket Office.
We’re now using one off examples to argue the case such as Celtic not selling out last time, but an online crash had some bearing in that, plus the fact it was midweek. Plenty have sold out regularly in the past as has Ibrox.
Of course it’s not a duty or hardship to attend away matches, but for those that do the more attractive big game fixtures should not be a lottery given the size of our away support. Most fans, and most season ticket holders are not regular away travellers, like the majority of football fans across the country where going to see your team at home every other Saturday is pretty much the sum of their football watching habit.

[3pm]

Really not that bad at all. I've gone on the waiting list so fingers crossed.

I am not renewing mine so there'll be at least two spaces free! :greengrin

[The 90+2]

I think any system would be outsourced kept up to date and managed by a third party as we wouldn’t go through ticket master who normal sell our tickets. It won’t be a simple procedure and probs LG not cost effective either because unhappy fans at it being scrapped are hardly going to stop going to away games, that’s the reality of the situation.

[Hermit Crab]

:agree:

The infamous 4-4 game to name but one. Sold out very quickly, couldn't get a ticket for love nor money. Was even contemplating going in the gunts end as they still had tickets available, glad I never!


Sure that went to a general sale.

[Hermit Crab]

They 100% do. Tickets are offered well in advance of general sale.


Correct :agree:, 2 tickets each.

[JSR1875]

AST holders can collect from Wednesday. Not sure about those who purchased on Friday, assuming it will be the same

Cheers mate

[The 90+2]

Sure that went to a general sale.

Yeah our stand didn’t sell out that day. The match before that when we got horsed did though.

[Hermit Crab]

Yeah our stand didn’t sell out that day. The match before that when we got horsed did though.


I remember it was a Sunday and I'm sure the BBC showed Aberdeen v Celtic which ended 0-0 and our game was not on tv anywhere.

[Hermit Crab]

Does anyone know the costs of a Loyalty scheme? Keep hearing how it is too expensive for our needs, but haven’t seen or read any figures to make that argument stand. We have an administrive and ticket office staff, and I don’t recall laying off staff when the scheme was abandoned, so I’d have thought a Points scheme is something that would just be factored into the working day tasks of the Ticket Office.
We’re now using one off examples to argue the case such as Celtic not selling out last time, but an online crash had some bearing in that, plus the fact it was midweek. Plenty have sold out regularly in the past as has Ibrox.
Of course it’s not a duty or hardship to attend away matches, but for those that do the more attractive big game fixtures should not be a lottery given the size of our away support. Most fans, and most season ticket holders are not regular away travellers, like the majority of football fans across the country where going to see your team at home every other Saturday is pretty much the sum of their football watching habit.


Did you manage to get a ticket?

[Carheenlea]

Did you manage to get a ticket?

I did, after an hour and a half wait I eventually got through, but know of a few regulars who weren’t quite so lucky. One of them told me on Sunday he had to give up as he spent his lunch break waiting and had to go back to work. One of my mates got on right away at 12 and got 4 despite us all following the same procedure as recommended by the club, so still an element of chance and luck, but the other point being that not everyone has hours free to be waiting to buy tickets.

[Daydreamer]

I'm all for loyalty points as long as the people who had the most loyalty points actually using the certain away ticket themselves not what was going on in the past. Far too many people were buying tickets for other away games then selling them on to their mates who were either too lazy to go to the ticket office or were not computer literate to up their points. I know one guy in particular who had max loyalty points and only went to *********** and would sell other away games on especially against the Old Firm. One way round this was to do what England used to do at away games and get the person to pick there ticket up at the venue on the day but the cost and trouble that would cause would be more trouble than it was worth. Rant over

[Hermit Crab]

I did, after an hour and a half wait I eventually got through, but know of a few regulars who weren’t quite so lucky. One of them told me on Sunday he had to give up as he spent his lunch break waiting and had to go back to work. One of my mates got on right away at 12 and got 4 despite us all following the same procedure as recommended by the club, so still an element of chance and luck, but the other point being that not everyone has hours free to be waiting to buy tickets.


Its true, not everyone has hours to sit and attempt to buy tickets, maybe selling them from 6pm at night would help? A staggered sales points system would solve this though :wink:. At least you got a ticket though thats the main thing. :aok:

[SHODAN]

Its true, not everyone has hours to sit and attempt to buy tickets, maybe selling them from 6pm at night would help? A staggered sales points system would solve this though :wink:. At least you got a ticket though thats the main thing. :aok:

That would actually immediately solve a lot of problems.

[SChibs]

That would actually immediately solve a lot of problems.

If the website is slow at midday I'd hate to see how slow it is at 6pm. It's a fairer system but I'm not sure the ticketing site would handle it as so many more people would be on it

[Daydreamer]

Its true, not everyone has hours to sit and attempt to buy tickets, maybe selling them from 6pm at night would help? A staggered sales points system would solve this though :wink:. At least you got a ticket though thats the main thing. :aok:

Yeh good idea but that still would'nt stop non season ticket holders borrowing a season ticket reference from a season ticket holder who was'nt going then adding to another season ticket holders group.There is no easy answer to this.

[Keith_M]

Its true, not everyone has hours to sit and attempt to buy tickets, maybe selling them from 6pm at night would help?


I think it would, as 12:00 is a tough time for most people that work 9-5.


The point some have made about the load on the servers is between the club and the service provider to sort out, the time is irrelevant.

[Hermit Crab]

Yeh good idea but that still would'nt stop non season ticket holders borrowing a season ticket reference from a season ticket holder who was'nt going then adding to another season ticket holders group.There is no easy answer to this.


That will never stop, as long a theres ST holders willing to allow their references to be used there will always be people asking for spare references for Hearts away. An on the day ticket collection for named supporters would be an absolute nightmare and completely unrealistic for domestic games.

Man City tried on the day collections for all supporters for champions league away fixtures a few years ago and it was an absolute disaster, fans queueing for hours to get their tickets in their own time and in all weather, the process is extremely slow as well. I myself spent over 3 hours in a queue in the fruit market in Glasgow queuing for my ticket for Celtic v Man City in the champions league a few years ago and it was pissing down, folk were going mental was it was cold and wet and you were lucky if the queue was moving 10 metres in half an hour. It was scrapped after that champions league campaign and all tickets are now posted out or you can collect from the ticket office.

[Big_Franck]

I did, after an hour and a half wait I eventually got through, but know of a few regulars who weren’t quite so lucky. One of them told me on Sunday he had to give up as he spent his lunch break waiting and had to go back to work. One of my mates got on right away at 12 and got 4 despite us all following the same procedure as recommended by the club, so still an element of chance and luck, but the other point being that not everyone has hours free to be waiting to buy tickets.

I got a ticket in the end but I waited in the online queue for 1 hour and 20 minutes. What a great fan experience that was. Luckily I'm in the kind of job where I can extend my normal 1 hour lunch if I need to. Others won't be able to though and they'll miss out through no fault of their own. That's solely down to the way we choose to sell these tickets.

Luck still absolutely plays a huge part in whether ST holders get tickets for big away games. I randomly got punted to the back of the queue without me refreshing my screen. I had 3 devices on the go and the one that eventually got in was the last one to join the queue! We'll have this to look forward to again post top 6 split at Ibrox. Cannae wait.

[Hermit Crab]

I think it would, as 12:00 is a tough time for most people that work 9-5.


The point some have made about the load on the servers is between the club and the service provider to sort out, the time is irrelevant.


I'm led to believe that getting onto the site quickly can also depend how far away you are from an exchange box or something. No idea if that is accurate or not. Any wifi engineers on here able to clarify?

[Hermit Crab]

That would actually immediately solve a lot of problems.


Or 9pm at night, most folk at home all fed and watered, kids in bed etc.

[Hermit Crab]

Has anyones tickets arrived yet?

Did anyone buy tickets in separate transactions online and did all he tickets arrive at once or have folk had some delivered but are still waiting on others?

[oneone73]

Has anyones tickets arrived yet?

Did anyone buy tickets in separate transactions online and did all he tickets arrive at once or have folk had some delivered but are still waiting on others?

I collected mine from ER. Woman said some were in, not all yet.

[marinello59]

Has anyones tickets arrived yet?

Did anyone buy tickets in separate transactions online and did all he tickets arrive at once or have folk had some delivered but are still waiting on others?

Mine arrived in the post today.

[Kojock]

Has anyones tickets arrived yet?

Did anyone buy tickets in separate transactions online and did all he tickets arrive at once or have folk had some delivered but are still waiting on others?

Got mine thro the post this morning.

[Hermit Crab]

I collected mine from ER. Woman said some were in, not all yet.


Mine arrived in the post today.


Got mine thro the post this morning.


Got my AST pair through today plus another one that I have bought for one of my group but waiting on another couple for the group, I thought they'd send them all at the same time as I selected postage for them all? :confused:

[Iggy Pope]

Yeh good idea but that still would'nt stop non season ticket holders borrowing a season ticket reference from a season ticket holder who was'nt going then adding to another season ticket holders group.There is no easy answer to this.

The staggered sales points system that HC alluded to would help no end if I’m reading it right. Like a tier system if you will. Not like Loyalty Points at all. Just a system. But tiered. Rather than ****ing tired.

[CallumLaidlaw]

Anyone still waiting for tickets in the post?


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[Hermit Crab]

Anyone still waiting for tickets in the post?


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PM'd you

[tamig]

I remember it was a Sunday and I'm sure the BBC showed Aberdeen v Celtic which ended 0-0 and our game was not on tv anywhere.

The 4-4 game was on a Thursday. The day after new year.

[Hermit Crab]

The 4-4 game was on a Thursday. The day after new year.


It was, I stand corrected. :agree:

[BoomtownHibees]

I'm led to believe that getting onto the site quickly can also depend how far away you are from an exchange box or something. No idea if that is accurate or not. Any wifi engineers on here able to clarify?

The speed of your broadband is affected by the length of cabling from the exchange to your property. You could live right next door to the exchange however if the cabling leaves there and goes the other direction then you are in effect at the end of the loop, meaning a “slower” speed.

[wookie70]

The speed of your broadband is affected by the length of cabling from the exchange to your property. You could live right next door to the exchange however if the cabling leaves there and goes the other direction then you are in effect at the end of the loop, meaning a “slower” speed.

I'm on Fibre and the eticketing site loads slower than 56K did. I doubt anyone's wifi had anything to do with getting through.

[Gloucester Hibs]

Yeah our stand didn’t sell out that day. The match before that when we got horsed did though.

The 4-4 game 100% did sell out (and quickly) though as Hermit Crab says it did go to a general sale. Had to listen to it on bloody Forth 2!

[BoomtownHibees]

I'm on Fibre and the eticketing site loads slower than 56K did. I doubt anyone's wifi had anything to do with getting through.

I agree 👍🏼

[Hermit Crab]

The speed of your broadband is affected by the length of cabling from the exchange to your property. You could live right next door to the exchange however if the cabling leaves there and goes the other direction then you are in effect at the end of the loop, meaning a “slower” speed.


Bang goes my theory then. :greengrin

[Hermit Crab]

Anyone still waiting for tickets in the post?


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My "missing" tickets arrived this morning.

[Greencore]

Tickets arrived this morning, buzzing.

[CallumLaidlaw]

My "missing" tickets arrived this morning.

Mines still not here [emoji85]


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[green day]

Bang goes my theory then. :greengrin

You don't get any of that nonsense on Virgin, only on the providers reliant on BT pish.

[Hermit Crab]

Mines still not here [emoji85]


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Hopefully they arrive tomorrow or Monday mate.